I first started going to European Wax Center in 2013, having had countless waxers throughout my…read moretime of going. I have never had such a negative experience as I had this week at this location. When I got in, I was brought back to the room for a full-leg service. I was immediately asked if I wanted to take advantage of the Brazilian wax special, to which I declined. I was then asked if I at least had the wax pass, which I said no I do not, and I'm not interested in dropping a larger amount of money right now, I'd rather just pay monthly. The waxer then said "so you're okay with paying full price?" And I said yeah, it just makes more sense to me financially. By this point, I was already in an uncomfortable position as I'm laying on the table and she's giving me a judgy tone about my financial decisions. The waxer continued to try and talk about the wax pass to which I then asked her to please stop as I will get irritated. She then went silent on me, and I could tell she was rushing to do my legs and when she was done in half the time than in normally takes, I looked at down and saw a very poor waxing job. I asked if she could touch some spots up, to which to said "well you don't put your legs in the proper position for waxing". However, throughout the entire service I was never told when she wanted to move my legs in certain ways for her to get to spots. I told her she could have said how she wanted my legs to be position, and claimed I was being very rude for the way I didn't want to talk about the wax pass, and that she was ending my service. She proceeded to go into the lobby (in front of another customer) and says "don't rebook this client" to the lady at the desk. When I told the desk lady what had happened to the best of my ability because I was so overwhelmed, she profusely apologized to me, immediately said she would comp my service, and offered for the wax manager to do touch-ups. I declined, as I just wanted to leave. I wasn't going to leave this review since the lady at the desk was very sweet to me and seemed to actually care about how I was feeling, and said I would be comped for having such a negative experience. However, today I went to a different EWC location to get my legs touched up, I paid the price of a half-leg service ($55) which I was fine with since about half of my legs were still unwaxed after yesterday. A couple hours later, I got a call from the manager from this location saying I have an open balance for $80 and asked me to describe everything that had happened. I reiterated the entire story, to which she apologized, but said to "put myself in her (the waxer's) shoes". She proceeded to tell me that the waxer said when I texting on my phone (I was texting my friends about how uncomfortable I was), she looked at what I was typing and claimed I typed that she was a "b****" (I didn't). I told the manager that not only was that not true but makes the situation even more unprofessional because she should be fulfilling the service, not worrying about who or what I'm texting. The manager proceeded to say that "they aren't allowed to comp services" even though I was told yesterday something completely different. So I asked "Was I lied to?" And I was told "No, she just didn't know we can't comp services," and that I could've stopped the service at any time and requested a different waxer, like she was excusing my waxer's attitude. So I ended up paying $135 for the worst wax experience I have ever had in 13 years, since I didn't want to stay and get a touch-up in such an uncomfortable space. If I wouldve known I had to have paid the $80 anyway, I would have come back to the same location a day or two later for a touch-up. Generally, I do have good experiences at European Wax Centers which is why I have been going for so long. So if you want to go here, the only thing I recommend is not booking with Sam unless you want to be treated rudely and have the manager call the interaction a "miscommunication."

Marissa is AWESOME! I read previous reviews and the comments were basically the same. She is such a…read moregentle person that really takes the time to care. Before you schedule your service be sure you are booking this appointment with Marissa. You won't be disappointed!

Travel prep takes so much time for women. This place made it easy. Website gave the availability of…read morewaxer. I was unable to book online but I sent in an email anyway. The following morning I'm getting a call back and set appointment for later that day. Good thing they give a 10 minute wait time because traffic is sometimes terrible. I sign in and quickly taken back. Even better to book with a friend or sister. We are both taken back at nearly the same time and walk out bald about the same time. Just tell them your pain tolerance and take some ibuprofen before. Somehow you'll find yourself coming back every 3-5 weeks.

I love coming here, this is my favorite place and only place I will ever go to for my waxing. The…read morestaff there is amazing, I always feel comfortable and I recommended this place to my friends and they also love it. The best waxing place!

Fatima is the best and switching back to threading from waxing was the best decision ever! I get my…read morebrows done here & today I decided to add chin for the first time & it was an experience but Fatima was so personable & patient! I'm a regular here! Love it.

The place closes at 5:00PM, i got there 4:50PM brows take less than 10 mins to do, she was already…read moreclosed. We offered her more money to do them & she denied it. This is the only place i do my eyebrows at. Im never coming again. lost a customer, ive even recommended people to this place.

Absolutely my favorite place!! Once I did my first wax I've came back every month ever since! The…read morewhole staff makes you feel extremely comfortable and welcomed. Eleana is my waxer and she's the absolute best!!! I also just did my eyebrows there for the first time with Emily and they came out amazing!!

Visited for the first time a few months back and I was extremely impressed. I'm a total sucker for…read more"above and beyond customer service" and that's exactly what I got. I was having a hard time finding the suite after exiting the elevator, so I called and advise the woman answering the phone of my dilemma. She literally came hurriedly looking for me. I later realized she is the business owner. Good service would have been her guiding me via the phone how to get to her suite. Coming out to find me, EXCELLENT service. The service I went for was done very well and in a very professional manner. The owner is super sweet, friendly and made me felt comfortable throughout my visit. The space is very clean and was sanitized in my presence. At no time did I feel worried about having this service during these covid times. I will definitely recommend this business and certainly will return when my time permits.

Sylvie is AMAZING! Recommended by a trusted friend, I decided to try a facial at Fleur De Paris…read moreSkin Care, conveniently located on Clematis Ave in West Palm Beach. Immediately upon meeting Sylvie I knew I was in good hands, having lived in Paris for a few years and understanding the French commitment to excellent skin care regimes, quality and application techniques. Well, I was not prepared for such incredible results along with a truly nurturing and pleasurable experience. Her techniques are impactful and it was really relaxing. I felt totally pampered and can't wait to book another session and try her other products and procedures (I'm a total skin care expert and she has an amazing array of products and services). Sylvie exceeded my expectations and three days later my skin is still glowing, still feels deeply cleansed, and my elasticity is restored. Run don't walk to Sylvie - your skin will thank you for it! Thank you Sylvie, I will be back again soon.

I love Sylvie. She is dedicated to results and wants her clients to be happy. She is also very…read morehonest, and I trust her! I highly recommend her.

Tatiana who has done my nails for awhile transferred here . Her space is small but her work is as…read moregreat as ever. I now go to Sue for my haircuts. Enjoying my curly hair for the first time in eons. I always leave there feeling special

Amazing salon! Alyssa and Sue are true experts. Knowledgeable, friendly and reasonably priced.read more

This lash shop has a few suites in the back. One of the suite owners does my hair braids. This…read moreplace is always clean when I visit and it's really nice inside. The receptionist is nice also. Plenty of parking, this salon sits in a plaza. Nothing negative to say about this place! Hair Braider Instagram: @bionic.hands

Cherail did an amazing g job! Very happy :) I love my lashes! Classic fill ;)…read more I am very pleased!

I've been going to city nails since 2009. Great service great people Hi Tina and Johnnyread more

I stopped in to have a manicure last week. The counter was filthy and the towel was stained. I…read moreasked the manicurist to please clean the counter before we started. They did a half-hearted job, so I pointed out the collection of nail dust mixed with blue and orange flecks at all the edges of the counter as well as the stations on either side of me. Their response was to try and pass me off to another manicurist. I told them that I would not have my nails done somewhere that wasn't clean and that they would not pass an inspection. I asked for a manager. There was none. I left without having my nails done and will never go back. Don't have your nails done in a salon that is not clean!

Love this place, really easy to get your brows threaded. They did such a great job, reasonable…read morepricing.

I've been a loyal customer for six years. At the Okeechobee location.. I went in there today and…read moreshe chopped my eyebrows I've never been so disappointed you lost a loyal customer. I will never go back there again and you know her excuses was that my eyebrows were thin. no they weren't when the last time I went the girl did my eyebrows they were fine. When I got home to check on my eyebrows what a butcher job she did on them I am so disappointed one loyal customer gone.

Absolutely 5/5! Jenna was an absolute lifesaver with last minute availability for special event…read moremakeup. She was both professional and friendly. I am someone who really is horrible at doing their own makeup, so I prefer to always have someone else do it. She was able to do a full face of makeup for me in under an hour just in time to get me to the wedding I was attending later that evening. I felt right at ease with her as she asked what type of look I wanted, more of a natural glam with some sparkle, and she asked if I had any allergies as well. She also was able to give me lashes without crying as I always tear up due to the glue. Jenna has an amazing energy and skill set and is very reasonably priced. I highly recommend her for any service if you're in the Palm beach gardens area!

Discovering Jenn was a game-changer ‍ After following her on Instagram, I booked an appointment,…read moreand the results were astounding. The BioRePeel x Dermaplane treatment and customized care left my mom's skin looking beautiful. After it's all complete she sends you home with a small serum and lotion to apply at night, but honestly you could use it for two days I still have some. I'm impressed by Jenn's expertise, product knowledge, and techniques. As someone who works with plastic surgeons who owns a spa, and I choose to see her instead. I know what good skincare looks like, and Jenn exceeds expectations. Just had the best experience and highly recommend don't walk run to see her your skin will thank you and come out looking fabulous! The Vitamin C Golden Child Halo serum from her collection has a lovely oil texture that gives my skin a radiant glow. Can't wait to shop more products, get my eyebrows done, and my spray tans booked already She's truly the best - warm, expert, and wonderful! Attention future brides this is your girl on for your special day. She offers the ultimate bridal beauty solution! As a skin care specialist, she knows that healthy skin is key to flawless, long-lasting makeup. That's why I chose her for my wedding day look. With added services like eyebrow waxing, lash curls, lamination, and upcoming spray tans, she's got everything covered. Thank me later you will not regret it. Thank you so much Jenn. Xoxo wishing you tons of blessings!!