I was recently in a predicament where I slid into a ditch that had very long field grass and as it was raining the ditch was full of water. I hit the ditch and itnwas like hitting a pillow. the only real damage was my bumper on the passenger side caved In a little bit and my fender flare was ripped off. in fact, I was able to drive it from the tow yard to classics, when Classics bodywerks failed miserably on every turn it took, I eventually drove it 4 hours to my home town in Renton WA. So this was not a totaled vehicle by any means. Until classics got a hold of it, now it's a total loss and if I could I would sue them. but here is the story. its long because, well they dropped the ball and everything needs to be told.... grab a blanket and popcorn....
Now i dropped the car off monday before lunchtime, and was greeted i believe by Bob. I had explained the accident and he Said he would not be able to do any work on it for repairs until 6-8 weeks as they are booked out til May. That's fine, I just need to the driveable to take it to a shop in my area. He said he would pull the jeep in overnight to dry it out and will get an estimate going.
well I call everyday because that's my transportation home and I live 4 hours away. Finally Thursday is the day we recieved an estimate for 6400$ to get a new carpet, which they say they will do and it will be done in a week. That's fine. Do the work, I'm told it will be done by next thursday. In one week. i can rent a car for a week that's no problem, not even really thinking about why can't I just drive it in the condition is in, I trust him when he says he will make it driveable for me, that's literally his only agenda with my jeep. Make it driveable.
Well, Wednesday comes around and my wifes to confirm it's or will be done When the said it would be done so I can figure out if I drive down there or not.
she is told, that they recieved floormats when they ordered the carpet, and to order the carpet we neea to pay our deductible upfront. Well that not how insurance works, I pay when I pick it up work done. Then they say thatvwe owe for the frieght charges of the floormats that they got instead of the carpet, WHY WOULD I PAY FOR YOUR SCREW UP. at this point I'm getting very upset. It's in Oregon, and ive rented a car for a week already, they haven't done the work needed to be done to make it driveable, and im being charged for floor mats, and being charged upfront for all work to be done? This is ridiculous.
Then I start think long why the HELL do I need carpet to drive the car, let me see what they are charging for this carpet. 3100$ no wonder they say it needs to be done, they cherry picked what needed to be done, picked something that is cheap but they can charge an arms and a leg for with insurance just paying it without thinking about it. I've worked in 2 body shop, and I can tell you carpet is not that expensive on a small suv. They are charging 1800$ to replace the carpet and $1300 for the carpet. Your smoking tok much dope to think that is justifiable
so I stop all work on it from here on out and I'm coming to pick up the car, is it driveable. He tells me Yes, but the car is full of mold.
Wait, I'm sorry, did I hear that right?
Your telling me you didn't dry it out the first night when you were suppose to, or any other night in the 9 days you have had the car. so I'm 10 days with possesion of my car they wrote an estimate and ordered the wrong damn thing. And they had the nerve to tell me when I picked it up that I hope I come back to them if I ever need.
Well at least I ended that place with a laugh. Because it was nothing but misguided information on timelines and parts, I could have driven the car home that day that I dropped it off and gave it to someone who knew what they were doing from the get go. All they had to do was an estimate, and that took 4 days. You guys at classics Bodywerks should be embarrassed and to pay for my rental car and here is the big reason I want to sue them.....
if they had dried the car out, I wouldn't have a car that is a total loss due to permanent water damage because of the length of time it took to dry it, that it had water rusting, mold growing everywhere, issues that could have been avoided if you had done one of two things. Either given me my estimate and sent me in my way, or dried the carpet out that night. You guys will never get a recommendation from me, you will in fact be told about everytime some one brings up the word body shop, or astoria Oregon. 1 star, because that's as low as I can go. read more
