Cancel

    Search

    Citiscapes

    3.6 (41 reviews)
    Closed 8:00 am - 5:00 pm

    Request pricing & availability

    Response time

    40 minutes

    Response rate

    95%

    Services - Citiscapes

    Shrub planting

    Citiscapes Photos

    Portfolio From The Business

    Sponsored

    Recommended Reviews - Citiscapes

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos - Citiscapes

    Existing pond liner with duct tape after discovering it was leaking water and before they replaced the liner

    Do not use this company for existing outdoor ponds/fountain. They did a good job on the rest of my landscape work, but the workmanship on my pond/fountain was less than substandard for what they charged me. I had an existing pond/fountain that needed to be restored so that it could run properly again. Before I even hired Citiscapes, they came out and looked at my property. I showed them my pond/fountain which included a pond liner that had some tears in it, and I specifically asked them if they could restore my pond so that it was running again and they said yes. The salesperson told me that they would "seal" the pond, which I had no idea what that meant at the time. I was given a quote that included labor to pressure wash the pond/fountain (part of the entire landscape demolition cost) and a separate charge of $1,350 to "seal interior of fountain." When they came to "seal" the pond/fountain, rather than replacing the existing torn liner which I had mentioned might need to be done before I hired them, they duct taped it and proceeded to use spray cans of sealant (about 4-5 spray cans) - all for $1,350!!!! They told me that my pump and filter did not work (although I don't know how they knew that when they never filled the pond up with water to test them) and that once I got new ones, they would come back out to install them and finish the rest of the work on the pond. But they asked for my final payment, promising me they would be back to finish the job. I gave them my final payment and quickly got a new pump and filter and contacted them to schedule them to come back out. After giving them my final payment, that's when the communication became difficult. I tried to be patient given the holidays, but it took them several weeks of me constantly texting and/or calling to get them to come back out to finish the job. We had several days of rain during the time I waited for them send someone out and the rainwater sat stagnant in the pond. Several weeks later, after constantly calling them, they sent someone out to install the new pump and filter and finish putting rocks (from my property) around the pond. After the new pump and filter were installed, we filled up the pond and even though the water was disgusting because it sat stagnant for so long, it was at least running. The next morning, I discovered that the water leaked out of the pond overnight. Not surprisingly, the duct tape they used on the existing liner was a joke! Had they filled the pond up to tested it for any leaks after they "sealed" it the first time, they would've been aware of this right away. I called them again to tell them the pond leaked. Again, it took a while to get someone to come out to look at the pond. When they did finally come back out, they agreed to replace the pond liner with a new one. Since they did not properly restore the pond and did not get anyone out there right away to finish the pond, the bottom of my pond/fountain looked the same way it was before they started working on the pond. The pond was filled with dirty water and debris which developed over the weeks it took them to come back out to finish the work. Additionally, the pond has a water line that needed to be repaired but when I asked them about this, I was then told that they didn't know how to or did not feel comfortable repairing it on an existing pond/fountain. Something that they should've told me before I hired them. If I had been told from the beginning that they could not properly restore my pond/fountain including all plumbing to the pond, then I would've never hired them and I certainly would have never agreed to pay them $1,350 to use duct tape and roughly 4 spray cans to "seal" my pond. Even after finally replacing the pond liner, they didn't even offer to clean the pond again after I had to wait several weeks for them to come back and finish the work. The final picture shows what my pond looked like after they finally replaced the liner on the last day they were on my property.

    Post they put up which keeps coming off.

    Do NOT USE this company for outdoor lighting. We needed string lights for our backyard. We spent almost $1000 & they did an amateur job. They placed posts that are about 5'' feet tall which has our lights hanging where you need to lower your head every time you walk across the yard! Then the lights fall off the posts! Took me months to get them to come back & fix it. A couple months later they fell again. When you first contact them they will call you relentlessly!! But they don't answer your calls to fix their mistake. FIND ANOTHER COMPANY, DONT waste your money!!!

    Backyard
    Brad B.

    Citiscapes is the ultimate landscape company in AZ. From the very beginning I knew this was going to be a great experience. Kendall, Jeremy and Victor were nothing short of spectacular. Extremely accommodating when I wanted to add to my backyard and front yard. What a Joy!! Thank you Citiscapes.

    Jenny K.

    Our back yard looks great. This is a good company to use, they are very organized and have good prices. They got us in early too and were finished in 3 business days

    When we bought our first house last winter, the backyard was in disaray. The ground was uneven, the rock was old leaving patches of open dirt, and the eye sore of what was left of an old fountain remained an twisted mound of concrete, plaster and small boulders hunched in the corner. We knew we needed some help to transform our backyard into a safe and usable space for us, and our dog, to enjoy. The Citiscapes owner, Kendal, took time to come out for a consult and was very knowledgeable, patiently walking us through several options which were within our budget. Once we landed on a decision the landscaping was scheduled in a timely manner. Crew leader Victor lead a small crew of workers under superintendent Jeremy's supervision- and our yard was completely transformed in just two days time. What was left of the old yard was all hauled out, the ground leveled for appropriate drainage, new irrigation installed, new rock laid, baby bushes planted, etc. etc.. Its been approx. three months since Citiscapes completed their top notch work, and the plants are now thriving. We love spending time in our beautiful backyard; and our pup has the space he needs to run and play. We couldn't recommend Citiscapes any higher!

    Alex G.

    Kendall was fast to respond to our inquiry about building a new retaining wall and easy to communicate with. The price was higher than some of the others we got, but not unreasonable. Overall the retaining wall looks nice and they did a good job cleaning up after the job. On the downside, the workers showed up late every day, left without telling us, the job took a day longer than expected, the travertine tile was not the correct color (or close to it), and no one checked in at the end to provide instructions for how long the curing process takes despite me having reached out.

    Completed yard
    Amy R.

    Kendall and his team have been outstanding. From the initial consultation, project start and finish, they have been professional, communicative and reliable. Highly recommended.

    Ben & Jerry, we love our backyard

    The team at Citiscapes, were great. They understood the scope of work and completed it on time without a hitch. We wanted to add onto the back of our pool a grass area around pool for our dogs to be able to run all around the pool chasing each other and yes, more exercise for them. When I had the pool 2022 installed it took our past pool company 15 months to complete, this year they went bankrupt, and we no longer have a warrantee. I will be calling Citiscapes for our next pool installation.

    After the first job, before issues were corrected
    Leila K.

    Kendall was quick to respond to my inquiry and come by to provide a quote. He was knowledgeable and didn't attempt to upsell me. The price seemed fair so I moved forward with the project with his company. However, they were not very clear with scheduling and I received confusing dates from multiple sources. They rescheduled and then weren't clear when they would return. Once the work was completed, they did a poor job- the tree stump wasn't ground down all the way, the crab grass was trimmed, not removed, and there was no weed barrier below the rock they installed, which was discussed at the time of the quote. It's also just basic practice when installing rock. When I complained about the job, Kendall was apologetic and quick to make it right. The crew came back to fix these issues- again, the scheduling was confusing- but they did eventually make it back out. They essentially had to do the job twice because it wasn't done well the first time. Overall I'm satisfied with the end result and the price, but as my first experience with a landscaping company I can say I'm not impressed. I applaud Kendall for making sure I was happy with the work, but all the other issues mean it's unlikely I'll hire them again.

    Very disappointed in my experience with Citiscapes. I hired Citiscapes for landscaping to my front yard - to kill the grass, add a weed barrier, and lay down rock. Citiscapes did not kill the grass or add a weed barrier (as discussed and paid for). As a result, my front yard has never looked worse! I am very disappointed in my experience with Kendall, the owner of Citiscapes.

    Judy R.

    Quick got the job done my patio looks great and only took a half day to install love the finished product they responded right away

    Before:

    Kendall was very knowledgeable and professional both with his vision of my yard and actual outcome; I couldn't be happier. I will definitely be using citiscapes again for further projects. The first one was the removal of two trees in the front that were more of a nuisance than anything. While I was at work, they went to work on those trees. When I arrived home, I was speechless; I didn't even recognize my own home. Thanks again, Kendall, we'll be in touch soon.

    The drip system was not tested after installing. When it was turned on there was too much pressure. Woke up to a flooded yard.

    See all

    4 years ago

    has great design ideas for my backyard. price was acceptable and work will start in 2 weeks.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 2 of 2

    Ask the Community - Citiscapes

    Review Highlights - Citiscapes

    When final payment was made, Kendall caught a $100 math error on my part, which speaks to he and Citiscapes integrity.

    Mentioned in 19 reviews

    Read more highlights

    Colorworks Landscaping

    Colorworks Landscaping

    4.9
    (34 reviews)

    We hired Colorworks Landscaping to do our backyard and add a paver pathway to our front yard. They…read morebuilt a pergola and made a paver area for it. We also had them add some artificial turf and a long paver pathway. The work was amazing, better then expected! The prices were very affordable. They were able to schedule our job within a couple weeks of the quote. The men doing the work were very nice, professional and showed great respect for our property. I would highly recommend them,

    Colorworks Landscape Design, Inc. is one of the best out there, period!…read more My wife and I started 2025 wanting to do a complete backyard makeover. We began by ripping out existing plants, pavers, brown gravel, and artificial turf for both a putting green and a general use area. We started by building a pool (a cheap plug for Dolphin Pools who did an amazing job). After the pool was completed, the second half of the project was ready to begin. This is where Colorworks stepped up to the plate. I could not begin this without mentioning one of the owners, "Jon Hammel". Colorworks Landscape Design, Inc. received rave reviews on Google and Yelp, so we reached out and were promptly scheduled for a complimentary estimate. Upon Jon's arrival, I could sense his excitement and creativity as he envisioned transforming our dream backyard into the upgraded space we desired. Although we had a plan in place, Jon skillfully incorporated his unique ideas, resulting in a comprehensive rendering of the project. We were immediately convinced that Colorworks was the ideal choice for our project. What truly set Jon apart was his unwavering honesty and thoughtful approach to refining our existing plan, ensuring that it reached its full potential. I want to clearly state that there are many stages to such a massive project. There are always going to be delays, and we had a few. Additional parts needed to be ordered, and of course, the weather did not always agree (lots of rain). Since our backyard is not the largest, every inch of the project required attention, and Jon fully comprehended that. The project included 3 large retaining walls, 164 Sq ft. of pearlescent travertine, 18 Indian laurel ficus trees with 6 tons of topsoil, 450 sq ft. of Daytona 80 0z turf, 4 stoned columns on a pergola, a wood accent backdrop for pots, and white rocks. This also included taping into existing irrigation drip, electrical lines, and reusing leftover pavers in other areas. Jon (along with our ideas) was the brains of the project, but Cesar Aldama is the contractor who brought it all together. Cesar, along with Ginato, is an excellent team. They showed up on time and worked tirelessly each day, and consistently cleaned up before they left. They always treated our home with respect, and we couldn't help but notice. Cesar is an expert in construction projects and possesses extensive knowledge in the field. My wife, being meticulous and OCD, wanted perfection in the job. Cesar meticulously coordinated with us on every aspect of the project, providing valuable advice on what could and couldn't be done. He is truly an artist, and we couldn't thank him and Ginato enough. The straightforward truth is that Colorworks fulfilled their promise! I can't forget to mention other members of the team that did amazing work: Jeff (owner), Mark, Manny (Turf installer and his awesome crew). Colorworks Landscape Design, Inc. is an exceptional choice, and we wholeheartedly recommend it. It's one of the easiest 5-star reviews I've ever written. Gary and Terra!

    Tribal Waters

    Tribal Waters

    3.9
    (129 reviews)
    $$$$

    We had a 20yr old round pool with black pebble when we bought our home - not ideal for swimming…read morelaps. I asked a couple of pool companies about a remodel & they wouldn't touch it. Then I found out to Tribal Waters! After a couple of meetings with their crew in our back yard We came up with a redesign that is Absolutely beautiful & useable! Tribal Waters helped guide me on effortless financing & They also got all the permits needed, so it was stress free! Dion & Jarred worked together well managing each step & I could always count on getting a quick call back from Jarred with an answer to any question I had! They had a lot of patience with all my questions & explained every step to me as the construction & transformation of my new pool took place. Yolanda (whom scheduled each phase) was an angel through all the process! She ALWAYS kept me in the loop via email & if I had a question or concern, she would quickly help contact me with the person that could help if she didn't have the answer herself! There aren't enough words to say how happy I am & How much I appreciate the Tribal Waters Team (Even the behind the scene crew)! I Definitely recommend using Tribal Waters!

    If I could give this company 10 stars, I would. Absolutely seamless process from day one starting…read morewith a fabulous design from our salesperson AJ Lucas. His design was by far the best use of space and he brought our dream to life. Next stop was our construction coordinator, Jared Beck who went above and beyond with making sure all aspects of construction on site were completed on time and with no issues. Working with our scheduling coordinator, Danielle Dobbins was easy, fun and personable. She made sure, along with Jared, that we had our pool completed and up and running in the time they promised. The contractors that Tribal Waters used were respectful to our property, efficient and very good at their specific trades. Could not have asked for a better experience from start to finish. This is our 4th pool we have built here in our homes in Arizona and the best experience thus far. Thank you again Tribal Waters for the absolute best time building our dream backyard!

    Benchmark Landscape & Design

    Benchmark Landscape & Design

    4.3
    (14 reviews)

    Our dream was a resort style back yard, and Dave and his team delivered! Not only did Dave and his…read morecrew install the best yard in the neighborhood, but they left our space cleaner than they found it. We gave Dave some basic ideas and a budget and he showed up with exactly what we were looking for. In the near future, Dave and his crew will add a pergola- because we know it will be done beautifully. Carmen and Dave are truly special, and we're so grateful to have found them at the Home and Garden Show. If you're considering ANY landscaping, you can't go wrong with Benchmark

    Was holding off on sending a review, hoping to resolve some issues. My interaction with Dave, the…read moreowner, was great at the beginning. Project scope was multi phase: landscape lighting, some plant installation, and replacement of grass in front yard to corapia to align with city of Phoenix program of replacing grass. Landscape lighting went very well - work was done expeditiously and end result was great. The cutover from grass to corapia started out great - team did good job of removing the grass and doing the install. While things looked good during the first few weeks, I then noticed that I had "nut" grass growing rapidly. I contacted Dave, he popped by within a couple of days, assessed it and said he would try to figure out how to get rid of it. That was in March. After numerous texts and emails the past few months, nothing has been done and since my yard started to look like a jungle, I began using my old landscaper to at least cut things back so as to not have the city fine me for violations. The plant install, which I had not paid for, has yet to be done even though I was told order for those plants was done in the spring. Disappointed to say the least as he also did my next door neighbor cutoff to corapia and theirs looks great. More importantly, while the city approved me for reimbursement for replacing grass, I in good faith cannot accept that payment, knowing that the planned end product for the front lawn is not up to snuff

    Turf Monsters

    Turf Monsters

    4.2
    (139 reviews)

    I have been wanting turf in my backyard for quite some time, basically since I purchased the home…read morein 2023. Having two large dogs, it was a waste having a yard as big as mine as it was made entirely of desert rock. The previous owner had it done this way for the purpose of keeping it cheap and keeping it low maintenance during the years he lived here. Over the last few years after I purchased it, I got 3 quotes from 3 different companies to do a section of turf. I never committed to a company to do it because I didn't feel confident they could deliver what I wanted. Fast forward to two weeks, I met with Sean from Turf Monsters. After hearing my vision for the yard, he was quick about getting me their quote on the same day. Not only that, but he had an extensive knowledge of the kinds of turf they had that would fit my yard best, the process of whole installation, how to maintain it, etc. It wasn't a hard choice; I chose them to do my turf project feeling confident they would handle the job well. And did they ever! At my request, they managed to get my installation scheduled earlier than originally planned. Materials were dropped off and installers showed up as scheduled on the day they began. Every single encounter during the installation was professional and friendly. It took less than the original two-day quote for the 25'x30' area, the three man installation team finishing in only one day. And it turned out better than I had imagined it to! The bright green turf looks stunning with the original rock landscape against it. And the dogs are beyond happy with it, running around and wrestling on it, but also relaxing on it too as it doesn't get super hot in the sun. I've received so many compliments on it from neighbors and friends that have seen it, saying it completely changed the entire backyard for the better. I highly recommend this team to execute your turf desires! A job well done!

    I had a very disappointing experience with this company and would strongly caution others before…read morehiring them. I paid to have brand new turf installed because I was told my existing turf needed to be replaced due to visible seams. After the job was completed, the new turf still has seams, which defeats the entire reason I agreed to replace it in the first place. I also paid for a completely new irrigation system, but it appears that it was never actually replaced. Many of the sprinklers still have the same old sprinkler heads and tops, yet the company insists the system was replaced. The visible evidence suggests otherwise. Additionally, I paid for repairs to my fire pit, and within three days the structure was already cracked again. The professionalism on-site was also lacking. During the job, the crew took a break for about an hour sitting on our personal lawn chairs and didn't even bother to put them back, and they left trash and debris behind when they finished. What's most frustrating is that I've reached out multiple times to have these issues addressed, and each time I've been pushed aside, given excuses, or told things that simply aren't true. At this point I feel like I paid a significant amount of money for work that was not completed as promised and was poorly executed. Overall, this has been a very frustrating experience, and unfortunately I cannot recommend this company to others. Update. The owner has informed us that we will be receiving a refund that should have arrived today. If course it did not arrive, not is he answering any attempts to reconcile. This shows how crooked he is.

    Straight Line Landscape

    Straight Line Landscape

    3.2
    (23 reviews)

    I hired Straightline Landscaping for a project at my home, and unfortunately my experience went…read moredownhill after the initial payment was made. At the beginning, they were very communicative and responsive, which gave me confidence in moving forward. However, once they received our money, their level of service noticeably changed. First, the project start was delayed by an extra week with no communication from their team. We had to reach out ourselves just to get an update. Second, midway through the project they contacted us about adding electricity to our built-in feature. Since the cost increase was minimal, we agreed. But when the project was completed, they told us they couldn't figure out the electrical component--and refused to refund the money we paid for that addition. Third, our front yard sprinkler valve has leaked three separate times over the past 14 months. Each time, it takes weeks to get someone out to repair it, which is incredibly frustrating. Fourth, I have left numerous voicemails, emails, and warranty requests asking to speak with a manager, and I have yet to receive any response. Lastly, during the first windstorm after installation, one of the lights was knocked over because it was not installed properly. The company refused to take responsibility for the improper installation. Overall, the lack of communication, accountability, and follow-through has been very disappointing. I would not recommend Straightline Landscaping based on our experience.

    If you value quality work, not having to micro manage your contractor and working with a fantastic…read morelandscape designer then you should certainly contact Straight Line. From start to finish they were always professional. We loved the design ideas that were shared and design process. We were always able to bounce ideas past them along the way. When it came to construction, they had a fantastic crew who really did great work. And if we weren't happy with something they would adjust it. The really wanted to ensure that we were thrilled with our landscape. They even fixed other work performed by the pool contractor because they knew it would be a problem and they wanted to do the right thing. Not many contractors do that. The finished product is phenomenal! We love being in our backyard and sharing it with our neighbors and friends. Also, they have a great warranty program and a dedicated warranty team to help. Since they do a lot of work for the home builders you don't have to worry if they will be around to help after the job is done. Highly recommend them for your larger landscape needs.

    Citiscapes - landscaping - Updated August 2026

    Loading...
    Loading...
    Loading...