Three words for this business. Negligent. Inconsiderate. Scammers. I ordered contacts on 2/2. Paid…read morealmost $300. It's now 3/17 and I have yet to receive them. I have talked to 3 people at the Collinsville location, including their negligent manager, and I am told they are on back order and they can't do anything. I said I wanted to cancel them and receive a refund and the manager said no. I have had a business for 17 years and never would I tell a client they cannot cancel and receive a refund for a product they haven't even received! They also cannot provide a date when the contacts will arrive! The next step is to go higher up in their food chain to corporate, but I am not confident they will be much better if this is what they are hiring at their stores. I was told by 2 people that the District manager would contact me and that was 2 weeks ago and I have yet to receive a call. Run quickly away from this place until you want to get ripped off.

Excellent service. The Docter was super and I didn't need a loan to afford glasses. Highly…read morerecommend.

While the care is decent enough, the time I have wasted in this office is u real...due to doctor…read morerunning behind. They need to show some respect for their patients' time and stay closer to schedule. We have jobs and families to attend to. I Demi weren't chose an 8:20 appointment, only to wait close to an hour to be seen - how does one run so far behind so early in the morning?

Care quality is terrible! Staff is horrible! Do not go here if you are handicapped!! They treat…read moreyou like you are less than a human.

Would not give them any stars if it was a choice. So many complaints. Ordered contact lenses and…read morewas told the prescription may need to be tweaked, which it did. I talked to a rep about needing my lens tweaked in the beginning and he assumed it was for eye glasses and made an appointment to see the frame specialist. Wasted my time and gas because I needed to see the doctor about the prescription change. Went back again and was refitted for my left lens. After months of waiting and several phone calls, the new lens came in. Problem...it was the same prescription that I received the first time. (Are you f#&&#* kidding me.) I am still waiting on my new lens 8 months later. I had to use my old lenses (which were 8 years old and full of deposits) to take a glaucoma test because the rep forgot to put my new lenses in solution before the test. Another tech tried to get pressures on my eyes with a puff machine and gave up after around 15 to 20 minutes. Asked for help and discovered the machine will not work with someone wearing gas perm lenses. (What the Hell!) The worse part was Dr. Tom made me assume I was losing my vision to glaucoma and it was too late to treat. Even retired early because of this news. Needless to say...I went to a specialist in St. Louis and am being treated for mild to moderate glaucoma and my specialist said we are stopping this disease in its tracks. That place is a nightmare. Run for your life. Well I called about my lens after writing this review and was told that it was in. Went to pick it up and was told that it had to be cleaned and conditioned first and the lab person just went to lunch. This was at 2:45pm. Another trip... wasted my time and gas. So unreal. Incompetence at its finest.

I cannot tell you enough how much I do not recommend Unger Eye Care…read more - takes days to get ahold of them - impossible to get pricing info on contacts, was belittled when I attempted - they told me one prescription and wrote a different one in my file initially - eye doc had to catch it/correct it - another staff member was sitting in my eye exam dictating and talking to someone else the entire time - they initially messed up my billing, & I had to correct it, delaying my order several days - took days to get ahold of someone to make a contacts order - once order was made, waited weeks to find out it actually was not made, I was charged but no order made - found out by having to call and text them over several days b/c no response - when they read the wrong mailing address for my contacts to be mailed to and were corrected they said "it's fine" - I just came out from the freezing cold - from getting my YEAR supply of contacts, HUNDREDS of dollars of supply that was mailed to the wrong address (the same address they read aloud) I can confidently say I worked harder to get my contacts than anyone at this business. I do not recommend them & will not be back. As someone who values customer reviews, I hope this saves someone else the unbelievable trouble & disorganization I went through.

We did a same-day rental with them. The staff were polite and explained everything clearly. The 12…read morefoot moving truck was in good shape and didn't have any maintenance issues. Most importantly, there was no funny business or "hidden fees." The 79c per mile does add up - we drove 76 miles and our final bill was about $80. But this rate is comparable to any moving truck rental. We topped off our gas, and they did not add an additional fueling fee. Would use again if we need to move large items.

Great service. I rented the pickup truck to go get my bed frame, mattress, box spring. The truck…read morewas very neat. Not a single problem all through. Great customer service too.

Love this place. Beautiful. Full of native planting options as well as traditional selections of…read moreplants. Wonderfully helpful staff. Fairly priced. So happy to have on this side of the river!

HUGE assortment of healthy, beautiful plants. We visited on a very busy Saturday: very crowded…read more with carts bumping everywhere. A great collection of both indoor and garden plants. It's very hot and sunny here in Metro East, Illinois, so selecting the right plants is critical.

I had my birthday party here and it was a great time. It was very easy to call and reserve my lanes…read moreand they were accommodating and let me bring some decor and cupcakes. The drinks are very cheap which is great. You could order imos and eat it at your lane. Camelot is family owned and a no frills bowling alley but I love that and I hope it stays around forever.

the old lady that seemed to be the manager is a horrible person. my father in law tripped and fell…read moreon their front curb. we asked her for ice and an incident report just to cover all our bases. not only did she have zero empathy for him, she insulted him for "not watching his step". when confronted, she doubled down saying that he should have been more careful. one of the teenagers working there was also harassing my sister for sitting in the parking lot accusing her of looking through peoples cars. these people have absolutely no sympathy or basic human decency.

First time here staff were great and the place is really cute and clean. I came in with new…read moreinsurance so didn't know what to expect really..... I got an eye exam and had to pay a 109 co pay, I have paid less out of pocket with Walmart for the vison test and a pair of glasses. Also I wish I knew their glasses were all name brand. They have a cute selection but your looking at 300$ for just one pair. I would deff go somewhere else next just because the price situation. Still a nice place.

Very disappointed , after paying 700 dollars for glasses and 3 trips to the store my lenses do not…read moretint. Was told there is nothing they could do. Alot of money for a product that does not perform as I was told.

Best sales and service in the stl metro!!! Art and his staff are 5 stars all the way every day!read more

We signed our 5 year old son up to take drum lessons and we made it clear that he was 5 on the…read morephone. We arrived for our lesson, and the instructor took one look at our son and said, "I don't teach kids that young." So disappointed in Swing City.