This business person is so polite, kind, and helpful. I really appreciate when people take the time…read moreto easily forge a human connection with no gatekeeping. Also, the response time to my query was swift. If I am in need of their service, they are at the very top of my list. Thank you!

Had my rook piercing fall out on a work trip and needed to find a piercing artist to get me back on…read moretrack. Found this hidden gem in Carmel and gave them a try. Spoke with Tilly on the phone and she was super professional and informative; giving me the piece of mind I needed at the time and setting me up for a same-day appointment to replace the lost jewelry. I was seen right on time and was in-and-out in about 30 minutes, including the time she took to clean out and assess one of my other piercings. Definitely a very pleasant experience! Tilly & Rudy are very hospitable owners and artists. Will be back again in the future. Thanks to you both!

New to the area and needed a repair on a gold chain. I was charged for a repair and…read morecleaning/polishing. I was told three weeks. Chain was done early I excitedly went to pick it up. When the sales person handed the chain to me I inspected the repair which was poorly soldered, the solder had run down the chain approximately 1/3". and the chain was not cleaned at all. I stated my dissatisfaction with the repair and the cleaning. The person assisting me said it was clean and that is a standard for repair. This chain is very old and I wear it daily it has been repaired several times and there are no other visible repairs. The chain was taken and cleaned in the counter top solvent and they offered to send it back for another repair. I declined to have it sent back and the $65 cleaning fee was refunded. In the end I can say they did the right thing, however the argumentative attitude of the sales person and the overall experience has me leaving this review and will never return to Zales in the future.

Bad attitude from the workers there. Complaining a other customers. Not opening in time. They are…read morenice before they make the sale as soon as they do they don't care. They didn't even size my wife's ring correctly. Do not go here.

Wonderful service and great prices! Very easy to get an…read moreappointment. I highly recommend Creative Visions!

i have been thinking of getting an industrial piercing for a long time but did not know where to…read morego. i found creative visions and i made my appointment through the website. Brian communicated well with me and i was able to get an appointment. He was very nice and understanding when i mentioned that i was a bit nervous. He told me when to breathe in and breathe out, and i am sure this was the reason why the piercing did not hurt. I give the pain a five out of 10 and it hurt less than my second lobe piercing. I payed $60 in total which included my change to a gold bar. i went back after the swelling went down and Brian changed my bar to a shorter one. Amazing customer service and I 100% recommend this place. I will definitely be coming back in the future.

I love stopping into my favorite jewelry store when I'm in town! I have a few pieces and especially…read morelove my sterling pod ring with ocean colored beads. It reminds me of the coast whenever I wear it. I wish I knew the name of the woman who is always there when we come. She remembers us and is always so helpful and friendly. I really enjoy chatting with her I see some one star reviews here that are only based on how they perceived their children being treated. This is not a children's store. I appreciate the efforts of staff to protect the inventory. Part of the lesson for our children is to respect that others may have different rules and boundaries, and that we need to respect them. We can also be a good example for our kids when we take responsibility for a mistake rather than get defensive and lash out.

ONE STAR BECAUSE ZERO IS NOT AN OPTION. Not sure your policy and belief about people with…read morechildren, but the attitude of the employee today in your Monterey store was ATROCIOUS. Absolutely appalling. I planned on purchasing pod jewelry and my children were very excited about the wooden bookmarks and little secret wood box at the front of the store-that I'm sure you have to draw children in to bring in their parents. I told my children, make sure to only touch these items. They were VERY well behaved and the employee was huffing and puffing AUDIBLY and giving AWFUL looks to my children. So awful that within the five seconds I was in there I said are we bothering you? Would you like us to leave? She huffed and puffed more and said well this is a jewelry store. A palling and offensive, I will make sure that we, and anyone we know, will never set foot in the store again.

Stopped by to find a gift for my mother's birthday. I was a little overwhelmed shopping in a…read morewomen's clothing store, but had a very positive experience. As I wondered around, not knowing where to start looking, I was greeted by Alexis who asked if I needed any help. She was very helpful in identifying what my mom might like, and she was never pushy on purchasing anything. She was genuinely interested in helping me out! On top of her helpfulness, she was very professional since she was on the clock. Her professionalism was impressive. I left with a great gift, and could not be happier with my experience. Thanks Alexis! And thanks Chico's!

I found a blouse on the sale rack that was marked final sale. I went to purchase it and it was not…read morehonored by the clerk and manager I left without the purchase and will not be back

Have been doing business with Zale's since 1988. The store is always clean and bright. Someone…read morefrequently wipes the glass counters or using manual carpet cleaner. We are always greeted within seconds or to no more than a couple of minutes upon entrance. They clearly explain any questions we have without condemnation. Whether it's a $99 sale or exorbitantly larger purchase, they are always professional. There is a young man there who is handsomely dressed in suit and tie. Well cut hair, too. Impressive. No one has been seen with obvious piercings or tattoos. A few of the younger women, who are there one day and gone in 3 months, need assistance, guidance and an understanding of proper apparel for work. I'm no prude, yet I am uncomfortable with tight, short skirts, low-cut tops, 4" spike heels, dragon acrylic fingernails, dangling earrings to their shoulders and either an overload of perfume or worse, un-bathed. My husband is uncomfortable with it as well. I rated 4, yet I truly wanted to give 3. The lower rating would apply to owners, rather than the store, employees and merchandise. I was very upset to recently read, on a worthy news station, they are supporters on an issue that we are absolutely against. I'm disappointed to know the money I've spent there, is being used towards that issue. I will need to strongly and deeply consider returning to the business. Time will tell.

Bought the maleficent ring, stone came out 4 times went back each time to get it repaired but it…read morestill keeps falling out. Very disappointed with this ring especially with the price that was paid for it, would not recommend this ring. You can find better rings for the same price from other jewelry stores. Definitely unsatisfied.

I used to go here to sell to this pawnshop. And then I felt I was taken advantage of because I…read moreneeded money one time and showed them My mom's Diamond earings that she left me after she died. The owner said these diamonds earrings "don't shine" I'll give you (I forgot if he said 30 or $50) . Total rip off for a $1200 plus pair of earrings. Unfortunately I had to eat and pay for gas. This happened months ago and that's why I never will go back here again And give them the great deals on items I have.

I came to hacienda pawn shop to sell my bracelet 1st time selling had the best experience they…read moremade me the best offer in town. They told me to go look around town and check out other shops to see for a better price so I did and I came back because nobody beat their price in town and I actually went to a different city to see if there is a difference and there wasn't I came back to haciendas because nobody beat there offer love the service come sell your stuff for a good price 100% recommend!!!!

I can't recommend Hanna enough! From the moment you walk in, she makes you feel like family. She is…read moreincredibly kind, attentive, and genuinely cares about every one of her clients. Her work is always beautiful--my nails and lash extensions look amazing every time--and she never rushes. Hanna goes above and beyond, always adding thoughtful little touches that make the experience feel extra special. If you're looking for someone who is talented, caring, and truly passionate about what she does, Hanna is the best. I'm so grateful I found her!

This is a great nail salon. Hannah is a true artist and really takes her time to do an amazing…read morejob. I started going there for pedicures, and now have builder gel French tip manicures as well. She explained the advantage of builder gel rather that the dipped manicures I had been doing and I am so glad I changed to something new. Hannah is friendly and personable, so I enjoy our time together. Her salon is very clean, with welcoming music. Highly recommend!