BEWARE. DO NOT HIRE! Our upstairs laundry room overflowed…read moreand flooded in Feb 2025. Our original flooring had been discontinued and we'd worked with several companies to find a similar style. After weeks of searching, we reached out to Trent's Carpet Cleaning & Restoration. He found the exact flooring we wanted and said he could start right away. We also opted to have Trent's replace carpet in areas insurance didn't cover. He said the flooring would have a lifetime warranty and would not chip or scratch. He promptly took a $10,000 deposit, only to later tell us we couldn't get the flooring we picked. We ended up reluctantly agreeing to a different floor Trent suggested. From day 1, we had issues. He positions his company as a family business operating with integrity, but I would challenge that. Trent never visited the job once work began and did not manage the project. I had to act as liaison between him and his workers. The days and times they showed up were never consistent and rarely communicated. Throughout the process, Trent tried to cut corners -- despite insurance covering the cost. Workers would show up unannounced, and Trent would call expecting us to pick up and move everything for them. With 3 young kids (including a newborn), this is not realistic. Not to mention, insurance covered moving as an exact line item. Trent also tried to re-use broken shoe molding and quarter round instead of replacing -- again, items specifically covered by insurance. Several damaged pieces of flooring were installed and they were clearly frustrated when we asked for them to be replaced. We had to constantly inspect the work and confirm items were being addressed. By the time the job was "done", we just wanted them out of our house. When it came time to pay the balance, Trent collected nearly $5,000 in additional "overhead and profit." He came to pick up the check without doing a walk through, asking for feedback, or thanking us. Right away, the flooring started chipping from the smallest things -- a Norwex mop, a small plastic toy, etc. We emailed Trent on Nov 4, which he never responded to. Shortly after, we noticed water around the downstairs toilet. A plumber told us the wax ring was not replaced when the toilet was reinstalled after the floor work. Ironically, Trent had a plumber connect and disconnect our water softener, but didn't use one for the toilet. On Nov 21, I reached out again. After several follow ups, he finally came out Dec 9. Trent acknowledged the chipping and the water damage, though stated several times they always replace the wax ring. He said he'd file a warranty claim for the chipping but couldn't return until the New Year to replace the water damaged flooring. I followed up Jan 6, Jan 23, Feb 9, Feb 16, Feb 20, and Feb 23. Trent said he was waiting on the warranty decision before addressing the bathroom floors. Despite multiple follow ups, there was no decision. On Feb 23, Trent sent workers to do the repair with zero guidance and no replacement flooring. I contacted the manufacturer, who confirmed Trent had never filed a warranty claim. When I asked if I could file it myself, I was told it had to go through Trent -- who clearly does not take care of his customers. It is now Mar 30. Our water damaged floors have not been replaced, the $200 plumber bill has not been reimbursed, and nobody has contacted us about a warranty claim.

Mr. Trent and Mr. Trent Jr. came in today on very short notice to clean my carpet, and I couldn't…read morebe more impressed. They were professional, friendly, and extremely thorough. My carpet looks brand-new, and their attention to detail truly exceeded my expectations. I'm incredibly grateful for their quick response and the quality of their work. I highly recommend them to anyone in need of reliable, top-tier carpet cleaning services.

Savannah cleaned our place in 3 hours and it sparkled! She even got a stubborn mark off the floor…read moreI'd been meaning to get to when we pulled up a throw rug - she even made that part of the floor shine!! I've recommended HouseKeeping Maid Easy to several friends and they have all had positive cleanings. We are a 2 person household so we only need them to visit once a month and they were very accommodating to our schedule (many places wanted to come every other week). Great cleanings every time!!

If you're trying to justify the money, let me tell you, it's TOTALLY worth it! My husband and I…read morewere on the fence about hiring a housecleaning service because we thought, "We know how to clean our own house." Lol We didn't sign up for continuing service, but we did opt for a one-time deep clean. We just moved into a new house and while we want to paint and complete a few projects, we really needed to deep clean the place first. With two little kids, I felt like I was treading water and our plans to start on some projects kept getting pushed out further. We had a crew of two wonderful ladies come to the house for four hours and WOW, did they clean! I personally feel So much more comfortable now living in this house and we are ready to blow through these projects!

DO NOT USE THIS BUSINESS!!! If I could leave zero stars, I would. The "cleaners" did nothing and,…read morein fact, made the situation worse by using products that left streaks and stickiness everywhere. They didn't clean the toilets, didn't vacuum, and just wiped all the dirt and dust to create wet globs that will now take even more time to remedy. They also stole all my paper towels and left cigarette butts in my yard. Their solution was to refund $50 as I didn't want the same cleaners coming back and wasting more of my time. THESE PEOPLE ARE NOT CLEANERS, they are THIEVES. Response to Nelson: The "cleaners" arrived at 9:00 and left at noon - get your story straight. The only things they did in that 3 hour window were make a bigger mess and smoke in my yard. The pictures tell the true story - they did NOTHING. I needed the house cleaned by Saturday and your business did not follow through. I'm not wasting any more of my time hoping another crew actually knows how to clean.

We requested housecleaning for 3 bedrooms and 2 baths. Clean My Tribe came in 3 days and did a…read moresuper job, doing places our former housecleaner sometimes missed. The office was very responsive and businesslike too. Total cost was $209. We're going to use them for biweekly cleaning and for a deep clean also.

The owner is nice and got out some spots in our carpet that have been there forever and were not…read moreable to be removed by other methods. I would definitely recommend setting an appointment up with them.

Amazing and so professional!! Will be my #1 choice for carpets and upholstery! Definitely 5 stars!read more

Christian Stubbs was a terribly unprofessional tech. He wrote into comments offensive comments…read moremisrepresenting comments made prior to the cleaning. Where he stated "this stain won't come out" and we responded that is fine since we just need a cleaning done, he quotes us in comments that "we LITERALLY said we don't care what the carpet looks like because we're moving ". We NEVER said that. It seems he was being vindictive because we did not want upgrades. He stayed there were pet stains when THERE WERE NONE!!!! He was a petty and vindictive person and I highly recommend never letting him into your home!

Hands down, the absolute BEST experience I've ever had with a cleaning business. Our 10 year old…read moresofas were in need of deep cleaning due to multiple large family gatherings over the past few years. Demond thoroughly explained the process he chose to use and was extremely meticulous throughout. I am blown away by the results, the last time they looked this good was when they were purchased. I can't recommend Sani-Bright and Demond enough, I am a very happy - and repeat - customer!

very disappointed in my most recent experience where I had them scheduled for a week and less than…read more24 hours in advance their time changed 4 hours later for arrival. moved schedule around and then they were 3 hours later than that so I had to cancel. they have not tried to get me rebooked even though I've been a customer for years...unprofessional

They arrived several hours late and what was stated as included on the website - fragrance, heat…read morecleaning were extra. The carpets were in a rental home so VERY dirty but honestly didn't look any better, and smelled worse. Took quite a while to dry and LOTS of "debris" needing cleaned up.

Just had a carpet cleaning service completed. While the employee was nice, the results are…read moreunsatisfactory. We were told that the carpet stains have dyed the floor and there is nothing that can be done to remove them. I sprayed the stain with cleaner, scrubbed the area with a rag, and the "stain" is gone. I hired this company due to the previous good reviews but I will be seeking additional service elsewhere. Hiring a professional company was supposed to save time, but has ended up costing time and more money.

I honestly have to say that I am going to start doing this 2x a year. My carpets in my home look…read moreamazing. The dry time was was about an hour. I would highly recommend this to everyone to do.

Great response time. He took his time to clean our couch and stairs. Beautiful work and friendly to…read moretalk with.

Highly recommend Roberts Carpet Cleaning. I contacting…read morethem awhile ago, quickly received a call and message back. Shared with them the amount of rooms that needed cleaned, and they fit me in their schedule quickly and cleaned the carpets. I thought their prices were competitive and fair, the work they did was solid, and the dry time for the carpet was minimal. Overall, very happy with the services provided.