Just when I was beginning to think customer service was dead in sales associates! I visited here…read moreafter the nightmare of online lingerie shopping during the pandemic. Pam patiently measured and presented item after item until I got the right fit!!! I am in love with everything I bought. Sorry, no pics.. This is private,

Shopping for bras is a necessary evil for me, made worse by the fact that my size (38 G for…read morereference) is rarely carried in stores. VS has always mis-sized me and shoved me into a sister-of-a-sister-of-a-sister size and Nordstrom's did a bit better but was still off. Finally, after sizing myself using the calculator over at the A Bra That Fits subreddit, I found my size. For months I've been swearing up and down I'd get new bras but the idea of ordering a bunch of bras in 3-4 different sizes to check fit was daunting and not how I wanted to spend my time. So I idley googled 'lingerie stores cleveland' one day and among the trove of cheap lingerie stores smattered throughout the city was this place - obviously a store of elegant lingerie. I decided to pop in, hopeful but steeled for disappointment. Luckily, my preparation to be let down was unnecessary! The associate who helped me, Celeste, as amazing! I went in knowing what I wanted (underwire with unmoulded cups and one padded strapless) and what my size was, which certainly made the process faster. They do offer sizings, but since I already figured mine out i decided not to get one. Shes quick to grab some items for me to try and get me set up with a dressing room. She checked on me often (her timing was impeccable. I swear as soon as I got a bra on and adjusted and needed input, she materialized outside my door) and grabbed one bra I liked in another color. I was what I call 'essential bra shopping' - just getting what I needed to replace my current uncomfortable ones - so I didn't take the time to peruse and try on everything that struck my fancy. I'll definitely be back in a few months to expand my new collection. That all being said I really appreciated the diversity of offerings. They go up to a G in store, but they emphasized they could absolutely get bigger sizing or different colors or online exclusives online and have it shipped to the store or to you. Unlike a lot of bra places that have bigger sizes they seem to understand some of the special considerations that extended sizings have (way to many places offer them as an afterthought, with no real training on fitting them and designs that are not supportive). Plus, I found a strapless bra that actually works - that's like finding a unicorn for me! Not to mention the pricing is super fair - the bras are all around the same price you'd pay at VS or Nordstoms but I think much better quality (or at least on par with some of the higher end brands at Nordstrom's). Highly recommend this place to people wanting attractive, well made, classy lingerie and people who wear extended sizes above what most stores typically have in stock.

Felicia and Kourtney were very helpful during our visit - they made phone calls to match the…read morespecial we get thru ordering over the phone in store and gift wrapped our items beautifully. We had a previous visit where we made a return and could not honor the special with another associate so we came back at a later time. It was wonderful customer service was excellent and splendid. They really went above and beyond to help us with our request. You 2 are the best thanks so much! Hopefully the recipient of these gifts will be just as pleased! Thanks again.

Great service, very helpful associates and nicely gift wrapped for gift-giving as well!read more

After having lunch up the street, I decided to go shopping since I haven't been to this area of…read moreCleveland in years and boy has it changed where the old Kmart was is a Home Depot a Kohl's with big lots wedged in the middle. I decided to do some shopping there Didn't really need a whole lot, but I found a little bit of this a little bit of that in this much smaller store than all the west side Big Lots I patronize. It was kind of a happy Saturday afternoon and I found several things that I would have some use for in the next few months ----so good deal.

I know, 5 stars for a discount store? But trust me, they earned it. First, the staff here is…read moregenuinely helpful. They are engaging and friendly, especially when the store isn't that crowded. I've had a few staff members remember me from previous visits. Another plus is that this store is always clean and organized. Shelves are stocked and the staff is aware of where to find things if you need help. When there is a line, immediately you'll hear a call for more help at the front. I'm so glad this location opened up. They are the absolute best Big lots I've ever been to!

I was looking for a thin black wrap to go over sleeveless dresses for when my younger friend…read moredressed up. Windsor was recommended by another store! The sales lady there didn't say hello, or offer to help, so I looked at everything to find the wrap. This shop is for young people. There is a little bit of everything, and now Homecoming dresses were hanging. I liked looking around. The prices were decent. The quality was good. The styles were acceptable. I found several wraps, and chose a dressy one. Glad I looked here.

went there and the line took forever and the girl behind the counter didn't take off the plastic…read morealarm tag...not happy abt that

i and my husband love coming to this bath and body works. they are always stocked and the location…read moreitself is in a pleasant area. the employees are always helpful and friendly.

The lines are always moving slowly and they get held up constantly. Never a fast checkout here, I…read moreend up waiting in line for mass amounts of time.

My friend recommended Wiccy Magic Muscles that she uses for muscle pain. She lives out of state. I…read morehad gone to a Lush in Las Vegas many years ago, and during the time may have went an additional time. So I called the Westlake Lush and they stated they didn't have any. I called the Lush in Beachwood and a young man answered. He said hold on and came back on the line and said, we have a couple. He asked me if I wanted him to hold one, I said I don't know yet. I convinced my husband to drive 40 minutes to get this bar. On my way I called and the same person responded. He told me he found some more to be safe they'll be there for me. As soon as I got there this nice young lady walked me over to what I needed. She spoke to me about the After Magnesium Bar. At that time a young man walked up to us, I quickly recognized his voice. I told him I was the person who called, he said I knew you would come in. We spoke about other bars to help sleep. After he helped my husband with shampoo, conditioner, lip balm etc. His name is KJ and he was one of the nicest, knowledgeable, customer service oriented people I've met. A thousand percent I recommend this store! The products; The Wiccy Magic Muscles feels great so far. It's one of those things that you don't know how much it helped until you don't use it. The After Magnesium good for after workout, the young girl says it has been good for backache. I'm using for pain as well. The Cherry Gum lip balm you can feel the true ingredients that last. Doesn't have that waxy feel of an inexpensive lip balm. Shampoo and Conditioner - So far so good. KJ and Team - Thank you for all you do to help your customers. You treated us like we were the only people in the store. Keep it up! Both of you! IMPORTANT!!!! - Please be careful as there are several websites stating they are the official site for Lush! They hook people with 75% discounts, the website is spelled wrong. That is why I had to go purchase from a physical store, I didn't trust the website. Their true website is www.lush.com that's all! Not Lush.us etc. Be aware!

Anytime I walk in here I have been greeted with so much enthusiasm helpfulness. Today Chardae, KJ…read moreand Kellie all separately asked if they could help me, I couldn't believe it. Chardae gave me some really great samples and I walked out buying more than I thought I would because they gave me such personalized recommendations. The store was clean, organize and I cannot stress how amazing staff was.

I got fitted for a suit for my wedding. They sent a suit that was way too big. Why did I get…read morefitted?? I'm glad I checked the suit when it was delivered. If I trusted someone to do their job competently and didn't try them on, I'd be in a real pickle. I will never trust Nordstrom (The Black Tux) for anything more than a t-shirt or socks.

I recently was in the business to get a strapless bra for a dress. I headed to Nordstrom and said…read moreto myself why not get fitted as well, it had been about 5 years. Associate Jo was absolutely amazing in helping a girl out. I cannot recommend them enough for a fitting experience. I never once felt uncomfortable or pressured to purchase anything. I'm absolutely glad I decided to get measuredto my disbelief, I had went up 2 cups sizes. I now will have to replace every bra I own. Jo assisted in helping me pick different styles and shapes. Truly her expertise was top tier. I will be back to grab some more soon now that I have found brands that I love. My clothes fit way more flattering thanks to Jo in intimates. Thank you Jo!!

This is the closest one to me and I'm glad for it. The staff are pretty friendly and helpful. I can…read moresell books here and buy things here for a discount. The children's section is great and their stationery, gifts, games are also well stocked! No complaints!

Love half price books! I enjoy their great book selection, friendly staff and good vibes. I've also…read moresold some books to them. You don't usually get a lot but it's better than having them take up space in the basement.