I moved to Bridgeville in March of 2022 driving from Nevada and thought it would be a good time to…read morehave the oil changed and a tire rotation to my car. A neighbor recommended Reed's Auto Repair. It's less than 10 minutes from my home so I decided to give them a try. I made an appointment for the following week. I waited @ the shop for 45 minutes while the work was being done. The bill came to $123.85 which I thought was a little high considering I had been taking it to my local dealership in Nevada since day 1 and they charged me 85.00 for the same service and using synthetic oil. I called Reed's last week and made another appointment (reluctantly) but this time it was for an oil change only. I waited again for the service to be completed and John came out with the bill that totaled $162.79. I was shocked I asked him why it was so expensive for just an oil change and his response was " it is the damn Chinese raising prices" I had given him my debit card and the transaction went through before I could change my mind. I called Advance Auto store and they sell it for 11.99 per quart. My car uses 5.5 quarts. John charged me $98.89. 5.5 quarts @11.99 = $65.94. I'm sure any auto repair shop get oil at a discount too. On top of that he charged me 44.00 for labor as well! The only thing he didn't screw me on was the oil filter for 19.90. Of course I checked with a few other neighbors an they said they get the same synthetic oil change at a shop just down the street in the other direction and it costs them 69.00. And it's not a Valvoline quick lube. I don't know if it's because of where I live that I can afford these prices but it's just a shame he can do this and keep a customer base. I'm never going back because I'm FIRE TRUCKING PISSED OFF that I let this happen to me!!!

We were on our way home from vacation and had a brake problem. Mr Reed went out of his way to get…read moreus back on the road on a Saturday morning.

Took my car here for an oil change. Cross threaded my drain plug, bad. Put some Sealant to hold it…read morein place. Took it back, they said "nothing is wrong, it's not leaking." Bruh. Took it to a real mechanic, fixed it. Cost me $85 extra and weeks of my time. Pay the extra $25 and go to a real shop. Ps. Customer service is as bad as their mechanical service, except the one lady, she's really nice and patient.

Would not recommend to my worst enemy. You have to try to get an oil change this wrong. Oil drain…read moreplug was stripped and the filter was a few full rotations past the point of tight.

Absolutely recommend Jacob H. West Services. Had my vehicle (2013 Ford Explorer XLT) towed to his…read moreshop after my vehicle stopped running and then subsequently would start but would cut off. Personally thought it was the fuel pump. Jacob after a thorough diagnosis found out it was the mass air flow sensor. Jacob changed the sensor, cleaned the injectors and even sealed an exhaust leak that I had. Constant communication the whole time. All of that and even offered a military discount which really made everything much more cost effective. Definitely have found a great and honest mechanic. Choose Jacob H. West Services for your vehicles' mechanical needs.

From the owner: Services include but are not limited to:…read more Lawn mowing/trimming/edging/blowing off hard surfaces Yard debris removal Light trimming of trees and shrubbery Garage/shed/home debris clean out Light handyman repairs Auto repair I offer over 20 years of continuous experience and the knowledge to get the job done.

I've called the service number 4 times on 3 different days and had to leave a voicemail but not one…read moreresponse!!!

Had 9:30 online appt,Manger left to get food and no one could operate computer. Waited half hour…read morepast appt time and left without tires. I didn't leave because they were busy,I was only one there. I left because of poor management and business practices. Sure hope breakfast was good because you missed an $1150.00 sale.

I was usually happy and satisfied going here, however; I am beyond ticked off, they had my car…read moresince last Tues 5/21 and they were just starting to look at it 5/29 they could pull it apart (but, wouldn't be able to assemble again, not enough time) so, now it's 5/31 and they don't know when it'll be looked at (maybe not even next week) She said I was about to call you, and I responded Right, but, it's been here 1 1/2 weeks. Ended up finding another place taking my car out, and not going back. Plus, if you're "swamped" and it's your company you do anything to clear the books. Work later, come on weekends.

This shop is fantastic , every single question answered and with professional intention and…read morequality. Very well ran and I highly recommend.

my car died at an intersection. Rome just happened to be driving by and got my car started…read more Highly recommend.

From the owner: For doing your daily car maintenance could be very pricey but I can get you in and out and don’t…read morehave to wait long for your vehicle and don’t have pay all that money at a shop very good prices where you can’t beat

Parents are longtime customers of this local auto repair shop, and last month was my first time…read morebringing my own personal vehicle in. The lady who works there is very professional and friendly over phone and in-person. I had my car towed over after being given the number for a tow service. After evaluating my vehicle, the shop ordered the necessary part needed to fix my car before the Thanksgiving holiday. I was unable to drop in to pickup my vehicle a couple of times during and afterwards, but the shop are understanding that things tend to come up in a person's hectic schedule.

Fast friendly service! Mike got us in quickly, diagnosed problem and was able to complete the brake…read morerepair all in an afternoon so our family could continue our trip. Excellent service and good price. Couldn't have had car trouble in a better location. Total Godsend.