This is a hit or miss. The attendants there are so miserable acting and unfriendly, which is why I…read morehave been in 2 years. The machines are nice and the prices aren't bad. However only some of them take credit cards so be prepared with cash. The machines I used need to have the soap dispensers cleaned from black grime. Seems as if they have gotten a little lazy on the upkeep over the past few years. Clothes are cleaned well though. Also .25 for 6 minutes in the dryer...

Brought my clothes here and they were "lost" /stolen. Horrible customer service. Kept giving me the…read morerun around and claiming dry cleaning delivered them to the wrong place and that I would get a call back. Never did. Do no use this place. In addition, the receptionist is very rude.

This is a great dry cleaning business in town and the only one I've used for years now. I've never…read morehad any issues with my clothes and they also do really great tailoring. Can't recommend them enough.

Have been using Society for over 10 years, mostly just for shirts. Have done the occasional…read moretailoring with them also. I've always been very happy with the service. I appreciated they knew who I was when I came to pick up shirts. Don't use them as much now since mostly working at home, but still are my go-to cleaners.

A few years ago, I had a bad experience with Next, which is now YB. I always want to support the…read morebusinesses in town, so decided to give them another try. Bad decision. I brought a comforter in to be washed. I asked what the cost would be as I didn't want to end up paying more than what I've paid at other places, but the clerk said he had to check with his boss and they would call me before proceeding. Never got a call. Over a week later, I stopped in to ask if they were able to let me know the cost, so I could proceed with getting it cleaned I was told that It had been already been washed, but I was never called to be advised of charge. The manager was there and he took 10% off my bill, which was good customer service. When I got home & took it out of the bag, it looked like whoever packed it just shoved it in, without folding or rolling and it was beyond wrinkled. Looked awful! How do you iron a huge, thick comforter. I called the owner/manager. He told me to bring it back and they would take care of it and call me when it was done in a few days. Over a week later, I called and was told they would call me when it was ready. No call again. It's now getting cold and I want and need my winter comforter. I stopped in again, explained what was going on to the very nice gentleman behind the counter and he said I would get a call from the owner/manager. At that point I explained told him that is a phone call that never comes. I asked him to please tell the owner/manager that I wanted my item back immediately, with or without wrinkles. There was no reason for them to have it almost 3 weeks! That night, it was left on my steps. Although it looks like some of the winkles came out, it was still wrinkled, so I'll buy a hand steamer and take care of it. How this place stays in business is beyond me. The only 5 star interview must've been written by a family member...

Work was good and all was well until the owner called me a "spoiled J-W" for using the service for…read moremy linens. If you have a problem with ethnic slurs avail yourself of a different business down the street that is cheaper with excellent service and a sincere smile. No way to win over customers for the long or short term. If this was supposed to be funny the owner missed by a mile. I am no longer a customer and suggest the owner reflect on her obvious distaste of my religion in a city that doesn't put up with "anti anything."

Great dry cleaner that also does tailoring they always have everything done when promised in my…read moreexperience. The service is very friendly and helpful and what they charge is reasonable. It's definitely a great place to get what you need done

Perfect. Clothes Fast service @ reasonable price. Ty. Lor. I'm gonna need you guys soon please &…read moreTY!!! Great job

I've been coming here for three years, a loyal customer without issue. I have given a lot of…read morebusiness between cleaning and tailoring and was happy with the relationship I had established with them. I felt like a "regular." I provided them a dress shirt, brand new out of the pristine packaging from Nordstrom. No stains. I just needed the creases out. I went to pick it up, and unfortunately still full of creases. No problem, it happens. I ask them to redo it as it can't be worn like that. I go to pick it up again, and now it's covered in stains. These stains were not there when I handed it to them, or when they gave it back to me the first time. No idea where they came from, but I noticed it right away - dark brown and throughout the entirety of the shirt. I pointed it out, and they took it back while I waited. They reluctantly fixed it. Regardless, I'm not sure why I gave them a clean shirt to be pressed and then it came back with stains. The woman then told me to find another dry cleaner if I wasn't happy and that it wasn't going to be perfect (unprompted as I was leaving). Im not expecting perfect, but I do expect to be handed a shirt without stains, especially when it was given to them without. I found this to be hurtful and rude. As a loyal customer, I would have continued coming back and assumed it as a one off. The fact they were so dismissive and not taking ownership was incredibly disappointing.

Customer service is great, price is fair and husband atop complaining his shirt feels shrunk. I use…read moreto go to dry cleaner in Springfield but I notice they would dry clean my husband shirt instead of laundry. Plus, they were getting very pricey.

Dry cleaner located in the Shop Rite plaza (past shop rite)…read more Prices are fairly reasonable, in line with local competitors. Takes credit card over $10. Haven't had any issues with clothes so far. The only complain is that the shop rite parking lot is always a mess (many many seniors walking and driving slow and disorganized). And you have to pass all that since the dry cleaner is right at the end. On the bright side, there are 2 assigned parking spots.

Sue and her husband (don't know his name) are very nice, super prompt, reliable, and always willing…read moreto do whatever you need. I have been a customer for many years and have never had a problem. They always do great work and the prices are commensurate with what you expect.

I love this local cleaner! I'm not the one to write reviews…read morebut I am new to the neighborhood and finding this store has been the best thing that could happen to our family. Yellowbear allows me choose my own prices (whoat!), and their Wash & Fold service for my husband's dress shirts saves me a ton of time! I signed up on their website and they picked up the clothes next day (whoat indeed :))

My wife and I having been using this cleaners for the last four years since we moved to Cranford…read more All of our clothes have been returned cleaned and in a timely fashion. The owners have always been extremely friendly and the cloths always come back clean. I would highly recommend Yellow Bear to other Westfield, Garwood & Cranford residents keep up the good work!

Been a year using their services. No complaints and great so far!…read moreEasy to schedule and very reliable

I have done my dry cleaning with the Tavit's for three years and they consistently raise the bar…read morefor excellent spot cleaning and attention to detail with immaculate pressing skills! Thank you for keeping me looking good!