Fabulous service! These guys are top notch with communication, service, parts, timely car return. I take my Mercedes Benz Sprinter (RV) here, and I can trust they will do great work and follow through. I loath going to the dealership - the dealership charges a bundle just to look at the rig. Paul & crew at CK looked at my car that had a check engine light on, there was nothing wrong, and, guess what, he charged me nothing! Go figure! What a wonderful human. I'll always happily bring my MBS to these folks, they are honest and trustworthy! read more

Great shop. (Fun eclectic decor). Super up front about cost-- no surprises--and they have loaner cars. Easy in and out--our last mechanic made it tough to drop off and pick up. So grateful for such a thoughtful business. Never had such a great mechanic. read more

I've used CK Auto for two repairs and a "B service" on my GLK 350, and I am super impressed! They do quality work at reasonable prices and they have an efficient shop with quick turnaround times. We have a one-car family and they were able to provide us with a loaner for this latest service, which I really appreciated. The owner, Paul, is easy going and professional, and is really good about keeping you updated on the status of your car. It's an honest shop with excellent communication and top-notch customer service. I also really like their office, which has a lot of cool/retro Mercedes decor hung up on the walls. (I'll have to take some time to check it out next time I'm there). So long as I live in the North Bay, I plan on bringing my car to CK Auto!! read more

I've used CK Auto to service and repair my Mercedes for over a decade now. They are competent, honest, and great to work with. The proof is that my car has over 304,000 miles on it, and is still going strong. read more

Paul, Kyle and their staff are amazing. I will recommend them to all my friends. The service and value is second to none.

Huge thanks to the team over at CK, I recently had some maintenance done to my car and they were fast, efficient, and communicative. Important qualities for any business. As someone who knows close to nothing about cars, having every question answered with an explanation as to why is the cherry on top. Continue to deliver fantastic results guys! read more

CK Auto Exclusive - Auto repaired - Auto Repair Near Me - Santa Rosa, California

It took my Mercedes-Benz to CK Auto Exclusive for 60,000-mile "B" service and for squeaky brakes. Paul was very good with explaining what was required for the "B" service and what was wrong with my brakes. I was in and out in the same day. He also provided a loaner car for me to drive while my car was being worked on. Now, my car drives smoother than before and there are no more squeaky brakes. read more

Paul has been an absolute joy to work with. We shipped our 1999 SL500 to him, before we made our move back to California, he has been repairing all of the existing problems on the car. In our old city of Okeechobee, there was not a single repair shop that worked on Mercedes Benz. read more

SPRINTER OWNERS BEWARE!! I had a TERRIBLE experience at CK auto. Went in for preventative maintence, and broke down an hour after leaving the shop. He sent a mechanic to look at it, who said it's a fuel pump that went bad and I would need to get towed back with NO HELP from Paul, the owner of CK auto. After I got towed back there...I insisted that he had ordered the wrong part because I don't have a pump in my tank. He told me he looked it up. He dropped my tank... to find now fuel pump. This is the type of care and action that went down the next FIVE DAYS while 3 different mechanics tinkered with my van, randomly Changing out parts- none of them Getting the engine to start. Paul told me that he had no idea what was wrong with my van and that I needed to get towed from his property because he was "losing money" on me... the Mercedes dealership service center was book months out and Paul did not help me find a place to take my van, but his landylazy came and screamed at me and told me the cops would come if I didn't move my van by the end of the day.... Paul never gave me a refund... he YELLED at me when I told him I was displeased. The list of ways he wrong me goes on and on and on and on, but I'm actually getting pretty upset writing this. I live in my 03 T1N and it's a vanlifers worst nightmire to end up at a mechanic like CK AUTO, but it's a real sick joke when you choose this mechanic who you have to drive several hours away to because he claimed to know your vehicle so well... I had to move back into my van after so many days of promising it would be fixed. When I arrived I was horrified. They cranked my van 1000 times (yes Paul, I had to replace my battery when I left you too) Paul would leave the shop at 3pm most days. Not say anything to me- no update. No receptionist either... despite the VERY HIGH LABOR RATE. HES A GREAT SALESMAN- SHITTY MECHANIC, UNETHICAL PERSON read more

Exceptional service, with reasonable prices. I highly recommend it and from now on I will be taking my car here.

Remember how business's used to be? Where you would pay someone to do something, and they would do it with no problems? I drop my van off here and it gets fixed and then I pick it up. That's all there is to it. No drama. No fuss. No more things broken than when I dropped it off. It's just a solid run business. I drive from 2.5 hours away because I couldn't find a reliable Mercedes mechanic in my area. Dealing with these guys is a breath of fresh air. read more

I have been taking my car to Paul at CK for over ten years. They are extremely honest and fair in pricing. I completely trust them to not try and sell me service that I don't need. The shop is clean and well maintained. I am always able to get my car in quickly with a quick turn around, getting my car back the same day. If you are able to schedule ahead, they usually have a loaner car which really makes getting my car serviced that much easier! I highly recommend CK to anyone who has as a Mercedes who is looking for mechanics who are very knowledgeable about the brand and whom you can trust. I love this place and wouldn't trust my car to anyone else! read more

Paul and his staff are amazing!!! Not only did they check on my car last minute to make sure it was safe to drive he was honest. I have taken my Mercedes numerous times to the dealer they would charge for things unrelated. I will never trust Mercedes benz of Santa Rosa again. Paul and his amazing team found my issue that I have been battling for years and fixed the problem same day, because they actually know what they're doing. I highly recommend them to anyone!!!!! read more

My Knights in Shining Armor! CK AutoEXCLUSIVE is the BEST! Competent, Honest and Caring are the words that come to mind when working with Paul. As the new owner of a used Mercedes Sprinter Van, I was a bit nervous about purchasing it and when I found Paul, I hired him to do a complete 100 % assessment of the vehicle. After his assessment service, I had total certainty that I was purchasing the right vehicle for me! Recently while traveling across the USA, I ran into a bit of a learning curve with my sprinter van and I was a few 1000's miles from home. I called Paul and he was there as a Knight in Shining Armor to give me the advice I needed. Thank you for doing a great job! Debbie Arambula read more

This place was awesome! I felt like they were honest, very easygoing and fast. I have a Mercedes sprinter van and that is a hard car to find people to work on. read more

Paul and his staff are AWESOME! I live in Oakland now and I still travel to Santa Rosa for his services. When you are a happy customer you will stay where you are happy and know your car will be well taken care of. read more

I took in my car to the dealer for an oil change and was called to be told that my car needed a major repair however it had not been giving me any issues. I decided I needed a second opinion so I looked at Yelp and found CK Auto Exclusive. I immediately called them and they offered to take a look at my car and give me a second opinion. I took it in and they provided me with a second opinion and didnt charge me anything because dealer had already charged me. They were so patient and helpful and answered all my questions. I definitely know I will continue to take my car there from now on when needed. I know now why they have amazing reviews and I highly reccomend them! read more

Yes Five stars that's what Paul gets ,I have a 2013 smart car passion that he fix for me excellent job, reasonable price, i'm a happy camper, thanks Paul job well done. read more

CK Auto Exclusive - Auto Repair Near Me - Santa Rosa, California

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I have been bringing my AMG to Paul for the past couple of years. Not only does his shop understand the difference in service between Mercedes-AMG products, but he also knows the expectations of their owners. Clear and transparent service that is performance-oriented and personalized. read more

My first time here after some researching and recommendations from friends . Met Paul the owner and he is super friendly and nice! He let me waited in his office when it's raining outside, he later offered to drive me to Cash & Carry where I will be meeting my mom. After couple hours my car was done and in great condition! Price is reasonable too Will definitely be back and will highly recommend any one who owns a Mercedes read more

Hello all I wanted to share all to familiar story of getting your vehicle serviced by factory dealer service centers. MZB I went to my local Santa Rosa Mercedes-Benz dealer for some service, they were very kind and Professional but they were very busy and backed up and it was going to take more than a week for me to get service and I was only in town for a few days visiting family, I decided since it was going to take a long time to use yelp to find a service center to get my car repaired before I drove back to Southern California, I happen to call CK service center 4-3/4 stars and the owner was extremely helpful and professional, he calmed all my fears that he would be able to service my car to the factory specs, being a approved Mercedes service center, I was happy with the way I was treated, I decided to do business with CK, the staff was incredibly nice professional , they offered to pick me up and take me to my location while they service my car and fit me in to their already busy schedule, knowing that I had to leave town, it's nice to see that kind of courtesy and to sweeten the pot the cost was just a hair over 60% of the Mercedes factory service center pricing, I must say, I strongly suggest shopping around when it comes to servicing your vehicle , but my recommendation is a five star recommendation for CK and all of his staff. Excellent job guys , very very happy and would strongly recommend CK service center for (any) of your Mercedes needs. Larry Daniel read more

This place was fantastic! I had a problem with a complicated suspension system, which became inoperable nearby. I had received an estimate for the same repairs from the Mercedes Benz dealer in Santa Monica (before going on my trip) which was almost three times my final bill with CK. Despite being busy, they were willing to inspect my car and got the repair done extremely quickly - before other shops even had time to look at it. As I dropped my vehicle off, I passed another veteran customer who whispered to me, "These guys are terrific!"...and I knew that I had found the right place :-) Friendly, fair, efficient! read more

AMAzing service! I wouldn't take my car anywhere else! Paul is professional and kind. He takes pride in his work and is constantly extending his education. I would recommend C&K over any dealer! read more

I couldn't be more happy with my service here. I brought in a 2006 Sprinter van for a tune-up and some other random adjustment/repairs. Paul Duckworth was friendly and helpful. I don't know anything about cars and he did a great job of explaining everything. I will definitely return and solidly recommend. read more

Excellent service, straight forward and honest. I will defiantly continue to take my Mercedes back for any service or repairs needed. Thanks Paul! read more

If you have an old Mercedes that you want to keep on the road without investing any more then you ABSOLUTELY have to maybe this shop is for you. I have taken two Mercedes to this shop. The first one resulting in me going to a Mercedes dealer 100 miles of picking it up from CK. I called the office and after talking to the owner he assured me it was a miscommunication. So I tried CK again. The second time was a complete disaster my car showed no signs of being serviced. Unless you count the broken mirror and visor the mechanic broke. Very disappointing experience read more

So, first impressions are very important to my wife and I, especially when it comes to business relationships. Paul could not be more hospitable, helpful and courteous than he has been. Even on the phone he is really nice and a wealth of knowledge. When I finally did bring my wife's ML430 into the shop, Paul gave me a thorough walk through of what needed to be done and the time and expense to do it. He is happy to go the extra mile to make sure that everything is in good working condition. Before I met Paul, I was under the impression that any MB mechanic will hang you by your ankles to shake the money out of you as soon as you set foot in their shop. That is the exact opposite of how you are treated as a customer at CK Auto. First, they fix your car....THEN they shake you upside down! But seriously, they are the best! From my own experiences with them I can highly recommend their work to anyone with a Mercedes Benz. read more

After my Original SL years ago I tried Jaguar, BMW, even Ferrari, and I'm back home with Paul and CK with a new SL. This is my go to shop for Mercedes. Paul knows what he's doing, is fairly priced, and always beats the dealer on time. I only go to the local dealer for recall warrantee issues, CK handles the stuff I pay for. A loaner to get me home and back and quick accurate communication about what needs to be done and costs. It rarely takes more than the day to finish. It doesn't get better than this. read more

Ok, This Never Happens.. Well it did! I took a car into CK for a Cam Shaft censor. Paul the owner Said let me check something. He cleaned the wires and its fixed "NO CHARGE" That my friends speaks volumes. read more

If you own or ever plan to own a Mercedes Benz of any year or make, I advise you to drive over to 1241 Petaluma Hill Road and introduce yourself to Paul Duckworth. Paul is another jewel in the Santa Rosa community!! Most people really enjoy owning a Mercedes Benz, until something breaks and its time to repair it. Instant anxiety about the cost of fixing all that "crazy computer stuff" in the engine or the thought of expensive foreign parts......... Well, that was me until I was referred to Paul at CK Auto when my car needed service. Not only did Paul take the time to explain the repairs needed & what may have caused the damage to happen, but he also set down at his desk, hopped on his computer and shopped around on line to help locate the replacement parts at the best offered prices that he could find! SERIOUSLY, who does that? That was my first time at his shop and he didn't know me at all yet he treated me like a person and not just some naive customer that he could squeeze the pockets of. He obviously saw a guy that needed to get his vehicle back on the road and he wanted to help make that happen. Now obviously, when you need professional assistance in any industry and you get referred to an honest person with rich integrity, who happens to be extremely knowledgeable, there is no need to look any further. That being said, over the last 6 years I've consistently gone back to CK Auto for all my minor & major repairs. Each experience has always been the same. ALWAYS! Honest, quality work, and timely. Not only with me, but I notice how considerately they help their other customers, as well. I feel fortunate to have been referred here and I am happy to refer any one I know to visit this shop. read more

My favorite mechanic, been going to him for close to 7 years now. Paul is honest, friendly, and reliable. He even did some easy fixes for me for free! I trust him to not overcharge and to tell me exactly what needs to be done to my car. It's easy to get in touch with him and he's a great communicator. He returns calls promptly, calls if there are delays or additional issues, and gets my car back to me on time. Reasons why Paul is awesome: The first time I had major trouble with my car, he gave me a free quote and took the time to answer all the questions I had regarding every item on the quote. The quote was still costly, so on a whim, I took my car to another Mercedes mechanic to see what they had to say. They charged $80 just to do the quote and charged 50% more for each of the line item repairs! They also added on a bunch of other items that weren't in Paul's quote. I called Paul back to discuss the "extra" items and he said that while I could do the "extra" repairs, they weren't really necessary at the time. It's been 5 years since that quote and I still haven't had to do the "extra" repairs! I also had issues getting my car smogged since my 1996 C280 required some special handing (1996 was the first year of OBD-II and my car was not fully compliant with the OBD-II specifications). This meant the smog technician needed to perform extra steps to get it to pass and the technician had no idea what to do and kept failing my car. Paul called the smog place for me and straightened everything out; my car passed smog with no problems. The smog place was annoying, but Paul fixed the situation and this wasn't something that he even had to do. read more

I've been going to CK Automotive for 15+ years. They have always taken excellent care of the Mercedes Benz's I've owned through the years. I would highly recommend Paul and CK automotive to any Mercedes Benz owner! read more

Most helpful people always. They have replaced lots of stuff on my c250. Always did a great job. Recently had my whole engine replaced and they did a great job. Definitely would recommend these people. read more

Paul, the owner is a great type of person. I appreciate and respect how he values me. He doesn't lie or fabricate anything about your car issues. He has worked on my prior Mercedes and now bring him my newer Mercedes. Very knowledgeable about what he does and I trust him completely with my car. And I don't think any Mercedes Benz auto shops in the North Bay can beat Paul!!! Thanks Paul! read more

Paul at CK is always willing to help me out with my Mercedes. Always a good experience.

Paul is an honest Man! I' have been going to him for over 5yrs to check up on my 95 Benz. It's an older car but can't compalin. My mom gave it to me when she upgrated to her E350 Benz which she also takes to him! If you need a rental car he will even let you have one while he works on your car so you don't have to rely on someone to pick you up. Go check him out! He's the best in town! Also check out his benz in his shops drive way! AMAzING! read more

Had the AC go out in our RV and C&K got us in within a couple of days and fixed it in one day! Great people, great price! They just got my business! read more

Fabulous service! Paul really goes above and beyond to make sure your car is cared for! I went in thinking I needed a costly repair to my Mercedes CL500 when in fact it was just an easy fix! Would recommend to anyone with a Mercedes Benz!! read more

Only place I take any Mercedes or AMG I own since the first day I met Paul. They're a standup group of guys who stand by their work. Best independent Mercedes service shop in the area and I have been to them all. Good enough I recommend them to my friends. read more

Six years later and Paul continues to provide top notch service. He's timely, honest and helpful. This man knows his stuff and makes sure his employees are properly trained. A great place to keep your Mercedes cars maintained. read more