I ordered some groceries. The lady started at 8:30am picking my 24 products which wasn't all over…read morethe place (mostly fruits and veggies), a few packs of meat, cottage cheese and candy. Anyways, at 9:38am she checked out. Just an FYI she's with instacart. Anyways I didn't get my stuff until about 10:12-10:15am. Which was LATE. My cottage cheese was even no longer cold too the touch. I changed her tip ONLY bc it took her 1hr to pick my items and then was LATE delivering it. I gave her $1 then I get a nice lil message from her. The bag she claimed she bought was just a BASIC reusable bag which ARE NOT insulated. (I see a lot of delivery drivers use those). So I'm "rude and cheap" bc SHE WAS SLOW AND LATE. I work long hrs and I'm having a tumor removed from me next week, then I gotta deal with this? Even the area where I ordered said tips are NOT required bc the driver gets paid a flat rate, but they are appreciated...apparently NOT. I would of gave her a higher tip if she was actually on time. Oh well. If I get her again...she will get absolutely NOTHING from me after that message Miss Candi J sent me. Just as a FYI I reported her and sent that message through an email which will then be sent to her instacart job. I did mention that the fact it took so long to pick my order and then be late with it was the ONLY reason for the change. I could of gave her $0. Funny thing, if she doesn't need tips, then why complain? Is this really worth losing a job over? Oh and I have been know to by $10. One lady she got $3 through the order then I handed her cash $10. I LOVED that girl, but I don't know her name. She was so fast and sweet. So I'm not always cheap. About my instructions she's talking about. I said don't block my door and ring the door bell. If you don't, then you won't get a tip. She got a tip. It's not like I gave her nothing at all.

Valued customer for 12 years. Always do online order, charge hit checking account but also had…read moredouble pending charges. Contacted support and went 2 levels up with no help. I am now overdrawn on my account and getting charged overdraft fees because customer support won't take off the pending charges. So disgusting with how this is being addressed. It was also hard to understand customer support which made it harder!!!!!!

This parking lot is usually always packed. The self-checkout registers make it all worth it though…read more They usually have lots of things in stock so it is usually relatively reliable. The staff are typically good too.

Sat in the line, waiting for a oil change for 45 minutes only for the guy to finally come out to me…read moreand tell me that they didn't have my oil. I was very dissatisfied with the customer service.

Love Danny! He was super accomadating and made a difficult tire replacement a breeze. Definitely…read morewill be coming back to this specific tire center. He had to order me a new tire and get it shipped from California, once it came to the warehouse the tire center was able to give me an appointment the same day and it was a resolved in a speedy manner.

For the second time in a few months, I I purchased a container of Half N Half and, getting it home,…read morefound that the top had been unscrewed and the little plastic plug removed. No doubt about this... and worse, I had to pour out the contents. I stopped there today to let management know that they might have a problem, and when a manager was called, the individual who pleased (before I could get a word out) was rude, so much so that I was shocked. No, floored. His tone was offensive, almost as if there was something else boiling his water. The shift manager who joined him was even worse, a complete lack of respect, condescending, and just downright ugly... almost as if they were both very racist. I've worked as a professional,pilot most of my adult life and I'm used to rude, unpleasant people... but these two take the cake. I learned a long time ago that it pays to break bad news recording the conversation with a cellphone camera, which is exactly what I did. I was concerned that someone is opening these sealed containers as a prank (or worse) -- and don't want to be accused of being guilty of what I was reporting. I wasn't asking for anything: my behavior was proper, level-headed, and neutral; I didn't demand a replacement... in fact, I wasn't able to say anything at all. (I checked: I didn't get a word out.) Maybe it was because I keep my hair short, I'm clean-shaven, my clothes presentable, my countenance neutral and professional, that they think I worked for the U.S. government. Maybe my only mistake is being an older Caucasian. Dunno. My only two options are (1) to break open the screw tops at the register, or (2) stop shopping at Costco. Geez...

Food court or deli has the best assortment of carnitas, soups (caldo) and fresh tortillas. Customer…read moreservice and cleanliness is very good!

Very clean, well organized and well stocked supermarket with all the Mexican ingredients and fresh…read moreproduce that I needed. It even has a nice Starbucks! I will be back.

This is one of the nicer Fry's that I love going to when I'm in the area. It is well-organized. The…read moreaisles are large and the staff are friendly. They have multiple self checkout kiosks that pushes you through the checkout quickly. There is accessible parking and entrance

There has been a steady decline in the quality of roses. Then I heard that there will be a price…read moreincrease in the cost of the roses, due to tariffs? They should buy locally for better quality and avoid the tariffs.

This location is awful. The lines are always SO long no matter what time of day and the self…read morecheckout person assigned to monitored that area never adheres to the 15 items or less so they don't move any faster. I've never met a kind or friendly associate here either despite me walking in and smiling and saying hi. Only frequent this place cause of its proximity to my residence.

As someone who has worked at Walmart for six years in the past, this Walmart is mediocre. Perhaps…read moreit's because I arrived during a remodel, but it just looked like a hot mess. One thing that upset me was the fact that the entrance I parked at was closed when I finished shopping, causing me to walk around the entire store to get to the other exit. , I don't mind walking. If I were a female I would be worried for my safety as this isn't the best area.

Shopped at Litchfield and Waddle jn Surprise on 8/5 about 9:30 am. Never seen this store in this…read morecondition...produce area was 70% empty and what was left was wilting. Blueberries I purchased are limp already. Purchased Shamrock few weeks ago and went bad before due date. Something is happening there and its not good. Worker told me they were freezing the produce, makes sense as to its condition. Going to Safeway or Sprouts next time especially for produce. Too expensive for what theyre selling.

Those damn digital coupons are so hard to load. They make it hard so you don't use them.read more

Being this is the closet thing to me for groceries it's not bad at all. We have been living around…read morethis store for 3 years and always had a good customer service experience. They are always stocked with the essentials(beer) and well obviously toilet paper when people do not freak out. They are always someone to help . One down thing is that they are always busy so do your shopping during the weekdays in the morning if you can. My daughter loves the self check out which they are faster at times. A plus, is the drive thru pharmacy! Parking lot wise do not like just because seems to get clustered just because there's some shops right next door(nails spa and Starbucks) and there's a ton of "homeless" people asking for money the same ones walking around the store and parking lot.

This is the closest Fry's to my home, but I always avoid shopping here. The only reason I went…read moretoday was because Instacart sent me an unusually high paying order. Honestly, the rate would have to be very high for me to willingly deal with this store. I imagine other shoppers avoid orders from this location for many of the same reasons. There are frequently no carts available near the entrance, so customers have to walk through the parking lot in 100 to 110 plus degree heat to hunt one down. The metal carts become extremely hot, which is especially difficult when you are also trying to manage a toddler. Today, I arrived around 7:00 p.m., when it was still over 100 degrees outside, and there was a steady line of customers walking through the parking lot looking for carts. To make matters worse, the main entrance was closed. Customers had to walk all the way around and enter through the side that requires you to filter through the checkout lanes just to reach the grocery section. I asked an employee why the main entrance was closed, especially when families with children were walking around outside in extreme heat pushing burning hot carts, but no one could provide a real explanation or seemed particularly concerned. Meanwhile, several employees appeared to be standing around talking. The condition of the store itself is also disappointing. It feels run down and poorly cleaned, and the selection is noticeably worse than at other Fry's locations. They are frequently out of items I need and have a very limited selection of healthier snacks, despite carrying large quantities of highly processed snack foods. The dairy area is especially concerning. There is often a terrible smell when the milk refrigerator is opened, and I regularly see spilled products, debris, or items lying on the floor inside the refrigerated section. The odor alone makes me uncomfortable purchasing milk from this store. I shop at Fry's stores throughout the Valley, including locations in San Tan Valley, Scottsdale, Surprise, and Buckeye, so I have plenty of other locations to compare this one to. This is easily one of the worst Fry's stores I have visited. A new Fry's Marketplace is supposed to open nearby, and I sincerely hope it is placed under completely different management. The surrounding community deserves a grocery store that is clean, properly stocked, safely accessible, and managed with basic consideration for its customers.