I recently needed body work on my 2020 Lexus UX250h after a minor incident to the rear door/quarter panel. Jim Falk Lexus of Beverly Hills recommended Classic Auto Repair in Van Nuys, and if a reputable Lexus dealer like them points you there, you know it's good. I decided to give them a call and was very surprised. Owner Jerry was an absolute gentleman, polite, straightforward, and never pushy. He even allowed us to drop the vehicle off at the dealership so he could pick it up on a trailer, take it to his shop, and then bring it back to the dealership when the work was complete, which made the whole process incredibly convenient. He kept me updated every step of the way with clear communication, which is rare these days. The shop turned the job around in less than a week, while other bodyshops quoted me 3-4 weeks and charged substantially more. The repair quality is great; the panels align perfectly and the paint matches seamlessly. If you don't know, Lexus paint is very difficult to match properly, and I can confidently say now that Classic Auto Repair has got it down. They offered a solid, fair price. It's reassuring to find a shop that handles modern vehicles just as well as their specialty work. I highly recommend Classic Auto Repair if you want honest, efficient, high quality service. I'll be back for future needs! Thanks again, Jerry! read more

Jerry and Classic Auto Repair are the best! I needed a lot bodywork done on my IS 350, and he took care of it all. He was patient and thorough with my questions and concerns, and the car looks amazing. I couldn't be happier and I'm so grateful for all the work and the help. Highly recommend! read more

I had a an great experience with Classic Auto Repair. Jerry was very communicative throughout the process and finished the repairs ahead of schedule. He was able to provide an estimate for the work from photos, ahead of bringing my vehicle in which made things so much easier for me and saved valuable time. Jerry also made the pick up and drop off easy through my local Lexus dealership. I would recommend Classic Auto Repair. read more

I got into a car accident and needed to go through insurance . I had absolutely no idea what to do but Jerry helped me with every step and made the process less daunting and so easy. I got back my car and it looked like nothing had even happened. I am so grateful to have found Classic Auto Repair! The customer service and car repair were 10/10!!! read more

my car looked like new! What I loved most was the great customer service. communicating was thorough never left wondering what's next.

It's our third time receiving services from C.A.R. and we love it. They really pursue excellence and they always make sure we are satisfied. We like talking with Jerry and Peter. They're excellent and kind. They understand fast what you're talking about and we know we're gonna go to them next time we need a car fix. Highly recommend them! read more

AVOID! Cannot recommend going here. We had an extremely frustrating and disappointing experience with this collision repair center. We found the work to be shockingly poor with several defects. This shop was recommended by Jim Falk Lexus of Beverly Hills. We met Peter who was a nice enough guy to inspect the car and show us the shop in Van Nuys and we talked to and received an estimate of repairs from the owner Jerry. They assured us that they work on Lexus vehicles and would do an excellent job. They offered to pick up and drop the car at Jim Falk Lexus. The paperwork for the estimate was comprehensive and detailed listing all of the work to be performed. Apparently, they performed the work in about two days and it showed. When we received the vehicle back we were shocked at the poor quality and workmanship. There were multiple runs of paint that had dripped down the doors and dried. Trim pieces were reused and scratched. The "new" body and paint work showed multiple pits/holes and defects in the work. This was very disappointing for work being performed on a new car when were assured this repair facility was experienced working on Lexus vehicles and would make the repairs look like it was new prior to the damage. We contacted the owner, Jerry, but were rushed off the phone without rectifying the issue and without receiving any voicemail or returned message follow up. Why would you return a vehicle to a customer in that poor of condition? We looked on www.lexuscollisioncenter.com and were surprised to learn this shop is not even a Lexus authorized repair center! Their work on our car was inspected by several collision centers who quickly identified the defects in their incorrect and substandard work and provided new estimates. We had to take the vehicle to a new collision centers to completely redo the job and were much easier to work with. We would not ever do business with Classic Auto Repair in Van Nuys and they are not eligible to work on any of our Lexus vehicles. read more

Classic Auto Repair - Owners Business Card - Body Shops Near Me - Van Nuys, California

Exceptional customer service. Jerry took care of me and I knew we were in good hands. A big thanks to Jerry and the team. This is the place I will go to from now on! read more

Jerry and his team are extremely knowledgeable, timely, fair, and do exceptional work. Would highly recommend!

Jerry at Classic Auto Repair repaired my car beautifully after it was hit while parked on my street. He not only gave me a very reasonable estimate, but also communicated well with me about my car and how long it would take/when it would be ready. The car looks amazing and the whole process was very convenient and effortless. Would highly recommend this shop! read more

Recently had my windshield repaired here and I couldn't ask for a better experience. From initial contact with Jerry, to picking up the car and backing out the driveway, the team gave me the peace of mind that I was in the best hands. Very appreciative of their patience in taking the time to explain the repair process thoroughly. The service was not only warm and professional, but incredibly efficient -- my windshield was fixed faster than I expected. If I have any future repair needs (fingers crossed I don't!), Jerry will be the only person I trust to get the job done right. Highly, highly recommend! read more

Thank goodness I found CLASSIC AUTO REPAIR when I needed to get my beloved LEXUS LC500 fixed after it was hit. They were recommended to me by Lexus of Beverly Hills. As the car is a higher end "exotic" I was extremely apprehensive about getting the repairs done at the right place. As it turns out I was at the right place. Jerry, the owner, primarily does expert body work on Lexus vehicles, and he clearly loves what he does, and loves his business. This was clearly evident when I dropped my car off and he took me on a tour of the place, proudly sharing with me his very fancy paint compressor, and around the facility. Jerry repaired my car in a timely fashion, to where I can't tell there was ever any damage, he matched the very precise Lexus paint job perfectly. But that was only part of the reason why I recommend this business so enthusiastically - he ordered the damaged panels for me before even having money in hand from the other party's insurance, taking a chance on his part on me following through to do the work there. He not only communicated what was going on with my car every step of the way, but he also took me to the rental place and argued on my behalf with them for a car equal to the type/class of mine. Not only did Jerry help me get a better rental, and justified with the insurance company, he also is in the process of helping me get sorted with the diminished value claim I need to file. When I dropped off my rental to pick up my finished car one of his guys, Peter, picked me up at the rental place and drove me to the body shop. While on the way he told me that he'd been with Classic Auto Repair, and Jerry for 10 or 11 years, and the rest of his employees the same. That said a lot to me, not only did Jerry recruit guys that are into their job, but he treats them well, with respect, and Peter told me he really enjoys working there. After going to three other high end body shops, I'm SO lucky I found Jerry and Classic Auto Repair - it's truly a one-stop shop for all the stuff you have to deal with if your car was in an accident. read more

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I am updating my review of Classic Auto Repair and giving them 5 stars again because Jerry goes above and beyond for his clients. Someone hit my car while it was parked and damaged my bumper. I went back to Jerry and through my insurance. Turns out that my insurance wanted order used parts. Although I'm all for repurposing and creating less waste, Jerry had some safety concerns and did not recommend this for my particular model. He went to bat for me with my insurance and got them to agree to cover all new parts. I'm very thankful for his knowledge and service. Thank you! read more

Excellent service and excellent job repairing my car. Jerry and his team came recommended by my Lexus dealership and I'm very pleased with the customer service and quality of repair job they did. Highly recommend!! read more

My new Lexus was vandalized and I was worried about taking it to a random place to get fixed. I was referred to Jerry from Lexus of Beverly Hills and I'm thankful for that referral. Jerry goes above and beyond for his customers and he quickly put me at ease. He made the entire process easy and went to bat for me with my insurance. I am recommending him to as many people as I can. Thank you so much, Jerry! read more

if you're looking for quality work at a reasonable price, and looking for someone to keep their word on timing and communication with you, then you really should call Jerry at classic auto Repair. He iis so caring and takes a personal interest in your car needs as if it is his own. He made sure I was taken care of properly and I am so blessed to have had him work on my car after my accident. My car looks like brand new. They are amazing. A huge hug to Jerry and your team! Amy Gibson read more

If I could give ten stars I would. Jerry is great, and so is everyone else at Classic Auto Repair. They had my car looking better than when I drove it off the lot at the Lexus dealer. Just beautiful. Shining like a diamond! Charlie would have been grateful to Jerry and his staff for making, what could have been difficult, into something totally painless and pleasant! Thanks so much - Kim Bronson. read more

I recommend this body shop over any and all body shops. I was involved in a car accident and when my repairs were done my car looked immaculate! I am so grateful for the excellent job performed by the mechanics at this shop. read more

Jerry is the best! He came to my house right away, gave me an estimate and said he'd contact me when the parts were available, so I didn't have to be car-less. When the parts came, he said someone will come to pick my car up. It would take two days. He was right! My car was delivered back today and looking brand new. Thank you Jerry, and your team! I hope I never have to see you again haha! read more

I usually never leave reviews, but after my experience here at classic I believe they deserve these 5 stars. Best experience I've had with a body shop after having to deal with 3 different ones this past year. excellent service and left my car looking brand new! Thank you guys!! read more

Really great trustworthy guys and really great work from this body shop. Having your car be damaged can be very stressful, but Jerry is very responsive, transparent, and there to help through the entire process to the end. You'll be very glad to have these guys on your team. So happy to get my car back totally fixed up and in great shape again! read more

Jerry, Peter and the whole crew at Classic Auto Repair are Stellar!!! My 10 month old 2021 Lexus NX was rear ended. At a loss of who to trust with the repair of my car, I reached out to my dealership and Jim Falk Lexus of Beverly Hills quickly referred me to Jerry. I will forever be grateful for this introduction. Jerry immediately put me at ease and handled everything! My car was picked up the day after the accident and because of his knowledge and reputation in the industry my rental car was ready and waiting to be picked-up that same day as well! He explained next steps, work to be done and provided a time frame based off on how my insurance company works. My repair happened sooner than expected and my car looked as if it had just rolled off the showroom floor. I am so happy with the beautiful work Classic Auto Repair did. I highly recommend Classic Auto Repair and if I could give a 100 star rating I would. Call Jerry now! read more

My car was rear-ended and the damaged cause the car to be totaled. In the process, I met Jerry from Classic Auto. I can not express enough what a quality professional he is. He walked me through every step of the way and his insights and support were most reassuring and appreciated. I highly recommend this place. read more

My driver side door was totally smashed and Classic Auto Repair did a great job leaving it looking brand new. I loved the finished job on my car. I will definitely come back for any other body shop needs. read more

If I could give 10 out of 5 stars I would!! I was involved in an unfortunate accident where I was hit in the rear, and it has been a painful battle with my insurance trying to get my car repaired over being totaled. I was so lucky to have found Jerry through the Beverly Hills Lexus dealership - he has been incredible in advocating for me as a customer and doing what's in my best interest, and I cannot thank him enough for being so wonderful. He made what would have otherwise been a headache of a situation so much easier and much more pleasant. He's gone above and beyond in helping me deal with my insurance, and has been extremely honest with me about the options I had. I'm so happy to have found this place, and would highly recommend it to anyone and everyone. Thank you so much Jerry!:) read more

I highly recommend Jerry and his team. I was in need of a Lexus part (door) and body work done. Jerry was able to find it quickly and provide me with a quote for the body work instantly! The door to door service is a big time saver! Jerry and his team worked around my schedule to find a time to come and provide an at home estimate, and once we agreed, the car was picked up quickly and work started asap! Jerry communicated with me via text, providing me with timely updates, along with photos of where they were in the repair process. Jerry and team finished the job ahead of schedule and we were able to return our rental early, which saved us some money. Jerry was a pleasure to talk to and genuinely cared about providing the best service and customer service possible. Don't hesitate! Work with Jerry. I will again for sure if needed! Thanks, Jerry! read more

Great service, professional & fast repair! Jerry was also very communicative through the entire process of repairing a large dent in our Lexus. Great body work and paint - highly recommend this place for your auto body work read more

Jerry and his team took great care of my car. They kept me updated with repairs and dealt with insurance. Highly recommend Classic Auto Repair!! read more

I took my car to Lexus dealership. They recommended me to Classic Auto Repair. They are very a wonderful team. They're very responsible.

I am so impressed with the work done on my Mazda 6 - I bought it new in 2016 and picked it up after Jerry and the team replaced my drivers side door and fixed my rear bumper and it looks as beautiful as the day I drove it off the lot. Jerry has *excellent* communication skills and kept me updated throughout the entire repair process, calling me several times with updates, and made me feel very confident that my car was in great hands. The paint match is perfect and I could not be happier with the way my car came out. read more

Classic Auto Repair - Like new!! - Body Shops Near Me - Van Nuys, California

From the very beginning, my experience with Jerry and his entire team at classic auto repair was short of perfection. Jerry is not only an outstanding human, but kind, considerate, and patient. Not to mention that the work done on my car was executed perfectly. He brought forth everything that he said he was going to do and made it a reality. Jerry and his entire team are extremely reliable and honest. Something that is rare to find in the automotive industry. read more

Jerry and Peter are very professional and very responsive!! Jim Falk Lexus recommend Jerry's shop to me after my 2022 Lexus got hit by someone. Jerry took care all the headaches for me. He helped me dealing with the insurance company and picked up my car from my place and also set up the rental car for me. He is very patient to answer all my questions. Very easy to reach. When I received my car it looked just like the new one that I purchased and they even washed my car. The receipt for the parts was also provided. I would highly recommend Jerry's shop and he is the guy you can trust!! read more

Loved the work done to my car. Fixed it beautifully after an accident I had. Can't tell anything ever happened. Jerry is amazing and kept me updated every step of the way and kept no question unanswered. Thank you for everything. Greatly recommend. read more

Such great service. Jerry kept me updated throughout the process of getting my car fixed. I was in a rear ended accident and Jerry was very helpful and got my car fixed within 2 weeks. Other shops were saying at least 4 weeks!! Jerry sent a guy out to tow my car within 20 minutes of our phone call. read more

I could not recommend this place more!! They saved me when I had to last minute get a repair on the door of my 2020 Lexus NX. Showed up to my house an hour after I was quoted to pick up the vehicle, and worked around my schedule to find a time that they could come return the vehicle to me when it was done only a couple of days later. Amazing customer service and all for a very reasonable price. Thank you so much!! I will return if I never need any more body work done to my Lexus! read more

So after being rear-ended, I decided to look around for an auto body place. Look around for ones near Encino and saw the good reviews Classic Auto Repair had. I called them up and spoke with the owner Jerry. I asked if I could pop by to get a quote and said they were available to help. I arrived within 10 minutes and immediately was helped by Jerry. He took a look at the damage and gave me a very reasonable quote. I also had some other scratches and dings I wanted to take care of at the same time and asked for another quote for those as well. He bundled the work and gave me a very fair quote and time frame of 3 days. I happily accepted. Dropped off my car Monday morning. Tuesday afternoon I got a call from Jerry regarding an issue with my rear bumper. A previous auto body used some weird putty to fix a prior dent and their paint did not dry correctly. They had to redo the bumper and delayed it one more day. It's the small things like calling me and giving me a heads up that makes this place great to work with. They also didn't nickel and dime me for the redo of the rear bumper. Anyways, I got my car the next morning without any issue. They did a great job, took care of all the scratches and some other ones I forgot to mention. The are officially my go to auto body place. I will be more than happy to send them any referrals. Thank you Jerry for the great auto body work!!! read more

The customer service and workmanship has been extremely great! Jerry made the process as smooth as possible and kept me updated timely. The resulting repair work has been immaculate. They have definitely gone above and beyond. They are very knowledgeable. I am a customer for life! read more

Great place and very professional staff!! I would recommend This place to all. The owner is very nice and was clear and explained everything. The timing was very accurate and the oro e was right read more

Lexus; model RX brand-new dark grey... Simply the best service in town, I had a large ugly dent in my door (damage was caused the shopping center (yet I don't know who did it) I've tried many places, and every where I checked they asked for a lot more than these guys did it, the work was done super fast. It looks brand-new and yes yes yes I would recommend this place to anyone, try this place and you will be very satisfied, wonderful job thank you guys. All of them welcomed us with smile and the next day we were able to pick up our car. More power to you guys thank you for helping our community. read more

Jerry did a great job kept me informed on progress Car looks great! Price as very reasonable. read more