There are not enough positive words to say about Frank and his crew. He listened to my issues, make…read moreappropriate recommendations, and never attempted to sell me anything I did not want. I went to replace a broken Jeep stereo, and I will have to admit, it has been a very loooooonnnngggg time since I have had to do that. Frank gave me information for items at various price points and I never felt pressured nor did I experience any sexism that I tend to get at other male-run establishments. This is one of those businesses I love to support, even if I have no work to be done. Great rapport, pricing, and fast service. Highly recommend!

Had a small wire break at the back auto-dimming/compass rearview mirror on my Highlander. It was…read morevery hot but less than 15 minutes they fixed it. I was pretty amazed it took a very short time.

First of all, they saved me from buying a new remote for my Viper car alarm sadly, I had to get a…read morenew alarm altogether, but at least I didn't waste money buying something I didn't need. I got my truck in there early Monday. It was done by 2 o'clock. They did a great job and most importantly I won't accidentally start my car anymore. On the alarm that was dying it had an auto start feature that I don't need in California. I might've needed it in Maine, but not here. Anyhow, they have good prices, friendly people quick turnaround. I highly recommend this place.

Chris is awesome at customer service, very pleased. From the…read morefirst conversation he explained everything very with clarity- no hidden fees Will be back!

From START to FINISH!! and everything in between!! I am one HAPPY CUSTOMER!! Oh and I will be back…read morebecause I need to treat myself to a graduation gift and he has the product!! I couldn't wait to let my friends hear it and we're all ready to Big Mama (my suv) on the road!! I wonder if I can add a video to my review?! Oooh I can!! I will come back and do just that!! Let me tell you, live and learn, I purchased a product before coming here $1K wasted, but that's alright, money comes and goes and my happiness is that matters!! See you soon!! Thank you again for everything!!

I initially had a good experience with Michael…read more I was excited to find a nearby place that could install a stereo screen in my 2004 Honda CR-V. Michael assured me that if I ever had any issues or needed assistance after the installation, I could simply reach out to him and he would help. That gave me confidence in doing business with him. On April 15, I purchased the stereo and paid approximately $400-$470 for the unit and installation. Michael told me he had everything needed to complete the installation that same day. After about an hour to an hour and a half, he informed me that he did not have the trim piece (the border that surrounds the screen). He said he could order it for an additional $40. Since I didn't want my new stereo left unfinished, I paid the extra $40 with the understanding that he would contact me as soon as the part arrived. Unfortunately, that never happened. Over the following months, both my boyfriend and I repeatedly reached out by phone and message to ask about the missing trim piece. I have a history of phone calls and messages showing my repeated attempts to contact Michael and get this resolved. Each time, he would tell me he would "update me when it arrived" or "give me a call," but he never followed through. At times, it genuinely felt like I was being given excuse after excuse instead of seeing any real effort to resolve the issue. Not only was I still waiting on the trim piece I had already paid for, but after the installation, I also noticed that a wire had come loose underneath my driver's footwell. This was never an issue before the stereo was installed. I informed Michael and he gave me a date to come in. I was already on my way to his store when I texted him I was almost there. Only then did he respond, saying that "something snapped" in his back and that he couldn't make it. I completely understand that emergencies happen. However, if he knew he couldn't make the appointment, I would have appreciated a phone call or text as soon as possible instead of waiting until I had already started driving there. That lack of communication was extremely frustrating and showed little regard for my time. I strongly believe that if you make a promise to a customer, you should keep it. Reliability and communication are essential. When customers spend hundreds of dollars, they deserve honesty and follow-through. After months of trying to get this resolved, Michael finally gave me another date to come into his car stereo store. I arrived before our scheduled appointment, only to call and find out he was running late. I waited approximately 15-25 minutes past our agreed time before he arrived. Once he began working on my vehicle, about 20 minutes later he informed me that he had accidentally broken one of the plastic clips inside my dashboard. He told me he would have to order another replacement piece and, once again, assured me that he would let me know when it arrived. Just like before, I never heard from him. As you can see in the photo attached to this review, the missing trim piece is very noticeable. This isn't a minor cosmetic detail--it is an unfinished installation that I paid an additional $40 for and still have not received months later. I gave Michael multiple opportunities to make this right. Every time I reached out, I patiently waited a week, two weeks, and sometimes even an entire month hoping he would follow through with a call, text, or even a simple update. Instead, I found myself having to repeatedly initiate contact while receiving false promises. My car is still missing the trim piece that I paid for, I still have concerns regarding the loose wire from the installation, and I have spent months trying to resolve a simple issue. What disappoints are the repeated promises that were never honored and the lack of communication after payment had already been made. Based on my experience, I don't recommend doing business with Michael. I sincerely hope he improves his customer service, communication, and follow-through so future customers don't have the same experience I did.

I was having some issues with my android audio on my Honda. I spoke to Pauline and made an appt…read moreover the phone. She was very through is testing out my system to see what the problem could be. Pauline got the radio back on and the Bluetooth was again working but not my GPS. She consulted with one of the techs. They gave me some options. They suggested I might want to check with a local Honda dealer to see if there were updates. In the end the system seems to be back up after several weeks. I do have a reasonable quote on a part if I need it in the future. The consult was no charge, and these people were truly honest. Great customer service! If you have any audio or security issues go to DV Audio and Custom shop. Conveniently located by auto in Escondido

Last Christmas, my family gifted me cash for me to purchase a dash cam with installation labor for…read moremy car. If you haven't tried using Yelp to acquire quotes from businesses such as dash cam and installation retailers, it's pretty convenient and many service type businesses will reach out to you. After sending an inquiry about purchasing and installation of a dash cam, one of the first businesses that reached out to me was DV Audio and Customs. Besides DV Audio, several other businesses contacted me and I immediately decided on DV Audio because of the professionalism and thoroughness of Dennis and Paola. They answered several questions I posed to them and although I probably could have shopped around for a better deal, I decided to have DV Audio take care of my dash cam need solely based on the professionalism and customer service, but besides those much clamored for qualities, I got even more once the job was completed. DV Audio is located in Escondido specifically within a small business park where other service type businesses are located. I don't remember if there were other tenants, but as soon as you turn into Wineridge, you'll turn right into the first driveway and you'll see the DV Audio signage. The exact address for DV Audio is 2080 Wineridge Suite D. The shop can be found by taking 15 North or 15 South exiting off of Valley Parkway and heading west. There are two parts of Escondido where car dealers are located, which is the east side and west side of Escondido. DV Audio is located close to the west side of car dealers. I received great customer service from Paola from start to finish for my dash cam project. Prior to setting up an appointment with DV Audio to have them install a dash cam, I stopped by their shop to ask them questions. The primary thing I wanted to ask them was whether they price match because at the time, Amazon Prime Days were going on. My intent was to buy a dash cam on Amazon and then have DV Audio install it. When I asked about price matching, Paola informed me that they do price match on a specific Red Tiger dash cam, but not on the higher end Red Tiger dash cam. She also informed me that it would be better if I purchased the dash cam from her because then it would be under warranty, which was great information to have. Another reason to have work done by DV Audio is that their business is military veteran friendly and they do military discounts for Army Veterans like me. If you pay cash for the work they do, there is a cash discount and who doesn't like savings. Besides all of these positives, they are also efficient and respect people's time. I dropped off my car at my appointment time of 9:30am and I was notified that they were done at 10:44am. When their technician was installing my dash cam, they found rust build up on the inside side wall of my dash, which I would have never found if not for their technician letting me know. This information was invaluable because I'm going to have the car dealer check it out. Lastly, Paolo provided more quality customer service after the work was completed by spending time with me going over the features of the dash cam. If you're ever in the market for a dash cam and installation of that dash cam, before you purchase, I highly recommend you contact or visit DV Audio and Customs to purchase the dash cam and have them do the installation. Customer service, expediency, and thoroughness from start to finish is why they should be the only shop you visit for dash cam service. I also noticed vintage cars in their shop, so if you own vintage cars, you might want to check what type of service they do for vintage cars.

Giovanni knows his stuff and has top notch customer service!…read more I recently visited to get apple car play for my suburu. I went in on a Sunday without an appointment and he was able to squeeze me in. After a couple hours my new and improved head unit was installed! Unfortunately, the harness he had for my backup camera didn't work for my model of suburu. They were able to order the part and install it a few days later. Cheaper to get an install here than from what I have seen through the big box stores. At the end of everything I am very happy and it's all working as expected. Great service!

Knowledgeable and super friendly staff. Huge selection of products, possibly best in Oceanside…read morearea. Stop by and you'll find whatever you may be looking for.

Super cool people very helpful and friendly on all of my projects don't hesitate won't be…read moredisappointed.

They installed an IGLA security system on my Ram TRX and it stopped thieves from stealing it! They…read morebroke the back window and got inside but weren't able to start the truck. Thank you so much to the whole team at Advanced Car Stereo Murrieta!

Called in for an epicenter and I came in before the closed and they got me right with an epicenter…read morewith LOC built in. Great price and customer service and very honest people, best audio shop in San Diego and they got EVERYTHING you need and they even got sundowns. Epicenter made my corridos playlist slap now.

This place has some really great pricing compared to other shops…read moreI got a subwoofer for my car and have her price others have quotes Great customer service highly recommend

Their Window Tinting services have improved very much from my last visit to now. I decided to give…read morethem a second chance and they blew me away. My 2026 Tesla Model 3 looked amazing. There were no bubbles in the film. And after waiting 3 days, there were no noticeable defects. Thank you Electronics Audio System

I recently had all my actuators burn out at once from a faulty relay, and what I blame was an old…read moresecurity system. I got a quote somewhere else for over $900 just for the actuators, but no guarantee that it would fix it. The other place wouldn't even remove the security system without charging me a fee to make sure it would be an easy job or hard job. So I was driving home and stopped by here with very little hope. He was able to replace all my actuators, replace the relay, and remove the security system and put it back to factory for around $500! I do highly recommend him, but just be very clear with what you want done.