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    citizenM Washington DC NoMa

    3.8 (24 reviews)

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    Angie P.

    Wonderful stay at CitizenM for a quick trip to D.C. From the super nice & helpful security guard, to the lady at check-in, the bar staff (through my entire overnight stay!), the cute room, all the tech amenities...A++ all around. Good luck with parking, but they do valet parking in conjunction with the Hilton across the street - $50+ though. Clean room, but the bed wasn't the most comfortable. The food & drinks at the bar were great!

    Entrance
    Kyle B.

    Cool location in the NoMa area. Two blocks away from a Metro station. I will say there is a lot of movement in the area of business people during the day. But as with DC the homeless rate is high. So at night, depending on what you're use to, it could be a bit much. Typical CitizensM, high standard of clean rooms, facility, and modern. Just wish the lobby was a bit more quiet when you're trying to get work done.

    Charnika P.

    This place is basically a modern-day hostel. If you are in need of a clean place to rest your head while in DC and you have limited funds, then this is your go-to. Nothing more nothing less.

    Free water
    Caitlyn W.

    High tech hotel within a few minutes of all of the monuments and museums. We had fun with the iPad - you could control lights, music, and blinds. Very interesting decor and atmosphere in the lobby but it was nice. They have a bar that is open until late. They also offer a free water refill there. The rooms were a bit small but accommodating and perfect for us as a couple just using it to shower and sleep. This stay definitely had us interested in sticking with the CitizenM chain and trying out their other locations.

    The breakfast, buffet style
    R E.

    Don't even stay anywhere else, seriously! So affordable, all you need, and great location. We have a young one and we don't normally sleep on beds so it's really unnerving to sleep on one as we're afraid she'll fall off the bed (which has happened before) but the way this one is set up, there are three walls all the way around the XL bed! It's really comfortable!! Also flooring throughout, we take our shoes off indoors wherever we can but usually don't in hotels as the carpets are so gross, BUT not a problem here!! It's so nice to be barefoot and have your floor area be clean and nice. Also if you happen to spill something, a simple wipe and boom, clean :) One thing we were worried about was if there was a microwave or not and how their system is set up (bare minimum to keep the cost low) it's impossible to call ahead and reach a staff member. However when we arrived at this particular citizenM there was a microwave for the guests to use in the dining area!! So nice when you want to heat up a snack or something :) Breakfast, yeah sure it's $19, but it was really good, like plain but tasty regular items. Plus nice touches like avocado, smoked salmon, thick cut bacon, and even little glass jars of ketchup and honey! Also if you get the breakfast it includes a drink, so you can essentially save $6 for a morning coffee :) also they have a water dispenser that is free for the guests that dispenses both still and sparkling water, you can access it 24/7 too :) they really thought of everything at this hotel :) Location is great you can walk there from union station or just catch a cab/Uber. The NOMA metro station is a short 7 min walk away, a grocery store just a stones throw away, and a CVS too! There's even a fairly nice gym on the basement floor! Staff were great, like just regular human beings, they're not there to make you feel bad for not tipping, just genuinely nice enough :) hard to find these days You might think, "oh what a small room" trust me it's totally big enough, it's really well thought out and laid out, honestly, you're in DC, you're there to be out and about anyways!! But you can totally chill there and have a great time :) it'll make you rethink about how much space or things you really need, minimalism for the win!!

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    Review Highlights - citizenM Washington DC NoMa

    The NOMA metro station is a short 7 min walk away, a grocery store just a stones throw away, and a CVS too!

    Mentioned in 4 reviews

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    InterContinental The Willard Washington D.C - Main tea area

    InterContinental The Willard Washington D.C

    (411 reviews)

    $$$

    I came here for an Afternoon Tea Etiquette Class and It was beautiful!…read more The interior was gorgeous and elegant! And they also had a cherry blossom tree w/ a bench inside for you to take pictures. They also have a restaurant that does Tea Service at 1pm and 3pm which I recommend my ladies to check out if you haven't already. In regard to parking, they have a parking garage in the basement but It is VALET ONLY. I asked the receptionist and she Indicated that room prices vary depending on the season but on average they are about $700 - $800 per night.

    My husband and I were chasing a Home Alone 2 fantasy. Lost in New York energy, but in DC. Christmas…read morerobes. Snacks packed. Jenny Lind Suite booked. That jetted tub was supposed to earn its keep. The room: genuinely beautiful. The technology: aggressively dated. The vibe: a 90s time capsule, complete with missing doorknobs. There was effort here, but it felt like the hotel was holding its breath, afraid any real investment might trigger the next recession. What they got right: The bellhops were fantastic. Warm, personable, fun. Truly the highlight. Most staff we interacted with were polite and willing to help, which made the gaps elsewhere even more confusing. What they got wrong (beyond the dated room and tech): For a hotel that loudly advertises luxury service, the customer experience fell flat. Outside of the arrival bowl of fruit, nothing felt elevated. Night two, we ordered pizza and planned a cozy Home Alone movie night. The technology made streaming impossible. Fine, cable it is. We called the concierge and asked for two plates. Just two. The answer was a flat no. We were told to walk down to the lobby restaurant and see if they might have plates "to spare." I'm sorry, what? The next morning, room service arrived... with someone else's order. It was corrected, but for a luxury hotel, that kind of miss is surprising. Housekeeping came through, but only halfway. The coffee and minibar were never restocked. In a suite. At a luxury hotel. This is table stakes. At 9:30 PM we stopped by the lobby circle bar. It was immediately clear the bartenders did not want to be there. I get it, service work is hard. Still, opening our interaction by warning us about last call at 11 set a strange tone. By 10:00, one bartender disappeared for 45 minutes. No refills. No check-in. No bill. Breaks are important. Coverage is also important, especially when you're selling a premium experience. Beyond the bellhops, much of the staff felt irritated to be present. Front desk to concierge, the energy was less "historic luxury hotel" and more "counting down the minutes." The hotel was also clearly prioritizing weekend tea and brunch revenue, to the point that the historic lobby was clogged with extra tables and largely unusable for actual hotel guests. Bottom line: this was not a luxury experience, and I would not recommend it. I'm only posting this publicly because I reached out directly to hotel management and never received a response. At that point, a review feels necessary.

    JW Marriott Washington, DC

    JW Marriott Washington, DC

    (490 reviews)

    $$$

    From check in to check out everything was smooth. Our room, though small, did not feel cramped…read more Everything was clean and tidy. Too bad stored blankets were unavailable for sleepers wanting more warmth than their traveling companions. We had to make a second request for one. May I also suggest providing more than one bar of mini soap bars. It's such a minuscule cost item but would obviate having to repeatedly move the precious one bar from sink to shower. We found the valet staff particularly helpful especially when navigating awkward arrivals and parking needs of our personal guests. Sean was a prince. He supervised an otherwise complicated set of logistics with competence and gentlemanly grace. Another shout out to the manager ( sou?) of the breakfast dining. We watched him rigorously oversee staff and guests while occasionally stepping in when helpful. His leadership is likely responsible for the professionalism of said staff. This is in direct contrast to the staff of the Willard across the street where we took the first breakfast of our stay. We were dismayed to have to endure extremely loud staff socializing, boisterous laughter and downright flirting. This type of behavior would have been unacceptable at the JWMarriott. This experience alone confirms our future choice of Marriott over Willard for annual DC visits.

    The location of this JW Marriott is stellar! We could walk to almost all the sites or pick up the…read moreOld Town Trolley that they provided credits to take and get a free shuttle to the monuments and Smithsonian Museums. Upon welcome we received free Trolley tickets for one day and some food credits, probably based on our Bonvoy Status (we travel all the time). The price for a room I guess because of the multiple conventions in the place was excessive. I think for a room, not a suite, it would have ben $750 per night during the week. I thought that was a lot so we used points, and the 1st night they had not held our King Room for us, and despite being our anniversary, we had to sleep in a double room and move the next day. Unfortunately, the double room was quiet, and the King Room had an adjoining door and we heard every little thing from the room next door. I would put this down one point, but the service, staffing and helpful Concierge made this place really nice for us.

    Conrad Washington DC - Sakura Lounge

    Conrad Washington DC

    (181 reviews)

    $$$

    Downtown

    An absolutely incredible experience from the moment we arrived. The attention to detail and…read morecommitment to service is evident with every staff member you encounter. Karim at the front door started off the experience, all smiles and never let me open my own door. The hotel itself is immaculate, very beautifully decorated and very well located. The staff at Estuary absolutely stole the show though, we must say. We are a family of 4 and were celebrating my daughters 8th birthday trip. From the second we met Asia and Shawnae at the host stand we were made to feel like family! Their warmth, love for the children and willingness to do anything to make their stay enjoyable was so genuine and greatly appreciated! Asia in particular went above in beyond any way she possibly could. She spent time with us, offered suggestions, and left us feeling like we have family here at the Conrad. Cory and Will made great drinks, always smiled, always remembered us and for that we are thankful. At breakfast we had the team of Kevin and Sandra and they also were amazing. Very attentive, did anything they could to make the kids smile, the service was always on point. Crystal at the front desk came up to the room and decorated for our daughters birthday, brought her a gift bag and absolutely made her feel special on her special day! In totality, we came with no expectations and left with every one of them being exceeded! This Conrad is amazing, the best one we've stayed at and honestly a hotel is only as good as the people that make it what it is. The staff here is remarkable, they deserve the regnition and offer their genuine touch openly and willingly any time they can.

    Our stay at the Conrad Washington, DC was one of the most meaningful hotel experiences I've ever…read morehad--not just for me, but as a parent. Traveling can be exhausting, and during our stay, my son Colin often went down to the bar and restaurant on his own in the evenings and mornings. What stood out to me wasn't just the quality of the food or service--it was how the staff treated him. Every single time, he was met with kindness, respect, and genuine warmth. He ordered his meals, sat comfortably, enjoyed his time, and never once felt awkward or out of place. The staff made sure he had what he needed, checked in on him naturally, and created an environment where he felt completely at ease. As a parent, that level of care is something you never forget. For me, the experience was just as special. Corey, the bartender, was exceptional. Each evening, he made sure I had exactly what I wanted, when I wanted it, and engaged in thoughtful, easy conversation that made the space feel welcoming and safe. It wasn't just service--it was connection, and it made a long, tiring trip feel restorative. This hotel doesn't just deliver luxury--it delivers humanity. The staff understands how to read people, how to make guests feel comfortable, and how to create an atmosphere where everyone feels like they belong. I've stayed in many beautiful hotels, but this experience stands apart because of how we were treated as people. Thank you to the entire team--and especially Corey--for making this such a memorable stay. We will absolutely be back.

    Residence Inn by Marriott Washington, DC Downtown - This corner is set up for "elite members" next to the front desk.  Pretty underwhelming.

    Residence Inn by Marriott Washington, DC Downtown

    (142 reviews)

    $$

    Downtown

    Loved everything about this hotel! I recently stayed here…read morewhile working a conference. The room was spacious with a full kitchenette. The bed was comfy and the bathroom was also a nice size. They had a restaurant onsite with good food and drinks! Also there was a free continental breakfast in a separate area which I took full advantage of. The hotel also had a business center which was convenient. And most importantly, the staff were all amazing. Everyone I spoke with was helpful and kind. I would definitely recommend staying here.

    I would agree with the other reviews that this property is located in an accessible part of…read moredowntown DC. Most tourist attractions are a short uber ride away. There is a CVS store that is located in the same building so that's convenient if you're traveling light and need to pick up some toiletries. Room was simple and had all the basics. Full kitchen with all the essentials -- full fridge, microwave, stove, plates, bowls, eating utensils, etc. so ideal for guests who have an extended stay. Had a corner suite (room 411) so it was a bit more spacious but the view was unusual -- my view was directly of a conference room for a company next door. Hilarious to open up the curtains to see 15 people convening in the conference room. Front desk staff were nice. Bought a couple of Voss waters from their mini mart next to the front desk @ $12 plus tax each.

    citizenM Washington DC NoMa - hotels - Updated May 2026

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