I took my 5 lbs maltese here after reading such great reviews. The groomer is nice, clean store, and my dog was done at the time she said he would be done. Finding parking there isn't the easiest, but that's not why I'm giving it 2 stars.
For being such a dog-friendly state, I would imagine that the groomers here would be impeccable. But, sadly, my pup came back looking uneven, his beautiful face was lopsided, his ears weren't even cut (I had to ask her to trim it a bit more-come on he's little and when you groom him down to a summer cut, his ears should balance out with the rest of his body). Sadly, he had a rash on his belly with uneven hair spots and he just looked pissed. I would walk him outside and his friends would sniff him and look at him like "wtf happened to you?!" His leasing office friends saw him and said "Wow.. he's not sick is he?" Crap..come on!!! If anyone said that to you and your dog, you really wouldn't consider giving a place another try right?
My husband came home from work and our poor pup ran up to him and the first thing dad cried was "what happened to you?!" Then a barrage of questions came my way, "where did you take him? how much was this? why is it so uneven?! did they just use scissors? where did you find this place?!" Needless to say, that night, our baby sat next to his daddy all. night. He didn't even want to come near me! I became the evil witch lady to took him to the torture room for no apparent reason. Sigh.
I defended the place with the said first paragraph but it's agreed that we won't be bringing our little guy back here anymore. The lady is nice, but I think $50 is a bit much when I've paid $35 in Southern California and $40 in of all places, Nebraska, and our baby has come back looking immaculate. Immaculate. Evenly shaved, smooth nails, ears cleaned (oh yeah his ears were still full of hair! argh!), butt butt cleaned out, and he didn't smell like he was dunked in perfume.
Meh, I'll give her a little more credit in that when she handed over my dog, she reported to me that he "looks to be in good condition- healthy skin, coat, and great temperament." Well, cool, but we all know what condition our dogs are in before we take them to the groomers right? I wish I could LOVE this place, but eh.. I suggest taking your $50 bucks elsewhere.
I wish I would have read @ Lauren P.'s review along with the person who replied to her before I went here. Descriptively, they are on the dot when it comes to the way their dogs ended up looking. However, I will say that the lady was nice. read more