I didn't think I needed glasses and was reluctant to go here. I was wrong and I did need glasses…read more This place is really 5 stars. The doctor is patient and kind and the staff is out of this world. I can't believe this place is located inside a Walmart!

This used to be the best Walmart optical center ever. Doctors were good . This is not the case any…read morelonger. Unsure about the doctor, but the staff is totally unprofessional. I called twice to see if I could get an appointment or at least to get a spare pair of contacts until I could get an appointment due to being closed with Covid. Was told twice they would have to call my doctor. Don't know why they didn't call the doctor the first time, but the woman on the phone seemed very unconcerned. Will never go there again

I was in the St. Joseph's Hospital in St. Charles without my glasses. Lewis and Clark Gardens…read moreRehabilitation Center had appropriated them (but that's another review). I checked everywhere I had been to make sure that it was L&C that had stolen them. Yep. They had been sucked down the Black Hole of Allen's (the worst nurse at L&C IMHO) ego. I phoned Walmart in O'Fallon where I had originally purchased the glasses (approx. $280) but they would be unable to replace the glasses for a week! I phoned a local optician but that shop told me that it would be two weeks! I was desperate! That night I talked with my ex-wife who lives in a small town in Alabama (yes, Mary and Henry. You can still be friends with your ex). She had just gotten new glasses at her local LensCrafters. The glasses cost her about $250 and were ready in less than an hour! I know. Sounds like a LensCrafters Commercial. Quite honestly I was skeptical. I found a LensCrafters close to St. Joseph Hospital in St. Charles on the internet and phoned them. I explained my problem: I was in the hospital and L&C Rehabilitation (Allen) had eaten my glasses. I would have to order the frames unseen and hope that the Walmart Eye Center in O'Fallon would release my prescription. Then there was the problem of delivery. I have no local relatives and just recently moved here from Alabama so have few friends. The manager of this LensCrafters said there would be no problems and he was as good as his word. The new glasses cost just over $300. He personally delivered my glasses to me in my hospital room before 5:00 the same afternoon. Thank you, LensCrafters for being a standup company. I don't trust reviews like this one. Those who know me will know that it is true and absolutely accurate. For everyone else, I urge you to try this eyestore.

If I can give a no star, I would. Bought several glasses over the year but this will be my last…read moretime. My lenses rose coating was flaking around the lens. I went to the store the first time, not cover since no lens protection. Report to corporate and they said to go back to store. The rest of employees were very nice and she saw the flaking. She said manager will call you. He did not instead she called back and I said I wanted to speak to the manager. Almost 2 months later still not heard from him. I went to Costco and Target optical (own by same company) for 2nd and 3rd opinion and all said they would redo the lenses. The they later said there is a 90 days warranty. I have my lenses adjusted many times by only them and they never reported to me. I then contact BBB, the manger wrote I stepped on my glasses. Never have and on top of that why the flaking of the rose coating. I only asked for a replacement of the lenses not refund. No more coming here. Also BBB has multiple F rating for Lenscrafters at this location

A hidden gem! Right next to McAllister's Deli and yet I never noticed it. I had been going to…read moreClarkson Eyecare for several years, but was never completely satisfied. My prescriptions varied by the doctor and the day. Once I hit THAT AGE and needed bifocals, it was worse. So I found Overland on Yelp and realized I had driven by it a zillion times without even realizing it. The staff are very friendly and prompt. They usemore advanced equipment than the other place, too. Dr. Lueckenhoff is great. He was very helpful in understanding what I was unhappy with in my last set of contacts and is currently working with me to find the right contact lenses for me. Meanwhile, I have a new pair of glasses that are very nice and prescription-perfect. I would have no qualms recommending anyone to go here (except my ex. He can find his own place!) August 2018: I just took my 80+ yr-old father in for an eye exam and glasses. He was way overdue. The team did a great job attending to his needs, helping him find glasses similar to his current pair, and working with his insurance. He didn't think he needed new glasses until the doctor showed him the before and after of his prescription!

My appointment with Overload Optical was wonderful. Dr. Lueckenhoff and Julie were so helpful in…read morethe information they gave me. I will be recommending your business to all of my family and friends.

The office staff was stellar, though I found Dr. Hegyi to be a bit brisk. I was a walk-in today, so…read moreI was grateful that I could be accommodated quickly. I was a first timer to this location today, and I would not visit again, unfortunately. The front area looks like it has been renovated or updated fairly recently, but the building is old. The exam rooms are showing their age, and are not well insulated for sound, making them not as private as I'd prefer. The form I was asked read and sign, pre-appointment, could've been straight out of a comic strip... It was a copy of a copy of a copy, it appeared. Black and white, double-sided, and really streaky vertically. Almost impossible to read a line of it, especially given that I was there because I misplaced my last pair of readers a couple of hours before I walked in. So I asked the receptionist about the content, and the purple highlighted sections where I was to sign or initial, assuming it was typical pre-exam patient release form legalese. (It was.) BTW, I went in for a preventative annual eye exam, and as I only wear readers, I'm unable to speak to the experience of purchasing glasses there. Overall, a meh on the exam.

Spent a long time picking out my frames. They were marked and measured. Then when I came back to…read morepay for them they couldn't find them. After 2 days I got a phone call saying they found my frames. They had not. They pulled a similar pair off the shelf and tried pass them off as my frames. It was an absolute lie. This entire process was an absolute fiasco. And this will be my last visit to Clarkson Eye Care.

Very friendly staff! Dr Dowling was the best explained everything that he was going to do in the…read moreexam and very friendly and outgoing. Will be going back there in the near future.

This Eye Care store is beyond exceptional in every way! From the time you enter to a kind greeting…read moreand then on to Dr Dowling to picking out your glasses it's great! Plus the finished product is of course picture perfect. I haven't had new glasses in 6 years too! Love Love Love Keeton Vision Care.

Dr. Schwamb's customer service was great! He seems to genuinely care about the health of his…read morepatients eye care, and was straightforward with his advice. The main reason for the lower rating is simply because of the customer service provided by one of the members from the from desk staff. There were slight indiscriminate indiscretions noted from interacting with her that left me feeling an overwhelming sense of feeling like I received inferior service. The young lady ignored me twice as I stood directly in front of her asking simple questions to assess how I needed to move forward with potentially purchasing frames, in which prompted another worker to ask if I received an answer from her. Overall, I had an appointment, received an eye examination , and purchased a nice pair of frames. But, I will not utilize this office moving forward for my family's or my own appointments.

Dr Schwamb did a good job. However the billing and insurance processing by Clarkson is terrible…read more Because they processed it using the wrong insurance I overpaid by $303.94. I called the store an hour or two after I Ieft, they said they needed to get some approval before they could fix the matter. They eventually submitted it to the correct insurance, but their new invoice does not show the amount I already paid and they're asking me to pay $238.27 more. I've had numerous texts and calls trying to get this straightened out over the last 3 months. It's still unresolved. Because of their incompetence in handling the insurance and billing, I will go elsewhere for my eyecare in the future

I'm not one to write reviews too often, but Linda at Regional Eyecare in Cottleville is just…read moreawesome. She helped me pick out frames, provided her honest opinions, and priced the various eyeglass/sunglass combinations I kept coming up with. She's so great, I ended up going back two months later and ordering 2 more pair! Dr. Younger was also great and I will continue going back to her. Linda is the main reason I will keep going back, though.

Had an eye Emergency and they were able to take me quickly and help me. They were all very friendly…read moreand professional. Liked very much

Really sad to see this guy close. He was really fast, reasonable, and did a great jobread more

Have used Spectrum for repairing clip-on sunglasses when they were no longer available. Repairs…read morehave been exceptional and ready when promised. The repairs only cost about 25% more than the new prices years ago. I feel fortunate to have this option and be able to continue using my sunglasses.

I have had experience with various Optical centers in various cities and states. The Costco Center…read morein St. Peters is by far the best,and l have been 83 years on this earth. No, l was not born wearing glasses but have required some visual aide for 40+ years. I have only lived in this area 5 years but for as long as l am here, l will remain a customer of this Eye Center and l surely hope the staff they currently have will remain as well. Thank you for all you have done and continue to do. You all deserve a raise! God Bless You, Judith Allen

Excellent service, and reasonable prices! I highly recommend them, and Smith vision care for the…read moreeye exam

I don't normally write reviews but felt the need to share my horrible experience for others to…read moreconsider. Overall the service for my exam was fine but when it came down to buying glasses the sales tactics were obvious and horrible. When I started to question the costs I was given diff excuses trying to justify why my glasses were sooo expensive, even when having vision insurance. They told me that buying the same glasses with my insurance would cost me more based on the funny math used for the lens and bundling pricing. Highly recommend taking your prescription to another company or online to save you a lot of money! Sad!

office has unethical billing methods: was charged a…read morefraudulent insurance co-pay: insurance knew NOTHING about fraudulent claim!