These guys are fantastic. Prompt, professional and reasonably priced. Jesse came to our home,…read moreexpertly assessed the existing (non standard sized) garage and provided some great options. We ordered the door and a few weeks later he and his son installed everything in a few hours. No curveballs, no unexpected up-charges, no problems. Everything works as promised and we couldn't be happier with the results. Highly recommend these guys!

Jessie and Jessie Jr. Did what other companies couldn't do. They got me the door style and type I…read morewanted at a price that didn't take my breath away. A color matched, insulated, swing up door (no electric motor for me thank you). They found the style I wanted when others tried to push whatever was easiest for them. The Jessies were fine that I didn't want an opener. Other "sales people " with other firms seemed very put out and fiscally disappointed that I didn't want the electric opener. Jessie and his son gave me a price, stuck to the price and communicated with me through the ordering, delivery and installation. I am happy every time I walk up the drive. A company that takes care of what the customer wants and does it at a fair price with good workmanship. A rare find.

Anthony and Omar just left and they repaired a broken spring, part of my automated garage door…read moreassembly. Spring had lasted close to 30 years! Anthony repaired the motor unit 10 years ago....it is still working. They were very easy to contact and schedule. Price reasonable with a 2 year warranty. Fast, Friendly, Professional, Reliable. I am so happy that BGDR is still around!

Awesome. Quick service, reasonable cost. He torsion spring on our garage door let go and they…read morereplaced it with an upgraded spring.

Very happy with the service from Jimmy and Pro-Line. Responsive and communicative. Arrived on time…read moreand installed a garage door opener in the timeline estimated. Good experience and very fair price.

I would recommend this company to anyone looking to get a garage door installed. Jimmy was very…read morehelpful, communicative and easy to work with. He was able to help me find the garage door I was looking for and give competitive pricing. He was able to come out to take a look at the garage and get a new one installed within 2 days. The install was smooth, straightforward and they arrived punctually. He communicated what they were going to do and I didn't feel left out of the process. Great work by Pro-Line Garage Door.

I recently had an opener problem and called Sam's garage Door Co. And I am thankful that I did…read more I highly recommend this company. The staff is extremely professional, efficient, thorough, and courteous. Diego and Chris are outstanding and represent their company to the highest degree!

Wow I hate when this happens... when you had an amazing experience with a company year and years…read moreago so you return and it's just night and day from the previous experience. Bummer. Our garage door was broken so we called them out. We told them we could only be home until 4pm and they gave us the window of 2-4pm. We made sure we were home during that time. Unfortunately, it was for no reason because nobody showed up or called. We called them and they said they would come tight then and only take a minute to give an estimate for the work. Well no estimate was provided and they just started the work without any communication. When I heard drilling I asked if they were going to provide an estimate or what? And the workers said, ya, it's almost done, it's $450. No approval, no paperwork, nothing. I was late to my appointment and they said we could leave them locked in the garage, but as we were going to leave they kept having to go through the house to get things from their truck. I didn't want to leave them locked in the hot garage but we really had to leave. The whole situation was so incredibly frustrating. Then the office girl called me to collect payment and made it 100 times worse. I was trying to explain to her that the process was really stressful and she said, "ok so then I'll just have them go back and undo everything they did" .... Are you serious? What kind of customer service is that? What a terrible representation for their business. Had she said, "I understand how that was frustrating. We should have come when we said we were/communicated/provided an estimate/explained what we were even doing/honestly anything? It would have been different. Things happen, I get that, but have accountability and communication. It's very very basic customer service. We paid, we're done with them, but we will never use this company again.

I added some insulation panels to my garage door which threw off the balance of the springs. The…read moredoor was struggling to open. Called Edgemont, they came out within 2 hours and resolved the issue, adjusted the alignment of the door and also lubricated the rollers. The technician was polite and professional and the service call fee was fare and reasonable. Great experience overall. Would definitely recommend and will keep them as my go to for any future garage door needs.

My garage door broke and needed to be replaced. I called and received very quick service, repair…read morewas prompt and fees were upfront.

Our garage door was having trouble closing properly. After ruling out the safety sensor as the…read moreproblem, I called Evan at Above and Beyond. Evan explained that it sounded like a simple issue and tried troubleshooting a few common issues over the phone vs. having him come out and have to charge a service fee for something simple. We went back and forth over text throughout the day as Evan answered a few of my questions. After getting a replacement bolt, it was a pretty easy fix thanks to Evan. He was patient, responsive and you could tell he genuinely enjoys helping others. This gesture means a lot! We will definitely be using Above and Beyond Garage Door Repair in the future and will recommend their services.

Evan saved our day! He was able to fix our garage door after it got bent from a minor car accident…read more He came quickly, explained the issue clearly, and worked hard to get the door opening and closing again. Very professional, reliable, and honest, we truly appreciate his effort and recommend him to anyone needing garage repair help.

Although I didn't end up needing service. Huge thanks to the gentleman who answered the phone on a…read moreSunday to talk through my situation and work with me on an urgent appt request. Will definitely reach back out when the time comes. Being responsive, friendly and caring is so important when trusting someone with your home. Keep up the great work!

Needed front door jam repaired with new lock and handle/door knob. The Response Team kept…read morecommunication lines open, was able to come next day. After securing needed supplies, Ed did OUTSTANDING Work. The door fit better than ever, entry is like new. Price was on the high side, but once completed was well worthI highly recommend TRT for any/all door related fixes or repairs! I will gladly call them again when a need arises.

The springs on our garage broke…read more Ernie was fast to reply and arrived within the 15 minute window that he quoted. Friendly and worked quickly.

I initially had a very positive experience with Ernesto. I needed someone to come out quickly, and…read morehe was able to schedule me on a Sunday, which I genuinely appreciated. Unfortunately, things went downhill after that. He came out, said he repaired the garage door, and left. Shortly afterward, I discovered the original problem had not been fixed. The garage door still would not close, which was the entire reason I called him in the first place. I called to let him know the issue was still happening and had him speak with my brother, who was at home at the time. He immediately suggested that I had touched or moved the sensors. I did not appreciate being blamed for the issue, especially since neither my brother nor I had touched anything. More than a week later, the garage door was still not working properly, so my brother contacted Ernesto again. He agreed to come back on Monday morning and said he would make himself available. Because of that, I stayed home waiting and rearranged my schedule, including picking up my car from the tire shop and attending a chiropractor appointment. When I called in the am to confirm his arrival time, he told me he would be there between 11:00 a.m. and 12:00 p.m. By 12:40 p.m., he still had not arrived, and I had received no communication that he was running late. I called simply to let him know I needed to step out briefly and would be back around 2:30 p.m. Delays happen, and I would have completely understood if he had communicated with me. At approximately 1:20 p.m., he texted saying he was about 35 minutes away. The problem was that he already knew I would not be back until 2:30 p.m. Rather than working with the schedule I had communicated, he expected me to rearrange my day yet again after I had already spent the entire morning waiting for him. As a result, I had have my brother go to the house and accommodate a repair that should have been completed correctly the first time. What made the situation even more frustrating was his reaction. I was not upset that he was running late. I simply wanted communication. Instead of acknowledging the delay, he became defensive and started talking about how he needed to get paid on the job he was currently working on, did not want to work past 4:00 p.m., deal with traffic, or work late. None of those issues had anything to do with my call. I was simply letting him know when I would be available. He then complained that this is why he does not give customers arrival windows and said that next time he would not provide a timeframe at all. Throughout the entire conversation, I remained calm and flexible. I honestly did not care whether he came Monday, Tuesday, Wednesday, or Thursday. My only expectation was that if he gave me a timeframe, he would either honor it or communicate if something changed. The issue was never that he was late. The issue was the lack of communication!and the defensive attitude when I tried to coordinate a solution. Waiting all morning is frustrating, but what was most disappointing was being treated as though I had done something wrong simply for asking for an update. Based on my experience, I did not appreciate the lack of professionalism, the defensive attitude, the poor communication, and the unwillingness to be flexible when scheduling issues arose. What makes this even more frustrating is that the original issue was never properly resolved, and the situation ultimately ended up creating additional inconvenience for me. Had the repair been completed correctly and communication been handled professionally, this entire situation could have been avoided.

My mom (a 71 year-old single woman) called for a free estimate…read more She spoke to Alon on the phone and he dispatched Jonathan. Jonathan gave two seconds of attention to the gate sensor (which she thought was the problem from the beginning) and went straight for the motor. "It's your motor, it's burnt out. You need a new one. $4,000" That sounded CRAZY to me so I got a second estimate. The second estimate company FIXED THE ISSUE WITH THE TURN OF A SCREW!!!! This ProTeam company is out to screw you. I'm actually nervous that the "technician" opened the motor box (seeing as he didn't have to) - hopefully he didn't sabotage it! They tried to take advantage of an elderly woman! Or maybe he just didn't know what he was doing, either way beware! Direct Message me if you want the number of a gate company that actually does honest work.

Turns out I didn't need their service - my problem is electrical - but Mike was friendly,…read moreknowledgeable, and didn't charge me for the visit. He fairly assessed the situation that I'd already figured out myself, made recommendations for future services once electrical is resolved (with pricing), told me how to manage my situation until both electrical and sensors are resolved, and was a pleasant dude to work with, period. Also, he was three hours early (with notice, of course), and as a punctual sort who likes to do my business in the morning, I was certainly happy to see him at 11a vs 2p.

My grandmother recently needed repairs to her garage doors, and I initially felt a little hesitant…read morebecause I wasn't familiar with any local company I could confidently trust with her property. While going through some old saved phone numbers, however, I discovered that she had kept Byers & Butler's number saved form over 40 years ago! My grandmother then mentioned that she had worked with the company a very long time ago and wasn't sure if they were still in business. After doing some research of my own and visiting their location in Signal Hill, my grandmother and myself was immediately greeted by their friendly and professional staff. They quickly reassured me that the issue could be addressed. Within just a few days, the garage doors were repaired and working properly. I now know exactly who I'll be calling if we ever need additional repairs in the future. It's easy to understand why Byers & Butler has remained in business for so many decades. Their service, professionalism, and quality of work truly live up to the reputation they've built over the years. In an industry where that level of consistency is increasingly difficult to find, it's refreshing to come across a company that continues to deliver. Highly recommended!

Very disappointed with Buyers and Butler! I paid almost $1000 for a new opener in March. It was…read moreinstalled in an unoccupied home...60 days later I needed access to that garage but opener wasn't working? When I called for a technician I was told there would be a service call fee of $180? After complaining, they reduced it to a "trip charge" fee of $80? Why should I be charged anything for an opener that isn't working after 60 days...again, in an unoccupied home with NO TRAFFIC! I've been a customer for over 30 years...Sherry, office mgr, obviously doesn't care about customer service. Will be looking for new garage door company....be aware!