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    La 'Tik

    5.0 (2 reviews)
    Ultra High-EndWomen's Clothing
    Open 12:00 pm - 6:00 PM

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    18 years ago

    Helpful 4
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    18 years ago

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    Zara - February 12, 2026 | Thursday | Inside!

    Zara

    2.1(262 reviews)
    0.2 mi
    $$

    Recently: February 12, 2026 | Santa Monica | Zara is a fun store to look through! Unique pieces…read morealways catch my eye! Zara has really cute handbags, coats/jackets and unique high heels/boots! It's also a huge store, which includes escalators! Inside | Neat & tidy! Plenty of mirrors all around! I usually go during the weekday, so I don't have experience of going into the store too much on the weekends! This location can get really busy at times! Customer Service | Friendly and welcoming! Customer service especially shines downstairs in the dressing room area; super friendly & always willing to give a helping hand! Returns | I once ordered an item online, had to return it & the process was easy breezy! Overall | It's always fun stepping into Zara whenever I'm on 3rd Street Promenade! I enjoy seeing what's new!

    I've been to this location over the years many times and in the past it wasn't necessarily my…read morefavorite location to go to. It was always crowded and the items weren't always properly organized. However much to my pleasant surprise I popped in to pick up an online order and make a return and not only did I find that everything was beautifully merchandised and displayed but also great customer service from all the employees I interacted with. I even purchased something after I returned something else! Online order pickup was easy, I just pulled up my QR code from the app and the associate scanned it and retrieved my package from the back. This location is 3 floors and I found it to have a lot of different items across size ranges which were well organized. Prices have gone up a bit overall but I do like the unique styles you can find each time you go into a Zara so value is relative to that.

    Photos
    Zara - Get the point! Haha! Gorgeous red pointy high heels!

    Get the point! Haha! Gorgeous red pointy high heels!

    Zara - Cute shoes!

    Cute shoes!

    Zara - February 12, 2026 | Thursday | Inside!

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    February 12, 2026 | Thursday | Inside!

    Anthropologie

    Anthropologie

    3.9(130 reviews)
    0.2 mi
    $$$

    Where's the customer service?? My mom and I visited this location earlier this evening and we were…read morenot greeted once by the several employees there. The security guard was even friendlier to us! I used to work at an Anthropologie store and we were trained to be warm, friendly, attentive, and helpful to all customers. A few of the employees passed by us from time to time and walked very quickly, staring straight ahead and ignoring us. My mom is in a wheelchair and it would have been greatly appreciated if someone had let us know that there is an elevator if she wanted to browse the second floor, but I had to find the elevator on my own. The cashier did smile at us toward the end of our shopping experience, but did not say one word. One of the employees accidentally looked me in the eye and quickly averted her gaze lol! Such a weird, cold vibe here. I almost wished I could clock in and show these associates how customer service is done. Sheesh! We are definitely not in a rush to go back to this location!

    I've been a regular Anthropologie shopper for 20+ years buying everything from clothes to bedding,…read morecandles, and dinnerware. I have mixed feelings about this location because customer service is always a hit or miss with some sales associates being clueless about completing online/in-store pickup transactions and others having horrible customer service skills. The sales associates are not "customer" oriented. Instead they focus heavily on policy and procedures and lack basic problem-solving abilities, which is very frustrating. Add to it, they have a security guard at the entrance who stares and makes the shopping experience uncomfortable. However, the shop itself is beautiful, with large wooden doors you walk through and a winding staircase. Still, I prefer the Century City location and only come here for in-store pickups when Century City is not an option.

    Photos
    Anthropologie - Details of the dress!!

    Details of the dress!!

    Anthropologie - Stairs

    Stairs

    Anthropologie

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    La 'Tik - womenscloth - Updated May 2026

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