I went to Floor and Decor and multiple other tile stores looking for a solid black porcelain or…read moresimilar stone black in color and was only able to find it at the Tile Shop on Grand River in Farmington, MI., where the choices and displays are endless. However my review is regarding the most outstanding service I received at this store from Jacob and Sebastian. Beginning with their extensive knowledge in helping with making the right selections for my project, to the speedy delivery of my tiles which had to be special ordered, twice, the support and assistance in dealing with the mistakes and delays made by my contractor. Without their genuine concern, and taking the time to understand the scope of the problems we were having, I don't think my fireplace would have been completed at all. This particular Tile Shop is not just a regular store with people at the register, it is a place where the customers really do matter. Be sure to ask for Jacob or Sebastian.

The tile looks great. The wife and I are very happy with the way it looks and the Tile Shop had an…read moreexcellent selection to choose from. However, they sold us over $8,000 worth of tile when we actually needed only $5,000. Then they refused to take the extra back even though we complied with their return policy. We've reached out twice now for satisfaction and they haven't responded (TS, you have my phone number. You know who I am. Please call). Judging from other reviews on this site, apparently they mistreat a lot of their Customers. Now we're stuck with $3,000 worth of new tile that we can't do anything with. So, don't buy anything from this place unless you want to spend a few grand on unused ceramic that's going to gather dust in your basement for thirty years.

Such great service. I was greeted when I walked in and they were very attentive and made sure I got…read moreexactly what I needed. I would recommend going here and I will be returning.

They understand Retail but have no clue to assist homeowners on their own projects. They only want…read moreto sell products. Management is very poor in giving any construction knowledge. Customer who do not have a contractor is pushed to refer a source that will measure but not give advice of alternatives

We engaged Robert to install the backsplash in our new kitchen. He did a great job! He arrived on…read moretime and cleaned up when he was done. We couldn't be happier.

From the owner: Specializing in custom tile installation for new construction, commercial jobs, and remodelsread more

I have been looking for tile for a few months and although there are quite a few places around,…read moreBeaver tile was the most helpful, friendly and knowledgeable. They made it a lot easier and enjoyable to try to decide on such a large purchase. There are other tile companies in the same industrial complex and on the same street but I was actually ignored went I went in those stores. Even if I found a tile I liked at the other stores I would not give them my business. Fortunately, I found one that I loved at beaver tile. The ladies there are awesome.!!

This place has been here forever. Bought my tile here in the 90's through my contractor and again…read morefor part of a recent renovation. The showroom is a little small and dated but the staff knows their products. Quality stuff. Like most specialized suppliers there is a process to purchasing. Overall a good experience.

Delivered material late, then wouldn't except return when their was extra material that they…read moremeasured

We always get great service from McNabb's and we've used them commercially and in our home, but…read morethis time Emma and the team went way above and beyond. From assisting us in finding the perfect carpet, to setting and executing the measure in record time, to the speedy and excellent installation, this was another big win! We have, and will continue to recommend D.E. McNabb--in fact, if you're looking for flooring and installation, do yourself a favor and look no further!

BUYER BEWARE!!!!!!!!!!!!!!! We have had the most…read morefrustrating experience with the ordering of our tile. We picked out a tile and were told there was enough in stock. Then we were told there wasn't so we had to go back to the showroom and pick out another tile. Very weak communication between inventory and showroom departments. Sure enough, same issue. Back to the showroom. Picked another tile that we had to wait a month for. In the meantime our tile man is working on our project with another tile that is to be paired up with. Shipment comes in and they are short one box. Now we are told they dont know when or where they can get that missing box of tile. May have to redo the whole job. So frustrating. Our tile man told us that ever since the original owner sold to big corporation the company has really gone downhill. Has had problems with other jobs too. Wish he never would have recommended this very incompetent establishment. Go somewhere else and save yourself a lot of GRIEF

Terrible place to buy tile. First their hours are ridiculous and impossible. During the week the…read morefront is open to 5 but if you ordered tile the back where you pickup is only open to 4pm, so convenient for you know working people. Maybe you can get them on Saturday, oh nope not open for pickup on weekends! Then there's the pricing that's WAY more expensive than other stores even for tile that's just printed images, nothing special. My porcelain mosaic tile I got chipped along numerous edges very easily. Whereas the porcelain tile I got from another store you could almost scuff diamonds with. This place is not worth your tile at all.

Malak was a gem! Really listened to my needs and the floor looks fantastic. Highly recommend.read more

Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

Ervin and his crew were very professional, friendly, on time and did excellent work. I would…read morerecommend E-Ideas to anyone wanting countertops!

Ervin, Ben and his team were great. On time. Very punctual. Very professional. Great quote for the…read moremaster bathroom shower. I highly recommend E-Ideas Consulting.

I would recommend Gary and his company to anyone. I had them install LVT and carpet in my home. The…read morequality and service was outstanding from start to finish. Photos to follow of my before and after transformation. Ask for Gary Garland and you won't be disappointed. Thank you Gary Karrie G.

Walter was very helpful in explaining different carpet types, he came to our house and measured our…read moreflooors. He was able to help us select the carpet we were interested in. Rich and Doug did a great job installing our new carpet! It turned out amazing!! Highly recommend this company.

Excellent job done spraying my newly remodeled laundry room! thank you Jonathan for taking the time…read moreto spray the ceiling and walls and then to brush the doors.

Jonatan and his team are amazing, truly. This is the second time in a year I've hired them. The…read morefirst time was to paint our entire home, this time was to remodel our basement. Every last detail was taken care of, they went above and beyond to do things that weren't even asked of them. They put a ton of care into the job like it was their own home. Couldn't recommend them enough. 10/10 - Professional, on time, super friendly. Look no further for any home project