Alex was professional and gave some really good advice for maintaining my HVAC. Highly recommendread more

I called Astera Service on Friday (10/23) requesting an appointment for service for a Miele…read moredishwasher. This company set an appointment for Monday 10/26. I was impressed from the beginning with the person who set the appointment, and the service was completed a short time ago. This company has earned an outstanding reputation with great 5-Star reviews, and I am now a very satisfied customer because their Technician whose name is Ali, truly did a great job servicing my Miele dishwasher. He resolved our problem, and this company services Miele products along with Sub-Zero, and I will use them for any future appliance service that may be needed I happen to be the Founder of Creative Mirror & Shower, a family business I started 55 years ago, and I know what it takes to be a leader in our industry, and Astera Service has what it takes to be a leader in their field.

I used Glenbrook Heating & Air for the first time today. Scheduling was comfortable. I received…read morewelcome text confirmations the day of and as the technician was on the way to the house. Arrival time was excellent. This was a maintenance visit for 2 units with an additional chronic nagging electronic issue with one of them. I found Dominick to be very professional. Their quoted price was fair and he spent extra time corresponding with the manufacturer to precisely diagnose what was wrong with the circuit module. He was honest and forthright about the longevity of my existing unit and I did not feel pressured (which tends to push me away). I would recommend this terrific company confidently without reservation. I will plan to use them for maintenance going forward and especially when my unit needs replacing down the road.

We've worked with Glenbrook Heating & AC for a service call for our old AC, as well as for a full…read morefurnace & AC replacement. The staff is professional, knowledgeable and answered all of our questions. They made the process easy for us and we also learned a lot along the way, about the equipment and how the system functions. Can't say enough good things about these guys, no one wants an issue with their AC or furnace but if you do, you should call them first.

We've been using Carefree for years - exceptionally professional - always! We have used them for…read morefurnace repair, installation and general service for over 15 years. After our last service call, a drain got clogged which caused water to overflow a drain and cause some damage to a wall. Carefree came out immediately, blew out the drains to ensure proper flow. They inspected the minor damage and without hesitation brought in a painter to fix the damage. Stuff sometime happens - it's how you deal with it that counts. Carefree passes with flying colors! We will continue to use Carefree and without hesitation refer them out.

Their techs are untrained & uninformed. They don't understand basic hvac terminology. They also…read moredon't understand older equipment or the production/installation of parts used to repair older equipment.

Outstanding service from start to finish! The team was professional, punctual, and extremely…read moreknowledgeable. They diagnosed the issue quickly and explained everything clearly before doing any work. The repair was done efficiently, and they made sure everything was running perfectly before leaving. Really appreciated how respectful and tidy they were in the home -- no mess left behind and great attention to detail. It's rare to find an HVAC company that combines technical skill with great customer care.

For years we were on Roberts' prepaid maintenance plan. Recently I asked the owner about a charge…read morefor a humidifier repair and he mocked my inquiry. The kicker is today an hvac man I trust thoroughly (a family friend and the building engineer of a downtown office building with special expertise in hvac systems) did the a/c checkup and eyeballed the entire hvac system and reported the humidifier solenoid was not connected so it couldn't work. Here's his photo showing the loose wires. I'm no expert but I trust him and it appears Roberts not only dissed me but also didn't do the job right.

Really impressed with the care, thoroughness and professionalism…read moremy Mom received from Richard at Temp Master. He gave her a printed checklist of everything that was looked at from top to middle on her air conditioning unit. Very fair on charges. Absolutely recommend him!

They're great--totally trust them! They always send out someone who is super experienced. They…read morecall you back immediately and have always fixed the problem. I have referred them to many people/businesses and have heard nothing but great things. Highly recommend them!

I can't recommend Azrikam enough! On July 3, during an extremely hot holiday weekend, our upstairs…read moreair conditioning stopped working. I called around 7:00 a.m., and Bernard and his team arrived a little after 8:00 a.m. They were incredibly professional, friendly, and a pleasure to work with. They quickly diagnosed the issue, explained everything clearly, and had our AC up and running in no time. Best of all, their pricing was very fair and reasonable, especially considering the holiday weekend and the urgent service call. If you're looking for an honest, responsive, and knowledgeable heating and air conditioning company on the North Shore, Azrikam is the company to call. Exceptional service from start to finish. Thank you, Bernard and team!

Honest, fast and thorough. Very knowledgable. I highly recommend Bernard and his company. Their…read moresolutions are accurate and reasonable

Fantastic experience with Next Gen. Our 1st technician, Jey, provided a clear understanding of the…read moreproblem and shared solutions during the estimate to resolve the issues with my AC. Transparent communication on prices for services to fix the job. Competitive pricing compared to other companies I was in contact with. Respected my household as if it were their own. With the 2nd technician, Vitaliy, very prompt and professional service to get the AC up and running normally. Both arrived on time and did outstanding work. Company is responsive when inquiring for services. Highly recommended all around!

Really high quality service. Well trained professionals that do a great job assessing your issues…read morefor a fair price. Highly recommended!

I needed a quick cleanout of the dryer vent. We recently purchased our home and needed the dryer…read morecleaned out and inspected. Called to schedule an appointment and Rafael came the next morning. Rafael was professional and courteous. Since it was my first time, I received a discount on the service: $135 in total.

Incredibly quick, efficient and personalized service. They "told me how it is" with regards to the…read morestate of my washer/dryer , and didn't beat around the bush which i appreciated. They also were very transparent about how a more affordable route was just as good as the expensive one. Can't wait to utilize their services again.

We just had a new heating and air conditioning installed in our house and for the first time in 20…read moreyears the house temperature is balanced. We have a tri-level home and twenty years ago we had an addition done. At that time we asked to have two units be put in, one for the upper floor and an other for the lower floor. We were told that this was not necessary and that we would be fine with the current one system design. Well, needless to say, there were parts of the house the had a 10-12 degree difference. Everyone that we brought in to help us with the problem would tell us that it is to late now unless we want to take down our walls and run new ductwork. Jason the owner of Northfield Heating and Air listened to our concerns and without taking our house apart he was able to find a solution to our problem. We were able to test the new system under these harsh conditions and we are extremely thankful to Jason for find the solution. Our house is now balanced and comfortable. We highly recommend Northfield Heating and Air and we will be using them on all our properties.

Chris really helped us out in a pinch. We were working with another company that kept making…read moreexcuses and pushing back work by weeks. On the last week we had to get the project done, we were ghosted. A friend recommended Northfield and after explaining our situation, they fit us in their schedule as soon as they could and got the job done on time. I could not be more thankful for their help!!

A professional Viking repair team was asking $210 diagnostic fee just to come look at my griddle…read more Well, I already knew what was wrong with it with a broken knob and stem sitting in my hand. So, that seemed a little outrageous. Contacted nick and from the onset knew that this would be a different experience. Let the glazing begin! Cannot say enough about nick and the business that he runs. Was a pleasure to work with him diagnosing the issue (he took a look at the photo l, asked me to retrieve the model number on the stove/griddle and saved me that absurd 210 fee) - gave me variable pricing between generic and OEM parts, and was quick to schedule service rather than having a lead time of weeks out like the other companies were requesting. On top of that, he went out of his way to take a look at my dishwasher as a courtesy as it was giving us an error just before he left our home. People like nick remind me that there remain honest and hard-working service people out there. Super glad that I found his company and would not hesitate to have him out again to perform any repair as needed. Thanks again, nick!

Nick at windy city appliance is the best!! He knows what he is doing. I have used him a number of…read moretimes on several different kitchen appliances. He does a great and efficient job, and cleans up afterwards. I always feel good about referring him to friends. He is reasonable, reliable. and truly cares about what he is doing. 5 plus stars!!!!!