Responsive staff. Transparent work and warranted work. Fair prices. It's hard to not use them.read more

I first went to Cortez in 2022 on a referral by Discount tire for a front end alignment. Was very…read morehappy with getting in and out in about 2 hours without an appointment. Fast forward to today. My husband ran over something large and hard at 70 mph. Hit was so hard it popped the needle off of the speedometer in the dash. Managed to get it into see Joshua. Wasn't good news but he gave me 2 options. First was the minimum that needed to be done. Second was an additional item that really should be done. All said and done, more than I wanted to spend but I still feel he was very fair in his pricing. Been driving the van for a few days now and am very happy with the results. Plus, I have the peace of mind knowing I won't be chewing up my tires every few thousand miles. Just as a side note. I did research Cortez Car Care and discovered something amazing. They have been members of the BBB for 23 yrs this year and have not had one single complaint lodged against them in all that time. In any auto related field, especially repair/maintenance, that is a record to be very proud of. Just tells me that they are doing things right and have customer satisfaction very high on their priority list.

Best mechanic in the Setx area! He's mobile so it's great for when I can't go without a vehicle for…read morea long period of time, very reasonable with pricing and helpful! 5 stars

i was having problems with my truck, my engine and transmission was going out so i called and this…read moreperson gave me a quote that i couldn't refuse ,and once i left the truck he fix it right up less then 2 days he had it running like brand new,I highly recommend this mechanic!! great work!!!

Initially was going to go to Firestone (last Friday) to drop my car off and get ac worked on. They…read moretold me it wouldn't be done till late this week. I decided to use Christian brothers for the first time to fix ac. I dropped car off yesterday and got it back today. Now just like any mechanic they're going to be pricey but their customer service made up for it. The older gentleman that checked me in was very nice and they even offered a ride to drop off and pick up from rental car place. I'll definitely go back when and if the time comes

My experience with Christian Brothers Automotive is something that I will never forget. Took care…read moreof repairs to my vehicle and took great care of me. You don't find that kind of service a lot these days. I would highly recommend them to anyone. Thank you for your kindness and now I will be a loyal customer.

I took my car in to have the brakes checked for possible replacement. They took it for a test…read moredrive and checked the remaining lifespan and determined the discs had plenty of life left. They could have lied and trumped up some unnecessary repair or replacement, but they didn't and they didn't charge me a dime for the checkup. ~Quiet Zone Customer for Life

This time I was lied to, hung up on, and had to leave car there for3 days. Spencer said there…read morewasn't a brake caliber for 2014 dodge van in Beaumont. Checked most part houses had it. Somissed doctor appointment which cost. Was told had to do brake fluid service which cost. Asked to speak to owner not available but would have him call, not. Would not recommend going there

LADIES: If you're looking for an awesome mechanic shop where you can trust you're not gonna get the…read morerun around (or get taken for all you're worth!)... this is the shop for you! Honest and upfront about any/all charges... when I wouldn't have known a blown fuse and broken bulb from a major electrical issue, I still pulled out of the parking lot for under $60 with all of my lights working... : D I have found the needle in the haystack... and I can rest easy knowing I got something money can't buy... from excellent customer service to amazing integrity... this place is exactly what you're looking for!!

I paid Aamco to tow my cadillac, diagnose it and fix it. They held my car for 2 and a half months…read more When I got my car back it still didn't work and I was now missing emblems and door straps which average $200 apiece. They told me they couldn't fix the problem.I asked for my money back and Dickie told me to take him to court. I don't know Why so many people trust them. Or maybe it was just my luck to get screwed out of $2,500 and lose my job in the process. I honestly know why I was screwed over but no one acknowledges that racism still exists in South East Texas. The crazy thing is my car just needed another gasket for my oil pan. So I got screwed out of two and a half grand for a fifty dollar job. WOW, WHERE'S THE INTEGRITY?

This was the best experience I ever had getting a vehicle, never ant pressure to buy. They were…read morefriendly and knowledgeable. I would only recommend them to buy a vehicle from, unless you don't want the friendliest most knowledgeable people in the business. 5 stars for sure.

Most amazing group of people you could ever find. They made you feel like family. I wouldn't…read morerecommend anywhere else if you are buying a vehicle.

they are rude and unprofessiona. I took my car in to get a free ac check and they told me what the…read moreproblem was so I let them fix it! the next day my ac was blowing hot in idle and now only blows cold while I'm riding so I took it be they offered a free ac charge then another one took the phone and said we can't do it because it doesn't make any sense to do that because it's your compressor so I stated well why yall didn't tell me that before I paid you all 900$ then I caught a flat and look in my glove box for my tire key and its missing so I called to see if they had because they were the only ones that worked on my car and the lady said the tec said he had no reason to take it! I don't recommend anyone to go there.

Poor management, takes too long to complete jobs, does not update customers of potential hold up of…read morerepair other than broken parts, not going back. Management then came outside asking me to leave building and she said she was going to call the police, for reasons I don't know. Then came told me , to call a tow truck and they would refund money . I would not recommend this company to anyone if you want to retain your peace..