When I brought my car in for a quote everything was fine. When I called to give information they…read moreneeded about a claim he was very short with me and told me you were supposed to call me with the claim number. I stated I just got it yesterday. When I picked my car up (much later than I was told I could) I paid part cash and part credit card as they're charging 3% on credit card now. About seven dollars of that was in change and when I put it on the counter he says "I can't take that"! I'll have to go ask somebody if I can take it. Of course they can, they have to, it's US currency. So I get my receipt and the paperwork and I walk out the door and say thank you. He has not one word to say. As a customer. I think he should've said thank you or at least you're welcome. Also, the paint was not the exact shade, but I'll probably be the only one that notices that so I didn't say anything about it. There's other options in town.

Still in business but no longer in Gearhart. This is an excellent body shop. When we need the…read moreservices this is the place we call. Our insurance company prefers it too.

I can't say enough good things about Mark Phillips' work, pricing, and prompt service. I brought…read morehim a car with a botched paint job over some deep scratches. Mark could feel the poor bondo work and quickly developed an affordable, quality solution at half the price of other shops. He also got me in the next day. I'd give him 10 stars if I could.

Over the past 50 years we have lived in many places from Hawaii to Maryland. We can say without…read moreequivocation, that no body shop has delivered a better experience. Mark is conscientious, competent and customer-oriented. He was patient in dealing with the nuances of an insurance claim. He completed the work on time and below estimate. He delivered results with the vehicle that went way beyond our expectations. We would give him 10 stars if we could.

These people stole my car. They took it in on octi10 2025 for a simple bumper replacement, then…read moremoved to Astoria. I tried contacting them multiple times and they never responded. It has been 2 months now and I am contacting law enforcement. My insurance company could not contact them and stopped paying for my rental. I stopped by their "New" location and it is an abandoned auto shop.

I would recommend Mason Autobody to anyone! Their estimate was by far better than any other & the…read morework was exceptional. Having a mixup as to time for pickup when finished they remedied by delivering my vehicle from Seaside up to Ocean Park, Wa. that's great service!

I have two experiences with VIP, an estimate and a repair…read more The first estimate was out angled by a favored body shop. The old body shop left out a body panel clip I paid dearly for. Too much personal information, on my first visit I met a front office person with a hearing disability. They told me in confidence they hoped to stay with VIP. They have since moved on in life and VIP supports them, going to their wedding. Family. VIP repaired my front damage, bumper cover and fender. Week. Body shop is expensive. VIP is an honest shop. Family.

I had the pleasure of meeting Laya and Val at VIP today and had them look at my just purchased…read moreToyota. I found a record that my 1 year old used RAV 4 had 'transport' damage that was not listed when I bought a Toyota GOLD CPO car. They confirmed that the car had 2 doors painted and it was a good, not great job. I'm relieved that there was not serious damage and will be using VIP when I need collision repair!!!! I see why they have the spectacular Yelp reviews!!!

Fantastic customer service and the work on our car was done with high quality parts and workmanship.read more

First time using GT Collision. The absolute best customer service!! They made the whole experience…read moreeasy and painless. Bonus they even clean the inside and outside of your car. Only place I will go if I ever need body repair again!

Beautiful work on the truck. Five stars for that. *****…read more But.... I got to pay them 3% Surcharge for paying with a credit card. Zero stars for that, since credit card processing fees are considered a normal business expense that is tax deductible. Hence, they did a bit of double dipping. I did send them information and asked that they share with their accountant (who should know these things) and will hopefully convince them not to punish people for using a credit card.

The car looks perfect! Great work. And excellent customer service. You finished it ahead of your…read morepromise date. Thank you. I enjoy supporting locally-owned, locally run businesses like yours.

Brian is great to work with. He always explains things in detail. He did some work for us a couple…read moremonths ago and something went wrong with it semi again and he fixed it again without charging us the second time. He provides a lot of value for the money. We will continue to use him for a long time.

This loser painted my car's roof. When the job was "done" it looked like he sprayed it with sand…read moreand painted over it. I have never seen so unprofessional paint job. I wouldn't let this loser paint my fence, let alone car. When I pointed him to the multiple bumps protruding through fresh paint he became aggressive and declined to fix it. Keep away, this shack is not a shop you'd want to use to fix your car.

We recently had our vehicle towed to the Classic Body Works lot when our truck engine caught fire…read more We called the company to make sure our vehicle was there. The person on the phone stated that he could not check because his system was down. my wife called several hours later, and he was rude to her. He told her that he had already spoken to me and that his system was still down. I rented a car in Astoria and went searching for my truck. It was on their lot not 100 feet from the office door. It amazed me that he did not even attempt to look for it. My insurance company moved the truck to a dealership for repairs. They even had the nerve to charge us storage fees even though he didn't know the truck was there. Bad service.

They did some bodywork. Then caused more damage than they repaired. Would I recommend them? No…read more Would I go back? No.

Jamie is as good as it gets to preserving vintage motorcycles & cars. His attention to detail is…read morespot on and his communication is exactly what you want. He stands behind his work, is very trustworthy and won't talk you into things you don't want or don't need done. He rebuilt my 1970's Triumph motor among many other things and I couldn't be happier or feel more confident in the work that was done.

Jamie did an incredible job preserving our antique car, a 1960 Rolls Royce Silver Cloud, so that we…read morecould get more use out of this family heirloom. He's also kept up a few motorcycles, both classic and modern, for us. He is so easy to work with and he loves the details of motors and the rest of chassis parts. He recently moved to Astoria but we live in the Bay Area yet he still manages to help us with the bikes.