Received a gift bouquet from them...lovely. Good delivery. The flowers were lovely and great…read morecondition.

I love Enchanted Florist being a family business. The service was amazing. I needed hand…read morebouquets,corsages,arrangements for the church and of course, the main bouquet for the bride my daughter Alyssa. The flowers absolutely complimented the color theme and truly made a statement of what real quality is. Nestor was so patient and worked with my budget. He delivered such elegance. He remembered I wanted my daughter's bouquet accented with some silver popping out and he added silver pins and it matched her dress beautifully. I pray God continually blesses him above and beyond measure. ​

I had a very disappointing experience buying flowers at Floral Fantasy in Bay Ridge. The staff were…read morerude, disrespectful and unpleasant. It completely ruined my day. Richard DeVito

We were blown away by the gorgeous flower arrangements that we purchased from this company for our…read moreuncle's funeral. From beginning to end the staff was kind, courteous, empathetic, and professional. They gave their condolences to our family and made sure it was all taken care of. All I had to do was tell them what we wanted, sent reference photos. We will forever recommend this place to friends - thank you so much.

I have lived on this avenue in Bay Ridge for many years and have yet to run into a more…read moreknowledgeable and personable florist than Samir. If you need arrangements for any occasion, then Flower Boutique is your pick.

The owner of this flower shop is really nice. He is very friendly and accommodating, best customer…read moreservice I've had seen. If you pay cash no taxes added. Delivery made withing reasonable distance. Bouquets are beautiful. Give him a try.

The flowers were absolutely amazing! George and his team did such a wonderful job at my mother's…read morefuneral. They were so easy to work with, and I can't thank them enough.

I rarely write negative reviews, but this experience was genuinely baffling…read more I placed an order for flower delivery to someone in the florist's own neighborhood. The flowers were never delivered -- not because of weather, timing, or availability -- but because this florist apparently does not have a delivery driver. Yes, I made a mistake entering the wrong phone number on the order. That's on me. However, the florist had my full name, email address, billing information, and delivery address, yet made no effort to contact me through any other means. Instead, the order was simply abandoned. When I finally called to ask what happened, the response was curt and dismissive. I was told, essentially, that it was my fault -- and the call ended abruptly. No apology. No attempt to problem-solve. No acknowledgment that not being able to deliver flowers might be an issue for a florist. Mistakes happen on both sides. What matters is how a business handles them. In this case, the lack of delivery capability combined with poor customer service made this a complete failure. I would not recommend this florist to anyone who actually needs flowers delivered -- which, frankly, is most people.

Ordered a bridal bouquet and two boutonnières for my husband and son. I sent pictures of exactly…read morethe color roses and spray roses I wanted. They were a cream/light blush/light beige color. The lady at the store agreed that she could do it. It was $110 for everything. I paid a deposit and said I would pick it up the day before. A couple of days before she calls me to ask me to send her the pictures again. I sent them and she said they would be great. When I arrived to pick them up, they were light pink, pink, and white roses in the bouquet and the boutonnières were pink. I refused them because I did not want any pink and had her redo them with regular white roses. They were NOT what I wanted at all but I had no choice as it was 7pm on a Saturday and I couldn't get new ones. I was extremely upset and frustrated. The lady did them as I requested with the white roses but I wish they would've just said they couldn't order the color I wanted and I would have gone somewhere else. It was extremely disappointing and I wasted 45 minutes watching her redo them.

WARNING FOR ONLINE CUSTOMERS: The flowers for valentines day *NEVER CAME*…read more I ordered a ~$200 bouquet of flowers for Valentines Day almost a week in advance, and received a confirmation email and everything. The day of, the hours ticked down until I heard from our building's front desk at the end of the day that no flowers had ever came. There was no communication whatsoever, and I was left totally empty handed. Needless to say, would steer clear of this florist if you're actually trying to order flowers(?)

I purchased a bouquet of Tulip flowers for a friend because they are her favorite. When the flowers…read morearrived, they were a mix with roses. Although they arrived on time, it was the wrong flowers. I called them and they immediately resent the correct order and it arrived the next day. I would def purchase from them again

I wish I could leave zero stars…read more I ordered flowers to be delivered to the funeral home by 12 PM since the viewing started at 1 PM. Unfortunately, the flowers did not arrive until 6:30 PM, long after the service and viewing were over. The family never even got to see them. This is completely unacceptable, especially during such a sensitive time of bereavement. When families are grieving, reliability and professionalism matter. I am extremely disappointed with the lack of urgency and communication. I would not recommend using this company.

Elegant Florists is my go-to for all of my floral arrangements. Every in-store and phone…read moreconsultation always go without a hitch. Raymond, Rudy and Edmund are the best!!! For my 50th birthday celebration in May, they blew me away! They turned my vision into reality. OUTSTANDING PRESENTATION!!!!

I've hired Elegant Florist twice to do floral arrangements for my wedding back in 2021 and my…read morehusband's 50th birthday celebration. What an excellent job this establishment provides. Their arrangements are gorgeous. The staff are absolutely lovely. Delivery is prompt and efficient. I ordered 8 bouquets for our tables. When I arrived, everything was set up beautifully.