What is Victoria's Secret anyway? What is she hiding?…read more I wonder if Beckham knows. Probably my favorite stop on the tour of the Beachwood Mall. All the pretty girls shop here, and I can see why. I don't care for fancy lingerie, but their clothes, especially the Love Pink, can be really sexy. The employees are usually friendly and willing to help you with anything. If the prices were slightly affordable they'd score 5.

I remember shopping here so long ago when it was strictly bras, panties, and potpourri. Boy, things…read morehave changed. It is s total lifestyle and I love every second of it. They have the best sales and I recently purchased 5 bras for under 70$. Also, the perfume was buy one get one at 50% off and then I also receive a pair of free panties for a promotion. Granted, the store is brimming with younger women and such, and you can feel the vibe of trendy. However, it is worth every penny for the great products. VS has some of the best foundations out there and they look and feel amazing when I wear them. While I am a fan of the body lotion, not so much with the perfume--too young for me. The people here at VS are always pleasant and so great to work with. Overall, great shopping experience.

This store felt like pure chaos to me the moment we walked through the door. While my local Rack…read morehas catch all racks with a plethora of items, this location was mostly that. I don't know if I'm alone on this, but it was overwhelming. I prefer to see racks of like items, maybe different colors, but there was very little of that here. The majority was racks and racks of clothes, different styles and sizes all together. While I know a lot of people like to find a deal at and enjoy the hunt, that's not me when it comes to digging and digging through racks of differing styles. I didn't really pay much attention to the prices, as I didn't see anything that interested me, but I imagine they're decent like their sister stores across the country.

I always shop here when I come visit from North Carolina. Excellent customer service and unique…read morepieces!

For brides on a budget look elsewhere. If you don't have a budget of $2000 or more they have…read morenothing for you here. I initially called and said I was looking for a dress within the $1500 range or less and the man on the phone was very condescending and he actually laughed at me and said "we can potentially get that price for one of our floor models but it's not likely." Never have I felt so degraded when looking to make a dress appointment. when discussing availability for the appointment we both went went through our schedules he stated he had availability for Thursday but I specificity said that that would not work for me because I had work all day on Thursday. So he said he had availability Friday the 19th so I booked the appointment. So come time I arrive 15 minutes early for the appointment out of courtesy and no one was there. So I gave it a little more time until it was five minutes till my appointment and no one was here still so I decided to start calling the shop to see if my appointment was still happening. After calling 4 times and it being 20 minutes passed the time of my appointment I FINALLY get a call back. And it's the same guy from before and he asked me why I was there... and I was like "well we made an appointment on the phone the other day for Friday the 19th." to which he responds " no ma'am your appointment was booked for Thursday." to which I responded " that doesn't make any sense because last time we called I stated that that didn't work for my work schedule and when discussing other days you said Friday was also an option." so then he says "well on my calendar it says the appointment is booked for Thursday." Usually I'm a bit of a pushover and I give up pretty easily but I've been looking for dresses for a long time and it's really been a struggle so I'll admit in that moment. I did get a little fed up with being talked to like trash and I stood up for myself and I said "no because on my calendar it says Friday the 19th." to which he Snickers at me again and just as well we can just reschedule the appointment for another time so I agreed to another date to go back and try dresses on. but you know what after getting that phone call an hour or two later and just analyzed how that whole conversation went down on the phone I realize that I'm not gonna find my dress here, especially with how I was treated over the phone. I can't imagine how he treats customers in person Especially if their customers on a budget. Trying on dresses for your wedding is supposed to be a very special and memorable moment for the bride and I have never felt so disrespected and unwanted. I think this gentleman needs to rethink his strategy and how he speaks to people, especially potential buyers. As someone who works in commission based sales for a living I don't judge anyone by how they dress or how they speak or what their budget is because a customer is still a customer. Do better.

Fyodor was a gem in allowing my whole family, including my elderly grandmother, to join the dress…read moreshopping. He also humored us all by putting me in my mother's wedding gown and showing us what it could look like with a little tailoring. It was a really sweet, memorable experience for all of us. I do wish the website were more updated with more photos and working links, and that he asked each bride what their clothing size is before allowing them to make an appointment as he only has one size in store.

I'd rather have VS than VD, but I do think these clothes promote the transfer of VD and such,…read morebecause they are so damn sexy. Love Pink by Victoria's Secret has some of the best clothes. They also have some nice body sprays and lotions. The employees are really nice and helpful. There's a famous VS store in this region (Mentor) where a friend of mine had a heinous experience. Luckily this one is a much better example of how awesome these stores are. Insanely overpriced though, hence the 4 star instead of 5. But so sexy! Personally I think these are some of the sexiest clothes you can wear. It's a shame about the pricing. And it makes me wonder. Are they sexy because they are sexy and that causes the sexy girls to wear them? Or are they sexy because all the sexy girls wear them? Sexy boys too. Want to see? We came here as part of our long walking tour of the Beachwood Mall. It was a fun day and I think we must have gone inside almost every store in the mall LOL. It wasn't my idea. It never was my idea. I just drove to the store for some Preparation H.

Beware of the "tip" prompt. It is NOT normal, do not feel pressured to tip them…read more They do not respect the budget you give them. Why would you show me dresses that were above my budget then hit me with a cringe face when I pick one "oh,you pick this one? Btw, that one is over the price range you set .." then pushing accessories on you without disclosing their price?? No, totally ruined my wedding dress shopping experience. Felt scammed and pressured the moment I walked out of the store and I still feel like that. Also, I took my dress to be tailored elsewhere since I was determined not to give them more business. The seamstress insinuated I was given a dress 2 sizes too big for no reason. I wear 0 and 00 sometimes, was given size 6.

Gallery of Gowns is amazing. You feel so welcome there and it feels like your family. I…read moreabsolutely recommend this place. They do their best with you.

Horrible customer service. They told me the dress would be here on time and I had to do 3 different…read moretransactions because no dress was coming on time after it was CONFIRMED that the dresses would be on time. The products they offer are cute and affordable.

Awesome visit! My…read morebest friend is getting married this summer and needed a dress, quickly. We browsed for a little while and picked a few dresses. Our hostess was friendly and didn't hold back, which is always welcome. Especially if you're buying a wedding dress. She tried on 4 and fell in love with one. It was a quick visit. The shop was clean and smelled good. The employees were amazing. I'd definitely recommend this shop.