Johnson's is the best place to take your vehicle if you want it fixed right at a fair price. In one…read moreweek, I asked them to repair my older 2011 Cadillac so I could donate it to a veteran. They installed four new tires and four new tire sensors, and repaired the exhaust. Because they knew it was for a good cause, they even took $200 off the labor. Then they inspected my newly purchased Cadillac. They found problems I never would have discovered myself and negotiated nearly $1,000 worth of repairs with CarMax. They put my license plate on for me and spent half an hour teaching me how to use the car's safety features. When everything was finished, they told me, "You bought a good car--and now you have a great car." I love these people. They are hardworking, honest, helpful , and they know cars and trucks like nobody's business. Thank you, Greg and Chelsea--and the handsome mechanic who finally taught me how to turn on my radio!

I can't say enough good about this place. I brought my car here after my mechanic of 19 years was…read moreunsuccessful in properly diagnosing it. I explained everything that was going on and they agreed with my husband's Google search that it was likely from the body control module. When I tell you this car has been a puzzle for these guys for the last 3 weeks I mean, I'm not sure how they managed to keep their cool and convinced themselves to keep trying. They were well within justification to tell me to come tow it away and be done with it. I put 266k miles on this car in 9 years. It could easily have just pooped out but this is the most problems I've ever had with the car. Anyway, 3 weeks, calls in to GM and Chevrolet and still no answers but they didn't give up and at the end of 3 weeks I have my car back and it drives like new! I also couldn't believe what it ended up costing after all that trouble. I am so grateful to this repair shop and they probably just gained a new customer. I love my old mechanic but I'm not sure he can handle these new fandangled mostly electric cars.

They recognized me and gave me different options of what kind of tires to look at. Very personable…read moreand friendly. Very quick service too!

I was traveling from Grand Rapids to Traverse City and my tire pressure warning came on about 10…read moremiles south of Big Rapids. I stopped at a gas station and filled the one tire that was low. It appeared there was a nail in the tire. I lost 3 PSI in 10 miles again so stopped in Big Rapids. Tried the chain right off the highway but they were a 2 hr wait. Called Big Rapids tire and they told me they could help me out right away. So friendly and quick! We were back on the road within a half hour! Can't begin to thank them enough for their assistance and friendly demeanor. A true local business that seems to care about their customers.

Auto Group was fast and friendly! We got there, inspected, test drove, and signed in less than 60…read moremins! I would recommend their friendly staff to anyone!

I loved Dallas! I'm a first time car owner and he made it so so so easy! Dallas is very friendly,…read moreand really has his best interest out for his clients. Definitely would recommend!

Incredible staff. So kind, helpful, and informative. They walked me through the issues I was…read morehaving and explained what was a safety issue and what could wait a bit to be repaired and what had to be done immediately. They honor their warranties and are excellent to work with

Let me start by saying I did not have them do the work because of the price. They were going to…read morecharge $1000 for parts that I bought myself for $180 ( and they were American made) and $1000 for labor. When we went to do the work ourselves we discovered the parts they said needed to be replaced DIDNT need to be, verified by a gear head I know. So not only did they want to charge a ridiculous amount, they didn't even diagnose the issue correctly. They used to be reliable, not sure what's changed but be wary and get a second opinion.

My first time there and they were great. They checked out my car and diagnosed the problem. Got a…read morequote, agreed to the job and picked up my car the next day. They mentioned it didn't take them as long as they first thought and it saved me quite a bit. About $175. Really appreciated the honesty and the savings. They are very busy, they do quality work and are honest. Highly recommended.

Consider this review my steadfast recommendation to service your vehicle at Tuffy's in Mount…read morePleasant, regardless of the make and model. There is a widespread misconception that foreign and/or luxury vehicles can only be properly maintained or repaired by their respective dealerships. It may be true that some repair shops do not possess the specialized skills and tools necessary to care for these vehicles. However, Tuffy's in Mount Pleasant has provided superior and inexpensive service for my fastidious Land Rover LR2. On my most recent visit, I had extensive work done to my rear differential, the radiator replaced, coolant leaks repaired, spark plugs replaced, the fuel injection system cleaned, the front differential inspected, an oil change performed and a light replaced. The most commendable aspect of the recent service is that they were unwavering in their price, despite numerous unforeseen setbacks and uncovering of additional damaged parts. They, unquestionably, took a significant financial loss to the tune of hundreds of dollars (possibly $1,000+) in the course of the above repairs. They wrote-off in excess of $800 in parts that were later found to be in need of repair, provided probably about 5 times the amount of labor billed for, waived many diagnosis fees and threw in a few of the smaller items for free. The above repairs cost me about $1750, but I am confident that Land Rover would have charged me in excess of $4,000 for the same repairs. Historically, there have been other repairs that I got done at Tuffy for 50% or less of what Land Rover quoted me. My experience with Land Rover Farmington Hills, on the other hand, has not been favorable. When I had a faulty PCV valve that resulted in a horrifically loud and high-pitched screech (but only after driving for 1-2 hours), they threw thousands of dollars of new parts at it while charging extensive diagnostic fees, only to have the problem unresolved. They had the vehicle for over 3.5 weeks time, would rarely return my calls, and never drove it enough for the symptom to present. Eventually, I brought it in to them after the symptom presented, but it took a collaboration of 3-4 technicians there to be able to figure out what the problem was.

They gave me an outrageous estimate of over $5000.00 for a diagnostic test for check engine light…read more Im a women and a senior who know nothing about cars. Shame on you reception woman and old man tech! You lost a customer and my next post is for anyone in the place where I live to NEVER go to you...what were you trying to pull off? Take advantage of a senior women? Your business will suffer greatly! DONT GO THERE! BEWARE

Last week I had some running boards for my Jeep that I need installed which included removing the…read moreold rusted out running boards. Also I needed a light bar fixed. They quoted me a price and called me to update me on complications of the work that would increase the price. Work was completed and I still think they didn't charge me enough for actual hours of labor. Definitely fair price. They did a great job with the repairs. I would definitely recommend their work!

Took my car to have a coolant leak fixed. 10 days latter less than 300 miles driven. I had to have…read moremy car towed from Comstock Park because when I returned to my car the ground was covered in coolant. I'm not mechanical, I trust when I bring my car to a professional they fix the problem and look over the car to make sure I will not have the same issue in the near future. The tow bill was roughly 250.00. The topper shop did not want to pay this bill and went to extreme measures not to pay it. Those include Will taking the bold, yet hilarious stance of, you can't expect the mechanics to predict when a part would go bad. Yet, the people I know like to get their cars fixed before they end up stranded. So, one must assume there are mechanics that are able to predict if a part will go bad in the near future but too bad for me, the Topper Shop doesn't employ any. Tammy, I'm thinking in an attemp to make me feel bad, but not really sure why treated me like a charity case acting like they went out of their way for me the first time I bought the car in. (I brought my car to a mechanic, I paid them to fix the car and somehow, I'm charity) while also calling me crazy and swearing on the phone (all over a 250.00 tow bill, because they did not do the job I hired them to do in the first place) They did end up paying the bill but in their words it was a compromise. There was no admission of any wrongdoing on their part. This leads me to believe this is how they always run their business. So, if you are a person that enjoys being stranded because of a broken down vehicle days after having the same issue fixes I highly recommend the Topper Shop.

Truck was starting to get a bit loud so I brought it in, was pleasantly surprised the cost to fix…read moreit was only $80. I truly felt they did right by me.

I bought 2 mufflers for my daughters Forester only to find out the Y pipe was also bad. They…read moreordered the Y pipe and put on my mufflers at a very reasonable cost. They will replace or fabricate to get you back on the road.