Poor customer service. I had an appointment scheduled for 45 days and despite self quarantine and…read morehaving to arrange a driver to spend 4-5 hours to allow me to make the appointment; they cancelled 3 days before. When i contacted them to inquire if another doctor could take the appointment vice cancelling they never contacted me back. Their option was an appointment 15 days later. Avoid

Great professional staff, always friendly and seem to be well educated. What a great experience…read more I feel like we left with a better understanding regarding eye care and didn't feel like I was being pushed to buy anything unneeded and unnecessary. We won't go anywhere else ever again!

The office is clean, modern and full of frames at all price points. The staff is more than friendly…read moreand efficient. The visit and checkout were also quick. The optometrist explained everything easily and his demeanor was friendly and competent. He answered all of my questions and didn't rush me at all. I'll definitely return to this location for my eyecare needs.

I am a diabetic. After receiving a letter in the mail stating that my insurance covered a diabetic…read moreeye exam at no charge to me, I looked up who was a provider and found you guys. I made to appointment through your website and included all of my information as well as the insurance info. When I got to the office they made a copy of my insurance card and driver's license. While being pre-test ed I told the optician that I wore contacts and wore a contact in one eye and only wanted what the insurance covered. She told me that the contact lens fit was only $29.00 so I agreed to have the contact lens eye exam. While in the pre-test room she told me that she was going to take pictures of my eye and it was $19.00 and insurance wasn't going to cover. So I thought my bill was going to be $48.00 . The exam was great the Dr dilated my eyes and put a new contact in my eye and scolded me for wearing my contacts too long a sleeping in them and he told me my glasses rx didn't change much. When the Dr returned me to the optician she asked if I was going to get new glases, my response was "what does the insurance cover?" She said a discount, I opted not to get new glasses and to wait on ordering contact lenses. She then told me my total was $130.00 , I had to pay with my debit card and run home (15 miles) to retrieve another form of payment. Upon looking at my bill in the insurance section there is "eyemed ". I have coventry.. also there is a $5.00 co-pay.