Beware- something is not right here. I went in looking at a used Cadillac they had listed for sale…read more I am a single mature female. My life circumstances has required me to cut my life's expenses. I arrived at the dealership and I thought it was odd that they wanted to look at my trade first before I even looked at the vehicle I was there to see. The sales manager came out, introduced himself (wish I could remember his name) took my keys, went and inspected my vehicle, came back without a word and dropped my keys back on the salesman desk I was sitting at. The salesman provided me with a CarFax report and stated their service center had inspected and serviced the vehicle. The salesman then said he would pull the vehicle I was looking at up to the front of the building. I could see him going back and forth, just wandering, first saying he couldn't find the keys, then he comes over and said it was out of gas and he needed to go put gas in it. When he comes back , he's at the front counter, back turned, talking to someone at the front desk. I had an uncomfortable feeling. He finally returned and said, ok I have it pulled up out front. I get into the vehicles drivers seat. I turn the vehicle on. EVERY Dash-light and warning sign is on. Brake, transmission, sensors , abs, steering. I say , all the lights are on and they're staying on. The car, sputters, brakes soft, steering is difficult. We take the car for a test drive, get back to the dealership. I start testing the A/C Not working! We get out, he tells me, his service department will take care of the issues. He Is not interested in showing me the vehicle, doesn't open hood, backseat or show me any of the features. Opens up the back lift gate to show me it has weather tech mats . I look, every wheel is chewed up and cracked. He comments something to the effect that they gave me compensation towards my trade for the condition of the wheels or something to that nature.
We walk back in and sit down back at the salesman's desk. He pulls out the appraisal of my car ( from the sales manager). Indicates that it's from the Kelly Blue Book values. My car is a BMW 7 years NEWER than the Cadillac I was looking at, 50.000.00 LESS miles in great condition (NO DASH or WARNING lights on. Their offer was $4500 more than their HOOPTY !
Keeping in mind they were saying it's based on Kelly Blue Book value. I have provided the same day Kelly Blue Book instant offer from the same day! $ 2575.00 higher . Basically robbery, of my car and double dipping .
I went to a Cadillac dealership expecting an experience that would warrant a reputable dealership, I instead got the POT-LOT experience. I wouldn't buy a lawnmower here.
