I've been going to city nails since 2009. Great service great people Hi Tina and Johnny

I stopped in to have a manicure last week. The counter was filthy and the towel was stained. I asked the manicurist to please clean the counter before we started. They did a half-hearted job, so I pointed out the collection of nail dust mixed with blue and orange flecks at all the edges of the counter as well as the stations on either side of me. Their response was to try and pass me off to another manicurist. I told them that I would not have my nails done somewhere that wasn't clean and that they would not pass an inspection. I asked for a manager. There was none. I left without having my nails done and will never go back. Don't have your nails done in a salon that is not clean! read more

My nails always come out lovely and the service is always great! My nails always last a full 4 weeks very much recommend stopping by.

I've been coming to this salon intermittently for the past year. Prior to today's visit, it's been an option I'd torn to. Let's face it, there are several nail salon options in any given radius so customer service and a job well done will be what sets a salon apart. I came in as a walk-in for a pedicure on a Sunday morning arriving at 11:09; there were 3 other customers being served. I was asked to pick a color, offered a seat in a massage chair then waited and waited a little longer. I previously had a gel pedicure but wanted to just do a pedicure with the deluxe treatment; one of the nail techs-- the owner or lead, persisted that I go from a gel pedicure to a gel pedicure since I waited so long in between. I declined and she insisted again asking if I understood. I let that go for the time being. Several other customers came in (regulars) seemingly with an appointment time. That's not an issue. At 11:41 having had zero updates on my service, hot water basin turned lukewarm, I asked if it would be much longer or should I come back. A tech who has not yet engaged with me said if you'd like to leave you can. The tech closest to you is painting toes but if you want to go you can. I asked for a towel and one was placed for me to help my self. Nail salons are notorious for not being places of high customer service but you could try and make it a relaxing environment for your patrons. Just asking for effort, communication and less of what I experienced today. read more

I got a gel full set and a gel pedicure. I paid $125 plus $20 tip. The customer service was average. I like my pedicure but I'm not too crazy about my nails. I wish they weren't as Thick. I'd go back for a pedicure. read more

City Nails - Nail Salons Near Me - West Palm Beach, Florida

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I don't know what's wrong with these people. They always harassing me for a tip if I I will if you did a good job you will be for get your tip, but don't keep asking me my tip tip your problem and their eyes be all in your purse read more

Outstanding service all the way around! They treated my mother and I like queens! Clean safe environment and beyond friendly! We found our forever nail home! Thank you City Nails and team read more

City Nails - Nail Salons Near Me - West Palm Beach, Florida

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I've been coming here for the last 3 times and my nails have always lasted so long! The customer service is amazing and I leave satisfied with my services every single time. Victoria and Steven are so efficient and they pay close attention to detail. My nails come out looking very natural! I highly recommend them and is definitely my new nail spot! read more

City Nails - Nails - Nail Salons Near Me - West Palm Beach, Florida

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The best nails in South Florida! These guys are are the best. Look no further than city, nails and spa. These guys are absolutely amazing and do everything that you ask of them from start to finish A-Z. They are absolutely incredible in every aspect of 100% read more

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So bad and uneven! I'm going on a trip and this is so embarrassing! Almost $100 later :( just truly disappointed. It looks like the only person to go to there is named Steven. They were so rude when I told them the amount I wanted to tip. Never again. read more

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I was recommended by my patient! I can defiantly say that I've been to many nail salons but this one have left me very satisfied. The whole staff were friendly and welcoming. The young lady named Tu did my pedicure and everything was beyond expectation. Even though there were customers waiting, they took their time. My new nail salon. So happy to finally find a place that is awesome. There are two salons with similar names. This is located on Okeechobee - in the Amigos Restaurant plaza. read more

City Nails - Nail Salons Near Me - West Palm Beach, Florida

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I went to this nail salon because the reviews on yelp were good. Overall my experience was a seven out of 10. The good parts were that the nail shop was clean, and the stylists were professional. The stylist was friendly and she overall did a great job on my nails. This nail shop seemed to be supported by the locals which means there were a group of ladies of a certain class and race, who received preferential treatment in my experience. I called ahead and scheduled my appointment. When I got there, the woman who greeted me, started my nails, then stopped and went to another lady, while asking me to sit in the pedicure chair and "enjoy a massage" while getting a pedicure. Her excuse was that the other lady needed to get home to take her medication. Later, I saw the same lady working on some one else while I say there and waited in the pedicure chair for over 30 minutes It was a while before any one did my pedicure. Then the lady started my full set while I was in the pedicure chair. It was very awkward and not the relaxing experience I was expecting in any way. Once the second manicurist began my nails in her chair, she did well, she listened and communicated well. There was a communication gap between her and the first woman because she didn't get the detailed explanation about wanting my nails round and not too long so I could still type. I didn't realize that no one actually manicured and treated my nails until after I left. Overall my nails look pretty but the experience was stressful for me. read more

City Nails - Nails weren't cleaned and they didn't do a full manicure before putting my nails on - Nail Salons Near Me - West Palm Beach, Florida

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Victoria was so nice! And she was from my hometown so the conversation was nice. My nails turned out super cute and the business was very nice and clean. read more

City Nails - Dip powder - Nail Salons Near Me - West Palm Beach, Florida

Since my last review Victoria has updated the nail salon, its quite fashionable, modern & inviting as is her demeanor. The staff are personable & give the best service. Kim makes my toes/feet feel vibrant! read more

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great service great prices quality is impeccable & good vibes from the moment you walk in ! love it here.

Horrible experience in my life!!! If I could give this place a 0 rate, I would! The manager and people who work there are very rude and money hungry. They don't care about the customers wants. I just wanted to get my nails done, the nails tech then started cutting off my real nails and wanted to charge me more for adding tip? I called prior to arriving for a price, once I got there, they added $20 more to my Bill. This is what they did to my nails. AND THEY MADE ME PAY!!!!! Don't go here!!! Plus, they are dirty!!! read more

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Stephen is my dude! He's patient, listens to you at his customers want, and then deliver is amazing results! He's timely and kind. The owner is sweet and helpful too! read more

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My mother was visiting from out of town and wanted a simple manicure and pedicure. When she told the man who was going to do her service his whole demeanor changed as he tried to argue with her that gel was better even though she explained that gel has previously damaged the health of her nails. Instead of arguing she decided to just walk out. Customer service is a very important part of a nail experience, and this was not up to the standards that I value. When I entered to get an understanding the manager LaToya and the man were very defensive so it was apparent that we have different expectations of customer service. read more

What a hidden gem. Victoria, the manager, did my nails and I love them! Every customer walked out happy too. I definitely will be back. read more

City Nails - Ombré French Tip just like the photo I showed her - Nail Salons Near Me - West Palm Beach, Florida

Great job. Nails look great. Staff is attentive. Pedicures are the best. Comfortable chairs and good massages. read more

I feel bad for the reviews on here. My lady was fast in and out in 30 mins for a French nexgyn manicure. most of the clients who go in are regulars which speaks higher than the negative comments. I get my nails done short because I work on clients hair. read more

City Nails - Nail Salons Near Me - West Palm Beach, Florida

This place is very clean customer service is great I got my nails done over there twice and I cannot complain I would definitely recommend you guys to anyone read more

Terrible is all I can say. I walked in and requested a gel pedicure and fill in manicure. From the start I was met with attitude. I walked over to the color wall and was barked at that I was looking in the wrong place. Picked a color and sat down. The person who was going to do my manicure never said a word to me and when I questioned why he was putting the color in before ensuring the powder was off my nails he told me he's been doing this 15 years and knows what he's doing. (Anyone who has to tell u how long he's been doing something instead of answering your questions doesn't know what he's doing) When that was done he had me squeeze between two pedicure chairs where there was no room without bothering the people putting polish on other clients toes. There were plenty of other chairs available. Now I'm left sitting for 10 minutes. Now water in the bowl to soak just sitting there. The new person now starts the pedicure again my feet never once touched water when I questioned this i was told you don't soak till "later". This guy cuts my toes while attempting to cut my cuticles. I'm now bleeding and he's giggling while apologizing. I guess I should be happy he at least attempt s the cuticles. The manicurist told me he doesn't cut cuticles unless a manicure is specifically requested. Fast forward to polishing my toes. This guy puts polish over my bleeding toe. Are u kidding me. Worst experience ever read more

Some people that work In their stores are really aggressive, if you don't buy what they sell!! Went there a few times, so I'm done. read more

I'm extremely satisfied with the service, Even tho I went on a busy afternoon the manager and technicians made sure I was well attended. The chick that did my manicure (TU) went above and beyond to meet my expectations and even recommended a better product for me. Prices are reasonable, the salon is cleans and they have an overall good environment I recommend making an appointment to save some time. read more

My photos in conjunction with my 5 star review are also shown. I found City Nails West Palm Beach on a yelp search of the area. Looking by the good reviews and photos decided to do a walk in visit and was seated for a pedicure straight away. I got a deluxe pedicure with french gel one of the girls did it and was very thorough and relaxing. Acrylic nexgen pink and white ombre infills by Stephen. I had older pink white ombre underneath from another salon and a clear fill from a salon after that so he drilled the old acrylic off which was nice to make a fresh start. He knew the shades of pink and white id like based on what i said earlier. There are a few different shades of the nexgen white pink acrylic to choose from, i got off white and nude. Stephen is very thorough and a perfectionist. None of the services are rushed its very pampering. Prices are a little more however its a great result and service i know theyll last me 4 weeks rather than a cheaper place that will last 1.5 weeks. Very highly recommended!!! read more

City Nails - This is in conjunction with my 5 star review. Ombre pink and white acrylics by stephen and french gel pedi by one of the girls - Nail Salons Near Me - West Palm Beach, Florida

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Very frustrated. Came in yesterday for a $35 gel pedicure, and today my foot is in so much pain. The big toe is swollen and has puss coming from it. The pedicure was rough, and now today it just looks horrible. And she cut the nails so low, that it was painful to file them. read more

Dip powder nails shattered in 3 days won't return Always request three layers of colored powder read more

Jaden did an AMAZING JOB on my nails. I showed him a picture of how I wanted my nails and he slayed!!!! I ended up here after my normal place closed after work and this place squeezed me in close to closing. Don't let the location throw you off! It's worth a shot! read more

City Nails - Nail Salons Near Me - West Palm Beach, Florida

Every time I come here I have a fantastic experience! They always give me exactly what i'm looking for. I highly recommend coming here for nails and pedicures!! read more

City Nails - Nail Salons Near Me - West Palm Beach, Florida

never Had such awful experience, my nails were so bad I left ,I never experienced so much pain, the person rushed , cut me, and then put nail polish on so fast I didn't have time to wash my hands, the nail polish was slimy and I just couldn't get out fast enough, I cried., and then had to pay for them, I have an awful finger infection. I don't know why I was treated so bad, I have sore cuticals, I've waited days to do this, but I my fingers hurt and hope this will make the person that did my nails to slow down and have some compassion,. I deserved to be treated better than I was, Plus watch for used equipment, so disappointed read more

My technician complained about having to work the moment I walked in. She butchered my toe and was unapologetic about It. In this industry, you should make your clients feel good about themselves, not worse. My tech made me feel completely uncomfortable and I hope no one else has the same experience. On another note, there was no host or receptionist and the person in charge kept saying any questions we had she could answer (meanwhile, she has a guest in front of her that she is doing a manicure on). My hand nail tech was more comforting, but did not clean the bowl right after cutting my cuticles. She rinsed it and put the bowl in a cabinet without disinfecting it. This place would be shut down if OSHA made a visit. Below is a picture of my toe the next morning. read more

City Nails - Nail Salons Near Me - West Palm Beach, Florida

I've been coming here now for about 4-5 months and I can tell you that I LOVE IT HERE! I bring Victoria crazy ideas and pictures of what I want done and she does NOT disappoint EVER! I recently went to her to get my bridesmaid nails done for a wedding I was attending and I couldn't fully make up my mind but she led me the right direction and created a masterpiece! Pictures are attached! :D thank you so much! read more

City Nails - Bridesmaid Nails - Nail Salons Near Me - West Palm Beach, Florida

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I'm a reoccurring client since 2017. The manager Victoria is a sweetheart and we have build a great rapport & relationship over the years. My nail tech is professional and does an amazing job with all the new designs I bring to her. My eyebrows are always on point when Victoria does them. It's best to schedule ahead because they are typically busy. read more

City Nails - Current design - Nail Salons Near Me - West Palm Beach, Florida

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Today was my first time coming to this salon and I have such a good experience. I'm a nail technician myself and this time I didn't feel like doing my own toes so I decided to try out city nails and this is going to be my new salon. I went to Jenny and she was nothing but great to me. Everyone working there is very nice and welcoming the salon is very peaceful and relaxing. I would definitely take my mother here. read more

City Nails - Basic Gel pedi with acrylic big toes. - Nail Salons Near Me - West Palm Beach, Florida

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Amazing Service and nails came out bomb! i usually do gel and these lasted me nearly a month without any peeling (: love it

Every time I book an appointment with certain nail tech, I get switched to someone else plus I always have to wait. One of the staff members was rude when she addressed me to move my water bottle. Will not be back. read more

The young lady that did my pedicure burned me with the hot towel then used a nasty dirty brush to clean my toes . The owner got rude when she realized that I wasn't going to tip for their mediocre service . I am all for tipping when people do a good job . I am not tipping for mediocre service . I think that since COVID she started price gouging because there's no way a refill should be $33 . read more

I was very happy with my nails, the nail tech was very accommodating since I have short nails and she did such an awesome job ! I will def be coming back again soon! read more

City Nails - Nail Salons Near Me - West Palm Beach, Florida

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Victoria did a great job on my nails, she was really detail oriented and had great customer service. However, as a business they're really understaffed. Compared to other businesses in the area, they would have nail techs ready waiting in the back, walking around and maintaining the store. I came in for a mani/ pedi and it took 3 hours to get it done, from my nail tech taking on and balancing other ppl at the same time as doing my nails. If I came back it would def be necessary to schedule an appointment. Just thinking about ones day you would really have to have an open schedule if you go as just a walk in. read more

City Nails - Nail Salons Near Me - West Palm Beach, Florida