Took my black powder rifle in because the trigger wouldn't work and I thought I might have loaded…read moretwo balls. I knew the guy I spoke to wasn't paying attention. Didn't check it before I left the shop. My mistake. Checked it a few weeks later. They didn't touch the trigger and the entire rifle was covered in a thick film of black powder. Apparently the guy who 'fixed' it didn't realize black powder is corrosive and would have ruined the brass furniture. Also took in a 22 semi auto due to feeding problems. They replaced the trigger spring. Big surprise. It still has feeding problems. I believe it was the same root problem, the guy who took it in wasn't paying attention.

I've used Anderson more than 3 times. Each time I was met with professionals who know their job and…read moregreat customer service. The work they do is outstanding I will continue to use their business again and again.

The customer service is horrible. When you take a gun to be fixed that you got from your father…read morethat passed and they crap all over you that's a bad start. Also if you give them a second shot and go back 3 years later and they shout at you like you're 5 that tells me everything I need to know. Do better. Treat people better.

Great and friendly staff! I like being able to walk into a…read morebusiness and be greeted and treated friendly.

Owner operated, the service is friendly and laid back, but knowledgeable, and with a surprisingly…read morewide selection of firearms. He didn't try to sell me something I didn't want or convince me to buy something more expensive. I told him what my specifications were and he was very good at helping make a good choice. By the time I left I felt almost like I had made a friend lol:) I can honestly say that Ozarks firearms is where I will be going first for all my future purchases! Prices are low, service is impeccable. Can't beat it

I had a very good experience at Ozarks firearms I told grant the owner what I wanted and he showed…read moreme several different brands and explained everything hes very easy going and made sure I knew how to safely brake down my weapon and put it back together Ive purchased other firearms from grant and always look forward to talking with him and hope to take firearms classes with him soon.

Myron and his team are sold folks. I have always gotten good service and good advice from them…read more First place I go in Springfield. Tim A.

Great experience(s)! Highly recommend! Purchased guns, suppressors, had cerakote done, formed a…read morefirearm trust, great resource, great service.

Convenient, capable, and friendly - this low-key gunsmith is a retired Army SGM; hats off to him…read morefor his service! I was very happy to find him so nearby. Ken is helping me with my AR10, but I'll also use him for inexpensive FFL transfers in the future. I enjoyed visiting with him, and my wife loved his cute little dog!! Highly recommended.

From the owner: K and R Gun Works, LLC provides general gunsmith services consisting of general maintenance, repair…read moreand restoration services, accessory instillation, and custom build services. Services are based on individual customer needs, wants, and desires. General maintenance services include cleaning, inspecting, and function testing for safe operation of firearms. Repair and restoration services provide the customer a path to safe firearms use after neglect or damage.

Well, here is an update to one of my last posts regarding the issues I was having with a gunsmith…read moreand the lack of forthrightness in his business practices. I sent a letter to him outlining the timeline of my business with him and provided the dates and discussions had on those dates. Included in the letter to the smith were his assurances to me that the rifle would be "out the door" by the end of the next week (that was July and again in August 2021). Today I received a certified letter telling me that his battle with COVID caused a near-death experience (November 2021). OK, sorry to hear that but not a reason to lie about the rifle........Next, he had employee issues and that led to the delay, again, no reason to lie about the rifle.......and lastly, equipment breakdowns, hmmmm, still not a reason to lie about the timeline to complete the work. Just tell your customers the truth!!!!!!! As he continued in his letter, he accused me of being a nuisance and trying to force him and his employees to do things on my schedule and further, put my needs ahead of his employees, business and "all my customers as a whole". I NEVER asked him to conform to my schedule and all I EVER wanted was an honest timeline on the work. Sorry for the book here but the bottom line is that I paid for the rifle and in theory it will be shipped to me next week. He stated that if I didn't pay within 30 days he would keep the rifle and do what he pleased with it. And finally, I actually got to speak with someone at the shop today and asked if I could speak to the smith and was told "no". I wanted to chat with him and let him know that I have appreciated the work he has done for me in the past and that said work was done well and quickly. For future reference, I will not be using or recommending this gunsmith for custom work or restoration of single shot rifles. p.s. I did contact the Attorney General and so at least they are aware of the situation. I will be updating the AG on the situation as it stands today.

This is a good store, well stocked and good helpers but can be crazy busy!!!…read more Good location & Quick access- Normal prices

I've done business with Academy Sports for 20+ yrs, two kids through every sport imaginable, never…read morereturned a single item. On April 16th purchased a pair of 505 Levis, took home and washed, when I took out of the dryer noticed a belt loop was unattached at the top. Jeans were never worn, on the 19th, took back to exchange, kids working said since been washed I couldn't return, I understand policies, this was a defective product. That's my rant, looks like will be buying from Amazon in the future

I went to sell 2 guns a few years back. My wife needed a new wheelchair . The guy behind the…read morecounter offered me $100 for both guns. Told me he had a wheelchair for sale . The chair belonged to a relative of his. I sold one of the guns for $250 to a individual I worked with. I still own the other. I decided there and then to never do business with them again. I just searched to see if they had gone out of business yet.

Taking unfair advantage of the current situation in the arms industry. Would rather sell their…read moreproducts online at ridiculously increased prices than service local buyers. I was in there today. They had a rifle that last week would have sold for $1500 but the owner said that he saw one sell on a website for $2700.00 yesterday. So if I wanted it I could pay that for it, I said I would pay him $1700.00 and by ammunition from there for the rest of my life. But he said he would just sell it online, another customer said there was no point coming to their store they would just shop online. I told him it was called PRICE GOUGING and that I would never be back. The man was friendly and polite the whole time. Of course I guess 150% profit would put a smile on some peoples face.