This Enterprise location has been my go to for a while now. It's located on E. Colonial across from…read morethe Bravo Supermarket and Boardwalk Bowl bowling lanes, Plaza. It's a small and easy to miss so pay attention for the big Enterprise Sign above their small building. There is plenty of parking. They have always been very efficient and reliable. I have never had a problem with pick up or drop off. They staff is friendly and professional. They are always doing their best to take care of you quickly. They are participant in my company's discount program and pricing is better than most. If you become a member of the rewards program, it's even better. The service is always great. They are pretty busy, so to ensure you get the best prices and availability, make reservations in advance.

This was one of the worst locations I've ever dealt with in terms of customer service, The staff…read moreshowed no sense of care or professionalism, The employee didn't even provide his name was rude and used inappropriate language. He even told me to wait for him at the front door but instead of helping he got into his car and drove away

The assistant manager Kyle is very professional and had an excellent attitude. Running things…read morehimself, very respectful and helpful young man

*UPDATE* I already wrote to the email from the message from…read morethe manager No response Beware this enterprise Gone to SOO many enterprises and never had issues I got a vehicle that already smelled like a smokers car The ac was horrid and u can tell they covered it up w a scent spray but the ac smell let us know it was a smokers car immediately When i go back to drop it off The manager inspected the car and even tho i was standing right there He chose not to speak to me in person and tell me he thinks we smoked in the vehicle So i got charged $250 extra for a vehicle I received that already smelled like it was smoked in. To make matters worse they decide to call me to tell me about after i left. Super unprofessional and scam artists Ive never had this happen to me in any other location

I've had a very good experience renting from here. The people who work here were so nice and…read morehelpful. They had a very good customer service!

I was scammed out of over $300 at this location. I was told I could cancel the insurance via phone…read morecall, which I did the next day when I found out I had coverage through American Express. Hector (who no longer works there) told me to stop by and sign the paper work for them to change my Visa to my American Express. I stopped by and Derek told me they didn't need me to sign anything. My Am Ex was charged over $300 for the insurance and they refuse to reimburse me because I should have come in to sign. Are you kidding me??? I have spoken to 3 "managers" and no resolution. These people are unbelievable!!

The people are nice but they don't tell you until you go to pay that they do not take debit cards,…read moreonly credit cards. We made a reservation for nothing and there is no way to make it work without the driver having major credit card. They put a $700 hold on my card and it took a few hours to release. Enterprise makes it easy and takes local drivers with debit card and license and has good pricing for a range of vehicles.

I had a confirmation to get a rental from hertz and for them to pick me up 06/3/24 from work place…read moreat 4pm as i had to leave my car at the repair shop. Hertz close at 5 but assured me it was to be done. i told them i can be picked up earlier but wasn't necessary. It was all agreed, fastfoward to the scheduled pick up time, no one showed up. didn't even get a call. Im basically stranded to pay for an Uber which i didn't have to because my insurance company set this all up. This is not the way to do business. This was a 2 step job and hertz failed. I can't with a good conscience recommend this facility to others.

I rented car from this location at end of January 2018. We…read morecame back from a cruise and shuttle picked us up right at the terminal. The location is closest to the port. Agent checked me in quickly (I had booked my car using Citi Thankyou points) and I think he upgraded the car. It was smooth process, no hard selling upgrades or insurance etc. We were out of there in 30 minutes. I am going back again end of April that's how much I liked this place. Also they let you drop off car at MCO airport WITHOUT one way drop off fee. For Cruise passengers this is a great feature.

Still waiting on my deposit to be returned after 5 weeks. Otherwise this review would of being a 5…read morestar review for the male I dealt with went out of his way for us in a way that a colleague on the same desk on the same day tried to get extra cash out of us.

Rented a car for two months at a great price. Got a Nissan Centra, had 40,000 miles on it, but the…read morecar ran with no problem and with great gas milage. Easy check-in and easy return. No one at the desk when I returned the car, but called the agent's cell phone. She asked if the gas tank was full (yes), any damage to the car (no) or any problems with the car (no), Got my receipt by email the next day with no extra charges. Would definitely rent again from this location if offered a similar deal.

hello my name is rachel.... me and brother rented a vehicle here an Altima and we loved it…read more..... The lady who handle our service was proper, with manners, and very explainable for our rental. the car was awesome makes us want to buy a nissan..i truly recommend anyone to this place!!!!! the prices are very reasonable and cheap !!!!! great cars and we will be back to rent another vehicle !!!! :) excellent service!!!!!

From the owner: Short-term and Long-term Car, SUV, Pickup truck, Cargo Van and Minivan rentals.read more

We left our daughters brand new iPad in the car. We had little hopes but they found it and shipped…read moreit back to us (we had to pay $50). Still saved us the aggravation of buying a new one. Thanks Alamo!

Alamo gave my car rental away, stranding me in Orlando with my family for six hours. After…read morecontacting the five or so other rental car providers (who were all sold out), I managed to get out of Orlando in the only car available - a luxury car from a luxury rental that was 40% more, but was also the only way I was going to leave the city. Now, to be fair, I was thirty minutes late to pick up the car, and I imagine somewhere in the terms of service they tell you that Alamo provides you twenty-nine minutes to pick up your car or they will give it away. However, it was not awesome to be stranded in Orlando for six hours when every other car rental was sold out. For something that can be so impactful to families, a company that cares about its customers could send a text or email warning you that they're giving your car rental away. Another way to show you care about customers is to state very clearly -- you have twenty nine minutes to pick up a car rental from Alamo, or they will give your car away. So, to be clear to everyone reading this: You have twenty-nine minutes to pick up a car rental from Alamo. They will not call you or warn you. You will not know that your car has been given away. They will not be helpful on the phone. I'll never, ever rent from Alamo again.