We bought our hot tub here 5 years ago and have been happy with it. They installed it on the…read moreconcrete pad we put in place just for the tub. So far we've had no issues with the tub itself. We recently had to replace to cover - which is common - they have about a 5 year life. They ordered it for us, we picked it up and put it on ourselves. So far it's just as good as the first one. The reason for 4 stars no 5? They can be a bit standoffish and unfriendly and know it alls. You may stand around for a while trying to get someone to wait on you. Also as a woman - they've treated me like I don't know what I'm talking about. So - good products, could have better service.

If you need a hot tub for a great deal, this is the spot. Great people to deal with and answered…read moreall questions.

Im a new pool owner (in ground) and to say the least, it gets expensive and takes a lot of upkeep…read morethroughout the year. I am very lucky to have found such a great pool store to make things a bit easier. It is ran by an older couple who have been very helpful with all the questions I had about my pool. They carry large equipment like motors, filters. They also have chemicals, sand/salt, net/cleaners. The prices are great compared to what I saw online. Glad to pay it too since its a mom and pop business.

I am over the top excited that we found Shores Pool!!! We are new pool owners and had no idea what…read moreto do with the in-ground pool we inherited with our house. We were having trouble with algae and keeping the chlorine levels up, as well as figuring out the sand filter. The staff at Shores Pool were so patient and took the time to explain everything to us newbies. We did exactly as they said and our pool was crystal clear for our 4th of July BBQ. I have gone into the store a couple more times and each encounter is just as enjoyable! Our property is in Ecorse and I will drive to St. Claire Shores and Shores Pool for ALL of my pool needs!!!

recently purchased an Olhausen Billiard Table (Hampton model) from Viscount in Clinton Twp and the…read moreentire experience from guidance on selecting a table to delivery and installation was very professional. The AccuFast rails on the Olhausen are exactly as promised, lively and precise. This is a solid wood table (no MDF) made in Tennessee for a very fair price. Choose Viscount for a great pool table experience.

We bought our pool from Viscount three years ago and had such a great experience that we recently…read morewent back and purchased a hot tub as well. Both purchases have been wonderful, and we couldn't be happier. Their customer service is top notch!

We ended up buying our hot tub from here and couldn't be happier! Very informative staff gave us…read moretons of information and never felt pressured to buy. I highly recommend them!!

Customer service for repairs is awful. No return phone calls,horrible communication. There are much…read morebetter spa dealers out there. Buyer beware if you need repairs!

Be aware of their sand filters. I bought a 1701-013 Sand filter from these guys and noticed that…read moresand was coming back into my pool every time I primed my pump. Also the water pressure was so low coming back into my pool from the sand filter which is where I started to do some research and looks like they're are known issues where there could be something broken on the bottom of it inside of the sand filter. I asked for a return but since I already opened the package, they won't accept it back. So basically they sold me a broken new sand filter or a refurbished sand filter and package it up again. $325 down the drain and these guys just lost a 4 year customer. I'll be ordering elsewhere. BE AWARE!

Staff here were very energetic knowledgeable, willing to answer all my questions and offered great…read moretips. The store was clean and well stocked.

After working with Steve about a faulty pump, we were able to reach an outcome that satisfied both…read moreof us. I like working with Steve. He has a calm demeanor and willing to satisfy his customers. Kenny and Dillon are huge assets for Steve. They are his service men. I would recommend this company

I had a good experience here. After going everywhere to try and find the right pool parts to fix…read moremy filter. I was suggested to try out this place by Dolphin Pools. They said this place would have the parts. And they did! I was very impressed by their part department. Very nice guys. They seem really busy. But they had great customer service.

This store was very helpful when a basement was flooded do to a sump pump failure. They had…read moreseveral experienced employes able to recommend the exact sump pump and plumbing parts required to solve my problem. Their pricing was very fair and they have a great warranty service that if the sump pump breaks during the warranty period, just bring directly to the store for a free replacement no questions asked. This was a huge selling point for me as several plumbing stores I checked with did not support their customers the same way. I wii do business again in the future.

Jason Hadden took excellent care of me today, from the phone call to the acquiring of said…read morematerials. They had what I wanted and it was in stock. Excellent service

My contractor had 16' pressure treated deck boards delivered from John's lumber. They really looked…read moresad and they were filled with knots (about 10- 15 knots per board). My contractor specified that we wanted "premium" boards - but the sales guy at John's told him that "premium" was just a marketing gimmick. When I called he gave me the same excuse. When I asked about the #2 & #1 stamps on the boards - he just reiterated his stance. I then called Fingerle Lumber and asked about pressure treated premium boards - they gave me the real scoop and I ordered new boards from Fingerle. They are beautiful, and almost knot free. They are also stamped "premium". We returned the sad boards to John's. Why 2 stars? Maybe the sales guy was just uneducated or new- benefit of the doubt.