I had the BEST experience with Jim and Del Piso!!!! He charged a fair price, was EXTREMELY…read moreprofessional and is very customer service oriented. After a poor previous experience with the last contractor who installed (and ruined our granite), we were mighty skittish. Recognizing we were skeptical, he did everything possible to make and keep us comfortable throughout the process. Every promise made was delivered upon, and you can't get better than that!

I'd love to give them a review, but after visiting their store the first week of January, letting…read morethem know what tile & other things we wanted, and requesting a contractor to check out our space, it's February and I still don't have an estimate on my project. Obviously very poor customer service.

Robert T. at the Arlington location - (2110 W. Division St.) was very helpful to a first time…read morecustomer. I'm a homeowner and was only needing a small number of cedar boards to repair my fence. He took the time to help me get what I needed and treated me like I was a big contractor. Small order but I'll be back for more and I'm writing this review to help others that are in the same boat. Pricing was also VERY competitive, even with the BIG BOX stores. Check them out!

love this place friendly and have everything you need Blanca was polite and super knowledgeable and…read moredefinitely will tell my contractors friends !!!

Wylie floors redid a bathroom for me and wood floors in 2 bedrooms. They are very reasonable, had a…read moregood selection of materials. We already have wood in most of the house and they were able to buy and install the same floors in the 2 bedrooms. It looks so nice. They were friendly and easy to work with and did the entire project in about 2 weeks.

Wylie Carpet & Tile did a great job on my vinyl plank floors and baseboards. I thought the price…read morewas fair, too. I'd buy from them again.

I bought my granite here for my New house in July. They get…read moretwo stars instead of 1 because the rest of the house granite looks good. I believe they installed stained granite, and won't admit it or offer a believable explanation. There is clearly an orange stain at the sink. The rest of the granite does not have this stain anywhere else. When I let them know, they told me it was supposed to be like that. And they offered no other response, not more pictures of it elsewhere, not a name of the granite, nothing. Make sure you look over each piece carefully before installing. The stain is along the side of the sink. It wouldn't be so bad except the granite is white and grey, so I'll have to look at this the rest of my life thanks to this place.

The piece I selected had some specs of tan in it which I specifically wanted and was why it was…read moreselected. I was assured they could cut it so the tan would appear. As they were bringing the piece into the house, I noticed that the cut had no tan specs appearing anywhere. Upon calling, my customer service contact immediately, I was informed there was a hair line crack (in transit) and they had to cut with the area that was good. The piece was now done with no phone call of the issue, they offered no compensation on the cost. Was told that they could return it and I could pick something else out. All it took was a simple phone call to alert the customer to the issue. Instead, they came, made the cut and I had to make the phone call about the issue. Not GOOD BUSINESS PRACTICE in any shape or form. Be extremely careful, get everything in writing and go over it twice and check the stone before they make a single cut or you will end up like me with a piece you didn't order. The men who delivered the stone were the professional in the case.

Super friendly staff and a very efficient process for picking up any kind of landscaping rock that…read moreyou need. This was my third trip, and it is very easy to find what you need, purchase it, and then load it up. They have a wide variety of various types of stone in a lot of different sizes. I found a perfect match for my landscape bedding and I am very happy with the results.

. Day late on delivery 2. Measuring amount needed was…read morepathetic! I provided all dimensions, Had half a palette of flagstone & half a palette of chopped stone left over from my home project but short on decomposed granite. Was told "sorry" no return for their measuring error but was glad to sell me more granite.... Wasted $500 in material with their math incompetence.... I'm done with them!!! 3. Also sold a stone blade that wouldn't cut hot butter, not returnable of course... Phil

We've shopped here for years and spent a lot of money at this store over that time, but after this…read moreexperience, we won't be back. On 7/4/26, a staff member was sitting in the cooler handing out water bottles -- 1-2 each -- to select customers, but skipped over us entirely. When we finally got inside, she asked how we were doing. My 80-year-old mother mentioned it was hot, and the employee replied, "Is it that hot since you're out?" -- dismissive, especially right after handing out water to other customers and not us. It felt like the staff cater to a certain type of customer, and we didn't fit that mold. Very disappointing and disheartening after being loyal customers for so long especially on July 4th.

For perspective: I have been gardening since I was probably 6 years old and even owned a landscape…read morecompany many years ago. I am that guy who even when i am out of town, I go to local nurseries to see what types of plants are popular in those areas. I only say that to make the point I have been to a lot of nurseries in my day. Covington's is one of the best nurseries I have been to. They have an amazing selection of plants and all of their plants are very healthy and ready for their new homes! Even their half-price greenhouse plants looked great! Their prices were comparable to other local nurseries but selection and service is what Covington's rocks on. I was asked everytime I went to a new section if I needed any assistance. These folks were amazing and I can't wait to come back, even though this place is nowhere near my home!

Awesome well informed people that are very helpful and professional…read more Great inventory.

I have bought several types of Avila from this location along with Oklahoma slate stone. Not only…read moreare the prices great but the service is extraordinary.

I recently was doing a home rehab in East Plano and needed to get some existing laminate and…read morecarpets taken out and replaced with something nicer. I did a huge amount of homework and had 3 different and well recommended flooring companies come out to assess the situation and give me their quotes. All 3 were knowledgable and could have done a solid job on this work, but Ted stood out among them as particularly capable and experienced (not just an age thing, but the way he talked about the work). Of the 3 companies who came, 1 of them didn't even mention leveling or prep work, 1 of them mentioned it but said he didn't know what the house would need, and only Ted was specific about it off the bat and pointed to one area that he could eyeball as needing additional prep. I could barely see what he was talking about when I looked closely but it was just obvious to him. He was also the only one who thought to talk to me in advance about different options for where the floors and baseboards meet. I'm not sure what the other companies would have done or were assuming, but Ted took ample time to talk through running the floor directly to the baseboards versus using stained quarter round, and mentioned that if the thickness changes and the baseboards have to move lower, painting will be required to touch up above them. Ultimately Ted's vision for the project spanned end-to-end and I felt very comfortable that he was telling me everything I needed to know. Ted also made the process very easy for me. No black box of "let me take this back to my office and send you an estimate a week later." Ted knows his stuff and was able to calculate the cost for me before he even left, though he did send me a formal quote after. In fact, he sent me 3 formal quotes, since I decided to explore porcelain tile, LVP, and engineered wood to see how all 3 prices compared across all 3 companies I spoke with. In the end, all the prices were pretty close to each other. I get the sense that none of the good flooring companies around here are pretty much in line with their rates and how they charge (that is, around the same material/labor costs and trying to make a little profit without being greedy). So of course I went with Ted given how well our conversation and follow-up calls went, and he did not disappoint. The finished product turned out great. We went with LVP (luxury vinyl plank) in the whole house (except bathrooms) and Ted and his guys made it look awesome. Oh, and they finished 1 or 2 days ahead of schedule. Couldn't have asked for better work!

Recently had a great experience with Ted's Floor and Decor. Tom was amazing and did a great job of…read moremeasuring the floors of all three bedrooms. Super friendly and professional. He helped us select the Mohawk brand carpeting for all three bedrooms. The guy and his wife who installed it also did an amazing job. They were here for over 7 hours and helped move our furniture out of the rooms and also move back following the install. The carpet looks amazing and we opted in to the plush memory foam padding which adds a more luxurious feel in all the bedrooms. Also, the quality of the carpet is exceptional and super easy to clean out stains simply with some warm water. The pricing and value was great. Very reasonably priced and no surprise fees or surcharges. Strongly recommend Ted's for all your flooring needs!