Love their clothes! Always find something that I want to have in my wardrobe. It's a.nbit odd thag some othing is not the right size. You have tk try them on. This was much better when they had duble the space. Now one tiny dressing room space wkthout a curtain. Dont go on the days when tbe husband or a part time person manages the store. Call ahead to make sure the wife is there. She suggests things thatook good on you. read more

I stumbled across Citron during their Sidewalk sale and what a beautiful selection! I specifically wanted a kimono style silk jacket and they has sizes from XM - XXXL. It was hard to choose which one to buy! I bought a beautiful one and my friend bought 2. She also bought 3 two layered silk sleeveless tops. I think we spent over an hour just browsing and deciding what to buy. Both Kyoko and Eri, who worked on this day were so kind, sweet, patient and helpful! I will stop in again, just to say Hello to them! Most items are silk and some are not, but everything has a beautiful combination of Japanese silks with tie dye and batik overlays. Each piece of clothing is unique. Thank you Citron for making clothes feel luxurious and unique! Street metered parking. Read the parking signs carefully. read more

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i'm a viewer of tv series "fresh off the boat, a story of the americanization of a taiwanese family who immigrates to florida. their family grandmother matriarch is proud of her chinese culture, and wears asian american chinese tops. i'd admired the look, and searched the source as citron in santa monica. in 2019, i ordered 5 tops to wear on special asian events. the shipment was prompt. two of the tops had a chinese motifs. the other 3, was more japanese. the tops are made of quality materials which are wash & wear. i would order more when i downsize my closet space. thanks citron... read more

Citron - vintage nihonjin artwork - Women's Clothing Near Me - Santa Monica, California

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Great clothes and friendly staff, *when* they are there. I made a special trip to the store, arriving when they're supposedly open for business. Nobody was there. Store locked up. No one answers phone. Disappointing. read more

I am so highly disappointed in my order, the sizing is inaccurate, the fabrics feel wrong, and the total lack of customer service. I ordered six shirts all the same size as 2 Citron shirts I already have. Only two fit. Also, the fabric claims to be silk and rayon like my other shirts, but it does not feel nice at all. I wish I had a way to test it. I wrote and requested returns for 4 of the shirts 3 times. Twice by email and once by web form. It's been over a week and no answer. That's a lot of money. Don't risk shopping with this company. read more

I used to love Citron Clothing. I have many of their blouses. But lately, I have ordered things that are not well finished--buttonholes that unravel, threads still left on clothing, sizing very variable, arms longer than they should be. I could go on. Then, in trying to return blouses that did not match the sizing chart, they hold onto my money instead of returning it to my credit card. I don't expect this from a fairly high priced company. After I use up the money they're holding, I won't buy from Citron again read more

Checked on line for hrs on Thursday and drove from San Fernando Valley to the Citron store in Santa Monica (40 min!). 2:45 pm, Citron door locked and there was no answer. Called their number, only a message. Waited around on Montana another 20 min., came back at 3:08 pm, store locked and no sign of life inside. This time, it took an hr to drive back to the Valley. No note on the door, no answer to the phone. Really, you care that much? read more

My wife loves Citron. We took a drive from the valley to Santa Monica via the 405 frwy (oh my god) and landed at 16th and Montana. Nice store and very friendly ladies helping my wife to find everything she wanted. Citron has a very beautiful line of blouses. This is the place to shop! read more

Note the positive reviews here on Yelp were all from several years ago. I was positive then, too. Really sad to see the third (or so) iteration of this company doing what comes off as cheap fly-by-night. I've been buying Citron for more than a decade. The company slipped when it got away from its original Asian design origins and 100% silk, but recovered then, and looked like it recovered again recently, so I decided to try it once more. I bought a $250 jacket online from them in late December 2021 that didn't fit, sought a return and refund, and was first told it was discontinued so they couldn't take it back. I then sent the link for the still very active online listing for the jacket. Then the story changed and became it was on sale when I bought it, so they can't take it back. Nothing on the website then (or now) noted it was on sale until a surprise "discount" at check-out, and nothing then about no returns. As has too-often been the case since Citron started getting away from their all-silk line, the fabric of this $250 shirt headlined as a "silk blend" feels cheesy, and at 82% rayon, it's a whole lot more "blend" than silk. And now their previously excellent customer service appears gone as well. Everything ends sometime, but I'm sure sad to see them go. The end of an era; I don't see this iteration making it. read more

Their clothing is elegant & looks beautiful on my petite little mom. I was looking forward to taking her here shopping as a mother's day treat. Unfortunately, mom was sick & needed their restroom. To give credit where credit is due unlike most merchants in Santa Monica they actually let her use the restroom. She was in there quite awhile, so I went back to check on her. As she pokes her head out, she sees a piece in the backroom she likes (hanging right outside the bathroom door) but wants it in a slightly different cut. I start to take it on the floor to ask for help and the saleswoman tells me off in THE rudest fashion for being in the back room. Where the bathroom is. Let me add, we had just come from lunch at Bouchon and were dressed to the nines, mom in head to toe Citron. I didn't exactly look like a grubby shop lifter either. A few minutes later, clerk comes back and asks me if my mom is ok, I say "no, she's ill". The woman says, again VERY rudely, "I know that. I want to know if she's ok back there alone.". Seriously? Right after you told me off for being back there, and *gasp* shopping while I was checking on my sick mom? Even when I proceeded to spend $250 on items for my mother, I didn't get a thank you. I love your clothes and thank you for letting my sick mom use your restroom. But sales lady, you've got your head shoved so far up your ass I'm surprised you make it into work at all. Next time I treat Mom to Citron, we'll be shopping elsewhere. read more

This one my all-time favorite brands. Beautifully made clothes that do not go out of style quickly. Stopped in the flagship store today for the first time. Great customer service. They worked out a discount deal for me on a slightly damaged blouse and also let me use the restroom. Not sure what all the complaining is about. Great experience for me. Beautiful clothes-beautiful store. read more

We just celebrated our anniversary at Cafe Montana and were strolling along, when hubs noticed Citron! Didn't know this store existed! Usually I buy Citron items from Nordstrom Arcadia and only for special occasions. While trying on several blouses, Pam was super helpful and very pleasant, very unlike prior comments. I'll return with hubs in tow as my best critic. read more

I just got back from a business trip and Naturally I found myself in Citron while I was in town. The woman who assisted me was kind and helpful and we shared stories and laughs As I shopped. I had a wonderful experience and found some lovely fashions I am happy to say Citron is back to its five star status!!!! See you next time!! Thanks:) read more

I love this store! It's one of the two places I buy my clothes. Their clothes tend to be comfortable, attractive, and a little exotic. But also a bit pricy. Their sales are great! read more

I bought a jacket for $179 from Citron Online Store at 1600 S. Broadway Los Angeles. The jacket was not at all like it was pictured on line and it didn't fit. The fabric was cheap and overall the quality was poor. I returned the jacket the next day with all tags attached, in the same condition I received it in the same packaging. I have tracking confirmation from Priority Mail that it was received by Citron Online. I asked Citron Online for a refund and they refused. Now they wont respond at all to my email messages over the past few weeks. The owner/manager' s name is Aviva Wolman. This is unacceptable customer service and I am out $179 read more

I lived in Malibu for 50 years, and the last 8 in Seattle. In the last 8 years I bought more Citron Santa Monica than ever before. I love everything about this line of clothing. Recently I bought something online and when it arrived it was quite different. For any other business I would deduct several stars from my rating, but I called Citron and was lucky enough to get Pam. She was so helpful, and wonderful to work with. She told me to mail back the item for a refund, and in the future I could call her to get exactly what I was looking for. This is the customer service I have always received at Citron. Don't hesitate to shop online, or visit their amazing store. I won't hesitate to do more business with them in the future. read more

Love this place! Beautiful silks, patterns and colors. Reasonable prices for this part of town in a boutique that's one of a kind, I came out with 2 prices that were astoundingly reasonable. Much better than Paris without the airfare! read more

Wonderful selection of both regular priced and sale items. This is my go-to store for clothing which will work for many occasions. I have wedding outfits, work clothing, date clothing - it's perfect. Highly recommend!! read more

The clothing is very nice but pricey. The manager is quite unpleasant, making faces when we were only looking at the sales racks, while serving politely to the full price customers. This is the second time we have observed that behavior. read more

Appalling customer service. I popped in yesterday in a hurry to buy some things as a gift, and purchases over 100.00 of items. There are two sales ladies whom i see at this shop, one a tall blond, she is always lovely, very very nice and helpful. The other and older small woman with short hair. The latter was at the register checking me out, she started putting my things into a white plastic bag, like the grocery store kind, to which i asked for a normal citron bag as this was meant to be a gift for someone, she replied that sale items don't get nice Citron bags. This is not reasonable as far as i am concerned and definitely was not an option for me so i did get just a little exasperated and told her that i will pay for a Citron bag as it was a gift. The thing is if you are a pricy brand name store, sale or no sale, all your customers should be treated the same and walk out feeling like valued customers and not like some second rate shopper who gets their purchases shoved into a trash bag. So i think an exasperated sigh was warranted on my part. Right as i told her that i will PAY for a citron bag, she got rude and schooled me. "All you gota do is ask, you don't have to get nasty" NASTY? i wasn't nasty at all. i said "i wasn't nasty i just said i will pay for one" "No you got nasty and blah blah blah blah" she went on accusing me of things for a minute while shoving my things into a Citron bag with no tissue etc, in a wrinkled up ball. I didn't want to get into it, confrontation is not my style at all, especially over what? Nothing. So here is the thing sales lady, whatever my inflection, it is my right to emote and have an inflection, none of my words were the slightest bit short or inappropriate or rude, i just said i WILL pay for one, which is perfectly reasonable, and you haven't neither the right, nor the place to accuse me of anything or to berate my behavior, I am not the type who needs my butt kissed by the salespeople, in fact i treat everyone with equal respect, and you were out of line and if that is your general manner of communication with ADULT customers you have no business being in customer service. Cheerio read more

When I paid for two shirts for 50 percent off, the shop lady, who left the shop twice while I was there, said, "You've saved so much money, you can go have your nails redone." I gathered my credit card up with my chipping green nails and she said, "That was mean, wasn't it?" read more

Wonderful store. I love the clothes... comfortable, stylish... I have some older blouses I still get raves on!

I have been shopping at Citron for 30 years which should give you some idea of how their style transcends age and shape. I would say at least 40% of my wardrobe is Citron and I always get compliments on their pieces. Plus, they have great sales! It's true, their salespeople can be somewhat schizo -- charming one time, fierce the next, but it's a storm I can weather for the beautiful drag. read more

A few years ago I saw a guy wearing a cool and unusual shirt at a conference in Portland, and when I asked him where he got it, he recommended this store. Finally, I was able to visit Santa Monica on a business trip and check it out. What a great selection of colorful, washable, unique clothing - especially women's tops. It took me a few years to get there from Chicago, but I look forward to going back! read more

Citron is one of my favorite stores on Montana. The fabrics are loosely based on vintage Asian textiles and they are unique...All of the staff are great but Pam is my go-to gal. She has been there for years and knows what looks best on me and what I like and she makes it so easy. I go into the the dressing room and she just brings me a whole wardrobe to choose from. When pieces go on sale or when new pieces come in that coordinate with pieces I already own, Pam calls me and I go over. It makes shopping a no-brainer and I ALWAYS get compliments when I wear a Citron piece. Michele S read more

Zero stars would be better. Snobby small woman with black glasses with horrid customer service skills did not even let me complete a request for an EXCHANGE of a full price item. She saw same sale items in the bag I was carrying and went ballistic repeating..."I will not exchange any sale items"..... no other conversation was possible. I should have known not to shop there as the day I bought the 300.00 worth of shirts she said she was "out of it". Now I know that to be true. What unreal horrible customer treatment. I used to spend quite a bit there but no more. It is unreal even on Montana street that this level of service is allowed and tolerated. Stay away unless you want the worst service ever in your life! read more

I love, love Citron clothing. They are beautiful, unique, timeless. Beautiful silks. I no longer live in LA so I can't just drop by and try things on. Thank goodness for the internet! Try it, you'll love them. read more

Love Citron Clothing! Came in from Colorado and was driving up coast and made a special stop with my friends....reading the review and yes the sales lady was rude and the bathroom we did also use was a mess...bought four items with no help from the sales person. I also shop on line for Citron and will continue....but you need to step up on the customer service. read more

This is my favorite clothing store. Their clothing is elegant and I always get compliments when I where it. I love the fact that most of the silk blouses are washable. Every time I go in, I find something. Bad for my budget, but great for my wardrobe. The staff members have always been helpful and friendly when I have been there. My advice is to visit often because the stock is always changing. read more

Do not buy clothing from this store. Do Not. I have worn and enjoyed Citron clothing for years. I used to purchase items from the label at Nordstrom's, which has since discontinued the line. I went online to find Citron clothing and was directed to this store's site. I ordered three items, one of which I kept, and two, which did not fit, I returned. I called the store before I returned the items and was given a return Authorization number which, as instructed, I duly wrote on the return label. No response. No response. No response. I called the store and was told they have a no returns policy unless the item is worn, damaged or defective. They told me the policy was posted on the website. I did find the policy once I had been directed there and once I had located my magnifying glass. The print is tiny, the policy nonsensical. I explained that, since I live hundreds and hundreds and several states east of California, it is not practical for me to go into the store to try on items from fit. I explained that I often order clothing on line and find that the sellers expect, and work to make possible, reasonable returns. (Fit being a primary reason for a reasonable return -- an order I placed on the same day, and returned to on the day, from Gump's, a reputable California store, has been accepted and the amount refunded to my card. I will shop with them again). No refunds, I was told, is their policy. They do, however, offer lifetime store credit. Now, since I have never, and do not plan, to hop a plane and then rent a car to go shopping in Santa Monica, my only choice for using the store credit is to order online. But, if any of the items I would order with this credit don't fit, I would have no recourse but to return it for -- yes, that's right -- another store credit. So, I'm out money to UPS and Citron Santa Monica. I suppose this is one way to make money, for they have several hundred dollars of mine AND merchandise they can re-sell. But it is no way to build a business or a customer base. I will never do business with them again and I urge you to run from this store like the retail plague it is. read more

This store and the Citron's website do not honored as per their policy that if clothing are the wrong size when received, they would gladly refund your money. Have been visiting the Santa Monica store every year when visiting my daughter. This year, I found a blouse that they did not have my size and the manager called the warehouse, which they exchanged the $900 credit that I have on my account, but when I had three more blouses, she would not exchanged because she told me that she is not part of the online account. Strange, that she was able to do one blouse, but could not give me credit for the other purchases. I have reached out to the online warehouse for 1.5 years because they did received my returns and still they have not responded or received my refund. Please do not order any items unless you are sure that the garment fits you and buy only one item at a time because you will not get a refund. In their website, there is not credit that shows and you will be struck paying. Reported to the BBB and they have not respond to them as well; so buyer beware! read more

They have some nice things, and the sidewalk sale had good bargains, but the customer service was non-existent. All three of the saleswomen were cold and unfriendly. When I very nicely asked one if she could please bring me an expensive silk blouse in the next size she said "we don't do that!" What? They don't help their customers? Signs in the dressing rooms say you may only use them for 10 minutes... even if you are trying on and buying lots of things! When I paid cash, they didn't charge me the tax, which I assumed was a discount for not using credit, and they would pay the taxes. But when I asked for a receipt for my purchase of 6 silk blouses and a silk dress, they refused to give me one, handed me a post-it and a pen and said "make yourself a note of what you bought!" Crazy and rude. I sure hope they pay the sales and income tax, but with no receipt or record of the sale, I'm suspicious. California needs the taxes! I'm never going back. read more