They are amazing!!! I wouldn't go anywhere else for wheel repair!! :) Steve especially is such a…read morehard worker!

Steve fixed my scratched wheel today. On time and cordial. Most importantly, great job!read more

I was away from home and developed a slow leak in one tire. I drove to Les Schwab and was greeted…read morein the parking lot by a technician. He went right to work locating the leak and repairing it. I didn't get charged even though I bought the tires at Discount Tire! I recommend them

Absolutely amazing service. Came in today due to having a flat tire prior to work yesterday. The…read moregentleman at the front desk was so polite, so nice, professional and efficient. I'm disappointed I didn't get his name. I was in and out less than 30 minutes plus I got to meet the cutest dog in the world named Hunnie. My boyfriend and I will be buying our winter tires with you guys. Thank you again!

Hands down best Diesel shop in town! Tim the owner & founder offered impeccable customer service…read moreand mechanical work! Our company box truck went down and needed it to be fixed by the same day to keep our business moving and Tim got it done in 4 hours! Truck is running strong and solid! Look no further than OCD! Thanks again Tim! Pics below are my faulty injectors Tim replaced -Matua

Had an issue with my 02 Dodge, while on vacation in Seaside. (Lift pump/long crank/start) swung in…read morewhen they opened, the guys were super friendly, knowledgeable, and eager to help identify the issue. Squeezed me in to an already full day, called me in a couple hours and she was back on the road! From the Seattle area, but will gladly be coming back down just for that kind of customer service and hospitality. Rare find these days, and will be a good excuse to come back to Seaside to see friends! Thanks guys! Keep up the great work!

Overall, we are very pleased with the way our project turned out, but the experience could have…read morebeen better. Jim means well, but I think he gets busy, and can't meet the lead-times he originally states. My daughter wanted the silver OEM wheels on her Chevy Cruze Premier repainted to a gloss black, so we brought them to FWO. The end result is exactly what we wanted, and it was a lot cheaper than trying to find the factory "Redline" wheels. The paint job is high quality, and it looks really nice. The areas for improvement include communication and lead-times. Initially we were given a completion date of 2 business days, and I told them they could take 3 if needed. When I called on the third day, they told me three rims were bent, and they needed to be straightened (for additional cost). I gave the go ahead, but I think they had our wheels confused with another project, because they never added on any other charges. The wheels & car ended up being ready for pick up on the sixth business day. As stated, the paint job is great, but the tires seemed haphazardly filled to random pressure levels, differing by a few PSI from corner to corner (that was an easy fix). They all hold air just fine, though; so no worries there. I would definitely recommend the work that Jim & FWO do, but just allow a little extra time for project completion.

Driving in recent Ice storm hit frozen piece of steel on I-405 in Portland over MLK weekend. bent…read morealloy rim on Volvo V60, sent pic to other wheel shop and they said they could not fix it. New wheel from dealer was $750.00. Called Jim at Factory Wheel Outlet and he said bring it in we'll fix it if we can, and no charge if it doesn't work. He fit me in on a super busy holiday when 3 of his staff could not make it in due to ice storm. Wheel fixed, fair price, honest dude. Side note: took car in to Les Schwab after fix to get alignment and all wheels checked, told them about FWO and they said, "oh yeah, if Jim fixed it then it is good, he is the expert, we send all of our wheel repairs to him." nuf said.

We were traveling through Oregon when our clutch went out, which is a traveler's worst nightmare…read more It is always tough to know who to trust when you don't know the local mechanics, but TJ's Auto Repair was phenomenal. A huge thank you to Colton and Katrina for their knowledge and excellent customer care. They are honest, highly skilled, and did a great job. We highly recommend their services to any travelers coming through!

Paid them $1,300.00 to fix the suspension in my Jeep. After…read more6 months they said it was fixed, it wasn't! They told me to take it to someone who could fix it and kept my $1,300.00

The perfect place to go if you want to spend more money on them looking at ur car then actually…read morefixing anything and if there is something to fix expect to pay an extra couple thousand. Just call a local shop and make an appointment a few months out, theres a reason all the other auto shops are booked up for weeks and you can get in next day here.

Excellent service! They completed the work in a timely manner! They are up front and let you know…read moreif there is any thing else that needs to be addressed!

Had some small pothole rash and had some gouging of the aluminum. Not only they were able to fit me…read morein same day. They were able to get the job done in under three hours. Their labor per hour is posted and is fairly clear. I needed my wheels fixed and honestly it's the best deal around that's more a long term fix. Thank you again.

Very Nice People! Excellent Quality work! Thank you! New in town and got turned down 3 times and…read morethen I found them and they saved my day! BEST IN THE CITY!

James provided me with remarkable same-day service. I could not be happier…read more I texted a photo of a deeply wounded alloy two-tone wheel. James responded promptly with an estimate --at less than half the price quoted by the dealership -- and offered to do it the next day with same-day turn around. 9:00 AM drop-off and 2:30 PM pickup. The restoration was much better than could be expected. My wife said it looked better than the other wheels. I will gratefully return with future wheel repair needs. Thank you, James!

The wheels on a used BMW that I had just purchased were showing some curb rash and chipping paint…read more I found Wheel Magik online and noted the great reviews, so called James (owner) and set it up that he would pick up my wheels and get them refinished. That went pretty well and they turned out good, but the paint started coming off in a few weeks. I sent him some pics and he said he would fix them. Then I tried to get him to follow through. After setting times to drop them off multiple times and having him cancel, he then told me he had never had a problem like that and wouldn't fix them. What a disappointment James turned out to be. Totally wouldn't stand behind his work. Now I have to find someone else. I should post a zero review, but I can't figure out how to do that. What a waste of time and money. Also note that his shop is way up in the hills out of Gaston, so quite a drive when I first picked them up.

Great and affordable tires, they took care of me for my Toyota Rav 4. I almost felt like i was…read morebeing scammed at discount tires, a friend recommended me to come here instead.

I brought my car in for a routine repair and overall everything went smoothly. The mechanics seemed…read moreknowledgeable and kept me updated. I had to wait a bit longer for the car than expected, but the work was completed properly.

Rusty and his team were the true gift in an otherwise stressful process with the dealership. Where…read morethe dealership left me frustrated, he brought a level of high touch service that completely changed the experience. He was attentive, communicative, and clearly takes real pride in the work. My wheel came back looking brand new. If you want someone who actually treats you like a person and not a transaction, go see Rusty and team!

Great and fast service from AWRS. I had 2 bent wheels and they arrived on time and took care of the…read moreissue with both. I have to think my 2 rear wheels are also bent having hit the same potholes but I'll see when I get my nest rotation. Good company with a valuable service!!!