SCOTTY the manager is SO RUDE, ARROGANT AND DISRESPECTFUL!! And it it's not just because of the pandemic! He has been that way since day one! Yes he does phenomenal nails ... But that does not give him the right to be so arrogant!
He has absolutely zero customer service! He picks and chooses who he likes to talk to and makes it very clear! He will literally ignore you while you're sitting in his chair!
But the thing that forced me to make this post, was a straw that broke the camel's back for me.
Now I understand the big plastic barriers between all of the nail Tech and the customers are for everybody's protection.
But this RUDE, DISRESPECTFUL narcissist had the audacity to put a GREAT BIG SIGN right in the middle of the clear plastic partition that literally sits right in front of your face! I mean, if you move your head to inches forward your nose will touch the sign! And he has the partition pushed so far on your side that you're literally holding your head back while he has your hands way across the desk!
You cannot see what he's doing or what he is reaching for, so if you do not have your hands exactly where he wants them, HE AGGRESSIVELY GRABS YOUR HANDS and puts them where he wants them.. like you are the one that's in the wrong for not being able to see what he wants you to do! You can't even see where your hands should be to even anticipate where he would want them!!
But the worst part is that he put that sign directly in front of your face so he does not have to talk to you. It is so RUDE, DISRESPECTFUL and INTRUSIVE!!!
You mean to tell me I'm risking my life to come in and support your business during the middle of a pandemic and you can't even speak to me???
I literally wanted to WALK OUT!! And I definitely won't be back!! I'll go somewhere that appreciates my business! Screw you Scotty you arrogant narcissistic asshole! read more