I had the nicest service technician come out recently, we called at 3pm when we were about to leave on a trip and our garage wouldn't open and our car was stuck inside, I was immediately panicked because we were on a time crunch but they were able to have an emergency technician out about an hour later to get us out, and came back when we returned from our trip to complete the work. Obviously not the situation we were wanting to deal with at the time but these guys made it best case scenario for what was going on, no bs, no fluff or wasting our time, they understood what was going on, got us taken care of, and got our garage back in working order. Thanks guys I appreciate you! read more

Interesting...a garage door company that fully automated. They have a computer application that does everything. So while you're being razzle-dazzled with multiple screens, and quotes and authorizations, you might miss the fact that you're being quoted $225 to put in a part that takes 15 minutes and another $225 to adjust the springs that takes 10 minutes, and another $300 to install something else and all done in less than an hour. Parts are marked up double and triple the price and even a surcharge which nobody can really explain effectively. $40. So an hour spent filling out forms, another hour doing the work, and you're out $800. We tried this service in March 2024 and decided it was too expensive but had to try it again just now because we needed our garage door to open and needed someone same day...so here we go again, same plan but if anything more expensive. When you do good work efficiently you should be able to do it more cost effectively than anyone else except when your corporate strategy is to gouge them for everything you can get. These are the people who often say to themselves, "they can afford it." read more

Very good and very kind people thank you came out as soon as possible thank you so much optimal garage read more

Optimal Garage Doors - Garage Door Services Near Me

Quick response on time and thorough explanation. Trent was amazing patiently helping my 89 year old uncle who is hard if hearing on getting his new remotes programed. I highly recommend Optimal Garage Doors. Will definitely use them again! read more

Trent provided outstanding response and service. Every aspect of the process, from troubleshooting, inspection, recommendation and install was completed professionally and in the time allocated. I would highly recommend Trent and Optimal Garage Doors for repair AND anew garage installations. read more

Beware of their estimating methods, as they are set up on an escalating scale. You will be given three estimates, each one higher than the previous one. Of course, each one will be about double or triple the industry standard pricing structure. Don't be fooled, as I was, and secure a second or third estimate from other contractors. After contacting the CEO by mail, I never received a reply regarding my displeasure with their overpriced business practices read more

Our garage keypad was working intermittently, sometimes opening and closing the door and other times not. We called Optimal Repair and they showed up on time, quickly diagnosed the problem and replaced the keypad. The cost was fair and a good value. This is the second time we have used Optimal, the first being a broken spring. I think they do a good job at fair price. read more

I called at 9:45 am and Trent arrived 45 minutes later. What I thought might be a battery problem turned out to be a broken motor on an outdated system. Trent gave me options and got to work immediately, no delay, no waiting for parts, no stopping until the job was finished several hours later. He even helped me set up my app and programmed my openers and keypad. He was friendly, efficient, polite and did a quality job. I will definitely use them again. C F read more

Our garage door had issues where it would open 1 foot and would stop. We had a technician from Optimal Garage Doors check out the issue and he recommended to replace the travel module or a temp fix that would cost $550. We also quoted for a new garage motor which were all $2000+. After getting a second look at the issue from another company, they were able to fix the issue by reprogramming the motor. They were able to fix the issue without replacing parts and did the service for free. Their quotes for replacing the motor were also half the cost of optimal garage doors. I wouldn't trust a company that doesn't know how to fix simple issues. There are better cheaper companies that will do the price for half the price. read more

Trent was awesome. He was able to come out the same day and fix the issue of my garage door making grinding sounds. He was honest and straightforward and didn't try to upsell me on unnecessary repairs like another company did who I got a quote from. Highly recommend them! read more

My garage door would not open or close. Called Optimal to come out and repair. They were great,,it was a Friday afternoon and they were there within an hour. They did a good job reprogramming and resetting remote and outside pad. The reason for the 3 star is that they charged me $298.30 to do this work that did not take more than an hour, I was told that there was a Sr. discount in there so that made the total charge well over $300. I have to say he did a good job trying to sell me additional repairs and new springs of which are not needed. as the door is not quit 2 yrs old. I will never used Optimas again and I will make sure to tell friends, family and neighbors my experience. read more

Had to call for a follow up call so it was good to see Matt again. Appreciated his patience to reassess the issue. We found him hardworking and honest and clear in his explanations. Strongly recommend Matt from Optimal Garage Doors. read more

I called them in a panic. My garage door stopped operating. Their comprehensive website drew me to them. Trent came out right away and gave me a thorough run down of our system and possible issues. He referred me to another company that dealt with our type of door but offered a number of alternatives to fit various budgets if we decided to replace. Great company, responsive and very professional. read more

Thanks for the help. The guy took care of my door and got it back working again Thanks Dude

I received servicing of my garage door and the Optimal scheduling representative was able to get the repairman out within a couple of hours. Matt was very professional, thorough and prompt in the repair. He was able to explain everything clearly and show me the options I had. Matt and optimal garage doors saved the day and now I can go to my Christmas party! read more

Optimal Garage Doors is just simply AMAZING! When your garage door doesn't open or close you just want it fixed and you want it fixed NOW. I called Optimal Garage Door in the morning and was shocked when I got a same day appointment in the afternoon. Trent first performed an SAFETY INSPECTION, then quickly diagnosed the problem and gave us several solution options. When I said that I was free all day on Thursday, I was shocked that Trent said that Thursday was good. I have had my fair share of unprofessional contractors so I am always nervous when having work done at my house. But Optimal Garage was extremely professional and courteous. Don't hesitate to call if your garage door needs repairs (714) 475-3780. Optimal Garage will exceed your expectations. https://www.optimalgaragedoors.net/ read more

The service that Trent from Optimal was outstanding. He was very knowledgeable of his product line and provided valuable features of all products presented. Once my selection process was completed, the removal of the old and installation of the new garage door opening system took less than two hours. Trent and his learning partner did a great job in rather impacted spaces. His explanations of operation and programming were complete. I would strongly recommend this company, ask for Trent! Thanks read more

I cannot even begin to put into words how grateful I am for the service from this company. My garage wouldn't open. Luckily we found optimal garage doors. Matt arrived on time, he was very friendly and knowledgeable, quickly repaired a broken spring, and serviced my track and door. It's stressful when this happens, but now I feel so relieved. Thanks guys, you have a customer for life. read more

Had a great experience with Trent and Optimal Garage Doors! Came out on a Friday to look at my fried garage door opener. Fully inspected all my equipment including all wheels, bearings, bracing, springs, hinges and track. Made good recommendations on a new opener (my old one had a burned out motor). Trent gave me several recommendations and choices with equipment pricing packages. I made my choices, scheduled for a Sunday (they have some weekend availability). The tech came out exactly when they said he would and was very professional and courteous. He completed all the work in two hours and we have a great setup now with a whisper quiet and smooth as silk door opener. I couldn't be happier. read more

Optimal Garage Doors - Garage Door Services Near Me

Optimal Garage Doors took a garage door on it's last legs replaced everything and it works perfectly...we did have one odd problem...we would find our door open on occasion...a scary prospect ...I called Optimal and they came out the next day...diagnosed the problem ( we were using the wrong light bulbs LED wigs out the opener) we were done right away....they are professional and nice without trying to upsell you...they just successfully solved the problem...with a friendly smile...thank you Trent for being professional with reasonable prices ..showing up on time (he was early!) and caring about our problem and solving it A++++ read more

Professional, on time, complete. Thank you Trent and team for getting me back and operational SAME day. He had all the parts with him and helped me find some other broken items. read more

Optimal Garage Doors - Garage with truck - Garage Door Services Near Me

Bravo Optimal Garage Doors! These guys emulate what quality & customer service is all about. Close, convenient and competitive. Marc read more

I rate this business 5 stars. This is the third year I called and needed something. They answered the phone right away and was able to install a keypad on my garage within an hour of my call. They are easy to work with and very efficient. Thank you so much. read more

Called in at 10AM on a Monday and Matt arrived an hour later, he explained the issue and suggested the repairs which were done in 2 hours. Friendly, professional and took care of our Property and would highly recommend their services. Thank you very much read more

I am extremely pleased in their response time to my initial call, scheduling for service, and completion of the work. Professional, courteous, efficient. I highly recommend Optimal Garage Doors! https://www.optimalgaragedoors.net/ read more

The team was very efficient, responsive and understood all the issues involved. They fixed the majority of the issues on the first visit and are coming back for more! I have a massive door over 1000 pounds they needed to adjust. They adjusted it in a timely fashion with precision and professionalism. I highly recommend them! read more

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My garage door was making so much noise that I called Optimal Garage Doors. Trent was helpful on the phone and scheduled me in right away. He took time to educate us and made all the sounds go away. Now, it is smoother and quieter than ever. Never knew garage doors could be that quiet. His price was better than other places that I called. And, he actually answered when I called. Most places just have agents or answering service. We are very happy with the service. read more

Our sensor on garage door stopped working. My husband Google and found them. Matt came out the same day we called and inspected. Gave us a suggestion on other items we should repair. As I've not repaired anything on my garage door since I bought the house 17 years ago. He fixed everything quickly, had a nice truck with company wrap/info on it, with lots of parts. After a couple hours, it was done! We are so happy with the professionalism Matt showed us. 5 star treatment all the way! read more

Called Optimal Garage Doors in an emergency, after I hit the frame with my car... Christine was so helpful and responsive on getting me a tech ASAP. We needed to have it fixed right away as our garage door is like our front door. Matt called and showed up in the earlier part of our time slot. Super professional! Through assessment of our garage door, he did not try to oversell. Prices were a little high but what hasnt increased and we were desperate. Matt did an awesome job! Our garage door has never been so quiet...would definitely call them again and would ask for Matt. Thank you for coming to our rescue. read more

would never call this company again. Spring broke on garage door. quoted me more than double what I paid last time. told them he was insane, he then offered me a 5% discount. told them to go. even with paying the BS $75 fee for coming out it was $450 CHEAPER from the company I called after. (same spring gauge etc) was going to tell them to pound sand on the $75 and it was clear this was a money grab with inflated quote and they really didn't even care if they got the job but just wanted to guy yo leave so I can call something else to get the job done. in summary, this company sucks and they only get one star because I can give zero read more

Matt from Optimal Garage Doors gave us a heads up call en-route and showed up on time. He inspected both garage doors that we had trouble with and provided a detailed repair recommendation list rather than immediately trying to sell us new motor units --our units date back over 20 years. He explained exactly which repairs would address each issue and prioritized them so we could select the most cost effective way to get them up and running properly. After completion he gave each opener several runs and he made some fine-tuning adjustments to make sure they were operating at their best. We highly recommend OGD and especially Matt. read more

Trent and his team at Optimal Garage Doors are simply unmatched. They are the most courteous, knowledgeable staff I have ever worked with and made excellent recommendations. I highly recommend them for any and all garage door needs! read more

1st time using Optimal Garage and will use them again and will recommend to others. Trent was courteous, professional and explained everything. After selecting the best option for repair, Trent and Matt finished in the time he stated. Excellent job done by both. Definitely call them if your garage needs service. read more

Trent was great! He was punctual, professional, and very knowledgeable about the maintenance of my door. Thanks for everything.

They were able to come quickly and fixed our garage door (it wasn't shutting completely). They also did a thorough inspection and completed some maintenance work on our 21 year old door and opener. Will definitely use them again! read more

Trent is very professional, efficient, timely and customer friendly. I would recommend him and his company to my family and friends because of his outstanding work and confidence in doing it. read more

My garage door, having just previously opened and closed 30 seconds ago, decided No more and slipped off the rails and bound up really bad. I called Optimal and they sent Trent over within their quoted time window. Honestly, I just wanted the door down for security purposes and figured repairing it would happen another day but they had all the repair parts they needed with them, in the truck. Even though it was the last call of the day, the door wanted to fight him. While fixing the door Trent found other shoddy work from the previous installer. Trent explained all my options, what was wrong, what can be done to mitigate this in the future, and got my door up and running in a couple hours. It was clear from talking to Trent and then seeing the finished product that he takes pride in what he does and wasnt going to leave without doing it correctly and making sure it operated better than before. While it was a pretty penny, it was worth it. Thanks Trent! read more

Optimal Garage Doors - Garage door before Optimal came out and fixed it - Garage Door Services Near Me

Completely worth the money. Matt was on time. Gave us different options, which I appreciated. He finished before he said he would. He went the extra mile too. Support small businesses! read more

Trent did an awesome job repairing our garage. It had a broken spring along with a laundry list of other things, but he was able to fix it within a couple of hours. I loved that he gave me a "Good, Better, and Best" option to see what kind of repairs I wanted that were within my budget. read more

I have used Optimal garage door on several occasions. Their service is excellent. Always on time, always leave everything neat and tidy. My service man Trent is courteous, helpful, and answers all my questions. Their prices are very fair. Give them a call when you need anything regarding garage doors. read more