I can't say enough good things about Mark Phillips' work, pricing, and prompt service. I brought…read morehim a car with a botched paint job over some deep scratches. Mark could feel the poor bondo work and quickly developed an affordable, quality solution at half the price of other shops. He also got me in the next day. I'd give him 10 stars if I could.

Over the past 50 years we have lived in many places from Hawaii to Maryland. We can say without…read moreequivocation, that no body shop has delivered a better experience. Mark is conscientious, competent and customer-oriented. He was patient in dealing with the nuances of an insurance claim. He completed the work on time and below estimate. He delivered results with the vehicle that went way beyond our expectations. We would give him 10 stars if we could.

These people stole my car. They took it in on octi10 2025 for a simple bumper replacement, then…read moremoved to Astoria. I tried contacting them multiple times and they never responded. It has been 2 months now and I am contacting law enforcement. My insurance company could not contact them and stopped paying for my rental. I stopped by their "New" location and it is an abandoned auto shop.

I would recommend Mason Autobody to anyone! Their estimate was by far better than any other & the…read morework was exceptional. Having a mixup as to time for pickup when finished they remedied by delivering my vehicle from Seaside up to Ocean Park, Wa. that's great service!

Recently had some body damage repaired by them on my car. As with my previous experience, they were…read morewonderful! Everyone is super friendly, the work was done quickly, the payment was handled through my insurance, so good value, and they drove me to and from my place several times. The staff all deserve great kudos for the work they do. They really take care of you here.

Very responsive and very expedient and the work seemed really well done -- they also helped me when…read morean indicator light went out after the car was repaired!

The GT collision team represents among the highest levels of customer service I have experienced in…read moreLongview (HANDS DOWN). The Information provided was accurate, responses to inquiries were turned around very fast. Answers were clear and were detailed enough for us to make informed decisions, minimising the end to end time to process complex transactions among a number of (insurance) parties. The attention to DETAIL.....UNPARALLELED. We were referred by a friend and could not be more pleased. Tate and the ENTIRE team, we could not be more appreciative for all of you. Thank you for making our vehicle situation a seamless and pleasant experience. Gena & Shannon Graham (Aaron Wilkie)

Well my buddy got into an argument with a mailbox and the mail box won. I use Geico for my…read moreinsurance and I submitted pictures of this claim. They told me to take it to any body shop I wanted to. I have no experience with body shops, and this one is right next door to the Honda dealership where I bought my car. I gave them a call and they set me up with an appointment the following week. I had asked them if I could drop my truck off early as I had transportation and did not need access to the truck. They were more than happy to let me do that and assured that it would be kept secure in their fenced in parking lot. Now my appointment was for yesterday. I was shocked when I got a call from them that my truck was ready today. I walked over there and picked up my truck. They did a wonderful job. Not only did my truck look like the day I bought it, but they detailed it inside and out. The staff is super friendly, they informed me that they reached out to my insurance company and it was done so quickly that Geico hadn't even had the check cut yet. They are practicing COVID 19 safety precautions and I have never been so pleased with a business that I didn't know anything about. If you need a body shop, this is definitely the place to go to. I don't want to be a repeat customer, but if something happens in the future, I know where I'm going!!

Beautiful work on the truck. Five stars for that. *****…read more But.... I got to pay them 3% Surcharge for paying with a credit card. Zero stars for that, since credit card processing fees are considered a normal business expense that is tax deductible. Hence, they did a bit of double dipping. I did send them information and asked that they share with their accountant (who should know these things) and will hopefully convince them not to punish people for using a credit card.

The car looks perfect! Great work. And excellent customer service. You finished it ahead of your…read morepromise date. Thank you. I enjoy supporting locally-owned, locally run businesses like yours.

Brian is great to work with. He always explains things in detail. He did some work for us a couple…read moremonths ago and something went wrong with it semi again and he fixed it again without charging us the second time. He provides a lot of value for the money. We will continue to use him for a long time.

This loser painted my car's roof. When the job was "done" it looked like he sprayed it with sand…read moreand painted over it. I have never seen so unprofessional paint job. I wouldn't let this loser paint my fence, let alone car. When I pointed him to the multiple bumps protruding through fresh paint he became aggressive and declined to fix it. Keep away, this shack is not a shop you'd want to use to fix your car.

We recently had our vehicle towed to the Classic Body Works lot when our truck engine caught fire…read more We called the company to make sure our vehicle was there. The person on the phone stated that he could not check because his system was down. my wife called several hours later, and he was rude to her. He told her that he had already spoken to me and that his system was still down. I rented a car in Astoria and went searching for my truck. It was on their lot not 100 feet from the office door. It amazed me that he did not even attempt to look for it. My insurance company moved the truck to a dealership for repairs. They even had the nerve to charge us storage fees even though he didn't know the truck was there. Bad service.

They did some bodywork. Then caused more damage than they repaired. Would I recommend them? No…read more Would I go back? No.