Choosing a contractor can be risky. We found the company on Facebook as we were looking for a bathroom remodel. The project was to remove old shower, glass, counters, sinks, faucets. The entire process went very well. The communication by all parties was quick and detailed. The workers showed up when they said, did a good job and cleaned up at the end of each work day. The tile work is excellent and we could not be happier with it. We feel we got good value for the cost of the project. We would highly recommend this company for remodeling needs. read more

Classy Closets - New shower with fixtures, tile and glass. - Home Organization Near Me - Scottsdale, Arizona

We just had our closets installed by Classy Closets. Sarah Owens was our designer and did a fabulous job for us! She is professional, knowledgeable, courteous, and a total pleasure to deal with. The installation was so smooth and the installer, Steven, was also terrific and cleaned up very well after the installation. We would highly recommend Sarah Owens and Classy Closets! read more

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Classy Closets helped me to turn my carport into a pretty garage! Ewa was attentive and very supportive during the process! Now, I am looking forward to renewing my closets! Thank you , Ewa! You made it easy! Christine read more

Classy Closets - Garage wall cabinets by Classy Closets and designed by Ewa! - Home Organization Near Me - Scottsdale, Arizona

Justin was great with the sales part and the installers were equally as good. Great guys and make a small error and they scheduled to come back (all the way to Show Low) and fix it. Great service and we are super happy. read more

We absolutely love the work done for us recently by Classy Closets, especially our office space. Carolyn ran with our vision and designed the office exactly the way we wanted. The work was completed right on time when promised and the price was very reasonable. I would highly recommend Classy Closets! read more

Classy Closets - Office - Home Organization Near Me - Scottsdale, Arizona

Classy Closets did my garage and laundry cabinets plus a window bench. They did a fantastic job. Rachel, sales rep is very attentive, knowledgeable and amazing to work with. Jose is awesome, he gets the job done, very meticulous and professional. I'd recommend CC to my neighbors! read more

Wonderful company starting with a prompt appointment for an estimate, planning with a designer, tweaking plans and then the process of tearing out to installation. Our result is fabulous! Thank you Classy Closets for a job well done! read more

I called several closet design companies and Classy Closet was actually the only company I had come out to qive us a quote. Everyone I have talked or worked with in this company is so friendly and (Classy) ;D. Your first impression is your first call and that is so important for companies to understand. They don't have a minimum base cost to do business which is cool for those who need a little organizing and want something nice, but don't necessarily need a lot. They are super busy and I had to wait almost a full month to get a quote. I am having 3 closets done adding drawers for extra storage. I was in no rush so I didn't mind at all. Josh came out and he is just awesome. Very professional, detailed and answered any questions or concerns I had. He took measurements and came up with the perfect design for all three of our closets. I followed up and had a chance to meet Monica at the showroom when I went to check out color/design choices, and drawer and door handles. She was friendly and super helpful. I can't believe how consistent their customer service is. Sometimes when I shop in Scottsdale employees act like they own Scottsdale and it is a real turn off. I was really impressed with the quality of their products as far as the materials and the way the drawers and doors functioned. Right now they are booked through the end of August for installs. That gives me time to pick out the materials. I didn't realize there are so many choices. I want to make sure we pick something timeless that won't look outdated in 10 years. If your in the market for a closet redesign I highly recommend to get a quote from Classy Closets. read more

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We had a great experience with Classy Closets. Our experienced designer, Christy Leatham was incredible in implementing our ideas as well as being prompt, communicative and professional. Our expert installers were Gary and Michael. They did a fabulous job with the installation and were meticulous with the clean up. Very pleased with the installation. read more

Classy Closets redid my entire master closet in Northern AZ. The service, sales, and installation were exceptional.

You know when someone claims to be "classy" and spends lots of time telling you how classy they are and you soon find out that they are the exact opposite? Well, welcome to classy closets. They are unreliable, unprofessional, and it's literally maddening trying to communicate with them. You can take my word for it because I've never talked to the same person twice to get my closets done. After a very long and painstaking process (they sent inexperienced installers that did things that I can't even explain, including going to the bathroom in my master bathroom and not flushing it, which is the least of the horrors I experienced), the $14,000 closets we installed starting breaking apart a week into use. I was spoken to like a child over the phone. I was patronized and had so much anxiety anytime they had to come into my home. Stay away. I mean, far, far away. They'll send you a nice talkative sales person to come give you a quote and send the most inexperienced people to do the job. read more

Tresa helped me design our Master closet and she was amazing! Talked me in and out of exactly what we needed. The closet was (much) more expensive than all of my other quotes but we were on a time crunch and they had the shortest lead time. I'm so glad I ended up on the splurge. The final result is perfection! read more

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Kat did a great job from design all the way through. She took the time to ensure we got what we wanted!

I usually don't post on forums like this. However, we had a terrible experience with this company that I feel I should share. Our initial experience was very good, we worked with Dave and he helped us to come up with a very good design. His communication with us was fairly good. We were given a install date at the end of September and we paid a large deposit. Because of COVID and reported supply chain issues I just wanted to make sure we could have our dream closet installed on time as it had an impact on when we could finish our master bath also. I reached out twice in August and early September confirming that everything was still on schedule. Dave assured us that everything was on track. Less than 1 week before installation - Dave called and told me "sorry" we won't be able to install the closet as they don't have the materials and "they were just told this information". He offered to have us change our materials selection to hopefully have it installed by December as our dates/installation was given to another job. We were not happy with this option. The owner called us only once stating that he would try to get a November date for us. We were upset and told them we would be looking at other closet companies. We have not heard from the company again. We ultimately switched to California Closets which provided a better design and experience. read more

We purchased our home and needed more storage for shoes. Classy closets originally remodeled the bathroom in this home so we called them for the shoe addition inside the closet. Taylor helped us and she was friendly, knowledgeable and always got back to us in a timely manner. The picture shown is for the woman's closet which has 2 sections and my husbands closet has only one section instead of two. Total cost was about 3k and they did a phenomenal job. read more

Classy Closets - Shoe rack/storage - Home Organization Near Me - Scottsdale, Arizona

Fantastic experience!! And they aren't limited to closets. I had the pleasure of working with a WONDERFUL sales rep, Ewa, in designing a bar for a client's den renovation. It was a little tricky to do and she was awesome each step of the way. Service and followup A+++ read more

Our friend is having a home built in Azure and gave us the name of this company and told us to call and speak to Robert so we called him and he came to our house the very next day. He was professional and on time and knew their products inside and out. He was honest and transparent and didn't try and sell us their most expensive lines. His integrity was stellar and he kept his word on getting back to us when he said he would. I would recommend anyone that is looking for closets or pantry shelves to call Robert first. read more

I had a problem with my office desktop with the side strip glue failing. Called my original sales representative. Sent her a picture and just like that I had a call from customer service that a repair team was on the way. My desk was installed at least 5 years ago. Great follow up and service! read more

I am SO grateful for Classy Closets! We live in the Arcadia area where the closets and bathrooms are SMALL! The rest of our house had been updated when we bought it but the closet sizes remained the same. Yikes! Our master closet is a standard reach in, with one bar across the center and a shelf above the bar with a TON of space above the top shelf. That said, I was taking over our entire master closet and the guest room closet and my husband is in the office closet. Crazy, I know! We had loads of wasted space in the master closet. We have a baby on the way so it was time to move my stuff out of the guest room and Classy Closets came to the rescue! The best part, I requested a quote on Yelp and heard back within minutes!! Charity was the designer - She visited our house, I showed her some inspiration from Pinterest, she took down some measurements, and then whipped up a drawing/plan of exactly what I was looking for within a few days! Definitely pay attention to all dimensions as I noticed the original and "standard" shelves were only 12 feet deep but I wanted 18" to allow for as much extra room as possible! The deeper shelves allowed for more shoes, which was totally necessary! It did cost extra because it required special cutting/ordering but 100% worth the extra money. It was that or not having enough room for all of my shoes. The actual install was SO smooth. The guys showed up right on time and had it done within 2 hours! I was shocked. They were so friendly as well. My closet looks AMAZING, is great quality, and I was able to combine 2 closets into 1 (and still have some room!). I'm a VERY happy momma! Unfortunately my husband is still in the office but we're okay with that for now - until baby #2, then i'll have to get real creative! ;) Maybe built-ins? Thank you for making my closet dreams come true, Classy Closets! read more

Well, had some guy come out to the house for some ideas and an estimate. He took measurements and we talked about possibilities. Seemed a little "squirly" to me. Just different. Anyway, said he would need a few days to "put something together" and then email me. Two weeks have passed. No email, no follow up call. I don't even remember his name because he was so "underwhelming." Will use a private contractor to do my work. The prices would have been out of range for me anyway. But still....a follow up should have been attempted. Just saying. read more

Our second Classy Closets purchase another total success! We were so happy with our pantry, we called Ewa back to assist with designing a Mud Room bench to dress up the entry from the garage. Our request included the need to fit a litter box a separate feeding area underneath the bench. Ewa got busy measuring the area and making suggestion. A week later we met Ewa at the showroom to look at the designs she had prepared. We then walked around the showroom to look at various featured to customize our Mud Room. We are once again thrilled with the final product. From start to finish our designer, the engineers that check all the drawings and measurement, the crew that manufactures, the scheduler and installers were attentive listeners, responsive to questions and 100% professional. I said it before and I will say it again .........if you have an organization project in your home, it is our opinion that you can't go wrong by calling Classy Closets and working with Ewa! read more

Classy Closets - Home Organization Near Me - Scottsdale, Arizona

Classy closets designed, built and installed a custom Murphy bed with bookcases for me. it turned out beautifully. Everyone was professional, knowledgeable and easy to work with! I love the finished product. read more

I am terribly disappointed with this company. The product quality is poor, and they are overpriced . Customer service from the rep was terrible , actually rude. I do not recommend them read more

Everything was amazing start to finish. Kimberly was the consultant we worked with and we were so impressed and happy working with her. She was flexible about meeting with us when it was convenient. Her design ideas matched what was functional and practical for us. The contractor who came to install the closet was professional and respectful of our home. I can't say enough good things about them because we've had so many bad experiences in the last year with remodeling companies, but Classy Closets totally gave us hope that not all home improvement projects have go be a nightmare. We can't wait to do our next project with them! read more

This is the second custom closet that Tresa B and Classy Closets has designed for me and nailed it both times! This time was even better than the first because I have more room to work with. Individual jewelry drawers, tall and long rods designed specifically for the amount of clothes I have, and I was left with an immaculate room. From the lady answering the phones, Teresa the designer/sales lady, the tear-out young men , and the installers, I had another outstanding experience with this company! I highly recommend having them do yours.You will Not be disappointed read more

Amanda Moore and her crew did an amazing job with my closet! I could not have asked for anything better! I will be back to do my kitchen! read more

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It's been over 2 weeks since someone came out to measure and give me a quote for a master closet redo. No one has contacted me. I called and the person who answered the phone couldn't find my information and forwarded me to customer service. Customer service put me on hold and then came back and said she would call me back. 4 days later, no return call. I have called the office the last 3 days and it goes to voicemail. Guess they don't want my business read more

We chose to use Classy Closets for our new home because they were able to build and install the closet months before the other companies we talked to. Unfortunately, they have been out 7 or 8 times over the last YEAR and it's been a never ending nightmare. They send out techs that have no knowledge of the history so they aren't prepared, many of them have been incompetent, and NEVER have they had the all the parts (or the correct parts) to complete the job. All of them agree that the previous crew (or the shop) clearly didn't know what they were doing and say they're going to let management know. Calling them does NO good because when you actually get someone on the phone, they are understanding and "sorry that we've had to go through all this", but they have no power to do anything about it. Again, they say they will let management know, but clearly communication in this company is abysmal if it's existent at all, or management just doesn't care, because a year later, we're still waiting for our closet to be functional and complete. I find it interesting that according to the dates on the reviews more recent orders have been completed with no problems and yet they can't finish our project. I highly recommend that everyone steer clear of Classy Closets. There is nothing they have to offer that isn't available from other more upstanding companies. To Classy Closets: DON'T bother responding to this with "please give us a call so we can work this out". We're WELL beyond that point and you can expect a call from the ROC. You know what you need to do to work it out. Just DO it. read more

Charity designed and measured our daughters closet and our sons built in desk. Love the way it turned out.They layout and colors are perfect for the space. Classy Closets takes pride from start to finish. The communication was great and they were always available to answer questions. The installation process was professional, efficient and quality workmanship! Bert was the installer and converted the space in no time. We will be calling again to get our master closet organized and improve the design of it. Thanks again. We love working with you and will refer others. Roxanne and Brad read more

I am over the moon happy with my new kitchen! Classy's quote was right in line and included everything; they GC'd the entire project from demo through punch, which was important to me. Both Carl, the Designer, and Justin, the Project Manager, were available and responsive throughout the process, including on a Sunday evening before Monday cabinet install to for my last minute change order to add lighting. Carl designed the optimum use of my space, accessed dead corners, etc., as well as designed a matching custom cabinet to my vision adjacent to the kitchen to accommodate a laptop shelf, charging station, etc. They gave me a schedule and would call to confirm when a crew was coming out - and then they showed up. The cabinets were built and installed with precision craftsmanship. My few punch list items were resolved. I could not be happier with my new kitchen and I highly recommend Classy Closets! read more

Classy Closets - Classy Closets (Kitchen & Both) New Kitchen - Home Organization Near Me - Scottsdale, Arizona

My closets are beautiful and it was easy to design, start to finish a piece of cake. I feel like my entire life is organized with my new closet. My sales rep was professional was Marie and she was efficient, cost effective and wonderful! I would highly recommend classy closets to anyone. This is my third closet and every experience is an A plus! read more

Sometimes it takes a village to make it right. Shout out to the Management for making it right.

Everyone we worked with from the initial consultation to the Installation was very professional, knowledgeable & pleasant. The installation was completed very quickly & the team was extremely tidy. I would highly recommend using Classy Closets! read more

We definitely recommend Josh Reams as your He was absolutely incredible! We just LOVE our new closet! He definitely knew what he was doing. We had two other closet professionals design and give us an estimate. Josh's design and price point was so much better & we didn't have to sacrifice anything! Debora Heng-Sapin read more

I've never posted a bad review, but I've had the worst experience with Classy Closets in Scottsdale. Long story short, the installation was totally botched. We called customer service every day for 2 weeks and they sent out a more experienced installation crew to fix the closet. This crew told me the entire closet was installed incorrectly and would need to be removed and start over. He took lots of pictures and took measurements and told me he would go over this with his boss and we would get a call Monday morning. No call. In the afternoon we called them and left 2 messages, but no call back. Called the manager today and still no call back. This is a $13,354 master closet that botched and have not made right. Go anywhere else if you want quality and good customer service. read more

Charity and her team did a fantastic job of designing / installing our new closet. Charity was patient with us through the process while helping us determine an effective specification for our space - one that would both add value to the home, be aesthetically pleasing and suit our particular needs. I felt that, overall, the value was on-par for the experience and final product. They did a nice job. read more

I had a great experience with Robert and putting together a master closet. I had 3 estimates and 3 different design options. I went with Robert and Classy Closets based on the professional design and price. It was a cad design and not one that was hand drawn...like I received from another estimate. I also changed my mind a few times and when he was not available, his team was equally as helpful with the design. I love my closet and wish I had done the remodel sooner! No more one hanging bar and one shelf in my closet. Now I have room for shoes, bags, long and short hang. Love it!!! read more

I had a very bad experience with Classy Closets. On 8/2/21 I signed a contract with Classy Closets to build & install cabinets in the office, garage, laundry room & linen area of my new house, for a total of $14,867. I paid half up front on my credit card with the balance to be paid after installation. Installation was the week of 10/25. The 1st day they installed the office cabinets, but didn't bring the counter tops, the 2nd day they installed the counter tops in my office, pulled out the shelf in my laundry room, (he stated he would paint that area) and installed the linen cabinets but didn't bring the doors to the linen cabinets, the 3rd day they hung the doors to the linen cabinets & left. The 4th day another installer came to install the garage cabinets & brought 4 handles which were the wrong handles plus I needed 8. They also installed the laundry room cabinets. When I asked the 2nd installer about painting the area in the laundry room he said "we don't do any painting" . I was told by the designer (Lisa P.) that there would be minimal markings on the wall, it is definitely not minimal. I have markings/chips on all of the walls, the area where the shelf was in the laundry room wasn't painted, the cabinets in the laundry room were hung too high, I can't reach the back of the bottom shelf. The linen counter top looks like it needs caulking along the edges. I verified measurements with Lisa that containers would fit in the cabinets but they don't. Lisa sent me 2 emails saying she made mistakes on the pricing and sent me a third one that was supposed to go to another customer. I was waiting for someone to call me about the issues I had, (the 2nd installer said he would tell/ show the pictures he took to his supervisor), but no one called & when I checked my credit card, the balance was automatically charged on 11/29/21. I have left 3 messages on the managers voice mail (11/4; 11/9; 11/19) stating I had issues with the installation, he has not called me back. read more

Could not have been more pleased with this overall experience and the finished product. Even with the delays due to COVID our install took place well before we were initially quoted. Lisa Peterson is an incredible designer! We were very open about shopping around, and Lisa earned our business by taking the time to truly customize something we were going to love. Rather than just do what we *thought* we wanted, she offered recommendations that were much better suited for our needs. My wife and I don't have the biggest closet in the world and our wish list probably required 4x the square footage, but she was able to get everything we wanted. Definitely use Classy, and most definitely use Lisa! read more

I was having office cabinets and counters put in my Scottsdale AZ. home. The work has been dragging on for 5 months now. Rather than showing up and just doing the work they piece meal it. One day someone comes and installs a few parts. Then weeks go by without hearing anything, so you call to find out what is going on. You call your sales person 4 times, send emails and you don't get a reply. Very unprofessional! I think they are contracting out all of the work from what I can tell. The workers that have showed up have done half ass work. I freshly painted my walls and installed new expensive baseboards. I come into the room and see they cut out the baseboards where the cabinets go rather than notching above them. They didn't even cleanly cut my baseboards instead they hack cut them and then didnt caulk next to the cabinets so you see all the rough cuts it looks like crap. I open the cabinets and you can see screws holding them on the wall along the back of the cabinet. Several screws are showing, none are filled, some are sticking out and are crooked and none are patched, in addition where they used their their nail gun to hold the cabinets together they never used matching putty. They just left the nail holes everywhere so you see nail holes everywhere. They came to hang the crown molding in month 5. It is sticking out so far it looks ridiculous and has to be redone. I am still waiting to hear when they are coming back to finish the job. But as usual no one answers phones nor calls back nor do I get status from my sales rep. I have no idea when they are coming back nor am I kept up to speed on anything. This was a very small and simple job and they billed me 12,000 for the job. So far I have paid 6k. I am now thinking of hiring another company to fix all the problems with the work done and finish what is left and deduct that from Classy Closets bill. For what Classy Closets charges you would expect real quality and professionalism but that is not what you will get. Instead you get over priced shoddy workmanship, no communication and a job that never ends. I would never recommend this company to anyone. read more