This wonderful office got me in for an urgent situation and I was treated so well. From the first…read morephone call inquiring about availability to the end of the visit I was taken care of by the staff in a professional and truly caring manner. They took the time to listen to my concerns and the exam itself was very extensive and put my worries to rest. I will be going here from now on as will my husband. They got me in same day ( within 3 hours of my call) whereas my now former eye doctors staff could not be bothered by my semi frantic phone call. So glad to have found Eyes in Sight!

Great customer service. The gentleman helping with the glass fitting was really easy to work with.read more

It's a great neighborhood, family-own optometrist that was recommended by our local school PTO…read more The communication leading up to the appointment wasn't excessive (texts, emails, and phone calls), and just enough to be told that I had successfully booked an appointment, and that my appointment was coming up. I walked into my appointment, and was greeted immediately and walked back to the room for the initial examination. It was quick! I then saw the doctor, who was a cool, bearded gentleman that spoke calmly, clearly, and answered all my questions. He even recommended products that he uses by pulling them up on the internet using a large screen for me to see. Eye examines are annual, maybe bi-annual appointments for me, but if I had the opportunity to go often, I would! My entire appointment, including checking out frames took 40 minutes from the time I walked in the door.

I had a very disappointing experience today (06/09/26). The front desk staff seemed disorganized…read moreand unsure of what they were doing, and everything took much longer than expected. They initially charged me almost $50, then later called to say the correct amount was only $12, requiring me to provide my payment information again due to their mistake. I had already explained that I work night shifts and came in after work, but there was little consideration for my time. The payment process and overall customer service need significant improvement. I hope they improve their front desk operations, staff training, and billing procedures to provide a better experience for future customers.

Our family has been with Dr. Brooke Dugas for 10 years, so we were thrilled to visit her at her new…read morelocation, Socialeyes Eye Studio. She is such a fantastic, knowledgeable, and patient doctor who always takes the time to address our concerns. The new staff at the studio is just as wonderful, friendly, and helpful as she is. We highly recommend this practice for anyone looking for consistent, top-tier eye care!

Dr. John is absolutely the best. She took lots of time with both me and my husband and answered…read moreall our questions. I see so well with the new prescription she gave me. Thank you Dr. John. We will be back when it's time for another visit!

Really solid business. I had a great experience…read more Dr. John was friendly, attentive, prompt and competent. She went above and beyond to squeeze me in her schedule right away. Due to my personal experience I will be moving my entire family to her office for all vision needs. 5 stars!

I've visited twice, once to purchase and once because I needed around repair. BOTH times have been…read moreINCREDIBLE! The people at this location are helpful and friendly! I truest them to not only take care of me but my family as well. Thank you!!!!!!

Please don't visit this particular location, because they will try to double bill you and the…read moreinsurance company. Fact:!- On 03.2025, I visited this location for an eye exam for glasses and contacts lenses, keep in mind I have 2 vision care plans with Eyemed and vision works is within my network for both insurance providers. I paid $79 for the office visit( target uses eyemed and its free- go to target less than 5 minutes away) and $335 for a years supply of contact lenses & Xtra protection for my glasses, the clerk said they accepted both of my insurance plans. (I had already called eyemed and confirmed prior to my visit). Even with using 2 providers I still paid over $400 out of pocket. ( I was ok, because my normal out of pocket is around $285). But what I'm not ok with, NOW 3 months later I get a bill for $160 for my contacts lenses, keep in mind the total cost of my contacts was originally $286 (printed on the paid receipt), they told me my out of pocket cost was $86 in which I paid on 03.25, now they are trying to bill me the $160 even after they billed the insurance company. I confirmed with the insurance provider $200 was paid through my plan coverage. I than called VW, needless to say the customer service agent was lost and couldn't explain why I received the bill. I tried to explain the numbers didn't add up. (Total cost for contact lenses $286: insurance paid $200, I paid $86 =$286). The call was useless so I just hung up and called the insurance company. Eyemed had me submit a claim for possible insurance fraud and they are now investigating the issue. If you don't want to go through the headache of being scammed, just avoid this place including the optometrist office all together. Just go to Target down the street they use eyemed as well.

Good doctors, awful office staff I am not going back. Their…read moreoffice is not well organized

Friendly staff and nice waiting rooms. Great optical service…read more I saw Dr. Sbenaty. She is very friendly and explained everything so I could understand. Very good bedside manners. Going to have surgery on both eyes so we'll see how things go. I'll update after surgery.

I contacted the office Tuesday to schedule an appointment for Thursday. The lady who answered the…read morephone did not know which provider covered my Metlife Insurance Policy. I had the numbers on the card available, but instead of working the issue and contacting my insurance - she submitted under a random electronic drop down for a different type of Metlife insurance and I was later contacted via text with a message stating Spectrum Vision needed additional insurance information. I called the Spectrum Vision office and was given voicemail. On the voicemail - I left my insurance numbers and the phone number for Metlife. A phone number the office workers could have used to call Metlife and verify this office was covered (as it is listed in the online provider directory). Instead of doing her job, she cancelled my appointment when I was unable to pickup the phone Wednesday. I was working constantly and unable to pick up the phone - so she should have done her job instead of cancelling my appointment. Is it that hard to call a phone number for an insurance provider? Now that I am no longer working today, I am happy to provide this feedback. See attached screenshot for my Vision Provider directory.

I had an appointment scheduled and the morning of the appointment, they messaged saying my…read moreinsurance wasn't valid. I called and let them know if was valid because I just utilized it. The gentleman on the phone was rude and put no effort into helping me. He just kept saying "yea, it's not coming up". He was rude, lazy and lacked customer service. Take your business elsewhere.

Dr. Nhi Pham is incredible. She was very nice, patient, and answered all of my questions and even…read moreeducated me and my family on proper eye health and preventative measures we can do now to help maintain our vision. They fitted me for a new set of glasses that took quite a while to get which was unfortunate as my glasses were damaged and i needed a new pair sooner than later but this is no fault of theirs. I understand that orders take time and especially when you have custom fitted glasses and other additional films add time and work. I look forward to getting my new glasses and coming back more regularly. The whole team here is fantastic, easy to work with, and eager to help. You can even text them questions and they respond very quickly!

New to the area, I started having some issues with my eyes. Dr. Pham was amazing! She took the time…read moreto listen to my concerns and helped me find the best lenses to meet my daily needs. She's not a one-size-fits-all type of doctor--she makes an effort to explain everything clearly. Melisa was also fantastic--the energy she brought to my visit truly brightened my day.