According to their mission statement "you will find eye care professionals who genuinely care about…read moreyour health and are dedicated to providing exceptional personal service to everyone who walks through our door." This statement is a total lie! I'm not sure how they can claim that they genuinely care about your health when they tell you they are going to research info about contacts for you but never calls you back. He even acknowledged that he "ghosted" me when I stopped in their office to find out what was going on. Once again, he said he was going to call a company for more information and get back with me the next week. That was back in September and I haven't heard from his office since then. They are not worth me wasting my time with an office who clearly does NOT care about their patients! Glenda B

First time visit with Dr Murphy. He was thorough and detailed in helping me understand some issues…read moreI am having. Both he and his staff were very friendly and welcoming. Glad to have him as my new eye doctor. Would recommend him.

they run you through like cattle going to market. doctor was rude and had no patience in answering…read moretwo simple questions. I will NEVER go back!!!

I just want to say most of the other staff at various locations where really professional...but I…read morethink Dr. Urwin is a complete failure as a doctor and I surgeon!! All he cared about during my surgery was shooting the breeze with the other staff or nurses!! I really think he messed my cataract surgery up because of his lack of personal attention to me when I was under the knife on my eyes!! I know see floating spots in both my eyes ..and also can see well when I look into the lights...like porch lights for example!! Also they are still hounding me for more money for the procedures...even with insurance I already paid over $700.00 cash for this simple surgery...that I think should be no more than $300 total...plus this doctor needs to retire and live his life...or get his license revoked period...cause all he talked about was having guests and BBQ...or fishing...

I had a small emergency with an eye inflammation and my regular optometrist was not available but I…read morewas able to see Dr Crago right away. She was very thorough and gave me a prescription to take care of the problem and discount coupons for additional eye care supplies. Very pleasant and professional. The staff there is great too! Two thumbs up for Family Eye Care of OFallon!!

Family Eye Care of O'Fallon help us through a mini eye emergency, while we were 6 hours from home…read more Angie was so helpful and the entire team made you feel at home even though we were far away. Their kindness was beyond measure. Thank you!

I have been a patient of Performance Eyecare-Swansea, for just a few years-but I'm always glad to…read morego back every year because the staff is friendly and knowledgeable. They are very helpful. I visit with Dr. Cuff once a year and he is very professional and amicable. He has helped me with my vision health. I can see better now - and have good eye health than in years before.

Everyone here is great and very professional. Thanks to them I no longer dread a visit to my eye…read moredoctor! Highly recommend!

This office was ran so much better that the Alton, IL location. I left Alton mad, after a lousy…read moreexperience and was able to be seen at the Ofallon, IL location the same day. The atmosphere was pleasant. The associate who greeted us was pleasant. The manager got us in right away after realizing that we had come from the other location with a bad experience Very professional. Doctor Wong was friendly and funny. The glasses tech that ordered my daughters glasses was extremely friendly and helpful. Would use only this location again. Customers can pick up on associate internal issues and this location seemed to flow nicely.

Talk about poor costumer service skills. This place has poor management and under qualified staff…read moreto run the this place. I got to my appointment early so I can be seen at my appointment time but the doctor was running late. He showed up 15 minutes passed my appointment time cuz he needed to make his damn tea. Then you got a single mom in there with multiple kids who need to been cuz they had scheduling issues so I left so she can have my appointment. Before that issue the staff or so called office manager had a horrible horrible attitude towards a patient who was picking up her glasses. The staff was not professional at all. On top of all that the staff loves to talk shit about there patients after they leave or sit right in front of them. From someone who's comes from 11 years of healthcare this place violates ALL HIPA Laws. I would never recommend anyone to crown vision of ofallon il

Super Professional Optometry Office with State of the Art Equipment and knowledgeable staff…read more For years I went to one of the Chain Optometry Clinics and it was always the same cookie cutter; get you in, check you out and try to sell you things. I didn't realize how good a clinic could really be until I went to Belleville Optometry. They are my GO TO Optometry provider from now on.

Had a minor eye injury and came to Belleville Optometry for a follow up exam. They were able to…read moreget me in quickly and Dr Taylor gave me an exam all good. Very friendly and professional. Would definitely recommend. Thank you Belleville Optometry!!

While the care is decent enough, the time I have wasted in this office is u real...due to doctor…read morerunning behind. They need to show some respect for their patients' time and stay closer to schedule. We have jobs and families to attend to. I Demi weren't chose an 8:20 appointment, only to wait close to an hour to be seen - how does one run so far behind so early in the morning?

Care quality is terrible! Staff is horrible! Do not go here if you are handicapped!! They treat…read moreyou like you are less than a human.

Well... I came with my grandmother to her appointment and the office staff was so nice. Dr Unwin…read morewas a little short. However... the office is short staffed and the appointment took so long. So take it for what it's worth. She's happy them BUT as a health care professional, I wasn't. Everyone's time is valuable, if you are under staffed... then under book.

Staff is very good. DR Unwin was rude and very unprofessional. Also I was told that everything was…read morecovered by my insurance except for $50. Then I received a bill for $91. Stay away from Donald Unwin if you go there. A waste of time and money.

Fantastic!!! My 1st appointment there and I can't believe how peaceful it was! It was super quick!…read moreVery informative!

This was my first time seeing a new optometrist since my mom passed away, and she had been my…read moreoptometrist my whole life. It's been a hard thing to work up to, but I finally did. The doctor was so kind and patient towards me when I got a little upset, having memories come back from when my mom was with me, doing the same tests. They talked me through what needed to be done and sent me on my way with a smile. They are very kind people in the office, and my experience was good.