May 2024 / Santa Monica: Tenshoppe at Santa Monica Place Mall always has the cutest dresses!…read more Personality Plus: The girls who work here are always so friendly, stylish & so sweet, , as well as helpful when I'm looking for something cute! Glamorous: The dressing room is quite spacious with both a huge mirror inside each room & long flowing curtains from the ceiling to the floor! When you step out of the dressing room, there is a super wide, floor to ceiling mirror up against the wall in the center! Overall: Love this store & friendly customer service each time I visit! It's a winner!

I can't stop shopping here. I'm back every couple weeks bc they get new arrivals so often. The…read moremannequins change everytime I go and always lure me in. Someone told me it was their male coworker who comes up with the outfits on the mannequins. Shout out to that person! Bc I've bought numerous outfits off the mannequins. Two times, two different associates even went out of their way to sell me what was on the mannequins bc it was the last left. The style here is fantasticccc and all interactions I've had here have been very pleasant. The jewelry (very well priced) and handbags are super cute too!! See yall in another week lol.

The dresses here are made with poor quality. Most of the fabric are see through. On top of that the…read moreladies that work here are so dismissive and cold. I would rather shop at a small business that respects their customers.

I love this store! Everything is so cute... I went in there not expecting to find much. I am…read morenormally so picky with clothes but I loved everything and had to stop myself from buying the whole store! The women that work there are so kind and helpful. It made my one hour shopping spree go way better than expected 10/10 and great prices for quality clothing.

Would give this staff 10 stars if I could…read more I came into the store needing help that was very much out of their job description. They went above and beyond to help, even calling over a second associate, and never even hinted at it being inconvenient. I'm so thankful for them. The store had some beautiful options and was so beautifully laid out with a summer selection of high quality dresses, shirts, etc. Can't wait to go back to actually shop.

Such a strange experience…read more The store is super cute! I had a few pieces I wanted to try on before buying online. I walked around the store for a few minutes, and then was strangely approached by one of the saleswoman saying "this is actually a showroom and you can't take anything off the racks" Ok... Then I asked if I could try a few pieces on. It felt like the saleswoman was trying to scare me away by saying I can, but there was a wait. As you can see in the picture, there is literally 0 other customers. I said the wait was fine and handed back the clothes I took off the rack. The lady then said "do you remember where you got your clothes?" At that point I was about to put the clothes back myself. I really love the design and style, but the vibe in store was super weird. I'll stick to buying online from now on.

Recently: February 12, 2026 | Santa Monica | Zara is a fun store to look through! Unique pieces…read morealways catch my eye! Zara has really cute handbags, coats/jackets and unique high heels/boots! It's also a huge store, which includes escalators! Inside | Neat & tidy! Plenty of mirrors all around! I usually go during the weekday, so I don't have experience of going into the store too much on the weekends! This location can get really busy at times! Customer Service | Friendly and welcoming! Customer service especially shines downstairs in the dressing room area; super friendly & always willing to give a helping hand! Returns | I once ordered an item online, had to return it & the process was easy breezy! Overall | It's always fun stepping into Zara whenever I'm on 3rd Street Promenade! I enjoy seeing what's new!

I've been to this location over the years many times and in the past it wasn't necessarily my…read morefavorite location to go to. It was always crowded and the items weren't always properly organized. However much to my pleasant surprise I popped in to pick up an online order and make a return and not only did I find that everything was beautifully merchandised and displayed but also great customer service from all the employees I interacted with. I even purchased something after I returned something else! Online order pickup was easy, I just pulled up my QR code from the app and the associate scanned it and retrieved my package from the back. This location is 3 floors and I found it to have a lot of different items across size ranges which were well organized. Prices have gone up a bit overall but I do like the unique styles you can find each time you go into a Zara so value is relative to that.

Great styles, moderately priced with both casual and upscale options. The owner is cheery and…read morehelpful without being pushy

It was the first time for us to enter this women's dress shop. Right now, they have a lot of linen…read moreclothes for the Spring/Summer season. I bought a fun puffy grey dress from the sidewalk sale. My friend bought beautiful silk scarf with red poppies from Germany and a white linen long shirt/ jacket. Everything in in the shop seems unique, carefree and timeless. You really need to try on the clothes, instead of just judging by looking at them on the hanger. My puffy grey dress really makes me happy! I am so glad I tried it on. Thank you Stella and her wonderful staff!

Where's the customer service?? My mom and I visited this location earlier this evening and we were…read morenot greeted once by the several employees there. The security guard was even friendlier to us! I used to work at an Anthropologie store and we were trained to be warm, friendly, attentive, and helpful to all customers. A few of the employees passed by us from time to time and walked very quickly, staring straight ahead and ignoring us. My mom is in a wheelchair and it would have been greatly appreciated if someone had let us know that there is an elevator if she wanted to browse the second floor, but I had to find the elevator on my own. The cashier did smile at us toward the end of our shopping experience, but did not say one word. One of the employees accidentally looked me in the eye and quickly averted her gaze lol! Such a weird, cold vibe here. I almost wished I could clock in and show these associates how customer service is done. Sheesh! We are definitely not in a rush to go back to this location!

I've been a regular Anthropologie shopper for 20+ years buying everything from clothes to bedding,…read morecandles, and dinnerware. I have mixed feelings about this location because customer service is always a hit or miss with some sales associates being clueless about completing online/in-store pickup transactions and others having horrible customer service skills. The sales associates are not "customer" oriented. Instead they focus heavily on policy and procedures and lack basic problem-solving abilities, which is very frustrating. Add to it, they have a security guard at the entrance who stares and makes the shopping experience uncomfortable. However, the shop itself is beautiful, with large wooden doors you walk through and a winding staircase. Still, I prefer the Century City location and only come here for in-store pickups when Century City is not an option.

WOW!! LOTS of $5 items throughout the store. No try on's. BUT they have 30 days exchange. Cheap…read moresimple clothes. Some things are interesting. Located on the 3rd Street Promenade, next to Abercrombie store near Silverlake Ramen and the same block stroll block as Barney's Bar. There's tons of free 90 minutes free parking with $2 for 1-2hours after. Hit and miss so you do have 1 month to exchange items!! I usually wear a size small and maybe a medium? For this store, I'm more of a medium. Not enough fits well on the body. But the $12.99 items actually were really nice in fit/tailoring and quality. Double check some items as I feel like my skirt came with some water stain on it? Not a fancy store. Looks like a pop-up. But it's been awhile for 4 years?? Feels like Goodwill thrifting, don't expect vintage.

Queen Brat is Nancy, and she is the mastermind and store owner. They have a great selection of…read moreclothes that can be trendy or campy, depending on how you style them. Men's wear is casual with bold visual designs on the shirts. Unisex clothing. She has a remarkable sense of style, with the women's wear the true star here. Statement pieces galore, and the accessories to go with them. It really is a store for all ages. In addition to the clothing, stockings, socks and underwear, there is a gift selection which is as eclectic as the store and it's location. Costume jewelry, accessories, delightful small press books and items that reflect a taste and style that turns heads your way. All unique. Reasonably priced, many small manufacturers. Free street parking across the street, in front of the a historic cemetary (it used to be a flower shop) is available. 25 years at this location, get i while you can.

BEST store in Santa Monica! Nancy, the owner is amazing and is a local business owner so PLEASE…read moresupport this unique and wonderful person & store

While taking a detour off of the 3rd Street Promenade I entered the glittery wonderland that is…read moreSparkl Fairy Couture. The name of this place says it all: this is the place for all the fae and fae-adjacent beings in your life looking for a little more sparkle. This shop is filled with shoes, hats, clothing and accessories, with a definite pink focus, but ultimately for anyone who's favorite color is "shiny." The owner of the business is a warm and helpful young woman who answered all my questions and provided great service. I ended up buying two pink, shiny muir cap/biker caps from Sparkl Fairy Couture and the receivers of said hats were both delighted. And each hat was only 25 dollars. Nice. Definitely a place to stop by and spread some pixie dust.

I ordered a $320 coat in December of 2025. It did not fit. I returned it and received a return…read moreconfirmation. I have never received my money back. I am furious!! I even contacted my bank. By the way, the Better Business Bureau has given this company a score of an "F"!!