I suspect t this place is permanently closed. Got an exam and the contacts did not work at all…read more I've been calling and Leaving messages for weeks and no one ever answers the phone or calls me back. What kind of business gives you a bad script then disappears? Go to a more reputable provider. This one won't even get back to you in an emergency.

Everyone I interacted with today was friendly. Kathy is a gem and I enjoyed her helping me choose a…read morepair of new frames.

Great customer service. The gentleman helping with the glass fitting was really easy to work with.read more

The atmosphere was wonderful. The doctor was very kind, extremely skilled, and polite. I bought…read morecontacts and glasses. The doctor was able to get me to 20/20 after 5 surgeries.

It's a great neighborhood, family-own optometrist that was recommended by our local school PTO…read more The communication leading up to the appointment wasn't excessive (texts, emails, and phone calls), and just enough to be told that I had successfully booked an appointment, and that my appointment was coming up. I walked into my appointment, and was greeted immediately and walked back to the room for the initial examination. It was quick! I then saw the doctor, who was a cool, bearded gentleman that spoke calmly, clearly, and answered all my questions. He even recommended products that he uses by pulling them up on the internet using a large screen for me to see. Eye examines are annual, maybe bi-annual appointments for me, but if I had the opportunity to go often, I would! My entire appointment, including checking out frames took 40 minutes from the time I walked in the door.

Dr. Dugas is an amazing provider! She makes you feel so comfortable and educated about your care…read more Her office is absolutely beautiful and welcoming. I'm so excited to receive my glasses and will definitely recommend her to everyone I know.

I had a wonderful experience at socialeyes . The entire visit was smooth and welcoming from start…read moreto finish. I had my eye exam with the new optometrist, Dr. Dugas, and she was fantastic--very thorough, professional, and easy to talk to. She took the time to explain everything clearly and made the appointment feel comfortable and not rushed. I also really appreciated the extra level of customer service from the team. I wasn't able to make it back to the office to pick up my glasses, and they kindly overnighted them to me with a thoughtful handwritten note. That small gesture truly meant a lot and shows how much they care about their patients. Great service, great doctor, and a great overall experience. I highly recommend this location!- Rebecca Londono

Dr. John is absolutely the best. She took lots of time with both me and my husband and answered…read moreall our questions. I see so well with the new prescription she gave me. Thank you Dr. John. We will be back when it's time for another visit!

Really solid business. I had a great experience…read more Dr. John was friendly, attentive, prompt and competent. She went above and beyond to squeeze me in her schedule right away. Due to my personal experience I will be moving my entire family to her office for all vision needs. 5 stars!

I've visited twice, once to purchase and once because I needed around repair. BOTH times have been…read moreINCREDIBLE! The people at this location are helpful and friendly! I truest them to not only take care of me but my family as well. Thank you!!!!!!

Please don't visit this particular location, because they will try to double bill you and the…read moreinsurance company. Fact:!- On 03.2025, I visited this location for an eye exam for glasses and contacts lenses, keep in mind I have 2 vision care plans with Eyemed and vision works is within my network for both insurance providers. I paid $79 for the office visit( target uses eyemed and its free- go to target less than 5 minutes away) and $335 for a years supply of contact lenses & Xtra protection for my glasses, the clerk said they accepted both of my insurance plans. (I had already called eyemed and confirmed prior to my visit). Even with using 2 providers I still paid over $400 out of pocket. ( I was ok, because my normal out of pocket is around $285). But what I'm not ok with, NOW 3 months later I get a bill for $160 for my contacts lenses, keep in mind the total cost of my contacts was originally $286 (printed on the paid receipt), they told me my out of pocket cost was $86 in which I paid on 03.25, now they are trying to bill me the $160 even after they billed the insurance company. I confirmed with the insurance provider $200 was paid through my plan coverage. I than called VW, needless to say the customer service agent was lost and couldn't explain why I received the bill. I tried to explain the numbers didn't add up. (Total cost for contact lenses $286: insurance paid $200, I paid $86 =$286). The call was useless so I just hung up and called the insurance company. Eyemed had me submit a claim for possible insurance fraud and they are now investigating the issue. If you don't want to go through the headache of being scammed, just avoid this place including the optometrist office all together. Just go to Target down the street they use eyemed as well.

Good doctors, awful office staff I am not going back. Their…read moreoffice is not well organized

Friendly staff and nice waiting rooms. Great optical service…read more I saw Dr. Sbenaty. She is very friendly and explained everything so I could understand. Very good bedside manners. Going to have surgery on both eyes so we'll see how things go. I'll update after surgery.

I contacted the office Tuesday to schedule an appointment for Thursday. The lady who answered the…read morephone did not know which provider covered my Metlife Insurance Policy. I had the numbers on the card available, but instead of working the issue and contacting my insurance - she submitted under a random electronic drop down for a different type of Metlife insurance and I was later contacted via text with a message stating Spectrum Vision needed additional insurance information. I called the Spectrum Vision office and was given voicemail. On the voicemail - I left my insurance numbers and the phone number for Metlife. A phone number the office workers could have used to call Metlife and verify this office was covered (as it is listed in the online provider directory). Instead of doing her job, she cancelled my appointment when I was unable to pickup the phone Wednesday. I was working constantly and unable to pick up the phone - so she should have done her job instead of cancelling my appointment. Is it that hard to call a phone number for an insurance provider? Now that I am no longer working today, I am happy to provide this feedback. See attached screenshot for my Vision Provider directory.

I had an appointment scheduled and the morning of the appointment, they messaged saying my…read moreinsurance wasn't valid. I called and let them know if was valid because I just utilized it. The gentleman on the phone was rude and put no effort into helping me. He just kept saying "yea, it's not coming up". He was rude, lazy and lacked customer service. Take your business elsewhere.

New to the area, I started having some issues with my eyes. Dr. Pham was amazing! She took the time…read moreto listen to my concerns and helped me find the best lenses to meet my daily needs. She's not a one-size-fits-all type of doctor--she makes an effort to explain everything clearly. Melisa was also fantastic--the energy she brought to my visit truly brightened my day.

The Dr was kind and took her time. The employees were also very friendly and the office was nice…read moreand organized

2024 Yelp 100 Challenge - #29…read more Great Doctors who explain things clearly. Everyone respects your time and moves as quickly as possible without being rushing. Forms are completed before you appointment to help with the intake process. I've had the pleasure of being seen by both doctors and they are both AMAZING. Clean waiting area and kind and attentive staff. I received contacts on my visit and everyone was very helpful while I learned how to put in and take out my contacts. I like that they provide a diagram and they are only a few steps away if you need them. Plenty of frame options to choose from.

This was hands down one of the worst experiences I've ever had with a medical office. I ordered and…read morepaid for glasses and waited over a month. Then I got a text saying they were ready. When I showed up, they suddenly told me they didn't even have them. After wasting my time and keeping my money for over a month, they refused to give me a refund. Instead of owning their mistake or trying to fix the situation, the staff escalated things and actually called the police on me. That was completely unnecessary, unprofessional, and honestly disturbing. This place has zero accountability and absolutely terrible customer service. If you value your time, money, or basic respect, do yourself a favor and go somewhere else.