Another outstanding experience with Pro-Line Garage! Pro-Line continues to deliver excellent customer service and true professionalism. They recently came back out to perform routine maintenance on my garage, and once again, they went above and beyond. They suggested a few smart updates that immediately improved the efficiency and overall sound of the garage. The upgraded garage wheels have made a huge difference -- smoother, quieter, and just a better experience every time I open or close the door. Highly recommend Pro-Line Garage for anyone looking for quality work and reliable service. They've earned my trust time and time again! read more

TLDR: provided a pre-estimate in Yelp, showed up next day for an in-person estimate exactly when he said, answered all my questions, offered 3 options for replacing my motor, emailed me the quote on site, then returned 3 days later exactly when scheduled and changed the motor in under 2 hours. In summary: straight forward, customer focused experience Here's the story if you want the details. Pro-line was the 4th company I contacted to get my dying garage door motor replaced. First guy never answered. Second guy showed up and took a look, never sent me an estimate because he said he was too busy. I found a third company that showed up but the technician didn't know much so I couldn't ask many questions, he had to call his uncle for information, and I requested an estimate from the uncle but took over 24 hours to send it, by which time I'd contacted Pro-line. I received a pre-estimate immediately in Yelp. We arranged for Jimmy to come by the next day. I'd done lots of research so had lots of questions. I'm going from like a 20 year old garage motor to these new fancy schmancy motors. Jimmy showed up exactly on time and was really informative when answering my questions. Gave me all the details for the three options. Chain vs belt, rail systems, warranties, controls, wear and tear, and so on. This consult was super straightforward and informative and it helped me come to the best decision for my situation, and he wasn't trying to be salesy, exactly how customer service should go. I selected the chain motor option (#2), a little pricier but worth the durability in a garage that gets extremely hot in summer. He emailed me the quote while we were standing in my garage. We scheduled the appt for 3 days later (today!) and he showed up exactly on time again. Pulled up at 8:45 and was done at 10:30. He showed me how to use everything and all about the new installations: garage motor, rail system, wall button, clickers, mobile app, and new sensors. And informed me about the optimizations he did to the overall setup so that everything was working like new and not squeaking any longer. Also took the old system away, which some companies charge for. As for the product, it's a LiftMaster chain motor that has a backup power source for when the electricity goes out, which is great because there's no other access points to the garage. Even though it's a chain motor, it's really quiet, like 50 times quieter than my old motor. It connects to wifi, and the MyQ app, which means I can use my phone to open and close the door, AND also check in the app if I left it open. The motor can now auto lift the door if it tries to close onto something that is not right in the line of the sensor - the door will go back up. My last motor didn't have that option and my old door broke! (On my friend's car bumper) Great experience getting my garage working again. I would highly recommend giving them a call if you need your garage door fixed! Thank you, Jimmy, your excellent service is much appreciated! read more

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Jimmy is awesome. Gonna recommend him to my community. He is flexible and very direct.

We used this company to install our garage door a few years ago, and the experience was excellent from start to finish. They showed up on time, answered all of my questions, and were incredibly helpful in helping me find the exact door I wanted--it turned out beautiful! A few years later, someone hit our garage door, and we didn't hesitate to call them again. They came out, fixed the damage, and even though the replacement was a newer version of our original door and didn't align perfectly at first, they made sure everything looked great in the end. Their attention to detail really stood out. Overall, I'm very happy with their work and customer service. I highly recommend them if you're looking for a reliable and professional garage door company. read more

Pro-Line Garage Door - Garage Door Services Near Me

Normally don't leave reviews but Pro-Line deserves recognition for the most competitive rates, great work and genuinely good character that the owner exemplifies. Not many businesses will advise a potential client to request multiple quotes. Out of the four quotes that I received, Pro-Line had the best rate by a long shot. I was lucky and grateful to come across a "diamond in the ruff" business like Pro-Line and I highly recommend them. Not a BS type of business... Thank you very much Pro-Line!!! read more

Pro-Line Garage Door - Bottom garage door panel replacement - Garage Door Services Near Me

Great service and they fixed my garage door. Did it through my insurance so the cost was not high at all. Will use them again. read more

If you scroll thru these reviews, you'll notice I've posted more than once about the EXCEPTIONAL service the team at Pro Line provide. It's why I keep coming back. They have done 3 garage door replacements on my home and rental property and have the best after maintenance of any company. JImmy and his crew are aces! You can shop around for a better price but you'll be sacrificing the best customer service. read more

If I could Give Jimmy 10 stars I would. He installed my garage door several years ago. I recently called text him on a Sunday. He responds even on a Sunday and came out Monday. Please use Proline Garage doors if you need a new door or repair. And you can reach out to me directly jeryltheresa@gmail read more

Pro-Line Garage Door - Garage door - Garage Door Services Near Me

Jimmy was accommodating, on the level and his team is very thorough in their work and explained well. Happy with service. Will highly recommend. read more

I called for a quote and they were able to give me one over the phone for the tension spring on the counterbalance. They responded same day and were done in less than an hour! They will be my new trusted garage door repairmen. Thank you! read more

I highly recommend Pro-Line Garage Door. Jimmy is honest and has integrity. Another company took a look at our opener and immediately said we needed to replace it. Jimmy inspected and took it apart, explained how the opener works and found the part that was causing the issue. He subsequently went out of his way to find the part, which Chamberlain no longer makes, and installed it. Now our opener works fine and there was no need to replace it. Thanks, Jimmy! read more

Jaime was straightforward and thorough in providing estimate for our needs. Went with another vendor but Pro-Line is an equally good option. read more

I had a garage door put in a couple years ago and it has been great. Today I needed help because of a mistake that I made. Jimmy came out same day and fix the problem. Customer service is fantastic and I love my Garage Door! I would definitely recommend this company. read more

Pro-Line Garage Door - Garage Door Services Near Me

Can't beat same day service!! Jimmy was fantastic to work with from start to finish. He came out the same day and fixed my garage in less than an hour. 10/10 would definitely recommend. read more

I scheduled an appointment with Jimmy and cleared my entire schedule to be available for the estimate. Not only did no one show up, but I didn't even get a courtesy call or text to let me know they wouldn't make it. No call. No show. No explanation. This is not how you treat potential clients--especially when people are taking time out of their day to work with you. If this is how they handle the first interaction, I can only imagine how the rest of the process would go. Totally unprofessional and a complete waste of time. read more

Jimmy came out within a few hours, resolved my broken bracket issue with a much bigger, stronger bracket and did a health check of the whole door/opener for an extremely reasonable price. 10/10, would recommend. read more

Jaime was fantastic to work with from start to finish. I received my estimate quickly, and my garage door was installed within the same week! He walked me through the entire process and explained all the different door options available, which really helped me make the right choice. I'm extremely happy with both the service and the quality of the garage door. I highly recommend Pro-Line Garage Door to anyone looking for reliable and professional service! read more

The wire cable moving my garage door broke. I called Pro-Line Garage Door and spoke to Jimmy. He scheduled to come within one business day to look at the problem and give me an estimate. He came as scheduled. I found the estimate he gave me to be quite reasonable and agreed to get the work done immediately. I have a good idea of what other companies charge for the problem since I had the same one earlier in the year. Jimmy fixed the problem and inspected my entire automatic garage door system. He gave me a one year warranty on the work. I am very satisfied with the service Jimmy provided and happy to recommend him. read more

They gave an initial estimate based on the pictures and description I gave for the garage door that I wanted. After coming for an onsite free estimate, we were satisfied with how informative they were with the products and we were better informed about what choice we would move forward with. The garage door's quality is good and the actual service and installation was prompt. read more

Highly recommend!!! We were referred to Jimmy of Pro-line by a neighbor. We were in a pinch needing a garage door replacement asap during our home renovation. Arlene and Jimmy moved mountains to help us! They were on site next day, had our dream door in stock and installed two days later! They were responsive, prompt, exceeded expectations, clean and thorough! read more

Pro-Line Garage Door - New garage door install by Pro-line - Garage Door Services Near Me

Service was prompt and repair person was very knowledgeable. I feel like the repair cost was a bit high, but I will be using them again in the future due to their professionalism and general know how. read more

Jimmy repaired my garage about 5 years ago so this review is long overdue. I received prompt attention and a fair no-pressure quote. Five years later, garage is still working perfectly. Jimmy removed and replaced the orginal parts with a far better quality spring and bolts. I highly recommend this company. read more

I had to call Pro-Line for a garage door issue I caused. It was very late afternoon but Jimmy scheduled me for first thing in the morning and took care of my issue quickly and professionally. I do not recommend too many companies this emphatically, but Pro~Line is incredible and I recommend them highly. One last note is that Jimmy is very honest and transparent with the work and his prices are very reasonable! read more

Had my parents garage door installed by this company. Excellent communication. Arrived timely, and the quality of the job was wonderful. I felt the price was very fair and they did not try to upsell you. His team did a fast job of changing out a tilt garage door to a roll up without any headache. Will definitely be looking to have this company out again if I have any troubles with my own door. We are very satisfied customers. Thank you read more

I have called on Pro-Line twice since I wrote my initial review. Both times they were able to come out quickly and quickly fix the problem with my garage door. Jimmy does a great job for a reasonable price. Glad Pro-Line is there for all my garage door needs! read more

Jimmy responded very quickly, and was at our home within the next 30 minutes of speaking to him. He was extremely accommodating and thorough at explaining what was going on with different parts of our garage. There was a few parts that he was missing & he very kindly left to get them at no extra charge. Very kind, honest and worked with integrity. read more

Feel very lucky to have found Pro-Line. Alrene was good to work with in scheduling a service date and discussing the range of potential services. She kept me apprised of updates when the schedule shifted slightly. Jimmy Avina was my service tech. - He was always on time or let me know if he would be a few minutes late - Struck, for me, a lovely balance of friendliness and professionalism - Obviously knew his trade and gave me a range of options to address the issue with my garage door system - Provided what seemed to be a fair, reasonable estimate for the work I ultimately chose. I am very satisfied with the work and with how much better the garage system is now working. read more

These guys are the best and Jimmy is the man! Wife had a mishap with our garage door. Jimmy said all of their techs were already tied up for the day but asked me to send a couple of pics. 5 minutes later he called me back and said the techs were going to be tied up but that he would come up himself and take a look to at least secure the door until they could send someone out. 45 minutes later Jimmy showed up and after looking over the situation decided that he could and would fix it himself! Probably 90 minutes later it was done and he had even cleaned up some shoddy work the last guy left behind when that dude replaced the opener. Cannot recommend him/them enough. Fast, courteous and professional service. Did not spend a minute trying to upsell or force anything that was not needed. We have a new garage door contractor for life! Will be calling him soon for a whole new door. Fast, clean, quality work and at a more than fair price. Do not hesitate to make them your first and last call ! He's going to be getting lots of referrals to my friends, family and neighbors. read more

The day or night you need professional quick response service is the day you call out Pro Line. Our Garage door was jammed and lost a roller, I called Pro Line and Jimmy was out immediately with the utmost professionalism and speedy work. I have recommended this company to many co workers in the Fire Service in LA and OC areas. Great work and thank you for the service you provide! read more

Our garage door opener is very old and was having problems opening all the way every so often. Jimmy came by and took take a look at it and he said that everything seem to be operating properly and that it didn't seem that the motor was going out. He helped me understand a lot about how it works and how they wear. He also did not try to sell me a new system because after his inspection, he says we should be OK. I really respect the fact that he didn't just come and sell a new system.Which is what a lot of companies in any business do. Jimmy is very professional and very knowledgeable and helpful. I would recommend proline garage doors to anybody who needs their service. I chose them because they're high yelp rating and it is well deserved. read more

Recommend highly! Thank you, Jimmy, for your quick response, immediate service call and having the part necessary to repair my garage door. Greatly appreciated! read more

Very satisfied with my service. Jimmy came and fixed the receiver in my garage. He is very knowledgeable. I definitely recommend Pro line garage door. read more

First of all just dealing with garage malfunction is just an added stress. But went through couple reviews and went with Proline. I called and Jimmy supervisor responded and was professional and very patient. He came about 9:30am did a through Inspection of the damaged garage and give me two options. 1. Short and immediate temporary repair and 2. Long term investment. I debated on going with the second one even though it was pricier but instead went for the temporary fix due to my financial strain at this moment. At 11:30 am Mike came in and replaced with 2 new coil springs, 2 new cables, and also a strut to reinforce the garage door. Mike is friendly, sharp and very detailed on the work. I highly recommend this company. Jimmy was honest with giving the options and Mike was very detailed on fixing it. Thank you! read more

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Great service, and everything was explained to me thoroughly. I would highly recommend this company to others!

I was finally able to find a good garage door repair company! We've gone through 3 different companies and Pro-Line Garage was the first/only company to realize that the spring sizes that the prior companies had used was incorrect (long story there...). They were also able to fix the track alignment issue that was causing the garage door to continuously shift to the left. This only started happening after we had a new garage motor installed from a different company and we went through 2 different companies to try and resolve it. Thanks again and now I know who to call for garage door issues! read more

I would very highly recommend this company to anyone in need of a garage door or garage door opener system. I initially called them a few months ago when my garage door was giving me problems closing. Mike came out, serviced the door (oiling, etc.) then readjusted my sensors. My door opener brand (Chamberlain) apparently has light sensitive sensors and I have a west facing garage door, so in the afternoon, the door won't close because the direct light makes he sensors react as though something is there. I have to then "force close" the door using the keypad on the garage wall to close it. Though the process worked, it was a bit I'd a pain! The other day, my remote controls when kaput and the only way I could open and close the garage was on the garage wall panel. That was the last straw for me. I called them to replace the old opener as I'd had quite enough! They scheduled a time for the next morning to come replace it. Mike came out again and in under 1 hour, he was finished! He's quick, friendly and knowledgeable. I seriously wanted him to throw that old opener as far as he could, that's how tired and frustrated I was. Mike remained professional and didn't give it the old heavy ho onto some train tracks! LOL! I also appreciated that Mike didn't try to upsell me when I first called as he easily could have. Instead, he just tried to make it better and save me some money. It's rare you find honest people like that. I was all too happy to call them back to make sure they got my business when I was ready for my upgrade! The new door is smooth as silk! Super quite and hella fancy pants! I didn't know garage doors could do some of the things it does! I told Mike the door is so quite you could put a sleeping baby in the garage and they wouldn't wake up! They are now my "go to" company for garage doors! Thanks so much for your courtesy, professionalism, and all around great work! read more

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I had them replace my noisy and shaky garage door opener that was probably like 30+ years old. They put in a garage door opener that I bought myself. I called them ahead of time to make sure they can install that brand and it was smooth. They came to my house on time, finished in about 2 hours. It was a really hot day, and installer didn't complain once. He was professional and knowledgeable. Their customer service is great on the phone too, super helpful and clear with info without being pushy. Before my room above garage would shriek and rumble when garage opened, now I can't even feel it and I barely hear the garage door opening. Great because I have a toddler that is a light sleeper. read more

We were looking to convert our garage space into a multi-use office + storage room for our house and realized the lack of light might be a concern for us. With Jimmy's expert guidance, we opted to entirely replace our old garage door and center of the room overhead motor with an all-glass garage door and cleaner side-mounted Liftmaster and are so happy we did. Overall, we went with Jimmy and Pro-Line as he was very competitive on price but was BY FAR the most meticulous at analyzing the space and explaining what his approach would be for every aspect of the install when he was on-site. He even provided great recommendations knowing we were soon going to be installing dry-wall and replacing the floors (as seen in the final photos) and pivoted a few strategies + shared his guidance so that the final garage door and garage renovation project would be as clean as could be. read more

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Jimmy from Pro-Line came out, promptly, to inspect our garage door. So very polite, friendly and knowledgeable! He shared his expertise, analyzing the condition of our garage door and advising us on the broken manual opener device...with NO hard-sell tactics. How refreshing! Highly recommended! read more

I have used a few different garage door companies in my time! Pro line garage door was easily the best! Jimmy came out quick, quoted me quick and put the door in quick! All within 2 weeks. Several other companies quoted me 6-8 weeks. His team of guys rolled up in 2 nice trucks, were dressed nicely and the whole process was very professional. They were smiley and he even went above and beyond by getting me the right door stripping and making two separate trips to fix it! Thank You!!! As you all know I only post five star, and this is a 5 Star Contracter in my mind! Try him he services most of So Cal. read more

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