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    Classic Kia

    2.0 (21 reviews)
    Closed 8:30 am - 7:00 pm

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    Original price and contract from Classic Kia.  Note the Total and what fees are there and what are not.

    I ended up buying from them, but the experience was not a good one overall. I am posting this review in order to help anyone else who buys and hopefully, if anyone else has a similar experience, generate a pattern of reviews that will show up for others. I found a Jeep Gladiator online and called about it. I received a quote from them. I obtained financing from USAA for the purchase, but decided to submit a credit app at the dealership just to see what they would come back with. After some difficulty and a lack of return communication, I called and found out that they couldn't finance me so they hadn't bothered to call me back or reply in any way. I informed them that I already had an approval from USAA with very good terms. The original asking price was $58,843.00 plus TTL for an out the door price of $62,919.38 (This was during the COVIID used car insanity- but I got a lot more for my Jeep as well). At this point I made a counter offer for 55k plus TT&L with essentially a cash purchase. The answer I got back to my offer was a lower base price, but with a new fee added in in order to make the out the door price ACTUALLY HIGHER. At this point, I was just pissed off at what seemed IMHO like completely dishonest business practice. I called and spoke to the saleswoman I was dealing with and, intending to give them the opportunity to explain to me why I was wrong about their business practices, told her what I thought- actually pretty politely. She told me that we were done talking and that there would be no deal. About 20 min later I got a call from the sales manager, acting angry or really angry, saying something to the effect of "What's this that you called us a bunch of crooks?" To which I answered, "I did not say that, but now that you have said it, it is what I think." We came to a price I could live with on that call so I ended up buying the jeep. I do not know if this was all part of a high pressure sales tactic or a true misunderstanding, but I think it is the former. I figured the fair thing to do is post it all, along with the photos of the documentation and let the buyer beware. Hopefully, if this is the way they do business, a pattern will develop here.

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    4 months ago

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    4 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    8 years ago

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    11 years ago

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    10 years ago

    Great place with friendly people. Super clean. I didn't experience what the other review stated.

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    15 years ago

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    Doggett Toyota of Beaumont - Doggett Toyota of Beaumont

    Doggett Toyota of Beaumont

    (5 reviews)

    Customer service needs serious improvement…read more While the vehicle itself is great, the customer service experience was disappointing. Tyler Ramirez was quick and helpful in some areas, but came across as overly aggressive when explaining the total cost. His tone felt more confrontational than helpful. Courtney in the finance department started off great, but when we politely declined certain warranties due to cost concerns, her demeanor shifted dramatically. She responded with an attitude and unprofessional comments, saying things like: "I don't see why you would want to go without a... warranty." This was said in a rude, dismissive tone, despite us being polite and simply asking reasonable questions. Additional issues: We were never provided with our financing paperwork at the time of purchase. We were told it would be emailed, but it's now been two days with nothing received. Attempts to contact the finance department have been unsuccessful. When we brought up our concern about misaligned or uneven headlights, we were told all vehicles come that way because they're "human made," which felt like a dismissive excuse rather than a proper explanation. After experiences with several other dealerships, this one unfortunately ranks at the bottom in terms of professionalism and service. I would not recommend this location and would rather work with a different Toyota dealership in the future.

    Betsy Conner just…read morenow New Purchased a preowned car in December with agreed upon services (ozone treat for odor, detailing, minor dent removal, and installation of a spare tire). Left the car for two days for these services to be completed. When I picked up the car, odor was only thing resolved. Car had not been cleaned and dent not addressed. Service rep stated they had no information about the dent but could have easily repaired if they had known. I could not leave the car longer due to the fact that I live out of state and had to return home. The salesman Jon Fortenbury stated the spare tire installation kit could not be obtained that quickly but that he would have it done at a dealership in my home state. We continued to have ongoing texts regarding the status of this over 3 months each time he stated it was on its way. Finally I called the sales manager Norman. He informed me that Jon was no longer with the company but that he would look into this and call back. I have now left two more phone messages for him that n a weekly basis with no response. I only gave two stars because the service department was exceptionally professional. I do not recommend buying from the dealership as they do not stand by their agreements and avoid customer service follow ups.

    Classic Chevrolet

    Classic Chevrolet

    (52 reviews)

    When it comes to buying a car, I do lots of research. As a result we've been driving the Kia brand…read moresince 2004 because they never need repairs. For the past months we've been tracking pricing on new Kia Soul vehicles to gauge the right time to trade our 2013 Soul. Earlier this week I shopped electronically at all my usual suspect dealers from in the region from Houston to Baton Rouge. Then fortunately we ended our search at Classic Kia in Beaumont, in spite of my misguided bias about better pricing at the big town dealers. And I am so very happy to have dealt with Classic! Shelby was our contact person and guide at Classic. He and I had started the deal earlier online as Shelby furnished to me several choices of new in-stock Kia Soul models. In the meantime, I found some pricing backup from Consumer Reports. So having chosen the car we wanted, loaded with backup data, my wife and I went over the Classic Kia location, met with Shelby and eventually with Eric, his boss. And cousin. Shelby was most engaging and refreshingly quirky as we hammered out the pricing issues. We eventually agreed to a deal after an epic round or two of negotiating and arm-wrestling. Our deal was the best I had seen based on pricing quotes I had gathered from a bunch of regional dealers! And right here in our home town, don'cha know? And I was so impressed the with comfortable design of the showrooms and offices. In short, the layout of the sales floor plus the engaging and knowledgeable sales staff made for the most professional car-buying experience I have ever encountered. These guys have been to the county fair a couple of times and truly know what they are doing!

    I've bought two cars and had excellent experiences. Highly recommend Austin or Phillip!! Nothing…read morebut great experiences in service too. I usually wait for my oil change even tho there's a ride to take you home if you want. Owen takes my keys with a smile and Misty has always taken care of the service I need done. Nothing but good things to say about the people and business!

    Spell's Auto Sales

    Spell's Auto Sales

    (1 review)

    Ron Spell is a pretty nice fella, kind of a turd when it comes to dealing cars. In October of last…read moreyear I was involved in an accident and was awarded a bit of insurance money. I was super stored, because I hated the beater I'd been driving for over two yrs. I had only about 10 days before my rental car coverage would end, and having transportation to and from work was paramount. Given that had nothing to put on top of my insurance claim, my budget was about $4200. I was sure that in no time I would be riding in style in my spiffy 02-05ish American made truck. After perusing the car ads feverishly, I came upon my 03' Dodge Ram 1500. It gleamed with class and dignity, quite a step up for me. During the test drive I noticed it fishtailed a bit at higher speeds, and thereu was an unmistakable creak when the truck would stop, turn, or hit small bumps. I tacked it off as a quick fix with a can of wd-40. Mr Spell and I sat down to discuss the car and talk numbers, as I made clear to him I was pressed for time. I knew what kind of a lot this was, where he got his inventory, and how he made his money. Before I gotten much further, i confided to Ron that I wasn't very experienced in negotiating or in choosing a used vehicle. I thought my honesty would be appreciated and he could let down his guard and give me a heads up on what i would later find to be some pretty serious defects. He just seemed to salivate at my naivete. His lot had a garage for what I foolishly thought was for assessing each vehicles condition, then making necessary repairs on any major components. Those which would affect the vehicles performance, or could potentially impact its safety.I never assumed he had a full crew of certified mechanics and porters, but to look you'd think maybe one mechanic. Ron's son had been there both times I had to visit, I think he did most of the washing and waxing. I had seen the truck in the car ads for at least a couple of weeks prior to buying it, so theres really no telling how long it had sat there or how many ppl had looked into it. Now 6 months later my truck has the following issues and parts to be replaced: Bad A-ARM bushings Bad upper and lower front end ball joints Bad drivers side front wheel hub assembly Cracked dash Bent frame A/c low pressure side aluminum tubing Ron Spell is an auction car dealer. He pays as little as possible and invests even less in what he puts on his lot. Any problems you may encounter down the road, probably aren't of any concern to him.

    Doggett Ford Lincoln of Beaumont

    Doggett Ford Lincoln of Beaumont

    (7 reviews)

    **DO NOT BUY A CAR FROM HERE!**…read more I purchased my vehicle and traveled down from Dallas to pick it up. The low tire pressure sensor came on within an hour of leaving the dealership. I stopped to fill up the tire, not thinking much of it. After driving for another hour, the sensor came back on. I had been in the car for 10 hours when I got home (5 hours there and 5 hours back). Upon inspecting the tires, I noticed that one tire had recently been patched, and bubbles were coming from the area. (Note: the most common way to check for air leaks is to apply soapy water to the area and check for bubbles). This was done by the dealer. It was too late in the day for me to take the car in for a new tire, so I went to bed. The following day, the tire was completely flat. My new (used) car has four-wheel drive, and the other tires have about 10% tread left. With one tire completely damaged, I didn't want to replace just that tire and leave the others, especially since it's a four-wheel-drive vehicle. Less than 24 hours after purchasing the car, I found myself getting four new tires at the shop. Yes, I understand that three tires didn't necessarily need replacing, but I wouldn't have been in this situation if they hadn't sold me a car with a poorly patched tire. Things got even worse when I informed the dealership about the situation. The car salesman, Carlos, showed no sympathy and immediately shifted the blame to me. He claimed that the service department did not patch the tire and suggested that the bubbles were remnants from when the car was detailed as if I were clueless. Really? Does the detail shop clean the center of the tire? What a joke. They knew about the issue; otherwise, bubbles wouldn't have come from the patch. Carlos also mentioned that the car was perfectly fine while parked at the dealership. Let's assume that's true--driving two hundred miles on a tire is entirely different from it sitting in a parking lot. The patch might not have been an issue initially, but the movement and pressure from driving likely compromised the seal around the patch due to poor installation. All they had to do was say, "We are so sorry about your experience. How can we make it right?" Paying for new tires isn't a problem for me. However, the ridiculous excuse about detailing and shifting the blame to a customer shows the character of those who operate this dealership. I cannot stress enough that you should STEER CLEAR of this dealership and take your business elsewhere!

    Absolutely the worst costumer service in the service department. Every single person that works the…read morefront desk has a negative attitude. Maybe because the building they work in looks like a shit hole. If your job involves working with the public try to atleast have a halfway decent attitude. Maybe try to smile. Don't worry. We drive a little further the next time we spend $120k.

    Classic Kia - car_dealers - Updated May 2026

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