I have been using Housekeeping Maid Easy for several years. I switched to them after another…read moreservice was not meeting my expectations. HME has great communication, great organization and great team members. They are easy to work with when needing to change dates or add services. Their professionalism is top rate. When any issues have arisen, which have been rare, they were quick to remedy and provided an excellent resolution. I would recommend them to friends and family!

Savannah cleaned our place in 3 hours and it sparkled! She even got a stubborn mark off the floor…read moreI'd been meaning to get to when we pulled up a throw rug - she even made that part of the floor shine!! I've recommended HouseKeeping Maid Easy to several friends and they have all had positive cleanings. We are a 2 person household so we only need them to visit once a month and they were very accommodating to our schedule (many places wanted to come every other week). Great cleanings every time!!

Unfortunately, I did not have a good experience with Blanca and her team. Appointments were…read morefrequently rescheduled, and it often felt like I was being fit into last-minute canceled appointments rather than receiving reliable scheduling. Communication was poor throughout the process. Another challenge was that several of the workers did not speak English, which made it very stressful to communicate exactly what I wanted and did not want. On two separate occasions, the quality of the cleaning was below expectations. What was most disappointing was how my concerns were handled. When I raised a concern about the service, Blanca raised her voice and repeatedly yelled at me to "listen to her" instead of calmly addressing the issue. I felt disrespected and that my feedback was not valued. It seemed like I was expected to simply accept things as they were rather than voice any concerns. Overall, the lack of professionalism, poor communication, inconsistent service, and the way my concerns were handled have led me to decide it's time to try another cleaning company.

Blanca and her team are the best. We were looking for a one time clean and ended up having her back…read moremultiple times to help keep our apartment tidy.

Kristie and her team did an amazing job deep cleaning our home. She is prompt with communication…read moreand thorough on the job. We've decided to hire her for regular cleaning every two weeks. Good value.

Kristie and her team did an amazing job. We needed a deep clean and they did a great job cleaning…read morethe baseboards and making our house market ready. We asked them back on a regular basis to keep it up!

Polite and txted me status of drive time. Cleaned well. Felt comfortable and connected well…read more Would recommend for sure.

They did an awesome job. They were super fast. They were on time and very reasonable. I will be…read moreusing them anytime I need service again! Highly recommended!

During my fourth cleaning, their crew scratched my shower doors - damage covering over half of the…read moredoor area, and the company refuses to cover the cost. At their request, I contacted multiple glass and shower door professionals, all stating the scratches are too extensive to repair and the glass cannot be replaced without replacing the entire enclosure. I obtained three quotes for full replacement, ranging from $1227 - $1736. In response, the company offered only $300, claiming the doors "still function", so they will not cover the actual cost to restore the enclosure to its previous condition. They could not provide the source of that estimate or any company that would "repair" the damage. $300 does not come close to covering the cost of the damage directly caused by their crew. I could not be more disappointed in this company or their response.

Horrible experience. Crew ruined a night stand (put a deep gash on the top), I still can't figure…read moreout how this happened and broke another item. Team did not communicate any of this to me while cleaning, I discovered on my own. Reported and took pictures at their request - for the next day someone to call me at 9:30 and state they are on their way for our 10:00 appointment (which had never been discussed). Proceeded to ring my doorbell 3x - but couldn't answer because I wasn't there - and no appointment created. A week plus later - amd zero communication outside of a request for money. Careful which way you swipe if considering this company. F all the way around.

I have had biweekly cleanings for over 25 years in two different major cities. My experience with…read morethis Molly Maid location for several years now has been the absolute best. In particular, Team 2 has been wonderful, not only for their cleaning skills, but their positive attitude, friendliness, and consistency. Also, the customer service is excellent!

I waited too long to write this review but who has a lot of time after buying their first home? I…read morescheduled and was charged for a three hour move-in cleaning that was supposed to include the refrigerator as well. Since February, I have been noticing areas that were supposed to be cleaned but were obviously not cleaned since the previous owner. But after discovering today that they never deep cleaned the refrigerator and knowing that when I drove by the empty house after less than three hours had passed since they arrived but was still charged for three hours, I hit my breaking point and wanted to warn others. Not to mention the office staff called the day before to say they couldn't make it during their promised time and made me feel like an inconvenience when I explained they had to live up to their commitment because no one would be able to let them in otherwise.

Terrible service, unprofessional and dishonest. Paid them for services they never provided.read more

From the owner: Anago of Indianapolis is a premier janitorial service, commercial cleaning company, servicing the…read moreIndianapolis IN area. We service a wide variety of industries, including, but not limited to: Medical and Healthcare Facilities, Schools, Offices, Daycare Centers, Churches and Places of Worship, Car Dealerships, Restaurants, Country Clubs, and so much more. We even do one-time jobs. We are a company that takes pride in providing you with quality cleaning services. Please visit our website for additional information regarding our company and services.

Had them clean the house we were moving into. Basic deep cleaning of floors and surfaces. Very…read moredisappointed on what we found. 1. Carpet looked alittle better except there were no visible witness marks from any type of cleaning. Many remaining stains and the smell of urine was very evident. Asked them if it was cleaned and why it didn't look or smell cleaned and was assured it was extracted.....?! 2. The tile floor had areas that we had to reclean to remove visible dirt and marks. 3. Corners of floors and ceiling areas had debris and cobwebs. A relative of mine that helped us move does professional cleaning and called owner to discuss their manner of cleaning and to share advice. Owner was at job site and said all areas were cleaned and that it was dirtier than expected when he arrived and they did best they could. We recommended they stick with commercial cleaning as their standards for residential are unsatisfactory. Would not recommend them.

My husband and I lead very busy lives and with 2kids we are always on the go. Things just started…read moreto pile up in our garage. H&M pulled everything out, cleaned the entire garage, floors and all and put it all back in an order so that I can actually find things I need. I would definitely recommend them. They were on time and very professional.

We called them on Friday and they came out on Saturday, and an hour earlier than promised. Tom got…read moreour dog's poop stain out of our carpet with no problem. Will definitely use them again!

I contacted the company to explain my concerns, and they were very responsive and professional. I…read morewas informed that they do not clean the baseboards because doing so requires a specialized upholstery tool, and that this service would be an additional $1 per linear foot. I decided to take care of the baseboards myself using carpet cleaner, which I did. The company also asked if they could return to address the areas of concern. They immediately scheduled a return appointment, and Tom came back out and went over the two rooms again. As before, he was professional, knowledgeable, and courteous. Tom did an excellent job re-cleaning the carpets, especially the extremely stubborn ink stain, which he was able to improve significantly. The rest of the carpet looked great as well. I would definitely recommend this company. I gave four stars rather than five only because of the baseboard issue. Overall, they are good people who stand behind their work and genuinely care about making things right for their customers.