Over the weekend my automatic garage door jumped the track as a cable broke, trapping my cars. I needed the garage door fixed so that I could get my car and go to work the next week. I called CityScape on Monday morning and Jeff showed up within 6 hours to assess the damage. Jeff was informative, helpful and quick to resolve the issue. His work was efficient and priced affordable. I am grateful for the speedy response and quick repairs. If I run into more problems in the future, Cityscape will be the company I call first. read more

As much as I wanted to like these guys, they messed up at every turn. Switched up the price on me after providing a written quote, tons of excuses, scheduling was a nightmare and anything but streamlined, God forbid you have to work with Dean on anything get ready for ongoing frustration, and then they messed up on the install and the best part was when we called to tell them our garage door was broken after a year from the install, they told us they'd normally charge to fix it since it was two weeks past a year and the guy who came to fix it was rude to my wife and made us feel like we did something wrong when it was their fault to begin with due to improper install (screws installed backwards). I honestly don't know how they have so many good reviews. When you spend 8k for a garage it shouldn't be a painful process, too many other good companies out there. read more

I can't recommend this company enough for incredible prompt garage door service, the quality, extreme professionalism, fair pricing and the work that was done by far exceeded my expectations. They offered same-day or next day service to replace my garage door motor and Joe, in particularly was extremely helpful in answering all my questions and offered a free quote to come out and evaluate the work that needed to be done. He replaced the motor, know exactly what the problem was within minutes and had things up & running smoothly very quickly. He even added extra lighting in my garage that was needed and offered that service as well. I will definitely use Cityscape again when I need any further service or a new custom door installed. Very happy customer! :) read more

Another 5 star review, had some trouble closing my garage, called them around 4pm and they were able to accommodate me last minute. Joe showed up and diagnosed my garage misalignment issue. We chatted about my garage door opener being 20 years old, so I asked him for his recommendation. He gave me a reasonable priced option that I can get at Home Depot. And Joe scheduled my garage door opener install the next day. He was thorough, communicative and professional. He did not leave until we got all my programming completed. He also checked, cleaned and sprayed bolts and nuts of my garage door system. These are the experts I will call whenever I need anything done to my garage. Thanks Joe! read more

Great company, they are my go to for anything along the lines of new doors, repairs , and upgrades.

Our garage door was making a lot of noise and we suspected it was time for maintenance. Contacted Cityscape and they sent Jeff out the following day. Jeff knew exactly what needed to be done, made adjustments to the door and lubricated hinges and spring bearings. I felt the price was fair and was very happy with Jeff's knowledge and expertise. Would definitely recommend Cityscape and will use them in the future. read more

Jeff did an amazing job replacing my old garage door opener. He arrived on time, did the job quickly and it works perfectly and quietly. I'm very satisfied! I highly recommend CityScape garage doors for your next job. read more

We've purchased two garage doors with Cityscape and love them!! They have great selection and fair prices! Chip helped us with the quote and scheduling and had great communication. Our garages were able to be installed so quickly! Would highly recommend!! Brings such curb appeal to the property. read more

Cityscape Garage Doors - Garage Door Services Near Me - Costa Mesa, California

Cityscape Garage Doors has been great every time I've needed service. Jeff was my technician today- he was on time, friendly, and got the repairs done quickly. He also took the time to clearly explain what caused the issue and how it was fixed, which I really appreciated. I've also worked with Joe in the past and had a similarly positive experience. Both technicians have been professional, knowledgeable, and easy to work with. Highly recommend Cityscape Garage Doors! read more

Jeff is a great garage door repair specialist and always does a amazing job in a timely manner and superior quality! I had Jeff to help me for garage door repair/replacement services twice. As always, He did a very professional job! I highly recommend to contact Jeff if you need this kind of service. He is a good Christian and trusted person. You would be happy if you could get service from Jeff! Thank you again, Jeff! read more

We had Cityscape come out after another company tried to rip us off with their quote/the amount of work required for our garage door repair. Cityscape identified the minor issue right away, tuned up the door and sent us on our way for a very reasonable price. We appreciate their honesty and quality of work very much! read more

Recently I had the opportunity to work with Chip at Cityscape garage door for an issue with my Martin door. I reached out to numerous companies and Chip was the only person who followed up with me. He was extremely helpful in getting me the information I needed including contacting the manufacturer and mailing me the info I required. I'll definitely call Cityscape for all my future garage door needs. read more

Overall a pretty good experience. Sales experience was great. I got all the information I needed to make an informed decision quickly vs other garage door companies I asked for quotes on. Chip with Cityscape came prepared to show me a variety of options and after speaking about what I thought I wanted immediately opened up to a C.H.I. Door. It was exactly what we were looking for. Price was great as well C.H.I. Had some manufacturing mishaps and here is where I dropped a star. Cityscape didn't contact me, I had to contact them to find out about delays. They also seemed a bit annoyed that I was frustrated my door was delayed twice. It's not like was belligerent, just asked politely about my door. Again at the end of installation I got a call about billing but no one ever asked if I was happy with the product or the install and just seemed to want to charge me and move on. Person calling was the same as the one I was emailing with about delays. The installation was pretty quick. The guys doing it were nice, they kept things clean and the door looks amazing installed. I would work Cityscape again despite the in between and ending customer service being a bit flat. read more

Cityscape Garage Doors - Garage Door Services Near Me - Costa Mesa, California

I had a tired old wood garage door on my beach house that finally gave out. After calling a few companies I spoke to CityScape. Their sales guy Chip was super pleasant and easy going and answered all my questions and provided me with online web pages to look at for design options. We decided to meet up on site and settled on the best door style and window options for my budget. We also chose a new door opener. The installation was about 5 weeks later and was expertly done - all new hardware, built super strong and performs quietly. They even painted the door for me to match my home color scheme. Top notch job - it looks amazing. Very pleased. read more

Cityscape Garage Doors - New garage door installation with custom frosted windows and paint - Garage Door Services Near Me - Costa Mesa, California

This review is for services received a few years back. Every time I look at my garage door I'm reminded of everything that went wrong. I'm sure this is a one-off, but just want to put my experience out there in case you are trying to choose between 2 companies. Two things led to the dissatisfaction with this company. Firstly, the garage ordered was not the one I received. I ordered a flat panel with 8 windows, 4 on the right and 4 on the left. The garage received just had windows on the left. When I pointed this out to the sales person on the installation date, he retreated to his car and it took about 30 minutes for him to admit that the door was incorrectly ordered. I was presented with 3 options, the first which I was pleaded against was to reorder and have the company eat the cost of the door (about 5-6K) that was delivered, second was to have them cut the windows in the existing door, um no I don't think so,authorizing that sounded like a terrible idea, and third to keep the door and get some $ back to make up for not getting what I wanted. I went with option 3 but in retrospect I'm not convinced the $ I received included anything additional other than the difference between purchasing a door with windows 8 versus 4 as they were different prices. Second issue was with the installation. The spacing was incorrect on the housing for the coiled wire and it was supposedly upside down, we had an electric outage during the summer so the garage was released manually to open it, problem was I didn't notice that the garage wire was not coiled properly, the garage door came down at a fast rate, luckily missing me but getting out of the way fast hurt my neck a little later, it came down crooked on one side which put pressure on the window corners and the flat surface creased, which is the eyesore I live with today. Reason I know about the spacing/upside down issue was because I was listening to the repair guy talking to someone on the phone about it. Initially Cityscape agreed to repair the creased panels, they reordered one. When received the trim around the window was glossy plastic instead of matte, so it went back, the workers weren't happy and threw the panel back on their truck uncovered and in a rough manner, I'm guessing to make me feel bad but I think it scratched the panel which could have been reused. In the meantime, Martin garage doors stopped producing the smooth panel garage door. The owner of Cityscape Joe was communicative at first indicating that Martin planned on producing again and that when they did he would help fix the door. Communications went on for over a year, hence why this review is so long after the services were received. Anyway, eventually Joe stopped responding, so I'm left with a door I didn't really want, advice to others is don't settle and don't have a bleeding heart, and I'm left with a door with dents. Total cost for the door and services was over $6k which is why it bothers me. Hope this review helps, if nothing else at least I got to vent. read more

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As usual City Scape was able to service my garage door within 24 hours when I requested an appointment ( non-urgent). Joe P. has serviced my garage door and weather stripping on site for a fair price. Will definitely use as my go to company and when I remodel my garage and get a new garage door!!!! Thanks read more

This is my third or fourth time calling on CityScape Garage Doors for help and they have always come through with high quality workmanship and excellent responsiveness. This time I was locked out of my house with my backup key in the garage, but a spring broke on the garage door and it wouldn't open. They had someone over in a little over an hour, and they replaced the broken spring, a broken hinge and a very frayed cable in less than an hour. I managed to keep all my appointments for the day thanks to CityScape's excellent and quick emergency service! Highly recommend this company! read more

I needed garage door service on a Saturday -I called Cityscape and Joe came out within an hour. He quickly fixed the problem and charged a very reasonable amount. He worked quickly and made adjustments that greatly improved the operation of the door. He also explained everything clearly and was very courteous. Couldn't be happier. read more

Had Cityscape install our garage door and done routine service, always first class. We had one warranty claim that was handled by Cityscape with the manufacturer very professionally. Would recommend it for your garage door, and would use Cityscape again. read more

City Scape is great, their response time was awesome, Joe Pinkston one of their representatives was very friendly, and performed a great job. I will definitely use them again, and will not hesitate to refer them to my neighbors. read more

Cityscape Garage Doors - Garage Door Services Near Me - Costa Mesa, California

Cityscape started as a fantastic experience. They were polite and very welcoming to new business. The initial sales guy was on time and extremely friendly, knowledgeable, and was easily able to answer all of my first time buyer questions. My garage door was completely broken and unable to open, so believe me I had a lot of questions! Right before ordering the door I was told that because of Covid there would be a 12 week lead time. Fine. Totally get it. You can only install doors as fast as you can get them. He even called CHI (door manufacture) and confirmed a 12 week lead time for a new door. After I placed the order for a new garage door however, it all changed. The 12 weeks go by, and no contact from Cityscapes whatsoever. I called and spoke with Dean, an operations employee who I was told knows about all the door coming in. I asked what the ETA was looking like, and he apologized and couldn't really tell me, since everything so far is just basically up to how fast the manufacturer could make it. I told them that's fine we'll wait another week just to see how it goes. 2 weeks go by. Still no contact. I call again. Still no door. Still no ETA. 2 more weeks go by. Still no contact. I call again. Still no ETA. I'm told that the 12 week ETA originally given to me is basically meaningless. 2 MORE weeks go by. Still no contact. I call again. STILL no ETA. Dean tells me hopefully it would be in soon, and that (this was his favorite line) some people have to wait MONTHS to get a door and that mine is coming in quicker than most. It had already been 4 months since I ordered the door. I told him that "I am "some people"." He had a good laugh about it. I wasn't laughing. Finally I get my first contact from them since I ordered the door! on March 16th I get an email that say's the new delivery dates would me 3-30. Nice, a new ETA! At least that's something I can look forward to. The doors only get delivered from the manufacture to CityScapes once a week on Tuesdays. I found that out pretty quick after all the conversations I had waiting on this door. Dean is also only in the office for 3.5 hours every weekday. So if you don't normally wake up before 11am, you better set your alarm to give this guy a call because no one else is able to look up information on your door order other than him. I call Dean up on the 29th (Monday) because I was going on vacation and needed to have the door put in before Thursday afternoon. Remember, the doors get delivered on Tuesdays. He tells me unfortunately my door wasn't going to make it on the truck tomorrow because it wasn't finished being made. I LOST IT. I told him I need the phone number for the manufacture, the manufactures order number for my door, I need everything. He said he could give me all that information in an email in 5 minutes. Great, I'll be waiting. No email comes in, but he calls me back. It seems the manufacture DID complete my door and it WILL be on the truck tomorrow. We even setup an install time for the 30th. The installers came in, and I asked them if they could mount the track to the wood underneath some drywall I was planning on taking out. I told them I'd be more than happy to cut out the 12 x 6 inch rectangle myself since it's not their job to do that kind of stuff. I even started to cut out the portion I wanted outThey said nahhhh we can do it no big deal. Easy Peasy... Surprise! They didn't do it. Wasn't a huge deal, still a bummer, but I was just happy to FINALLY have a working garage door again. I ordered the door on November 11th, and didn't get the new one installed till March 30th. 1 day shy of 20 weeks. Almost double the original ETA. No percentage off the original price, no "on us" products added, not even an apology for the HUGE delay on getting my product delivered and installed. Hopefully I never have to get a new garage door and if I do I doubt HIGHLY it will be through CityScapes. 2 stars for the quick install that wasn't quite done right. read more

Cityscape Garage Doors - Garage Door Services Near Me - Costa Mesa, California

Quick response and easy to schedule an appointment. Repeat customer - always happy with quality of service.

Joe the owner is awesome! He personally came out on a Saturday to adjust a few things - can't speak highly enough of the quality of service and honest pricing. read more

Best service I ever got for a last minute call at 6 pm and my garage was fixed within hours. I am amazed by Joe to be able to help me out at the most chaotic time and it was all done so quickly! I can't thank him enough for saving the day as my car was stuck in the garage and fixed it all! Thank you so much! read more

Had my new aluminum glass doors installed this week. From the beginning, getting an estimate and setting up the appointment was a breeze. Joe and Chip were very professional, honest, and easy to work with. Prices were reasonable as well. We were quoted 6 to 8 weeks until the doors would arrive and they were installed by the 6th week. Great company to work with and would highly recommend. read more

Cityscape Garage Doors - new aluminum glass garage doors installed - Garage Door Services Near Me - Costa Mesa, California

From the first meeting with Chip to discuss our options to the actual prompt and speedy installation, our experience was wonderful. I will be sharing this company's information with any friends or family who ever have the need for a new garage door. Chip worked with us and our budget to find the best fit. He was extremely communicative and responsive every time I had a question or needed more information. Once everything was ordered Dean did a wonderful job keeping me posted on when to expect my door and getting my installation scheduled as soon as possible. Jesus and his assistant who did the actual install arrived early, worked quickly and were very nice. I am so glad we went with CityScape. If we ever move and decide to change out the garage door I will not hesitate to contact them again. read more

Cityscape Garage Doors - Our original white door was replaced with the CHI Model 5983 in the Accents Cedar, Long Panel Carriage House Design - Garage Door Services Near Me - Costa Mesa, California

Had a top notch experience with this company. From quote to installation, we are thrilled with our new garage door. Chip was our main point of contact and he was communicative and helpful from start to finish. Highly recommend! read more

I have been using Cityscape for repairing and servicing my garage door at my home in Costa Mesa since 2013. During that time, Joe has provided excellent service when I had a garage door problem. Joe is a highly experienced technician and is able to accurately analyze the garage door issue and repair the garage door or replace parts and fix the problem. Joe is a very honest garage door technician. You can count on him to give you a fair estimate for his services. He guarantees his work and he is committed to ensuring that the customer is satisfied with his quality work. I highly recommend Cityscape Garage Doors. They are a reputable company and Joe is the best garage door technician in Orange County. Tony Grant read more

Excellent service! I have used them for a vacation rental we own in Newport Beach, and our personal home in Tustin. Joe has been wonderful - often servicing the garage the same day I call. I recommend them to anyone. read more

Well done! A coil/torsion spring broke on a Thursday night. Cityscape someone at our home the next day. Our tech, Daniel, installed the new springs then tuned and adjusted the door. The door now rolls quieter and smoother. read more

Such a bummer when you go to open the garage for an appointment and it doesn't open. Checked on Nextdoor and Costa Mesa Buzz and started with their recommendations for repair companies. Checked out 4 on Yelp and requested quotes. All 4 replied quickly and we chose City. Our Spring had broken and was replaced pretty quickly but the door was still not operating properly. Joe replaced the bearings and did some corrections that were needed but he was still not satisfied and worked on it another hour (dog with a bone ) making sure it was perfect. In the end we were charged for the bearings also but not really for the additional time to install and locate the additional adjustments needed. Our entire experience was great. read more

Joe and his team at CityScape Garage Doors took great care of us! From the estimating phase to the installation, all was very smooth and professional! Thank you to Joe, Chip and the rest of the team at CityScape! read more

Cityscape Garage Doors - New garage doors, thanks to CityScape Garage Doors - Garage Door Services Near Me - Costa Mesa, California

Years ago, when my Mom's electric garage door stopped working, I called CityScape and spoke to someone who walked me through a process to see if it was an "easy fix". It was and the problem was fixed on the phone at zero cost to me. All these years later and Mom's electric garage door again stops working. Even I have a hunch that the problem can't be solved on the phone but this time nobody tries. An appointment is made for the following day and the repair person shows up at the beginning of the 1-hour window allotted for the appointment. The problem was that either a whole new motor is needed (approximately $600) or perhaps I can get a bit more mileage on the existing one with a "tune-up" (approximately $120). The rub though: if the tune-up lasts 24 hours and then the motor blows, the tune-up was for naught. So it's a roll of the dice and I went for the cheaper of the options while crossing my fingers. A few thoughts here: 1. I really appreciated the phone walk-through from years ago, thus the reason I called this place this time. 2. I also liked that a live person answered the phone (both times), scheduled an appointment for the next day, and that the repairman was prompt. 3. Though I understood what I was told, I was hoping for an "if the motor gives out within 30 days of the tune-up we can discount the new motor cost by the price of the earlier tune-up less, say $50". I didn't get that sort of definitive offer (but lucky me, the tune-up has sufficed for several months now). As I looked at reviews after making the appointment, I noticed several people remark that CityScape's prices are a bit higher than the norm. Given the plusses mentioned above, paying a bit more isn't a deal-breaker. CityScape, for better or worse (and even though I hope I never see them again), is now my "garage door people" for life. read more

What an amazing company! Daniel came out just as promised, and he is kind, knowledgeable and friendly. He fixed our problem right away and called back a few days later to make sure everything was working correctly. I highly recommend Daniel and Joe. read more

My house needed a new garage door opener and Daniel went through all the models they had available in detail. Throughout the process he was able to answer my questions/concerns. Daniel also helped program our cars to open/close the garage door. I would highly recommend him to friends and family. Thank you! read more

Cityscape is my go to garage door contractor. Their team is customer focused, show up on time and explain the issue along with what needs to be done. My experience has always been fantastic! read more

Cityscape garage door did a great job fixing my garage door. I used them about fifteen years ago to reinforce a sagging garage door. It is still in operation! The spring failed last week so I called Cityscape. They came out the same day to help me get my car out of the garage. Daniel was very helpful. He had to special order the spring. In two days the job was done. He also replaced the belt on the opener and lubricated all moving parts. Well done! read more

Excellent company ! When I came home today and my garage door's could not so I called up the this company at 5:30pm. The operator ( Jennifer) dispatch Daniel to come by 7pm to see what was wrong. He change out new springs and finished by 8:30p.m.. He was very cordial and professional. He tighten & lubed the gears. He went beyond but what's need to be done! Thank you for your service...keep up the good for the 5 stars reviews ! read more

Very satisfied with Cityscape service and it's representative-Joe. The price to install my Chamberlain garage door opener was very reasonable compared to other services that I researched. There was no "upselling as I experienced with one onsite service representative. As important, was the quality of the service and professionalism that Joe/Cityscape represented to me. I will contact them again as needed. Ray G. Costa Mesa read more

Great response time and very professional! Glad they worked on a Saturday. Thanks Russ read more