Brilliant service from start to finish! Will be using them again, and would recommend. Great value,…read morebrilliant and efficient service!

We needed to alter the hinges on a UPV window so that it could be fully opened, as an escape…read morewindow, to conform to building regs, following a loft conversion. Mick sorted it out for us in less than 30 minutes and at a third of the price quoted by another professional - and improved the fitting (and draft problem) at the same time. Mick is nice bloke (with an equally nice dog - in the van!) and we would not hesitate to use him again. Thoroughly recommended!

From the owner: We offer a fast efficient double glazing unit replacement service. If you have misted up windows we…read morecan help. Fast turn around quality service.

Rang them to sort out a problem arising from previous occupiers installations. Did`nt want to know;…read moretold them I had two other UPVC companies look at the workmanship which was rated poor by both. Still didn`t want to know. Then told me the current guarantee was basically worthless (My words) to me as only applied to people who had them installed and was not transferable. Was told this was industry wide practice! What use are FENSA? Avoid!

Door fitted but a few weeks later it had dropped so locking mechanism wouldn't work. Needhams…read morecustomer care service is really bad and non existent. Had to get emergency locksmith out to make house secure as door could not be shut or locked. No answer machine on, so phone just kept ringing and ringing. When phone was answered several days later, they would not come out and would not reimburse the £80 to repair even though door had only been fitted a few weeks before. Locksmith showed us the poor workmanship and how it had been incorrectly fitted. So guarantee is worthless. Wished I had reviewed the company before and googled " Needhams Loughborough reviews " to see all the previous bad reviews of the company. I would never have approached them.

Swadlincote Window Co are a well established firm on the outskirts of Swadlincote, adjacent to the…read moreRailway Inn. In their showroom they have a wide variety of double glazed windows and doors to fit any style of house. They also fit fascias, guttering and garage doors, as well as installing flat rooves. The salesman and the staff that measure up are friendly and helpful, allowing you to make you to make your own decisions, rather than using the hard sell that blights so many other double glazing firms. The fitting staff that installed the windows and doors were proficient at their trade, keen to get on and produce a quality finish. Swadlincote Window Co are a professional company that pride themselves on their finished product. We were so happy with their workmanship, we also employed them to fit us a new garage door. The price is also competitive, which gives them another edge over their rivals.

We had our windows approx 7+ years ago and they look as good today as when they were put in. We…read morewere really pleased with the time and effort that was put into getting our choice of Windows right (they made up 2 versions for us as we couldn't picture end product). The fitting staff were efficient and tidy and a pleasure to have around and the end product was great and at a really competitive price (had 4 quotes at the time). Would definitely recommend. Have been meaning to write this for years so hope they are still as good hehe

Windows Plus Rugby are in my opinion the best double glazing company in Rugby, they manufacture…read moretheir own windows and doors and pass on savings to customer, they were over £1200 cheaper than other companies in Rugby, and all my double glazing was A Rated I would recommend them to anyone, their service and quality was second to none

GLS helped us out of a dreadful situation when a double glazing firm in Oadby went out of business…read moretaking our money with them. They quoted us to finish our conservatory with compassion in their hearts. They were superb, finished the project with the minimal amount of fuss and disruption and built us a fabulous place to sit in to view our garden. We would highly recommend GLS Windows as they are very professional and hardworking boys. They are extremely neat and tidy workers too.

Brilliant! Friendly team who kept me informed all along the way. Great workmanship, very happy with…read morethe end result.

hi all at lievers and millership . i would just like to thankyou all for you time and dedication…read moreduring the recent install of 5 new windows at my property recently . it was a pleasure from start to finish . But i would like to finish with a huge shout out to SUE who was our initial contact to get the ball rolling . sue was an absolute credit to your company, going through everything we needed from start to finish. nothing to much trouble for her she was outstanding . once again thanks sue and all who worked on my windows

after being let down by so many in the building trade we were worried about L&M however we need not…read morehave been. the lads who came to the job were polite and friendly, they were hard working too especially in the very hot weather. we had our soffits and fascia's done and they look brilliant. They also identified a major issue with the nonexistent lintels above our existing windows. rather than leave as a risk (very loose bricks and cracks in the mortar) they showed us the issue and let us choose which way to go. there was zero pressure from them. we chose to let them do that job too and they have ensured we don't need to do any major work for a long time to come. the quote was incredibly reasonable despite the fact that they knew we needed to get the work done quickly. truly excellent service and wouldn't hesitate to use them again.

Unacceptable Customer Service from Stormclad In May 2023, I…read morehad Stormclad install a new front door for my home. While the door installation itself was satisfactory, I have encountered a major issue with the lock that has led to an extremely poor customer service experience. Approximately two months ago, in January 2024, the lock on the newly installed door stopped functioning properly. I promptly contacted Stormclad to report the issue and request service. Despite multiple attempts to reach them via phone and email over the past 10 weeks, the company has failed to respond or acknowledge my requests for assistance. The lack of any response from Stormclad regarding a defective lock on their recently installed product is unacceptable. As a paying customer, I expect a reasonable level of after-sales service and support, which they have failed to provide. While I have had a few relatively minor issues resolved satisfactorily with Stormclad in the past for previous door/window installations, their complete absence of any communication or customer service in this case is extremely disappointing and unprofessional. I am currently escalating this case through other channels, but I wanted to make Stormclad directly aware that this level of indifferent response to a product issue is detrimental to their reputation and will factor into my decision on whether to recommend or utilize their services again in the future. Please respond promptly with a proposed resolution for having the lock repaired or replaced. A 10 week period of complete unresponsiveness is unacceptable for an issue impacting the basic security and functionality of my home's entrance.

Deposit lost Signed…read morea contract for a conservatory in December and paid a £2900 deposit. We were advised no planning permission was required. Following a survey it was discovered planning was needed and we were asked to pay another £500 for planning costs. The planning application came back in March with conditions attached. We didn't like the changes enforced as this wasn't what we agreed to when signing the contract so asked to cancel the contract. We were told we are only entitled to a £565.60 refund as the company have incurred sales, marketing and administration costs. We have lost £2834.40 through no fault of our own. We cannot have the specification we paid for and we cannot get our deposit back either. No materials have been ordered and we paid extra for the planning application. Had we have know this was the risk we were entering into when signing the contract we would never have paid over our deposit.

Where do I start? Brian came & took over half of the total amount as a deposit in September for a…read morecomplete house of windows, front door, rear stable door & large french door & windows fitment with a start date of 30th october to last a week. When the windows arrived there were 3 incorrect sizes, no glass for my Son's bedroom window (which wasn't bought to light until after the window was fitted) 2 lots of privacy glass missing and no front & rear doors. Despite numerous calls, texts & emails to Brian the work remains unfinished. He blames everyone else for the probems & does not take responsibility. He has done NOTHING to remedy any of the issues instead comes up with lies & excuses. We eventually had to call out a glass installer ourselves & pay for the glass in my Sons room as the window was open to the elements - they had only put a piece of board up which was a good few inches too small either side which offered no protection to the elements at all. It has become clear that he NEVER had any intention of providing the doors as not once did he measure for them. We have had nothing but excuses after excuses and lies after lies whenever we have been able to contact him. - which has been very rarely as he refuses to answer calls. He's arranged appointments for the fitters to come & continue the work which I've taken days off work for but no one has shown & not once has he rang to cancel any of them or rang to explain why they haven't shown up, it's always been me that has had to chase him which isn't easy when he won't answer or return calls.We are left with a half finished job & a house that looks a mess. What should have been straight forward home improvements has turned into a nightmare. DO NOT USE THIS COMPANY!!! ***BRIAN ALSO OPERATES AS TIPTON WINDOWS AND CONSERVATORIES LIMITED so please be careful you don't end up with the same problems as we have!***

Ordered replacement windows for the whole house. Choices wanted to fit Windows weekend before…read moreChristmas but didn't come until Monday 21st Dec leading to job being rushed through to finish before they broke up. two teams of fitters came, one team were very good, the other team were instructed to replace the 2 bay windows on the front of the house and made a terrible job, including broken tiles between the upstairs and downstairs bays where they dropped one of the new window sections. After xmas the one bay was repaired which took seven hours to put right. Six weeks later the tiles were eventually repaired. We have been waiting 8 weeks and they have failed to turn up on 7 promised visits, for the other front bay to still be smartened up. Handles on the front bays do not match and they have failed to replace, resulting in my husband buying and replacing himself separately. No one in charge has even been to see what needs doing even after photos of the mess that was left. Have requested several times for Nathan Beddows to get in touch and even sent him a letter, still nothing! Customer service is non existent! In hindsight we should not have payed in full, then maybe the job would have been completed to our satisfaction? Cannot see how a 10 year guarantee will work when they can't even come weeks after doing job. Would not recommend to anyone.

Had a new side door fitting at my elderly mothers house. All employees very sensitive to her needs…read moreand very helpful. Job was carried out very efficiently and great attention to detail. I would use them again in the future as very good value and recommend whole heartily. Thank you

From the owner: Quality Windows, Doors & Conservatories for West Midlands Homesread more