Rented a car for two months at a great price. Got a Nissan Centra, had 40,000 miles on it, but the…read morecar ran with no problem and with great gas milage. Easy check-in and easy return. No one at the desk when I returned the car, but called the agent's cell phone. She asked if the gas tank was full (yes), any damage to the car (no) or any problems with the car (no), Got my receipt by email the next day with no extra charges. Would definitely rent again from this location if offered a similar deal.

Absolutely seamless experience! Pick up was fast, extending my rental another week was a simple…read morephone call and dropping off was super quick. Brooke was an amazing help and I appreciated her communication and assistance. Will definitely be back if I need a rental.

This was one of the worst locations I've ever dealt with in terms of customer service, The staff…read moreshowed no sense of care or professionalism, The employee didn't even provide his name was rude and used inappropriate language. He even told me to wait for him at the front door but instead of helping he got into his car and drove away

Beni, the location manager, has been super helpful every time I've come in. Thanks Beni!read more

Prepaid for a vehicle, they did not have it on arrival. Extremely dismissive, won't use again.read more

I used Avis for my vacation in Orlando and I went very well! My credit card company put a hold on…read moremy card because I was in different state. Ralph was a great help. Thanks

I have used Avis Rental for years. Majority if of the time if not all the time, they have always…read moreprovided excellent customer service. I utilized this location for a recent rental, and it was the worst decision I made. I spoke with Babak who provided me the information details regarding the rental and the keys to the vehicle. He was friendly and at the time seemed to give all the information that would be billed. After I returned the vehicle a few days later I received the final receipt. I was charged with $75.00 miscellaneous charge to my account. My fiance called to question what the extra charge was, and he first said we picked up the vehicle late. She explained that it was not late it was a new reservation. He changed his explanation and then stated it was for the tolls. She again explained that we paid extra for the tolls which was already billed. He then changed his story for third time and said it was for the cleaning. At this point it became clear he did not know where the charge came from and was naming things off a list. When we asked for a refund of the miscellaneous charge, he became rude over the phone did not want to explain anything as he ran out of excuses. This location obviously has no respect for their customers, and will charge hidden costs without proper explanations. I HIGHLY DISCOURAGE ANYONE FROM USING THIS LOCATION FOR ANY SERVICES. I will be contacting Avis Corporation for a follow up regarding this location.

When I got there, I was extremely hesitant because I had never rented an Uber car. The lady that I…read moredealt with was very nice extremely informative and answered all my questions I was given a 2021 Toyota corolla to start off with. It was silver. It was a newer car. I was actually kind of excited within 24 hours of getting the car. I started encountering issues. The brakes were having issues every time I break or was at a red light the whole car would shake. They advise me to go get an oil change which is what I did but continue to have issues so I called roadside service to make sure that I wasn't going to be held responsible, they told me that I needed to bring the car back to the place that I rented it from so Friday morning. I brought the car back and I dealt with a gentleman who was very impatient and didn't seem like he had the time for me he was not very nice. They gave me a Corolla. I didn't even get halfway down the street before the check engine light and tire light came on the car was doing exactly what the first car was doing. He proceeded to get an attitude with me and told me that I was giving him a headache. When I explicitly told him I was just trying to get a car that ran with no issues, I was genuinely surprised because I couldn't believe Avis would run our cars to Uber drivers in the condition that they were in needless to say I don't know if this is going to be a short term or long term rental with my Camry not working Avis needs to get a better hold on their cars and give drivers an opportunity to have better cars to drive whoever had those two cars before me, must've run the hell out of them because they were in rough condition.even for nice cars ... they were in bad shape ... I'm gonna be completely honest I don't know if I'll ever Rent-A-Car to do Uber again done Update*** mon-9/11/23 it's 12:30 and I'm still waiting for a tow bc the first one NEVER showed and tonight they get one star because the car that I've been in for the last three days has just officially died on the side of the road so now I can't even do Uber...this is the second car in less then a week that has crapped out on me seriously Avis you've got some serious issues I want my money back y'all don't even consider renting a car from here if you're gonna do Uber

Friends and family, I used to think that AVIS car rental was great, not anymore. The car provided…read moreto me was the worst ever. Very dirty outside and inside, no liquid in the windshield wiper dispenser. The agent asks me if I wanted the fuel service, and I replied, no. So I go ahead and sign without reading that part (beware). I returned the car full of gas and I also pay for the service. Never again, avis.com, PS. They didn't provided me with a written receipt they just tell you, you will get the receipt in your email

Unfortunately, my car was deemed un-drivable due to an accident, not my fault. The insurance…read morecompany made a reservation for me at this Hertz located inside of the service department of Greenway Ford. Honestly, the service was good. They called me early the next morning after my accident to inform me that insurance had reserved an SUV comparable to mine and that it would be ready in an hour. When we arrived there were attending to a couple and was asked to sit. Once, Chloe was done, she promptly pulled my reservation, explained the details of the reservation and although she did try to upsell me for insurance, I declined and she let it go. She handed me, the contract, walked us outside, went and picked up the rental, drove it to us and had the AC running for us to cool off the car. Nice experience.

The interaction I had here back in April was one of the worst start to finish rentals I've ever…read moreexperienced. I don't know where to even begin whether it was the terrible customer service, attempt at extorting me out of a windshield replacement or the hundreds of dollars in tolls I received due to know toll discussion at time of rental. It all started as a courtesy rental through Ford. They were going to have one of our company trucks for an extended amount of time so they offered to cover a courtesy rental through their onsite hertz location. The service manager told me to head over to hertz and let them know I was there for a courtesy vehicle. I walked over and stated to the employee "Paige" why I was there. Who in turn told me that I have to have the service department call over and authorize it....mind you the service department and hertz location are roughly 50-100 steps away inside the same building. So right away I got a taste of the incompetent service I was about to receive. Walked back over to service, stated what hertz said, to which the service manager shook his head in frustration and apologized and said come with me, we walked back over to inform "Paige" who now was shoving her face with lunch along with her partner who had just got back with their food. I was told to have a seat in the lobby and they would be with me shortly. About mid way through her cheeseburger and fries I think she got the sense of my urgency to get the car and get about my day so she walked out and said I'll get you started come on in. A brief discussion was had about if I wanted to add insurance to which I declined because it was a courtesy vehicle.She asked me for a credit card for on file and had me sign the kiosk. No further discussion was had. She said I'll go get the car and be right back. A short time later she pulls back up with an suv and hands me the keys and says have a good day and proceeds to walk into the building. As this was happening I noticed a crack in the lower left corner of the windshield. I yelled out to her about it, she came back took a look and said "oh yeah we know about it, you're fine" and walked back inside. Mind you not my first time with a rental. There was no pre inspection done with me taking pictures signing off on an iPad nothing, just here's the keys and have a good day. We don't want those last few bites of that cheeseburger to get cold now do we, also during this entire time nothing was ever discussed with tolls, do I want to pay for them, do I wanna add toll assistance, who's liable for the tolls, nothing! I'll come back to that in a few. Upon dropping the rental car off once again no vehicle inspections was done. 3 months later I get a call from a "Damon" stating they had been trying to get ahold of me via calls and emails about an outstanding balance. Mind you, no missed calls no emails. I asked "what outstanding balance?" He said owe you owe $743 dollars because we had to replace the windshield due to damage when you returned the vehicle. lol? I told him that I would not be paying shit for that repair and that I had made "Paige" aware of the damage at time of pickup. I could tell the vibe shift soon as I said it. He said oh well do you have pictures on the day you picked it up? I said nope do you? He said excuse me? I said bet you don't have them either wanna know why? He goes why? I said your employee failed to do a pre vehicle job inspection before I left the lot. He got quiet and then said so no walk around the vehicle was done and no issues or spots were pointed out. I said nope. He then said I'll have to check a few things and get back to you. Talk soon and we hung up. Welp apparently Mr. Damon went back and found what I stated to be true because a very short time later I received an email, yes email, didn't have the guts to call me back I assume, and mind wow now the email works. Stating the claim was now closed and I was not responsible for the repair. Another few months go by and I get a bill from platepass saying I owe $247 dollars in past due unpaid tolls. At first I was confused because I have a SunPass on my personal vehicles and I don't use plate pass. So I call them up to which they state these belong too...yep you guessed it, a hertz rental from April. I immediately call hertz, who state I'm liable, I ask how when it was a courtesy rental from ford and once again your fabulous French fry loving "Paige" failed to mention anything about tolls. They told me to take it up with I then call ford who basically pawn me off as well and say it's a hertz issue they should have explained it and they are the only ones who can waive the fees. Call them back hertz pawns me off to plate-pass as the only ones who can waive the fees. In the end nobody would assist and I eventually ate the $247 in tolls scammed out of me. They may have one the battle with the tolls but they lost the war with future revenue. I saw to it that the 3 fleet companies I deal with never use hertz.

They did a beautiful job fixing my car after it was rear-ended. Communicated with me throughout…read morethe process, and offered expert advice on different options to move forward. Highly recommend the quality work and professionalism at Allyz Auto.

I will only use Allyz Auto/Color Recon for my Nissan Murano. Juan is truly an advocate for the…read morecustomer. Jesse is incredibly knowledgeable and helpful and Shayla is kind and treats the customers wonderfully. I was hit from behind on 7/1. I took my car to Juan and his team the same day and from day one he started coaching me on how to work with the insurance company to maximize my benefits and to ensure that I was getting the coverage that I was paying for. To say that the process with the insurance company was a nightmare is an understatement. Luckily I had Juan and Color Recon on my side! Color Recon did a full and thorough review of my car and the damage within 2 business days of my car getting there and that was over the 4th of July holiday. He talked me through speaking with insurance about the difference in the insurance and body shop estimates and told me exactly what to ask the insurance for. He was always available to answer my questions and explain the process to me. His guidance and assistance was invaluable to me. Fast forward three weeks and I picked up my car and you would never know it was in an accident. The repairs were done correctly to Nissan standards using OEM parts thanks to their research and time. The paint job was done to perfection and they matched the color perfectly. They delivered me back a car cleaner than I can ever get it even with the best detailer. I am so grateful for Juan and his team and will continue to use his business for any future needs.

From start to finish of the rental experience here, my wife and I were very satisfied with the…read morecustomer service, the vehicle we rented, the ease of pick up and return, and the communication by the manager and throughout our trip. With an out-of-state trip, I wanted to rent a smaller and newer vehicle than what we owned at the time. Through another website, I reserved an SUV in advance for pick up here. On the day before the trip, my wife and I headed to this local and convenient location for us. Farzan (pronounced Tarzan, he cheerfully assisted us) met us and with his friendliness and professionalism, walked us through every step of the rental agreement and then the vehicle inspection. Because of the small size of this location, we were unsure of the newness of the make and model we'd receive. Our concerns were quickly quelled when Farzan pulled up a Jeep Cherokee (no Jeep jokes here) for us. We performed the requisite walk-around inspection and Farzan explained the basics to us. Our trip in the SUV was smooth and uneventful. Shortly after we left and before we arrived back, I received a couple of texts from Enterprise providing the number to call should we experience any problems and a reminder when the car was due for return. Farzan met us when we returned the vehicle and our check out was smooth. My wife and I have no hesitations with renting from this Enterprise again, especially if Farzan is still the manager.

I was in a car accident so my insurance company called and they set up an appointment with…read moreenterprise for a rental as soon as the appointment was made by my insurance company I received a called and quick text from enterprise and they said that my appointment was set up for a Monday at 8 am., confirming the location and time. On Monday morning I came to enterprise was greeted with kindness and sympathy for my car accident. I noticed the building was clean no clutter on counter or floor and the receptionist was available and ready for me, proceeded to check me in the process was quick and easy for me the young lady was efficient and she explained to me about the $50 deposit, the length of time the rental was for, we walked out side went over final details sign and drove away. On the return day for the car rental was just as pleasant, In a clean , not smelly car, GREAT CUSTOMER SERVICE AND GREAT JOB ENTERPRISE Fern park thank you