James has been out to our house twice. He was punctual, polite, and professional. He replaced a cooper pipe, and more recently, cleaned out our mainline. He did a thorough job clearing out the three roots and gave us tips for keeping them away until we can replace our sewage. I would recommend Classic Drains & Plumbing Inc. read more

Classic Drains & Plumbing - Roots! - Plumbing Near Me - Salinas, California

Called to make an appt for a clogged drain. They were on time, professional and thorough. We always get great service and the techs are always nice guys. We highly recommend Classic Drains & Plumbing!! read more

Unfortunately, this add on review is not related to the work of this company. I last used them 7yrs ago & they went above & beyond. So I thought I'd update my review. My sinks/showers in my bathrooms became clogged late last night. I called Classic Drains due to my wonderful experience last time. James; I believe the owner answered the phone which I appreciated being it was 9:30 at night. I thought for sure I'd be leaving a message & hoping I'd get a prompt call back in the AM. When I explained the problem his first response was; "am I going to have to go on the roof? I'm 65 & I can't be doing that. The machine is 100+ pounds, I don't have anyone to help me. They quit, etc." When I told him I didn't know & that the last time I used them it wasn't due to this issue, and that's why I was calling HIM. he again repeated "well I can't be going on a roof." He did agree to come out & assess the problem the next afternoon. He said "it'll be $55 for me to come out & see what's wrong, but if I have to go on the roof I can't do it." That was third time he brought up not going on the roof. So to wrap up this review, James seems tired & not able to do what the job may entail anymore. I think, (sadly) I will have to find another plumbing company. I hope James can retire soon. read more

A Saturday call to the plumber is never fun! But today when the shower water came up the toilet and vice versa, we used our plumbing insurance and just like that, Classic Drains was at our home (45 minute drive to our rural location). James the owner made quick work of cleaning out our main line (we have a clean out in front of our home) and on he went. His machine was new and quiet and efficient. Now on to the rest of my weekend! read more

Classic Drains & Plumbing - Plumbing Near Me - Salinas, California

Showed up within a half hour of calling. Got our toilet unplugged. Very nice and professional. read more

Tonight while I was at my hockey game, I got a call from my wife telling me our showers and toilets were backing up. Clearly that's what you wanna hear while you're driving home at 7pm and completely sweaty and sticky. She checked on yelp and found Classic Drains and told me about their reviews and ratings. I have to shower this filth off me so there was no choice.. we needed a plumber. We called and they said they'd be at our home within an hour. 25min later when I got home my wife told me they'd be here in 5min (yes, they gave us updates at to their arrival). When Brian got here, my man wasted not time at all. He got to work and fixed the problem. We have root intrusion in our lines and this is something we're going to have to deal with soon. The news wasn't the greatest, but my man was completely honest and upfront about the situation. What more could you ask for?! Brian fixed our problem quickly and professionally. There is no doubt that if/when I encounter plumbing problems in the future, I'll give these guys a call! read more

Horrible customer service and very rude plumber. He doesn't stand behind his work. Doesn't want to honor the water heaters warranty. Shotty work. Bad experience several times. read more

I don't even want to give a 1star rating but your forced to on this app if you want to write a review about your experience.classic Drains Plumbing is the worst Plumming co James the owner is very impatient and rude and won't stand behind his work or his employees work and shitty work at that.brian did such a horrible job the first time he had to come back the second time to fix it and guess what it's fucked again and they won't warranty there work and give a call back.last people to touch my plumbing and it's my fault.never again will I recommend them to anyone,shitty owner,company, employees and work.i hope people read this to know never to use you hacks. Sincerely a pissed off customer! read more

Yesterday my wife was grinding artichoke leaves in the garbage disposal. At one point it clogged up so she unclogged it and threw what clogged it and what was left in the garbage. A couple hours later when she was washing dishes she noticed the sink in the garage backing up. I tried a few things to undo it but ultimately I knew I was going to need a plumber. I've used Classic Drains before so it was a no brainer to call James again, He answers my call and scheduled me an appointment in the 11 am to 1 pm window. Well he arrived at 10:07. He had the issue cleared, area cleaned up and himself off to the next job within a hour. Decent plumbers are hard to come by. James is a professional and as long as he's there he will always be our go to. read more

James was upfront with us. He responded quickly and explained everything that needed to be done including areas where it could possibly go wrong. Our leak stopped and we have delayed the repair for now, but will probably call James back when we remodel our bathroom so he can replace the pipes in the wall. read more

Excellent service everytime. The are on time,fast, efficient and with reasonable rates. None better! read more

The work that was done was supposed to be a simple fix, but turned out to be a sloppy job! Found out that the person who worked on my faucet was the owner! Called a different company to come work on it and they said that they've heard a lot of complaints about the owner, James! James is rude and does a really shitty job! For someone to be in the business for so many years, it just shows he needs to retire because he's obviously overworked, overpriced, and hates his job! read more

Jim was extremely rude and was almost yelling both times I called him. I had multiple jobs at two houses. He said he did not have time to give an estimate and wanted to only come out if he got the job for sure. I went with someone else who called back in 5 mins and showed up at home in 45 minutes. I would not recommend classic drains. read more

James came out today in excellent time, so professional and kind. He took extra time to share stories with my children who are autistic. My kids were encouraged after about the trade. So glad he came! Couldn't find a more salt of the earth honest fellow if you tried. My husband is a handy man himself and could tell James work was super! Very pleased to have them out. We have had them before, I think it was Brian and I remember being equally impressed. As a mom with 6 kids I rarely get to take the time to leave reviews unless I'm really impressed. read more

I called this plumbing company because they offered senior discounts I needed both my toilets snaked out with the electric snake to make sure everything was OK in my older home. The gentleman came, nice person, he was literally in the house for no more than 5 minutes. He came out carrying a hand snake contraption and charged me $155.00!! Yes, it was a Saturday but that was OK according to them. AND that was with the discount. I clearly, am in the wrong job. $155.00 for 5 minutes work??? I ended up having to spend another $250 for 2 new toilets with someone else. What a waste of $155.00. read more

I highly recommend using Classic Drain and plumbing. The fast honest and there employee Brian was excellent. There office staff is extremely helpful and accommodating. There employee speaks highly of James the owner and say he's out in the field doing the work also. Make this your next call if you have any sewer / plumbing problems you won't regret it . Ed read more

We've used these guys for multiple plumbing projects and have always been very pleased. Emergency calls, scheduled projects, anything plumbing - these are the ones to call. read more

Usually I go with Scott Grider plumbing but he was busy the day I need him. He recommended Classic Drains and Plumbing. So glad he did. I had a toilet and bathtub back up. Made a huge mess overflowing. I needed someone asap. I figured it was the main sewage line and sure enough it was. Called Classic that morning and fortunately they were available. Brian came promptly, they even texted a link that shows where he is coming from and est. time of arrival. He removed the toilet and snaked the line and cleared the plug quickly. Installed a new toilet ring and cleaned up the floor after he was complete. Extremely courteous and thorough. Very fair pricing. Will definitely be using them again. Thank you Brian and CD&P. read more

Needed someone to unclog our toilet ASAP. It was a Sunday afternoon. Gave them a ring and after 30 minutes Brian returned my call saying that he'd be by in another two hrs. We got a few text messages keeping us posted; Brian also called giving a heads up. When he arrived, he promptly got to work. He was very friendly and seemed very knowledgeable about our situation. He remedied the problem easily, quickly, and bleached the area afterwards. Prices were surprising considering it was over the weekend and on call. I would DEFINITELY recommend these guys and use them again if necessary. read more

I was so worried about getting someone here late on a Saturday afternoon. James was here about 40 minutes after I called and he was great! He worked quickly, was professional and cleaned up when he was done. I couldn't have had a better outcome. Well done! read more

Completely disgusted with James the owner of this company. My father who is 85 years old was hung up on when he tried to call the main number for the business and spoke with the owner. My father had an appointment that one of his employees made during the weekend. The owner was rude and did not want to even give my dad an estimate for the work his employee already quoted. Then the owner told my dad that there would be a travel charge from Salinas to North Monterey (Elkhorn Rd.) even though we live in the same County. When my father confirmed that one of his employees took some time out to stop by and take a look at the plumbing work the owner stated that they are not supposed to give out quotes unless he knows about it. He would not even agree to the quote that my father was given and when he stated that he was a Veteran and a Senior the owner didn't even seem to care. While on the phone my father started getting upset for being disrespected and James (the owner) ended the call by hanging up on him. Customer Service should be on the top of the list for this company and treating my father the way James did when it was his own employee that gave the quote is poor business practice and poor customer service. We'll be going with someone else to have the work done with an estimate for repairs at a cost of $600.00 to $1,000.00. If you want to be treated with respect consider someone else for your plumbing work. read more

James is top notch, very cool dude! I highly recommend James for all your plumbing needs. He came to my parents house within minutes and took care of business!! Dont waste your time with the others!!!! read more

Be aware, this is not a company, but a call center only. James from Classic Drains and Plumbing. I called this company but it is actually only an answering service relaying information to local plumbers. They do not know anything about the plumbers they are recommending and will not be responsible, at all, for the type of work or treatment you will receive from the plumber. James came once before to my home and wanted to overcharge. I collected three different estimates and his was the most inflated. Since he did not like that I did not take him, he has been unpleasant and unpolite. Off course I would have never contacted again, but this Classic Drains answering system did not know of my prior experience with this guy. Do not hire a plumber through this company! (or do not hire James for that matter). read more

Discovered this morning we had to replace our 50 gal. waterheater. We have used this company before for average drain problems and wanted to stick with them. James and a helper came out within an hour of my call. The helper left to pick up all equipment while James stayed and prepped the area. Very knowledgeable and professional. Didn't waste time, worked efficiently, awesome job. Great experience. Highly recommend. read more

Overpriced and poor quality. They installed a shower faucet crooked and left a gap between the tile through which water was leaking. Paid over 1,000 for minimal parts and about an hour of work that was supposed to talk a lot longer and be more difficult. Not using them again. When I talked to the owner about the work quality and being overcharged, he didn't seem to care. read more

It's been awhile since I've written Yelp reviews, but I wanted to take the time and do it for Classic Drains & Plumbing because of the outstanding experience I recently had with them. My family and I recently moved and the new house did not come with a washer and a dryer. Black Friday was approaching and I thought that was the perfect time to make a trip to Best Buy and buy those much needed appliances. I asked my husband if he'd like to join me on this (big) purchase, but he, being as interested in washers and dryers as I am in mud truck racing, told me I could just go and buy anything I liked. Well, to spare the reader from the whole story, I ended up buying a gas dryer when it turns out we didn't have gas hookups. Call it a "mommy brain" move (or, as I prefer to humbly call my moments like that a "dummy mommy" moment), but really it was not: I had heard him mention we had gas in the garage but it turns out he was talking about a gas line, not hookups. Anyhow, that's what happens when you tell your wife to go and buy anything she likes. The reason I went with the more expensive gas dryer (vs electric, which was $100 cheaper) was because I had researched the internet and it seemed that gas was more cost-effective in the long run if you do a lot of laundry, which I do with three kids in the house (um, I meant two kids and a husband, but same thing). That is if you already had gas hookups at home. My optimistic husband told me not to worry and that him and his brother would easily install the hookups themselves. Three weeks later and several "hanging laundry around the house" sessions (and friends who were so kind to let me use their dryer and even folded my laundry - so thankful for friends!) I concluded that if I wanted my dryer to get hooked up in this decade I needed to call a plumber (plus, I didn't want to risk blowing up the house having the rookie husband and brother-in-law do it). I asked around and was highly recommended James with Classic Drains & Plumbing. I called James and told him about our situation and asked him if he would be able to give me a quote over the phone. I knew plumbers were expensive when it came to gas and was scared to hear a huge number. But I was also so desperate to have my dryer hooked up and, thinking that I already missed the return window and that the store would not honor Black Friday sale prices, I was prepared to pay whatever that amount was going to be. Before even giving me a quote, James straight out told me that several years ago in California, gas indeed used to be much cheaper than electricity and it would have totally been worth it to have a gas dryer, but now with gas and electricity prices being pretty similar, it is not worth it for me to hire him and if I could get the dryer exchanged for an electric one that would be the best thing he could recommend. Wow! I could not believe it, a vendor telling me not to hire him because it would be better for ME? I have not encountered such honesty among service providers in a very long time! Just in case I could not get my dryer exchanged I did ask him to give me a rough estimate anyway, which he did explaining that it could be more or less than that depending on how far the gas line needed to go and how much work actually needed to be done, which made me even more amazed he was being so honest with me and willing to not have this potentially high-paying job. Long story short, I called Best Buy and they were very nice to do an even exchange. I didn't get the cheaper electric dryer model but got a one level up, which is still totally worth it considering that if I called some other plumbing company they could have just taken advantage of my naivete in the plumbing business and sold me their services. Although, James did not end up coming to our house, I was very compelled to review him on Yelp because of his honesty and integrity. I highly recommend him, because one thing I know for sure, he has his customers' best interests in mind and he's not like many greedy people out there who will do anything to milk your hard-earned cash. And one other thing i know for sure is, next time we need a plumber I am not going to look anywhere else! Thank you James for being so honest and saving our family hundreds of dollars! read more

I called and asked the guy that answered if could get an estimate. I was told, before he even asked me what the job was, that he "didn't have time for estimates today," and hung up. It was for a $2,000+ job--- I will certainly not call back tomorrow. If that is any indication of what their customer service is like, I'm bringing my money elsewhere. read more

You cannot go wrong with this company. They are honest and don't try and sell you things you don't need. They are a little busy so sometimes it's hard to get an appointment, but it is worth the wait read more

I called on a Monday to have a leak repaired. James informed me that he could have a tech out here the next day. Brian showed up on time, He was very professional, courteous, and informative . He took care of my issue very quickly. The service from beginning to end was top notch!, thank you. read more

I have never used Classic Drains before, but I saw $90 for service call, vs $150+..I had to give them a try.. My water heater went out and it is 10+ years old, so I thought a new one was inevitable..When I talked with James on the phone, it seemed he thought the same thing..I told him I had left the garage door open for them, whenever they had time..Within 2 hours he called to say, he replaced a part for $25+the $90; my total bill was $116.. Now that sounds normal, but I am a single female & my "daughter" & I tried to fix it..He could have replaced the water heater, charged me $1000 plus, and I wouldn't have known the difference..But he "repaired" it for me.. I am so pleased with the affordable pricing, but more so the integrity of this company.. I would not think of going to anyone else.. read more

The water heater leaked from the top of the unit. They were prompt and explained the cause of the leak and work that needed to be done. I explained I had a budget for the repair and they were willing to work within that budget. They brought the new water heater in, unpacked it, and disposed of the old water heater. They explained a quick overview of the new water heater operation and pointed out this model does not use a thermocouple. The time took roughly one and a half hours and were very professional. Very happy with their work and would use again in the future. read more

James did an excellent job. Price was reasonable and he cleaned up the job when done. I would recommend!

I can sum up my experience with Classic Drains & Plumbing in one word -- GREAT!! James returned my call quickly and was able to send Brian out within a half hour! Brian installed our new kitchen faucet in no time, and couldn't have been more pleasant and helpful. He even offered to put all the cleaning supplies back under the sink! Amazing. Thank you so much. I highly recommend this company. read more

Since we do not live in the Salinas area, I was concerned about finding a plumber that would be reasonable, efficient, and trustworthy. I believe, I found my perfect match with Classic Drains and Plumbing. He called the tenant and set-up a time that was best for them. He phone me and explained what needed to be done and the cost. After the work was completed he call and to confirm work was completed. My tenants were pleased and so was I, since the cost was a lot less than was first quoted. It is comforting that I am able to get my plumbing problems solve with just a call. Thank you! Judy wilson read more

I've used A-1 four times now, twice for slow drains and once to replace a water heater, and once to investigate a possible leak. They did all the jobs very well and were very reasonable with the costs. The plumber who investigated the possible leak was in coveralls and down into my crawl space within 10 minutes of arriving, There was no leak and I couldn't believe with all the work he did that the bill was still well under $100.00. These guys are very honest and conscientious and will not sell you things or services you don't need. read more

Today I called Classic Drains and Plumbing for the first time. We often need a plumber and I like to arrange the service call early in the morning, before 8:00am. Unlike their competitors, Class Drains and Pluming is open 24 hours and James, the owner, answered the phone around 7:30am. I needed two bath faucets with diverters replaced and a cover on the shower water faucet tightened. James had Brian come to our place to do the work. He had the parts in hand and was competent, friendly, and efficient. He got the job done in under an hour. This is a good solid plumbing company that is ethical, has fair prices and is customer service focused. I highly recommend Classic Drains and Plumbing. read more

I had a pipe leak in my garage the day after Thanksgiving. I called my plumber and he was out of town for the holiday weekend. I asked him for a recommendation and he advised me to call Classic Drains and Plumbing. I called them and told them my problem. They were quick to call me back and make arrangements to come out. This was about 2:30pm and Brian said he was busy with several appointments and wouldn't be able to respond out until around 7pm, but would try his best to come out earlier if he could. When I finally got here he was very nice and personable. He assured me that although it was after regular business hours he would charge me the regular rate because my call came in before the end of the business day. He also did not charge holiday rates. It took him about 45 minutes to fix the problem. And the cost was much less than I had anticipated. I'm very thankful for their help. I highly recommend this company if you are in need assistance. read more

Every time Classic Plumbing has been on time, clean, and professional. James installed my dishwasher and did a bathroom fix. He was there when he said he would be. I recommend Classic. read more

I've found an excellent plumber and I couldn't be happier! From my initial call with James, water heater install with Brian and closing call with Alma, I received nothing but professional fair and considerate service. Classic Drains and Plumbing will be the first call I make for ALL my future plumbing needs! read more

Came out to fix a leaking toilet, replaced some plumbing but didn't fix the leak. The plumber came out again but referred us to the office. The man in the office (the owner, I think) was rude, probably racist, and refused to hear our complaint. Don't use Classic Drains & Plumbing. read more