Jesse and Chris from Sam's Garage Doors came by yesterday to repair my older and failing garage door. After a few observations of watching the door go up and down they quickly figured out what the issue was and went to work to fix it and took around 30 minutes. From the appointment setting and getting a 20 minutes text prior to their arrival (which I had requested) everything went smoothly and as planned. Sam's Garage Doors along with their technicians Jesse and Chris, thank you for your quick resolve and efficiency in repairing my door! Bryan O read more

Wow I hate when this happens... when you had an amazing experience with a company year and years ago so you return and it's just night and day from the previous experience. Bummer. Our garage door was broken so we called them out. We told them we could only be home until 4pm and they gave us the window of 2-4pm. We made sure we were home during that time. Unfortunately, it was for no reason because nobody showed up or called. We called them and they said they would come tight then and only take a minute to give an estimate for the work. Well no estimate was provided and they just started the work without any communication. When I heard drilling I asked if they were going to provide an estimate or what? And the workers said, ya, it's almost done, it's $450. No approval, no paperwork, nothing. I was late to my appointment and they said we could leave them locked in the garage, but as we were going to leave they kept having to go through the house to get things from their truck. I didn't want to leave them locked in the hot garage but we really had to leave. The whole situation was so incredibly frustrating. Then the office girl called me to collect payment and made it 100 times worse. I was trying to explain to her that the process was really stressful and she said, "ok so then I'll just have them go back and undo everything they did" .... Are you serious? What kind of customer service is that? What a terrible representation for their business. Had she said, "I understand how that was frustrating. We should have come when we said we were/communicated/provided an estimate/explained what we were even doing/honestly anything? It would have been different. Things happen, I get that, but have accountability and communication. It's very very basic customer service. We paid, we're done with them, but we will never use this company again. read more

Avengers Assemble! So finding a good garage door guy usually feels like dealing with the Vulture.. everyone is just trying to scam you for extra parts. But Sam's Garage Door is basically the Captain America of home repairs. They are super honest and don't try to upsell you on some crazy Stark Tech system you don't even need. We have used them for years and they have saved us a ton of money,, their repairs and service are actually reasonble. it's like having your own personal Damage Control crew that doesn't require a Tony Stark bank account to afford. just straightforward fixes. They are also super prompt. like Quicksilver fast when you call them. And very professional and knowledgeable... they know exactly how the springs and tracks work like Bruce Banner in a lab. I highly recomend them. If your door gets stuck, don't panic.. just hit them up on the Nick Fury pager. 5 stars. read more

Great quality service. Walked us through how to use new opener, prompt and arrived on time, gave a heads up when 20 mins out. Super helpful and quick response time. read more

Amazing service. I strongly recommend Sam's garage service, these people came so quickly to fix the Garage door, and they even fought for me with the property management company when the property management refused to change the garage door, Sam's got the repair at least approved and got the job perfectly done. read more

My garage door stopped working. I called Sam's Garage and they came out right away, knew exactly what the problem was and fixed it for a very reasonable price. At some point I'll need to replace the automatic garage door, and when that time comes I'm calling Sam's Garage. I definitely recommend them. Thanks! read more

They are very quick and provided a good competitive price. The new garage door that they installed looks very good and operates smoothly. Very satisfied. read more

I called and told them it was urgent as my garage door was not working correctly, they showed up next morning on time , the tech checked and found and fixed the issue very quickly. He then serviced and oiled all springs and hinges and made sure that all is in good working order. Then he cleaned up his work area and left me with a big smile Price was very very very reasonable. In short reliable, punctual, reasonably priced and professional. read more

Diego came out and addressed the issue with my garage door immediately. Professional and insightful!

We had an issue with our garage door not closing and decided to call Sam's for help. Jesse and Chris came and they were not only super professional and quick with their repairs, they were also so friendly. Will definitely be recommending Sam's in the future to everyone I know and especially Jesse and Chris! read more

Omgggg... Sam's Garage Doors is amazing!!. They are quick and professional. The quality of work is incredible. Diego, Victor, and Chris were the installation team and they are experts!. Amy who's part of the office team is super sweet and patient with all my questions. I loveeee this company. Highly recommend everytime. Will definitely use them again when I need. read more

Sam's Garage Doors - Another view of frameless - Garage Door Services Near Me - Los Alamitos, California

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They charged me 65 dollars for an estimate, they didn't even tell me they will charge me for the estimate, other wise I would not ask them to come at all. Because most of the company will offer free estimate and give a quote. They insist they told me on the phone and want to me to pay 65 dollars, I know they never said that. I don't want to argue anymore and payed the fee at last. Be careful people! read more

Sam's Garage Doors - 65 dollars visit fee - Garage Door Services Near Me - Los Alamitos, California

Professional team and Best customer service, and quality!! Highly recommended. Thank you Sam read more

They provided Prompt high quality service. Will definitely use them again for our garage door servicing needs thank you. We really enjoy our reliable and quiet garage door. It gets a lot of use. read more

Great work. Very kind workers. And honest pricing. They did the job quick and I couldn't have asked for better service! Thank you! read more

Sam's Garage Doors - New garage installed - Garage Door Services Near Me - Los Alamitos, California

Jesse was great. He took the time to explain everything in detail, was quick, and neat. I will definitely use Sam's Garage Doors and Jesse for any future repairs. read more

Our Technician and First Customer Contact was Diego T! Outstanding AND quick service from start to finish to replace our garage door. Sam's Garage Doors' Team was professional, punctual, and delivered top-tier quality work. The price was great too!!! Customer service was excellent and communication was seamless throughout the process. Diego especially was very knowledgeable and helpful. We highly recommend this Company and would confidently refer them to ALL our family and friends! read more

Sam's Garage Doors - HOA Garage Door - Garage Door Services Near Me - Los Alamitos, California

Jessie and Leo came out to repair our garage door opener on the day that we called. We had a broken belt and bad rollers so both the belt and the rollers were replaced and they reprogrammed the opener so that the motor would work with the new equipment. Everything was tested for safety and explained well to us. We are very grateful that this is the company we called and that Jessie and Leo were friendly and efficient. read more

I recently had an opener problem and called Sam's garage Door Co. And I am thankful that I did. I highly recommend this company. The staff is extremely professional, efficient, thorough, and courteous. Diego and Chris are outstanding and represent their company to the highest degree! read more

Jessie and Chris were amazing! They are so professional, polite, and efficient. They fixed the wiring issue with my garage door and now my door opens and closes with no issues. They even oiled the coils and rails for me without me having to ask. Will call again the next time I have any issues! read more

Mike was amazing! He diagnosed issue in less than 10 seconds. Walked to vehicle to grab bag & ladder. He then set-up and began removal of lens, bulbs, etc. to access gear. He went a step further in making adjustments to door raised height allowing door to slide further into track for additional clearance. Mike provided an exceptional experience!!!! read more

Why do they have FIVE STARS? Read and find out! When we were searching for an installer, we did a ton of research - reviews of service and the products themselves. The whole thing. We needed to know what we were in for. We sweat over this decision for many weeks before we chose Sam's. SO happy we did! The employees are incredibly knowledgeable, courteous, clean, respectful, organized, and quick to respond - especially post install, which is where it really matters. We have personally worked with Jesse on a few occasions and can't fault him for anything. The install was super clean. Wiring was professional, as well as the physical install, where there was no damage or marks remaining after. They did a complete walk-through and when they left, there was nothing in the way of trash or debris to be found. Such respectful guys. On top of that! The admin staff is the same! Totally pro and very easy to work with. No attitudes when we asked for help or to fit us in in a pinch when something I did caused an issue. They always have gone above and beyond to make sure we were taken care of. You can't get that anymore anywhere. Many companies that employ dudes performing physical labor have very low standards for entry and quality. NOT THE CASE HERE. Any one of these guys could carpool with you and take your job at corporate! They are articulate, super well groomed, polite..everything your wife wishes you were and y9our mom raised you to be. AND the same dudes show up every time - no turnover or guys working at a job they don't care about. I just can't praise them enough. Everyone we have interacted with on every occasion has made it a good, personal transaction. Bottom line is they care. BTW, this review is years overdue. THe garage door has been flawless for years. TOday, our torsion spring broke, rendering the garage unaccessible. THey fit us in last minute and came out, doing another stellar job. The springs are only rated for about 10K cycles, that's quite a lot. Ours outlasted that by over 1K cycles! The springs tell the tale of the install. If they fail prematurely, the install was less than perfect.. Bravo! read more

Very responsive and great value. They did a great job with installation and follow up also.

Called out by my warranty company and these guys tried to cost me a fortune! Super nice on the phone but had 4 other companies out that told me we didn't in fact need a new garage door. Don't trust this company they will try to upsale read more

Sam's garage door technician came to my property because they're subcontracted with my home warranty, Old Republic. Even though there is an error code on my garage door's spring that had to be overwritten, and I have only been sparingly using my garage door for 5 days now because I don't want the spring to snap and come down on anyone, Sam's garage door technician and Old Republic home warranty refused to help me out. I asked them, "Are you gonna be responsible if the spring breaks and the garage door comes down on someone here at the property?" They refused to answer, but also refused to replace the spring. Absolutely horrendous customer service. read more

Fantastic service & product! Amy in their office kept me in the loop with scheduling and Victor and Mike were the installers. Prompt and so knowledgeable on what they were doing! Mike even setup my phone so I can open & close my garage door from anywhere on the world. Beautiful protect!! Highly recommend!! read more

Sam's Garage Doors - Finished product !! - Garage Door Services Near Me - Los Alamitos, California

Jesse and Chris were amazing! Courteous, professional and FAST! Within minutes, they had the whole tune up done and all brand new wheels installed! Two thumbs WAY up! Maybe just next time some cardboard for the WD-40 drips that I cleaned up but that's all! Thank you Sam! read more

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Excellent service. The technician, Robert, arrived within the appointment window and I appreciated that he called to let me know when he was on his way. He was punctual, polite, professional, and resolved my garage door issue which turned out to be a broken spring. read more

Our garage door got caught on the handle of a toolbox, which caused the door to become misaligned and it wouldn't close properly. Diego arrived right on time, quickly diagnosed the problem, and fixed it efficiently. I asked him where he learned his skills, and he told me he went to school for this. Living in Los Angeles, I really dislike fake "professionals," but Diego is the real deal. He truly knows garage doors inside and out and specializes specifically in repairs, which really shows in his work. He was professional, knowledgeable, and honest. If you need any garage door repairs, I highly recommend Diego. read more

Sam's Garage Doors - Before repair - Garage Door Services Near Me - Los Alamitos, California

I had a great experience with Sam's Garage Door! Robert showed up right on time and was super friendly and professional from start to finish. He explained everything clearly and even did a quick safety check to make sure everything was running smoothly. The pricing was very reasonable (honestly better than I expected), and there were no surprise fees. It's refreshing to work with a company that's honest, efficient, and genuinely cares about customer service. read more

I called Sam's Garage to book an appointment. They had one available within 5 days. Robert came out to assess my garage opener situation and unfortunately couldn't change it that day due to not having access to the parts needed to fix it. I was extremely disappointed. Robert spent his time with me and shared the options I had...and he promised me he would take care of me within the week by Friday at the latest. I waited for the call back for the new appointment and did get it but it wasn't going to happen within the week. I was devastated. I took the later appointment. That same day Amy called me back to tell me Robert would come back in 3 days. I was thrilled... But even better Robert and Amy called back to tell me that he had finished his job early and could come back in that same day!! I really appreciate the time and patience Robert extended to me. He made a promise and kept it.. Amy also tried to work me in to the best of her ability.. I am so appreciative of Robert making the time in his schedule to complete the job...it was thoroughly done and patiently explained. Amy was very nice and called me as soon as she could get me in! I am grateful to Robert at Sam's garage for being so diligent and kind and truly caring about his customers! And Amy for her continued diligence to get an appointment for me! Thank you both for your kindness and being customer focused! We are noticing and appreciate you! You have my business! read more

After having this company over to my condo on Thursday, my garage door now doesn't open or close on Saturday via the mobile clicker or wall mount clicker (it has to opened/closed manually which is not ideal for my 5'4 wife who leaves to work each morning after me). We've used this company a few times prior and now they are unwilling to give us a 2.5 hour show-up window (must be 4 hours from 11am-3pm) to accommodate my work schedule next week. I communicated that I can be home by 12:30pm next Tuesday and can wait late for them, but the office manager refused to accommodate me at all here. Also, one of the screws wasn't screwed into the strut brace. Poor quality and customer service; I would not recommend this company to my friends. Going with Alicia Garage Doors moving forward; they are awesome! read more

A+!!! I had a spring break recently called to schedule an appointment. They were able to come out the very next day. Jesse and Chris came out. Chris was new but did an excellent job under Jesse's guidance, they did an exceptional job getting it fixed, paying attention to details and we're in and out quickly. They gave me a reasonable price. Very good. I will be calling them for all my garage door services in the future. read more

My wife had Mesa garage door the original company who sold us the doors to come out to replace the seal underneath my garage door as it was chewed up by a rat. I never understood why the garage door could not lay flat to the surface on floor. I had Mesa come and try to fix it when I originally bought the door. They couldn't fix as they said my garage floor is in even, and we had to live with a narrow gap. That's why we had the rat enter my garage chewing up the seal. The Mesa rep said the repair not only needed a new seal but also a new rotor rebuild. They asked for a deposit and went on their way. I smelled BS so I called Sam's Garage door and Diego not only replaced the sealed but properly adjusted the garage door to fit flush to the ground of my floor. There are no more rats or rodents entering and a REBUILD WAS UNNECESSARY! Ask for Diego. This company is trust worthy. read more

I needed a new garage motor installed because my old one stopped working. Robert arrived early. Was very knowledgeable and professional and completed the work in a shorter timeframe. All in all a great experience. Thank you Robert! read more

Sam's Garage Doors was the right choice. Scheduling was easy and they got me taken care of on a Saturday. The team of Chris and Michael were on-time and figured out the 2 problems with my system very quickly. They repaired both issues and adjusted (and greased) the track. They even swept out the garage after - I am so impressed with their service and expertise. Thank you very much Sam's Garage Doors and your excellent staff! read more

I've been with Sam's garage since I bought my condo in 2022 shortly after which I bumped my car into my garage. They quickly replaced the door for a lower price compared to other providers and with a better door and with a more advanced motor and setup that I was looking at when talking to other service providers. They are friendly, prompt, they have someone answering their phones for them. The maintenance they offer is efficient and timely. They have even adjusted my door for free for regular maintenance. That happened today in fact when Jesse and his work patented arrived. I showed them the issue and they fixed it, free, friendly, kind, and efficient.. I honestly trust these guys. They are my first go to when I have an issue with my garage door, which thankfully is very rare. read more

We just had our garage door springs replaced by Sam's Garage Door through our home warranty company. Amy provided outstanding customer service from start to finish. When I first called to schedule an appointment, Amy was incredibly friendly and helpful and was able to arrange a same-day visit. On my follow-up call for the installation appointment, again she was friendly and pleasant and she even remembered me by name and once again helped secure a same-day appointment. Diego arrived on time and was very knowledgeable and professional. His precision and attention to detail really stood out--just like his handwriting which reflected the care he puts into his work. Thank you so much, Amy and Diego. read more

I highly recommend Sam's Garage Doors for repairs. I had the torsion spring snap on my garage door and I contacted them via Yelp based off their reviews. They got back to me very quickly and got a couple guys out to my house equally fast. Jesse and Chris were able to fix the issue in less than an hour and for a reasonable price. I would definitely use their services again and recommend them very highly. read more

My favorite garage company, they have come to my rescue 3 times now and always the best price and honesty :)