Dr. Brian Hayes and his staff are excellent optometrists. Very caring, friendly and willing to go…read morethe extra step to make you feel that you are special. My wife who was in a wheelchair due to surgery had to come in to their office for a follow-up after cataract surgery. They took great care of her and Dr. Hayes even helped me get her out the office through the back doors which were closer to our car. I highly recommend Dr. Hayes for any optometry visits in Saline!

Excellent optometry cate, lacking in customer service…read more I saw Dr. Johnson-Carder, who is amazing. Her technician Vanessa is also a rockstar. Dr. Carder is an expert in how neurological conditions affect optometry. She did 2 days worth of testing on me to make sure she could recommend an accurate prescription. After seeing her, that's where things fell apart. I was recommended neurolens, and I asked about getting a tint or transitions. They said they would call the manufacturer and let me know, so i left without ordering the lens. Now the headache started. Me calling them. Waiting on hold. Realizing the person I need is at a different location. (They have locations in Saline and Chelsea.) Calling the other location. Waiting on hold. Leaving a message. Repeat. Repeat. Finally get a call back, and we cement my neurolense with transactions xtractive. But for some reason they can't order them that day? Don't worry, we will call you on Wed. Nope. And now I repeat the process. Anyway, I decided to go pick up my glasses without ordering the new prescription from them. That wasn't easy either (even though i called in advance), and the receptionist made me wait while she checked our other people instead of just handing me my glasses back.

I'm so glad I came here! This was the best experience. I felt very comfortable with my doctor-- she…read morereally seemed to know what she was doing, especially in contrast to my last 4 or 5 eye exams. Everyone else was very nice and helpful.

My experience with the staff at RX Optical here has been really really stellar. I had to find a new…read moreprovider from my previous (Village Eye Center in Costco) because of insurance changes. I ordered contacts here as well as had an insurance snafu, which the ladies at the front desk helped solve. Also, they just seem like they like work and it's a fun environment. Team culture real translates to what a customer experiences. I have my first eye exam with Dr. Baltierra is in a few short weeks and I expect if it's anything like my experience with the staff so far, it should be good!

I usually dread my routine annual eye exam, but upon finding Dr. Takahashi's office, this was one…read moreof the better experiences. Dr. Takahashi was very thorough, and also explained every process she was doing and what the test is looking for, etc. She also is very personable and spunky. She offers the retinal scan for $30 (it's elective), so you dont have to do the dilation drops that make your vision blurred for a few hours, so that was nice. This is a world of difference compared to the Pearl Vision up the road, and even compared to other private practices I've used in the past. I definitely recommend coming here for a much more thorough eye exam, and more personal and professional care. TIP: The location is actually tucked away on a side street behind the Panera. Also, although her suite is technically in the 955 building, it's better to drive past the first parking lot for #955 towards the next building, and then turn in to the parking lot, as her suite is on the other side of 955.

This place is the best. I have no health insurance, and was reluctant to seek treatment for an eye…read moreinjury. The Dr. worked with me, trying to accommodate my needs with regard to meds that I could afford. She made calls to a specialist to consult on my behalf, as well. She is very caring and personable, as are the staff . Needless to say, her care plan was flawless and I healed rapidly. I highly recommend this practice for all optical needs. I will return for bifocals.

Our eyes have more trouble focusing as we age. It was time for me to get some "computer glasses,"…read morealso called "intermediates," because they aid short-range vision. (NOT for driving.) I have astigmatism in one of my eyes, so I can't just grab some "cheaters." I like my new, special-use glasses. They make it possible to keep working when my eyes start to tire, or in low-light situations, when it is harder for my eyes to focus. They are essential when trying to read a tiny font on a computer monitor. Dr. Curcione knew just how to tweak my regular eyeglass prescription to give me the "Ahhh..." effect as I slip these on.

10 years ago (2015) Dr. Currcione realized she made a BIG medical error by overlooking my gradual…read moreincrease in eye pressure in both eyes even though I saw her regularly each year. The worst was my right eye which was 35 eye pressure and optic nerve damage. The left also had glaucoma. She referred me to Dr. Gago, specialist, and with two kinds of drops and laser treatments brought by eye pressure down to 20 and below. However, the damage was done. My eyes have been stable but I am afraid to have the necessary surgery which I can no longer put off. Hopefully she has learned from her mistakes as a Doctor but I would think twice about getting her as your doctor.

Dr. Reeves gave me the most thorough, precise, and brilliant eye exam I have ever received. I had…read morenever had retinal imaging and assessment before. Very careful and clear in his guidance. His passion about the subject, and his ability to teach, made this a very valuable experience. Fair price, too. The eye exam deserves 6 stars. A few days later when I returned to have lenses put in my old frames, the woman in the glasses section was bossy and brash. Exam= great. Glasses clerk=you take your chances.

They employ racists & it's impossible to get in contact with anyone when it comes to customer…read morecomplaints. The blonde woman with a bob at the front desk was rude, belittling & condescending. I showed up on time for my appointment and was made to wait 20 minutes with no update on wait time, or even the disclaimer the doctors were running behind. When I complained, the blonde woman got increasingly more rude and kept saying that "there's only 2 doctors and if someone needs more care your appointment gets pushed back." I didn't even make it to see the doctor, the woman was so rude I just cancelled my appointment. When asked why she was so rude, she called me "loud." I am a Black woman, I was not yelling, raising my voice or getting upset. I was simply trying to understand why I waited 20 minutes with no update. I would not suggest going here, especially if you're of color. They clearly overbooked their appointments and will take no accountability for wasting your time or stereotyping you.

Simi was very varying knowledgeable kind and was able to communicate with clarity and she made our…read morevisit a bliss. First time at this location in the state of Michigan and can honestly say that this has been one of the best visits at Len's Crafters ever! The selection is grand and the availability also. I had a great visit with my optometrist too she is very friendly and easy to communicate and ask questions. I felt right at home and was comfortable with the process. I didn't have to wait long it was easy breezy and a pleasure to be a part of this team as a customer. Will definitely be back for co tact's as they do give you a 90day. Thank you Simi you are a great accent to this store.

I believe I've dealt with Kristin a few times now and she is always so helpful and sweet and always…read moregoes above and beyond to make her customers happy! She's awesome and really makes the experience something special.

This place is amazing! We were visiting from out of town and our son needed more disposable…read morecontacts. They were so helpful and worked with us to solve our problem! They also have great deals going on for prescription lenses and contacts! Definitely worth stopping in!

My mom needed an eye exam so she could replace her broken glasses, and every place I checked had…read moreappointments booked out for months. I finally came across this LensCrafters location and was surprised to see they had multiple same‑day appointments available. We showed up and the service was immediate. The staff were friendly, patient, and made the whole process smooth. The doctor was excellent, very attentive, explained everything clearly, and my mom genuinely felt heard and cared for. I paid out of pocket for the eye exam, which was $69, and I thought that was very reasonable for the quality of service. We didn't end up buying frames here because my mom had already fallen in love with a pair she saw somewhere else, but LensCrafters did have a good selection to choose from. Overall, fast service, great staff, and a really positive experience. Would definitely come back if we need another exam in the future.