classic collision and especially Albert Gaunia has taken care of us multiple times on our two different cars. We would recommend them highly to anyone!! Mercedes Dana and FJ John read more

beautiful facility. kind and attentive staff. perfect workmanship on my Tesla body repair. Easy and effortless. The car was ready much quicker than expected. I highly recommend! read more

They did a great job with fixing my fender and replacing necessary parts. Someone had hit my car - classic collision was the shop approved by their insurance. Prompt service, with fairly regular updates. Roberto was very responsive. The repairs took about 8 days. It can be a little expensive if paying out of pocket. read more

I unfortunately got backed into when my car was parked and had to take it in for repair. Classic Collision is a Tesla Certified repair center and did an amazing job with the work. They are very communicative over email and really made the process as quick as possible for me. After going through the other person's insurance, Classic Collision offered that I pay a deposit, then they would order the parts, and had me wait to drop my car until the parts arrived. I didn't have to be without my own vehicle for too long- just a week! My car honestly looked like new upon getting it back. So impressed. This shop is located right next door to an Enterprise car rental, which was really convenient for getting a rental while my car was getting repaired. read more

Classic Collision - Email with the process for paying for a repair/starting the work - Auto Glass Services Near Me - Goleta, California

My car was unfortunately hit whenever it was parked, and I was sent to classic collision through insurance and I absolutely loved the employees there as they were so friendly. I brought in my car in on a Wednesday and it was done on a Friday. It was so quickly done, but it was so efficiently done as well. When I got my car back, it was vacuumed and washed so it looked beautiful and that was no charge so I appreciated that. I also had a bolt unscrewed and they screwed that in for me for free so I also appreciated that too. Highly recommend this place. read more

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A friend highly recommended this auto body repair shop, calling it the best in town. The staff is friendly, the waiting room is clean, and the walls are lined with awards showcasing their expertise in working on various cars. I took my truck here after an accident for body repairs, which they did well, billing my insurance around $13,000. However, after picking it up, I noticed a loud cranking noise when reversing. When I brought it back, they initially claimed the noise was from my tires hitting the bumper because they were "too big"--even though they were the stock tires that came with my truck from Toyota. Then they said it was due to the aftermarket bumper not fitting correctly. Turns out, they had actually installed a Toyota bumper that matched my truck, so that excuse didn't hold up either. Eventually, they admitted they had installed the bumper incorrectly and fixed it. A few days later, I noticed a section of the bumper was hanging off. When I called them, they said they'd have to reopen my case and charge my insurance for a new bracket or bumper. I told them this was their mistake, so they agreed to fix it. After picking it up, I thought the issue was resolved, but today I noticed the bumper is still not properly installed. With all their awards, you'd think installing a Toyota bumper would be the easiest job for them. Since the first time picking it up I went back 4x for them to fix this I'm not bringing my truck back for a fifth time. My insurance was billed again due to their mistake not being fixed. Instead of correcting the issue, they just charged my insurance more. This company is a scam and should be reported to the BBB. To make matters worse, an employee gossiped that I should be grateful for a "free" bumper--but if I didn't need one, why would they give me one? Oh wait, it wasn't free--it was billed to my insurance read more

I found the service was prompt, courteous, complete and very very both professional and kind. Roberto Carmina and the team were great!

Took my 2022 Prius here when it got hit on the highway! Jaime helped me out and he was very nice and professional. They had my car finished in less than two weeks. It looks better than new. Would definitely use them again but hopefully I won't have to. read more

Classic Collision - Sick ass whip - Auto Glass Services Near Me - Goleta, California

I had such a great experience here! The team was incredibly kind and respectful. A lot of times, people assume girls don't know much about cars, but it was nothing like that here. They treated me with total respect and never talked down to me, which honestly meant a lot. My spare tire (not sure what it's officially called!) had come loose and was making a loud banging noise in my trunk. They took the time to fix it and put it back where it belonged. Alberto was especially amazing -- super quick to help, patient, and kind. He explained everything clearly without making me feel bad or embarrassed. I was even scheduled close to their closing time, but he still went out of his way to help me after hours. Students are treated really well here too. They are accommodating, professional, and genuinely care. I would absolutely recommend Classic Collision to anyone looking for honest and friendly service! read more

Very professional and helpful team. I came in for a quote on repairing a dent and for help reattaching a rearview mirror. They helped me with both and had amazing customer service. I recommend this place wholeheartedly. read more

Great service and great staff. They did a perfect job on my car. Thank you Roberto, Brian and everyone at Classic Collision.

Awesome service after my hit-and-run, worked with my needs and even washed my car! Paint is a perfect color match and mirror works well. Thanks, Albert! read more

I had a fantastic experience here. I found this place on Yelp and took my car in because my back door wouldn't open after a previous repair shop worked on it and messed it up. The people here were kind, professional and quick. After I dropped my car off, they were able to fix the issue in a matter of hours, and it ended up costing less than they thought it would, so they knocked down my original quote. I would 100% come back again. Highly recommend. read more

The staff at Classic Collision were so professional throughout the process and I was very happy with the results. When I asked for help with a separate issue, almost six months later, they repaired the problem with no charge. Thank you so much for going above and beyond CC! read more

They were very helpful, professional and courteous. They finished quickly, and returned my car sparkling clean.

I can't recommend Classic Collision enough. I've taken my Odyssey in 3 times now for repairs, and each time I go in the staff is extremely professional and friendly. Jaime in particular has been amazing. I had a crumpled front left dent in my bumper that was totally repaired back to new as well as other dings and scratches. The bumper repair also included fixing the bottom left foglight casing and light itself, all of which were repaired back to new. I will absolutely be returning to Classic Collision for all my future repairs. Not worth going to anyone else! Thank you Jaime and CC!! read more

The team was great and sent me updates on my car repair and I was so excited it was ready early! They even washed and waxed my car too which was amazing and so nice! The repairs they did made my car look back to brand new. I would definitely recommend them! read more

A few weeks ago, my car was damaged in a collision with another car. I reported it to my insurance company and the guy who hit me's company. I then saw that Classic Collision in Goleta is a USAA-approved auto body shop. I checked, and the reviews were good, so I went with them for the repairs. I must say that I was greatly impressed with Jamie Alvarez, who did an outstanding job providing excellent customer service. He greeted me very warmly (after I first met a kind Gilbert) and went out of his way to ensure that I was kept informed and completely satisfied through the process and with the work done. Having spent decades in the customer sales and service industry, I would hire Jaime in a second. Thank you again for a smooth and easy repair. read more

I would recommend classic collision to everybody who needs work done on their vehicle very professional excellent communication 100% all the time they would get back with me on the phone and my updates every day. My vehicle was done on time and again I would recommend them anytime to everybody. read more

Classic Collision - Auto Glass Services Near Me - Goleta, California

They basically dropped the ball on my case with Progressive completely and I had to call them weekly for a month with hardly any results. At the end it appeared that they hadn't even bought the parts that they said were delayed. Very bummed. They were nice in attitude (that is the one star) but the service was disrespectfully dismissive And downright incompitent. read more

These people love what they do! I was so impressed with Albert who assessed my damage. Albert was very thoughtful and thorough! You can tell he cares and really listens! He even took pictures to show me how much damage there was that wasn't visible in regular lighting! My car looks so great it's gleaming! I have renewed faith in humanity with people like Classic Collision who have the correct formula for an outstanding local business! read more

This shop was recommended as an authorized repair facility for my car. We had a small incident which we agreed to pay out of pocket. The repair time was estimated as 6 days and it ended up being 10 days. The repair was done satisfactorily. When I arrived to pick up the car I was informed that the rear quarter glass had been broken by Classic when it was removed and it would cost an additional $800. to replace. Nowhere in the written estimate or any follow up paperwork was this noted plus the window was not near the original damage. I think this is the responsibility of Classic to fix at no charge to me. I have reached out, my attorney has written a letter and still no response. I will follow up through a court action. read more

I had a wonderful experience with Classic Collision in Goleta. The quality of work was perfect. I had some front end damage repaired and I am 100% satisfied with the work completed. All the staff are professional and knowledgeable. I received status updates via text during repair process. I give them 5 stars for quality of work, professionalism, ability, turnaround time, and knowledge. Thank you Classic Collision! read more

Classic Collision - Classic Collision in Goleta. - Auto Glass Services Near Me - Goleta, California

We are extremely pleased with our experience with Classic Collision in Goleta. Albert was very helpful and professional in dealing with our collision estimate and repair. He explained every step of what would be involved in the repair and the repair work was exceptional. There's no sign of the rear end damage and the painted areas match perfectly. We're very pleased with the results of repairing what was a very frustrating rear end collision. read more

Well first of all these guys took 7 months to fix a simple hit to my back tire!! I took my car to classic collision and they failed to keep open communications with me, I had to constantly call trying to figure out the latest update on my vehicle. They mis-quoted a finish date for me multiple times (I missed airplane flights due to this), I would leave messages for a call back only to not hear from them for weeks at a time sometimes, they have no accountability by constantly blaming the insurance company, sorry ass customer service! There's no reason any vehicle repair should take 7 months!! read more

I had a great experience working with Classic Collision. They are one of the only Tesla-certified shops in the area, and they did exceptional work on my Tesla. They got me in quickly and the repair was perfect. The person who helped me (Robert) was very kind, respectful, and professional. He was very thorough with me at the beginning and throughout the process. read more

10/10 experience. chris handled my claim from day one and he was friendly, polite, and made sure i had all the information i needed at all times. my experience with classic collision was stress free thanks to chris. thanks again. read more

This was my second time working with classic collision and I was just as impressed as I was the first time. The quality of the repair was amazing. My car looks brand new, and they even took extra care to wash and vacuum the inside of my car, which was above and beyond what I would have expected. Jaime was my point of contact for the entire experience and his customer service was exceptional. He made every step of the process very clear and easy to understand, and I truly appreciated the text updates to understand where my car was in the repair process. I will continue to recommend classic collision to friends and family! read more

A Jeep backed into the hood of my car and left a small dent in my hood. Classic Collision was on the recommended list from my insurance company. My estimator, Reza, was very nice, but it took 6 months to get a new hood, paint, wrap and install it. There was no communication unless I called and it didn't seem like anything got done unless I called to follow up. It was a very frustrating six months and although they did a decent job when I finally got my car back, I wouldn't use them again or recommend them. read more

The service here was great, above and beyond. The estimator and shop manager communicated the work to be done and delivered on time - and the front desk people were very nice and always helpful. I'd definitely go here again. Thanks read more

If you need your car repaired this is the place to go. From beginning to end everyone is professional, extremely helpful and kind. read more

Once in a while these days you get this big surprise and I just had one of the best in a long time. A Merry Christmas!!!!! Friendly, Professional, and Delivered ahead of Schedule. Lastly a great job. Not easy to match a metallic blue on a new Range Rover and they nailed it! Thank you to all of them at Classic Collision!!!!!!!!!!!!!! read more

I've been in my share of car accidents and this is the only shop I trust and recommend everyone to go to! They are super friendly I've gotten estimates from Jaime and Juan in the past and you can tell they care and want to get your auto repaired ASAP while still paying attention to the details. They have a quick turn around time for your estimate and repair the best part of it all is that they guarantee all their work! Ana is really helpful when I would call for a simple update and she called me right away once I could pick up my car. Honestly if you need your auto fixed I wouldn't waste your time with another shop because you won't find something better. read more

From my first call to picking up my fixed car the service I received was impeccable. In fact, it was so positive and completely unexpected. Jaime was my representative and his customer service was outstanding. I got updates on a regular basis. While I hope to not need to visit in the future, I will confidently go to them should I need it I highly recommend them! read more

My car was messed up with small front and rear damages + a screwed up lock cylinder. I called them many times to make sure the process was running smoothly and would be done by the day of my roadtrip, and they said it would be. Come day of the trip they called me and said it would be another week. the week has passed and it is done read more

OK so your buggy was in a lil fender bender to get needed repairs, we value using the Folks at Classic Collision They ease the stress by working seamlessly with Insurance and key is communication style: Classic Collision keeps you in the loop whether you need texts, calls, emails or all of the above We appreciate being able to use both the SB and Goleta locations Our buggy looks as good as new - they take time to assure all phases of the fix is thorough read more

If I could give them zero stars, I would. Horrible, rude people work here. My brand new car got hit and the estimator laughed at me. Took 5 days to give me an estimate when Precision (also in Goleta) only took 20 minutes. AND when I called to check on the estimate, they swore that they had already sent it to me (this was a big fat lie because they are not organized AT ALL). They estimated $2000 more than Precision, which is completely unwarranted because if they are going to charge more than another auto body shop, the should at least conduct themselves in a professional manner. I would not recommend this place to my worst enemy. Go to Precision instead!!! read more

I was honestly super frustrated getting my simple rear end damage repaired here. They originally estimated two weeks for repairs. Ended up taking 5 weeks and I don't understand what added the extra time. First of all, my completely drivable car sat there while they waiting for the parts to be ordered instead of ordering them and then me dropping off the car once they could actually do work. Then it sat there for another week while the repair man working on my car was apparently out sick. So out of the 5 weeks I didn't have a car to transport me to work and school, it spent about half of the time just sitting in their shop. I would have appreciated being told upfront how long it was going to take instead of being given false hope when they would tell me it is going to be done any day and then call that they needed another week, multiple times! read more

If anyone is looking for a repair shop it's this one. I didn't have to worry about anything they took great care of my car and fixed my car up like it was brand new again. Jamie was super friendly and helpful. I liked the fact that they have a website to let you know if your cars being worked on with and a estimate date when it will be finished on top of that I was always getting alerts if they were working on my car and when it's going to finish and that's was super helpful and reassuring. I loved this place and will probably be back if I have any repairs that need to be done in the future. read more

My 2003 Toyota 4-runner is in classic condition, but the back end was rather beat up, so I took it to Classic Collision - and when I got it back it looked like a brand new car. They had not only fixed bumps and scrapes (and put on a entirely new back bumper), they detailed the car inside and out. It was as if I'd bought a brand new car. The customer care was fabulous - from Robert, who does the estimate from the convenient Classic Collision satellite office on Gutierrez St. downtown - to Conor Daly, who attended to every detail out at the main facility in Goleta. This business is next door to Enterprise car rentals. So when you pick up/drop off your car, your ride is waiting. This is the very best way to get your dents out and your car looking like new! read more