If you are allergic to Elemis products you might not want to visit here or ask them to use another…read moreset of products. I broke out in hives for almost a week, not their fault though. Not quick to return calls.

My hubs made an appointment for me to get a facial, massage, and manicure. Trevor did my massage…read moreand she was fabulous! She used appropriate pressure depending on the the muscle need. She was kind, personable and attentive. I'd totally book with her again in the future. As for the facial and manicure, those were both provided by Jessica. I've had facials and pedicures before by Jessica and they were superb. Today was no exception- she was knowledgeable, personable, and detailed. The customer service is top notch! The building is a historic landmark and unfortunately I did not get any photos this time. Parking is available street side as well as in the parking garage. There are several other services offered such as hair and makeup. I'd highly recommend checking it out if you are in the area.

I decided on a whim to get my hair colored, thankfully melissa allowed me to come in same day. I…read moresent her pictures of what i wanted and told her that my hair was thick+long. I was going to go from natural hair color (brown) to Denim (Washed out blue, ombre). I was told it would be half their normal price since i was a new customer, so it ended up being just over 100$ (normally over 200$) She initially stated it would take 2 hours, which ended up being 4, which i understand. The process was well and good, it was my first time having my hair colored so i do not have much to go on for experience. We got finished, it was not anything like i had asked for, but i am flexible and i still liked the final result even it wasnt anywhere near what i had asked for. Melissa informed me that i needed to wait 2 days before washing and to be sure to use color-safe shampoo and conditioner. I ended up waiting almost 3 days, but this point my blue hair had turned more aqua. I washed it as instructed, and now my hair is a very ugly swamp-green, and is patchy in areas where the hair wasnt bleached at all. The hair line is pure bright vivid blue where the bleach got the most action. I contacted the owner and stated my concern, to which i was told it would cost 225$ to fix correctly, or she could just add more blue for 70$ (which would not fix the issue) I contacted now 4 other salons around the area and was told that the process that was done was no where near what should have happened, and that something that drastically bad in color would have been free for them to fix. I voiced my final concern with the owner to see if she would be willing to fix the issue, to which she promptly told me that i had 'agreed' to color at the end of the 4 hours with her. Even though less than 72 hours later the color completely turned to a nasty green. Needless to say i am very irate, and will be taking all my future business elsewhere, and informing friends to stay clear.

I drive from Roanoke to get my services because Melissa is awesome. She has a special treatment for…read moreus curly wavy haired gals for the virginia frizz problem. I highly recommend her.

So, I've been here a few times and the gentleman that normally took care of me was excellent…read more However, he was not there my last visit. The girl that did my nails completely ruined my natural nails. On top of that, I visited a different salon today to have my nails done. When they removed the polish from one toe, the nail had the worst case of fungus I have ever seen. The nail was terribly brittle to the point that I will need to stop wearing polish until it grows out. This is just going to be great for the holidays. I recommend going elsewhere. This salon does not properly sanitize their equipment and tools.

I was very happy! Lin took her time…read more Everyone was happy and there was a great vibe! Lin fixed up my feet and hands. She also massaged my feet and hands. She said it would take 50 minutes. Everything she communicated was very accurate. I had a great experience. It felt cheap and I tipped generously $60

Welcoming atmosphere and very talented hair stylists. Every part of my experience getting my hair…read morecut and colored with Serena was great. The shampoo station was comfortable and a relaxing head massage during the shampoo was amazing.

I am a guy and I am reviewing a salon where I did not get any "work" done. Deal with it…read more I hung out here with my wife last weekend while she got her nails done. The staff was super friendly and they gave us unlimited raspberry iced tea to drink the whole time. They have a dog that ran around the store too. May not be your thing but I had a blast playing with Thurston while I waited for my wifey. The girl that did my wife's nails, Gabriella, was really cool too. Very personable and professional. She also did a good job on the nails (so says the wife). The staff also went out of their way to recommend a place nearby to eat, and when we found out we were running late for a show we were going to see, TEASE even let us eat our take out inside the salon. Doubt my wife will ever drive 2.5 hrs to get her nails done here again, but if we're in the area, it's the only place she'll go now.

I've come here twice now for a pedicure and have been satisfied both times. They have a menu of…read moredifferent spa pedis to choose from, reasonably priced. I had the same tech both times, who was very deliberate and thorough in her work. The place is spacious and very clean. This will definitely be my go-to spot in town for the foreseeable future!

Positive: clean, bottled water available, lots of colors to choose from, nice space, lots of…read morepedicure chairs. Negative: long waits, only 1 doing manicures, pedicurist did not follow up with 2 clients. Pedicure poorly done.

I wanted a new style and showed Rachel a picture. This was my first time there and definitely won't…read morebe my last. I love what she did!! A total new me. Rachel definitely knows her stuff. Especially with 39 years experience. Love this lady!!

From the owner: Rachel Ramsey’s salon offers haircuts, perms, hair coloring, nail enhancements, hands and feet…read morecare, and waxing services. Please call for nail service appointments. Nail service is available every Tuesday, Wednesday, and Thursday.

Charles is great!! He is very knowledgeable and communicates at all times to ensure meeting the…read moreexact pressure that you need/want. I recommend him without reservations!!

Been dealing with neck pain for months, doctors, chiropractors, and more. Charles took the time to…read morelisten to my trouble issues and work wonders. Very relaxing and professional.

I had a brow wax and tint and lash lift and tint by Kim. She is wonderful! Very professional job…read moreand we had great conversation during the procedure which made it go very fast. I love my lashes and brows!

From the owner: A space for full body waxing, lashes, brows and good conversation. read more

What a lovely salon, true professionals! First time customer, both Makayla and Sophia did not…read moredisappoint! Will definitely return for my next cut and style!

Danyelle is a fabulous young artist who cuts my hair perfectly every time The owner is so…read morewelcoming upon entering, you feel like an old friend.

Professional and friendly, relaxed vibe, great looking cut! I am writing the rest of this to hit my…read more85 character limit!

I drove 30 minutes to this Hair Cuttery location based on the website stating walk-ins are welcome…read moreand even showing estimated wait times--only to be told when I arrived that they are fully booked and do not accept walk-ins at all. If walk-ins are no longer an option, then the website needs to be updated immediately to reflect that. Don't advertise something you're not actually offering. A true walk-in means accommodating customers between appointments or during gaps--not turning people away at the door. This wasn't just frustrating--it was a complete waste of time and money, especially with the cost of gas. Do better with your communication and set accurate expectations for your customers.